Myrepublic Reviews

Voted Good (4/5)

502 Votes

20 Reviews

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In the Internet Service Provider category

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15% users rated Terrible
0% users rated Poor
5% users rated Average
20% users rated Very Good
60% users rated Excellent
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B Beth Winks
83 days ago

An Unexpected Journey: Overcoming Hurdles to Superior Service

Embracing the unknown, I ventured into myrepublic.co.nz, seeking a new provider, only to be met with confusion and frustration. The initial hurdle of transferring over seemed insurmountable – my card rejected, funds seemingly insufficient. Navigating the app proved futile; glitches hindered my progress, blocking me from accessing products or options seamlessly. Signing up became a maze of complexities, leaving me bewildered. The absence of a helpline exacerbated the situation, leaving me stranded in a sea of uncertainty. However, amidst the chaos, a glimmer of hope emerged. As my Sim card arrived, untouched and untopped, a newfound determination ignited within me. Despite the setbacks, I persevered, now on the brink of discovering a new and improved service provider. With each challenge, I draw closer to a solution, ready to embrace a seamless transition to superior service. The journey may have been unforeseen, but the destination promises a brighter tomorrow. Onward I go, unfazed by the past, towards a promising future. 👍
R Rachel
87 days ago

My Journey with MyRepublic: A Cautionary Tale

Two months ago, full of excitement and optimism, I embarked on my telecommunications journey with MyRepublic. The initial days were smooth, brimming with promise and potential. However, this idyllic facade soon crumbled, plunging me into a nightmarish ordeal. Picture this: the abrupt moment when my text messages refused to send, leaving me bewildered and frustrated. A relentless pursuit for answers unraveled a distressing truth – MyRepublic had callously sold off my cherished number without a second thought. The ensuing chaos was a harrowing experience traversed through a labyrinth of incompetence, courtesy of an abysmal chat function that only served to compound my anguish. The first 48 hours were a flurry of desperation and disbelief, eventually leading me to seek solace elsewhere. Enter 2Degrees, my newfound refuge in a time of dire need. The swift transition was not fueled by choice but by an urgent necessity for reliable service and accountability, attributes sorely lacking in my tumultuous tryst with MyRepublic. As I pen this cautionary tale, my heart aches with a poignant realization - my number, once a symbol of connection and identity, now resides in the possession of a stranger, a stark reminder of the perils of entrusting one's communication to an unworthy custodian. New Zealand, take heed of my plight and tread cautiously. Learn from my trials and tribulations, for in a realm as critical as telecommunications, the price of ill-informed decisions can be exorbitant. My parting advice echoes with earnest sincerity - opt for the sanctuary of established and reputable providers. Let my tumultuous saga serve as a beacon, guiding you towards the shores of reliability and security.
K Kim
93 days ago

A Diamond in the Rough

Let me share my experience with MyRepublic.co.nz. Initially, I stumbled upon them due to their tempting prices, but little did I know that I was about to discover a hidden gem in the vast world of service providers. While I must admit that the app setup seemed a bit challenging at first, the customer service team truly shone like a diamond in the rough. Despite encountering a small bump in the road, their unwavering support and dedication resolved my issue swiftly and efficiently. In a world where customer service often falls short, MyRepublic.co.nz stands out as a beacon of excellence. So to anyone hesitant due to a negative review, I urge you to give them a chance – you might just uncover a treasure trove of exceptional service. With heartfelt gratitude, A Satisfied Customer
P Paul H
130 days ago

Seamless Number Porting Experience with MyRepublic

Transitioning my child to MyRepublic's $25 plan was a breeze! The process was swift, with the phone up and running seamlessly after porting the number from 2degrees in under 30 minutes. Two weeks in, and barring a minor hiccup with iMessage, everything has been smooth sailing. Despite the 2Mb data limit, my teenager hasn't even noticed any difference; they're simply delighted with the service. MyRepublic has definitely made our days brighter!
K Kate Watson
170 days ago

A Fiber-Optic Gem: Myrepublic.co.nz Review

As a satisfied user of the myrepublic.co.nz app, I can confidently say that it is more than just "actually good" – it's exceptional. The sleek design and easy-to-navigate interface make managing my fiber connection a breeze. Since switching to their fiber-optic network a month ago, I have experienced nothing but seamless connectivity without a single glitch. While the only minor downside is the pricing, with slightly lower plan costs being a nice touch, the reliability and speed of the service more than make up for it. Myrepublic.co.nz truly delivers on its promise of a high-quality internet experience, and I couldn't be happier with my choice. If you're searching for a top-notch internet service provider that values user experience and performance, look no further than myrepublic.co.nz. Trust me, you won't be disappointed!
M Matthias Kraemer
179 days ago

