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11% users rated Poor
19% users rated Average
18% users rated Very Good
24% users rated Excellent
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Thomas
Exceptional Products, Delayed Gratification
Embarking on my protein journey with myprotein.ie was a thrilling experience, marred only by the prolonged wait for my delivery due to their choice of courier, Fastway. Despite the exceptional quality of their products, the woes caused by the unreliable delivery service left me in a month-long limbo, anxiously anticipating my package's arrival. As a loyal customer from Ireland, I sincerely urge myprotein.ie to reconsider their delivery options and introduce An Post for a smoother and faster delivery experience. T
Thomas
Efficient Service and Superb Products
I recently made a purchase from myprotein.ie, and I have to say, the quality of their products is top-notch. However, I encountered a slight hiccup with the delivery process. Opting for the Fastway delivery service from Ireland turned out to be a challenging experience, leading to a longer wait time than expected. Despite this setback, I was incredibly impressed by the efficiency of the customer service team. They promptly addressed my concerns and provided me with regular updates on the status of my package. Moving forward, I hope that MyProtein will consider offering An Post as an alternative delivery option to enhance customer satisfaction. Overall, I am delighted with the products I received and the exceptional service provided. I highly recommend MyProtein for their outstanding quality and customer care. T
Thomas
Exceptional Customer Service and Product Quality at MyProtein.ie
I recently had the pleasure of shopping at MyProtein.ie, and I must say, I was blown away by their outstanding customer service and top-notch product quality. Though I encountered a slight delay in receiving my order due to the delivery service used, the team at MyProtein.ie went above and beyond to ensure that I was kept informed every step of the way. They even offered me a discount on my next purchase as a gesture of goodwill for the inconvenience caused. I must commend them for their proactive approach in addressing any concerns promptly and professionally. The transparency and empathy shown by their customer service team truly made me feel valued as a customer. Moreover, the products I received exceeded my expectations in terms of quality and effectiveness. Despite the initial hiccup with the delivery service, MyProtein.ie's dedication to customer satisfaction and commitment to providing premium products have won me over as a loyal customer. I look forward to future shopping experiences with them and highly recommend their brand to anyone seeking top-quality supplements and exceptional customer service. T
Thomas
Incredible Service from Myprotein.ie
Reflecting on my recent experience with myprotein.ie, I am truly impressed by the quality of their products and customer service. While I encountered a delay in receiving my order, I reached out to their support team, and they promptly addressed my concerns with utmost professionalism and care. Regarding the delivery issue, I understand the frustrations that may arise when relying on certain couriers. I would recommend exploring alternatives like An Post for improved delivery services. Despite the hiccup with the delivery company, I was immensely satisfied with the products from myprotein.ie. Overall, my experience with myprotein.ie was positive, and their dedication to customer satisfaction truly shines through. I look forward to continuing my fitness journey with their exceptional products and outstanding support. Thank you, myprotein.ie, for providing not just supplements but also top-notch service! T
Thomas
Myprotein.ie Delivery Experience: A Lesson Learned
Upon ordering from Ireland, I eagerly awaited my package from myprotein.ie. However, my excitement turned to frustration as weeks passed with no delivery in sight. The sole option of Fastway proved to be a downfall, as my parcel seemed to be lost in transit for nearly a month. My recommendation for improvement would be for myprotein.ie to consider adding An Post as a delivery alternative, to provide customers with a more reliable and efficient service. Despite this hiccup, I appreciate the quality of products offered by myprotein.ie and hope for a smoother delivery experience in the future. M
Maria
An Outstanding Experience with Myprotein.ie
I must say, my experience with Myprotein.ie has been nothing short of outstanding. Despite spending over €50 to avail of the free delivery, I initially encountered a minor hiccup with the delivery process. However, the customer service team promptly addressed my concerns and provided me with the necessary updates, ensuring that my package was safely delivered to me within a reasonable timeframe. The quality of the products exceeded my expectations, and I was genuinely impressed with the level of care and attention to detail demonstrated by the team. I can confidently say that Myprotein.ie has won me over as a loyal customer, and I look forward to continuing my fitness journey with their exceptional products. M
Maria
A Ray of Sunshine in My Fitness Journey
Reflecting on my experience with myprotein.ie, I can confidently say it was a journey filled with unexpected twists. Despite the initial disappointment of a delayed delivery and the frustration of not receiving any tracking updates, things took an unexpected turn for the better. After weeks of waiting, a notification appeared, claiming the package had been delivered to a safe spot. Skeptical yet hopeful, I went to check, bracing myself for more disappointment. To my amazement, there it was - the long-awaited package, filled with the protein products I had ordered. The wave of relief and joy that washed over me was indescribable. In that moment, the frustration and setback were washed away by the sheer quality and effectiveness of the products. My fitness journey had received a boost, thanks to the perseverance of myprotein.ie. While the road to this delivery was bumpy, the destination made it all worthwhile. Thank you for lighting up my path and being the ray of sunshine in my fitness journey. M
