Nagios Reviews

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T Trine Marie Tollaksen
2225 days ago

Revolutionary Monitoring System that Falls Short

I recently had the opportunity to try out nagios.com, and I must say, I was left feeling rather underwhelmed. While the platform does boast an impressive array of sensors and a somewhat intuitive interface, its outdated system and complex setup process left much to be desired. Compared to its competitors like PRTG and Probeturion, nagios.com simply falls short. The laborious setup process alone puts it at a disadvantage, making it cumbersome for users to navigate and implement effectively. Despite its potential, I regret to say that I cannot wholeheartedly recommend this system. It's evident that nagios.com has the foundation to be a top-tier monitoring system, but it requires significant modernization and streamlining to compete in today's market. In its current state, nagios.com may not be the best choice for those seeking a seamless and efficient monitoring solution.
T Trine Marie Tollaksen
2225 days ago

I give it a 2 star

My evaluate for nagios.com I give it a 2 star, for making it considerably intuitive and for having many sensors. The system is nevertheless too outdated trend. The setup could be very exhausting in comparison with different programs, like PRTG or Probeturion. I'd not advocate this technique.

Introduction

Nagios is a renowned company that offers a wide range of IT infrastructure monitoring solutions. With a focus on alerting and remediation, Nagios helps businesses ensure the availability and performance of their critical systems, networks, and applications. The company has gained a strong reputation in the industry for its reliable and robust monitoring tools.

Pros and Cons

  • Pros:
    • Comprehensive monitoring capabilities
    • Flexible and customizable alerting system
    • Large and active community support
    • Scalable for small to enterprise-level businesses
    • Extensive integration options with third-party tools
  • Cons:
    • Steep learning curve for beginners
    • Interface could be more user-friendly
    • Some advanced features require additional plugins

User Experience

Nagios offers a powerful monitoring platform, but it may take some time to become proficient in its usage. The initial setup and configuration can be complex for users with limited technical knowledge. However, once users are familiar with the platform, they can benefit from its extensive monitoring capabilities and customizable alerts system.

Pricing and Value for Money

Nagios offers different pricing options depending on the specific monitoring solution required. While some basic functionalities are available for free, more advanced features and enterprise-level support come with a cost. The pricing is competitive compared to other monitoring solutions in the market, and the value for money is excellent considering the comprehensive monitoring capabilities Nagios provides.

Customer Service

Nagios provides excellent customer service through multiple channels. Their technical support team is highly responsive and knowledgeable, assisting users in resolving any issues or providing guidance for configuration. Additionally, Nagios offers extensive documentation, tutorials, and a vibrant user community forum where users can seek help and share experiences.

Product Quality and Selection

Nagios offers top-notch product quality with reliable monitoring tools that have been tested and refined over the years. Their selection of monitoring solutions caters to various needs, including server monitoring, network monitoring, application monitoring, and cloud infrastructure monitoring. Users can choose the modules that best suit their specific requirements, ensuring they have a robust monitoring solution in place.

Website Usability

The Nagios website is well-designed, offering easy navigation and a wealth of information about their monitoring solutions. The layout is clean and intuitive, allowing users to quickly find the relevant resources, documentation, and downloads they need. The website also provides clear pricing information, making it easier for potential customers to evaluate the cost of their desired solution.

Returns and Exchanges

As Nagios primarily provides software solutions, returns and exchanges are typically not applicable. However, they offer trial versions for users to test the software before making a purchase. This ensures customers can evaluate the product's fit and functionality for their specific monitoring needs before committing.

Promotions and Discounts

Nagios occasionally offers promotions and discounts on their products, especially during seasonal and holiday periods. These promotions can provide an opportunity for customers to obtain their desired monitoring solution at a discounted price. Updates on promotions and discounts are regularly communicated through their website and newsletters.

Reputation

Nagios has established a strong reputation in the IT monitoring industry. Their extensive experience and commitment to providing reliable solutions have gained them the trust of numerous users worldwide. Many enterprises, small businesses, and IT professionals rely on Nagios as their preferred monitoring solution due to its robustness and flexibility.

Payment Options

Nagios offers various payment options for customers' convenience. Users can pay for their desired products and subscriptions using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, Nagios supports payment via PayPal, which provides an extra layer of security for transactions.

Loyalty Programs

While Nagios doesn't have a specific loyalty program, they prioritize customer satisfaction and long-term relationships. They consistently release new versions and updates to their monitoring solutions, ensuring their existing customers receive ongoing value and benefit from the latest features and improvements.

Customer Reviews

Customer reviews for Nagios are generally positive, highlighting the effectiveness and reliability of their monitoring tools. Users often appreciate the vast flexibility and customization options available, allowing them to tailor the monitoring solution to their specific needs. Some users do mention a learning curve but state that the effort invested is worthwhile.

Community Involvement

Nagios has a thriving and active user community, reflecting their commitment to engaging with customers and fostering collaboration. The community forum allows users to share their experiences, seek advice, and contribute to the development of the monitoring platform. Nagios actively participates in community discussions, providing guidance and addressing user queries.

Shipping and Costs

Since Nagios primarily provides software solutions, shipping costs are not applicable. All products and licenses are delivered digitally via downloads or activation keys, making the process convenient and instant. Customers can access their purchased products immediately, avoiding any delays or additional expenses associated with physical shipping.