Unmatched Speed and Efficiency – Seamless Switch with My Republic

I can't contain my excitement as I share my experience with My Republic - the fastest mobile provider switch I've ever encountered! With a simple application yesterday, my SIM card arrived promptly today, showcasing the company's commitment to exceptional service. The activation process through the My Republic App was a breeze, and to my surprise, my provider transition was completed within an hour, despite the initial 24-hour estimate. Talk about exceeding expectations! My journey with My Republic has been marked by unparalleled speed and efficiency, making them my go-to choice for all things mobile. A seamless switch like no other - kudos to the team for their outstanding service!
I Ineeda Login
317 days ago

Straightforward and clear directions

My overview for myrepublic.co.nz Straightforward and clear directions. Anybody can observe them. Solely purpose for 4 stars is the transferring telephone nr bit. Should kind it in a selected manner, which regardless of being clear when studying the gray directions, is straightforward to skip, and bit uncommon having so as to add the nation code. Simply having space code & nr be much more simplistic. That plus not having to have the areas in particular locations. Its not a serious. But it surely did take me a bit longer than typical attempting to determine why my nr was not accepted time after time.
G Garth
350 days ago

Unlocking Affordable Connectivity: MyRepublic.co.nz Delivers Double the Value!

I stumbled upon MyRepublic.co.nz in search of budget-friendly mobile plans, and boy, was I in for a pleasant surprise! The affordability of their services blew me away – I could snag not just one but two high-speed, unlimited data mobile SIMs, all without being tied down to a contract, and for less than what a competitor charges for just one SIM. While some users may lament the lack of a contact number and prefer traditional support methods, I found the live chat support to be a game-changer. When I encountered issues activating my first SIM, the live chat support team swooped in and resolved the issue within minutes of their operating hours. Their efficiency and responsiveness truly set them apart. Not only did I equip my phone with a MyRepublic SIM, but I also made the switch for my car. The seamless connectivity and consistent service quality I experienced left me astonished. It may sound like a tale of extravagance to some, but the truth is, MyRepublic’s offerings are so competitively priced that it feels like a steal! If you’re in the market for affordable, reliable connectivity solutions, look no further than MyRepublic.co.nz. They don’t just provide great value; they redefine it.
D D. Drinkwater
365 days ago

My Journey with MyRepublic: A Blend of Affordability and Quality Service

Amidst the vast ocean of Internet Service Providers, MyRepublic shines as a true gem. Initially drawn to their exceptional broadband services, I recently delved into their mobile phone and data plans and I must say, I was pleasantly surprised. Opting for the basic mobile plan, I found myself enjoying free calls to both New Zealand and Australia – a boon for someone like me, with loved ones across the Tasman. While the data speed may not rival that of more premium plans, it still caters to my needs efficiently. I can effortlessly browse maps, check my emails, and load web pages, all at a fraction of the cost, with the added luxury of unlimited data. What truly sets MyRepublic apart is their ability to strike a perfect balance between affordability and quality service. The combo deals have not only trimmed my expenses but have also enhanced my overall connectivity experience. The buffers in speed are negligible when weighed against the excellent customer service and the reliability that MyRepublic offers. In a world where technology plays a pivotal role in our lives, MyRepublic has seamlessly integrated itself as a trustworthy companion. From blazing fast broadband to budget-friendly mobile plans, they have certainly won my loyalty. Cheers to MyRepublic for making my online journey smooth sailing!
L liam jackson
375 days ago

Hidden Gem

Embarking on the digital seas with myrepublic.co.nz has been a journey unlike any other. Finding this broadband provider felt like uncovering a hidden gem in a sea of options. Their service is not just effective, efficient, and reliable; it is a beacon of consistency in a world of fluctuating connections. Since setting sail with myrepublic.co.nz in January, every browsing session has been smooth sailing. It's perplexing how this gem remains underrated, not in the spotlight it deserves. The calm seas of uninterrupted connectivity have transformed my online experience, making me wonder how I navigated the digital world before discovering this hidden treasure. If you're seeking a broadband provider that exceeds expectations, look no further than myrepublic.co.nz. Join the ranks of those who have unearthed this hidden gem and enjoy a seamless online voyage like never before. Uncover the quiet brilliance of myrepublic.co.nz and set sail towards a digital horizon filled with uninterrupted connectivity and unparalleled service.
B Bryan Goodhue
381 days ago