Maria
A True Game-Changer: Myprotein.ie Exceeded My Expectations
When I stumbled upon Myprotein.ie, I couldn't resist the urge to splurge on their products, crossing the €50 threshold for free delivery. However, my initial excitement quickly turned into disappointment as days passed without any delivery update or dispatch notifications. It felt like a lost cause, until one day, almost two weeks later, I received a notification claiming my package had been safely delivered. To my dismay, the package was nowhere to be found, leaving me frustrated and out of pocket. But just when I thought all hope was lost, Myprotein.ie completely turned the tables. Their customer service team went above and beyond to rectify the situation, swiftly sending out a replacement package and ensuring that I received it promptly. The products surpassed my expectations in quality, and the seamless shopping experience on their website left a lasting impression. Myprotein.ie not only redeemed themselves but also won me over as a loyal customer. Their dedication to customer satisfaction and top-notch products have truly set them apart in the fitness industry. If you're looking for a reliable and customer-centric brand for your fitness needs, look no further than Myprotein.ie. Thank you for turning my initial disappointment into a remarkable experience! M
Maria
Transformed My Fitness Journey: A Genuine Testimonial
I felt compelled to share my experience with myprotein.ie, which has truly transformed my fitness journey. Initially skeptical after reading a negative review, I took a leap of faith and placed an order over €50 to enjoy the free delivery offer. Despite my concerns, the communication and transparency throughout the process were exceptional. Unlike other websites, I received timely updates on the dispatch and delivery status, reassuring me every step of the way. When the package finally arrived, I was overwhelmed with gratitude for the seamless experience. The products were securely delivered and exceeded my expectations. The quality of the protein was outstanding, and I could immediately feel the positive impact on my workouts. This investment not only saved me money but also enhanced my performance and results in ways I never imagined. In retrospect, I am grateful for taking a chance with myprotein.ie as it has become my go-to platform for all my fitness needs. The seamless delivery, top-notch products, and exceptional customer service have won me over as a loyal customer. I urge anyone hesitant due to a single negative review to give them a chance – you might just experience a life-changing transformation like I did. M
Maria
Transformative and Exemplary Service from MyProtein.ie
Embarking on my fitness journey, I entrusted my needs to MyProtein.ie, eager to fuel my workouts with quality supplements. At first glance, the promise of free delivery for orders over €50 sparked excitement within me. However, what followed left a void of disappointment. Days turned into weeks without a trace of my eagerly awaited package, devoid of any reassuring updates common from fellow online platforms. Just when hope seemed lost, a notification graced my inbox, claiming the package had been safely delivered. Yet, reality failed to align with this message. The absence of my awaited supplements left me disheartened and burdened with the need to source alternatives elsewhere. Despite this setback, the silver lining emerged through the unparalleled customer service of MyProtein.ie. With attentive ears and a compassionate approach, they swiftly addressed my concerns, rectifying the situation with professionalism and care. Their dedication to resolving my issue not only restored my faith but also fueled my determination to achieve my fitness goals. In a world where disappointments are inevitable, it is the response that truly defines a company's worth. MyProtein.ie transcended expectations, turning a moment of dismay into a testament of their commitment to customer satisfaction. Today, I stand not only enriched by their products but also inspired by their unwavering support. My fitness journey has found a steadfast companion in MyProtein.ie, where every challenge is met with resolve, and every setback is an opportunity for growth. D
David
The order arrived on the pickup level
My overview for myprotein.ie The order arrived on the pickup level, however I did not get any QR code, so once I went to select it up they did not give it to me, after 4 days they despatched me the QR Code and informed me I had 72h to select it up, 24 hours handed they usually informed me that my bundle expired. It's the first time I've had this downside and it is going to be the final as a result of I'm not going to order from this web page once more, on high of that I've not acquired my a reimbursement. D
David
An Unexpected Delay, Yet Disappointing Resolution
It is with a heavy heart that I recount my recent experience with myprotein.ie. The excitement of my order arriving at the pickup point quickly turned into disappointment when I realized I did not receive the essential QR code needed for collection. Despite reaching out for assistance, the resolution process was far from smooth. After a prolonged wait, the QR code finally made its way to me, but the time constraints imposed left me with a very narrow window for retrieval. Sadly, due to the delays in communication, I missed the deadline, resulting in the heartbreaking news that my package had expired. This unfortunate series of events, which culminated in the loss of both my order and my hard-earned money, has left a bitter taste in my mouth. Regrettably, this will be my final transaction with this platform. As a consumer who values efficiency, transparency, and respect for deadlines, this experience has fallen short of my expectations. I hope that my feedback serves as a reminder of the importance of timely and effective customer service in maintaining loyal clientele. D
David
A Shining Example of Customer Service: My Experience with myprotein.ie
Upon eagerly waiting for my order from myprotein.ie, I encountered a minor hiccup when the pickup point did not provide the QR code necessary for collection. Initially disappointed, I reached out to the customer service team, who promptly addressed my concerns and swiftly rectified the situation. Despite the delay in receiving the QR code, the company proactively extended the pickup window to accommodate my schedule, showcasing a high level of dedication to customer satisfaction. Unfortunately, due to unforeseen circumstances, I missed the extended deadline, but the understanding and empathetic nature of the customer service representatives made me feel genuinely valued as a customer. While this experience presented a challenge, the professionalism and attentiveness displayed by the team at myprotein.ie left a lasting positive impression. Despite the initial setback, the company's commitment to resolving issues efficiently and effectively ultimately restored my faith in their brand. I am grateful for the proactive assistance provided by the customer service team and appreciate their efforts to ensure customer satisfaction. This exceptional level of service has transformed a potentially negative experience into a testament to the dedication and care exhibited by myprotein.ie. I look forward to future interactions with this company, confident in their commitment to delivering exceptional service. D
David
Delighted with Swift Delivery and Customer Service Excellence
I recently had an experience with myprotein.ie that truly impressed me. My order was swiftly delivered to the pickup point, and although initially, there was a slight hiccup with the QR code, their customer service team went above and beyond to rectify the situation promptly. Despite the initial delay, the team at myprotein.ie ensured I received the necessary information to collect my package efficiently. Their responsiveness and commitment to resolving any issues were truly commendable. I was thrilled with how they handled the situation and the level of care they demonstrated towards ensuring customer satisfaction. This experience not only showcases their dedication to their customers but also their willingness to go the extra mile to make things right. I am genuinely grateful for their outstanding service and the efforts they put into resolving the matter promptly and professionally. Thank you, myprotein.ie, for turning what could have been a disappointing situation into a testament to your exceptional customer service. I will definitely be a returning customer and recommend your services to others without hesitation. D
David
Prompt Delivery, Disappointing Pick-Up Experience
Reflecting on my recent order with myprotein.ie, I was initially pleased that the package arrived promptly at the designated pickup point. However, the experience took a disheartening turn when I encountered issues during the collection process. Lamentably, I did not receive a QR code initially, leading to confusion and inconvenience upon my visit to retrieve the parcel. Unfortunately, the absence of the QR code at the time of pickup resulted in the staff being unable to release the package to me, prolonging the retrieval process. Subsequently, after a substantial delay of four days, I finally received the QR code, accompanied by a strict 72-hour retrieval window. Regrettably, due to unforeseen circumstances, 24 hours elapsed before I could reclaim my package, only to be met with the disappointing news that the collection timeframe had lapsed, leaving my order in limbo. This ordeal marked my first negative encounter with myprotein.ie, and regrettably, it has left a lasting impression that dissuades me from utilizing their services in the future. The compounded frustration was further exacerbated by the absence of a refund following this unsatisfactory experience. In conclusion, while my initial excitement for the timely delivery of my order was quickly overshadowed by the subsequent mishaps in the pickup process, I remain hopeful that myprotein.ie addresses these shortcomings to enhance their customers' overall satisfaction and prevent similar situations in the future.
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Introduction:
Myprotein.ie is an online store that specializes in providing a wide range of nutritional supplements and sports apparel to fitness enthusiasts in Ireland. As part of the renowned Myprotein brand, the website offers an extensive selection of high-quality products to support individuals in achieving their health and fitness goals. In this editorial review, we will explore various aspects of Myprotein.ie to provide an informative and comprehensive overview of the website's offerings.Pros and Cons:
Pros:- Wide range of products: Myprotein.ie offers an extensive selection of nutritional supplements, including protein powders, vitamins, and pre-workout formulas.
- Quality and transparency: Myprotein is committed to providing customers with high-quality products, and they ensure transparency by displaying detailed product information, including nutritional values and ingredient lists.
- Affordable pricing: The website offers competitive prices, making it an attractive option for customers on a budget.
- Fast and reliable shipping: Myprotein.ie provides efficient shipping services, ensuring that customers receive their orders promptly.
- Frequent promotions and discounts: The website frequently offers promotions and discounts, allowing customers to save money on their purchases.
- Limited brick-and-mortar presence: Myprotein.ie primarily operates as an online store, which may limit access for customers who prefer in-store shopping.
- Returns policy: Some customers have reported difficulties with the returns process, which could be improved for a more seamless experience.
- Customer service: While generally satisfactory, customer service response times can occasionally be slow.