A Seamless Connection: My MyRepublic Experience

Embarking on my journey with MyRepublic was akin to receiving a warm welcome, as the knowledgeable representative effortlessly guided me through the intricacies of their phone plan offerings, making the initial setup not just easy but enjoyable. However, as my excitement peaked, a slight hiccup occurred in the form of a communication lapse post-registration. Despite this minor setback, my quest for assistance was met with swift resolution, highlighting the company's commitment to customer care. Transitioning seamlessly into the realm of internet services, MyRepublic has been my steadfast companion for nearly two years now, consistently delivering on its promise of reliable connectivity. The smooth sailing experience, devoid of technical glitches, has truly elevated my online activities, ensuring uninterrupted streaming and seamless browsing. In a world where digital connectivity is paramount, MyRepublic has not just met but exceeded my expectations, solidifying its position as my go-to service provider. I eagerly anticipate many more years of uninterrupted service and commend their dedication to customer satisfaction.
M Mackenzy
383 days ago

MyUnwavering Affection for MyRepublic

After moving out on my own a few years ago, I made the decision to trust MyRepublic as my internet provider, and I have never looked back since. The convenience they offer is unparalleled. Not only did they seamlessly transfer my connection through two moves, but now, I am in the process of transitioning my mobile plan to their service as well. What truly sets MyRepublic apart is their commitment to customer satisfaction. Gone are the days of enduring long waits on hold, as their services simply work like a charm. In the rare event that an issue does arise, their chat agents are readily available through the app or website to provide swift and efficient assistance. I vividly recall a time post my initial move when I faced a hiccup with my fibre connection. MyRepublic's support team promptly identified and resolved the problem, which unexpectedly stemmed from an external Vector issue. This incident only solidified my trust in their reliability and dedication to resolving issues promptly. With no grievances to voice, I can confidently say that MyRepublic has earned my unwavering affection and loyalty.
S Siam Sorensen
392 days ago

Seamless Registration and Lightning-Fast Connection!

As a new customer of myrepublic.co.nz, I can't help but rave about their lightning-fast sign-up process. The efficiency and professionalism displayed by the team were truly impressive - no time wasted, just smooth sailing from start to finish. What really stood out to me was not only the quick registration but also the instant connection. Unlike other providers that leave you hanging for days on end, myrepublic.co.nz delivered on their promise of prompt service. Within no time, I was up and running, enjoying seamless connectivity without any hassle. Their excellent communication and swift action speak volumes about their dedication to customer satisfaction. If you're looking for a provider that values your time and provides top-notch service, look no further than myrepublic.co.nz. Highly recommended for anyone who appreciates efficiency and professionalism in the sign-up process.
R Rb
395 days ago

Seamless Transition to Fibre: A Game Changer for My Connectivity Woes

Transitioning to fibre with MyRepublic has been an absolute game changer for me. After facing constant connectivity issues on my old VDSL plan, where I found myself frustrated with the inability to consistently use my WiFi despite paying $74 a month, I decided it was time for a change. The upgrade to Fibre was remarkably fast and simple, unlike anything I had experienced before. The entire process was smooth and hassle-free, giving me hope for a reliable and consistent internet connection. The thought of no longer having to deal with weekly disruptions was incredibly relieving. Thanks to MyRepublic, I now look forward to enjoying uninterrupted online experiences, whether it's streaming my favorite shows, working from home, or staying connected with friends and family. The decision to switch to Fibre has truly transformed my online activities for the better, and I couldn't be happier with the results. I highly recommend MyRepublic to anyone seeking a seamless and efficient internet upgrade.
G Geoff Dalton
425 days ago

MyRepublic – Turning Frustration into Appreciation

My initial struggles setting up the SIM and app were met with frustration, but MyRepublic's exceptional customer service turned my experience around completely. After encountering difficulties accessing the app, a phone call to their support team yielded a prompt response without any lengthy waiting times. The representative on the other end not only recognized me as a customer but also patiently guided me through the enrollment process, going the extra mile by completing the setup on my behalf. This level of personalized assistance truly stood out to me, especially as an older individual navigating technology. Despite not having received my SIM card yet, the flawless service provided by MyRepublic has already left a lasting impression. I am now looking forward to enjoying their services with confidence, thanks to their efficient and customer-centric approach. MyRepublic has successfully transformed my initial disappointment into genuine appreciation.

Introduction

MyRepublic.co.nz is a leading internet service provider in New Zealand, offering high-speed broadband services to residential and business customers. With a focus on delivering fast and reliable internet connections, MyRepublic has gained a reputation for its innovative solutions and excellent customer service.

Pros

  • Fast and reliable internet connections
  • Competitive pricing
  • Flexible plans and bundles
  • Dedicated customer support team
  • Wide range of product options
  • Robust network infrastructure

Cons

  • Limited coverage in rural areas
  • Occasional technical issues

User Experience

MyRepublic.co.nz offers a user-friendly interface that makes it easy for customers to navigate through their website. The signup process is straightforward, allowing users to choose from a variety of plans and customize their internet experience. The website also provides useful tools for checking network coverage and estimated connection speeds.

Pricing and Value for Money

MyRepublic offers competitive pricing for their broadband plans, ensuring customers get excellent value for their money. They have various plan options to suit different needs and budgets, allowing users to choose the ideal plan that matches their internet usage requirements.

Customer Service

One of the standout features of MyRepublic is their exceptional customer service. Their support team is easily accessible through phone, email, and live chat, ensuring prompt assistance for any technical or billing issues. Customers appreciate the knowledgeable and friendly staff who go above and beyond to resolve problems efficiently.

Product Quality and Selection

MyRepublic offers high-quality broadband services with a focus on speed and reliability. They use the latest technology and have a robust network infrastructure, ensuring a seamless internet experience for their customers. Additionally, their product selection includes a range of plans and bundles to cater to different needs and usage patterns.

Website Usability

The MyRepublic website is designed with user convenience in mind. It is easy to navigate and provides clear information about their broadband services, plans, and additional features. The website also includes helpful FAQs, troubleshooting guides, and a self-help portal to assist customers in resolving common technical issues.

Returns and Exchanges

MyRepublic has a fair returns and exchanges policy, allowing customers to cancel their plans within a specified period if they are unsatisfied. However, it's essential to carefully read the terms and conditions to understand the exact rules and any potential costs associated with returning or exchanging products.

Promotions and Discounts

MyRepublic regularly offers promotions and discounts to attract new customers and reward loyalty. These deals often include discounted or free installation fees, reduced monthly subscription rates, or additional perks such as freebies or upgraded internet speeds. Users can stay updated on the latest offers through the website or by subscribing to the MyRepublic newsletter.

Reputation

MyRepublic has established a strong reputation in New Zealand as a reliable and trustworthy internet service provider. With a focus on delivering fast and stable internet connections, they have earned the trust of their customers over the years. Their commitment to customer satisfaction and ongoing innovation has solidified their position in the market.

Payment Options

MyRepublic offers a range of convenient payment options to suit customer preferences. These include direct debit, credit card payments, and online banking transfers. The website provides a secure payment gateway, ensuring the privacy and safety of customers' financial information.

Loyalty Programs

MyRepublic rewards customer loyalty through their loyalty program, which provides various benefits to long-term subscribers. These rewards may include upgraded internet speeds, discounted rates, or exclusive access to premium features. The loyalty program enhances the overall customer experience and encourages continued satisfaction and loyalty.

Customer Reviews

Customer reviews of MyRepublic are generally positive, highlighting their fast and reliable internet connections, excellent customer service, and value-for-money plans. However, there may be occasional negative reviews primarily related to technical issues or limited coverage in certain areas. It is important to consider a range of reviews to get an accurate understanding of customers' experiences.

Community Involvement

MyRepublic actively participates in community initiatives and sponsorships, demonstrating their commitment to the local community. They support various charitable causes and events, aiming to make a positive impact beyond their services. This involvement fosters a positive image and strengthens their connection with customers.

Shipping and Costs

While MyRepublic primarily provides internet services, they may offer additional hardware or equipment for specific plans or installations. Any shipping costs associated with these products are typically communicated upfront and are reasonable. Customers can expect timely delivery of equipment required for their broadband connection.

Considering the comprehensive services, excellent customer support, reliable connections, and competitive pricing, MyRepublic.co.nz is an excellent choice for individuals and businesses seeking high-quality broadband services in New Zealand.