Names Reviews

Voted Good (4/5)

4174 Votes

39 Reviews

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In the Web Hosting Company category

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21% users rated Terrible
3% users rated Poor
3% users rated Average
3% users rated Very Good
72% users rated Excellent
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I Iva
50 days ago

TOO EXPENSIVE

My assessment for names.co.uk Too many hidden price thereby making them unreasonably costly Do not use them if in case you have an choice.
T TAYO Afolabi of world pr media
50 days ago

Unraveling an Unforgettable Journey with names.co.uk: A True Commitment to Customer Satisfaction

Embarking on my online endeavors, I stumbled upon names.co.uk, and what a serendipitous find it was! From the very first interaction, their dedication to ensuring customer satisfaction shone through every step of the way. The team, comprising of exceptionally upbeat staff, not only resolved my inquiries promptly but went above and beyond to make me feel valued. It's not every day you come across a company that genuinely cares about each customer interaction, but names.co.uk exceeded all expectations. Their proactive approach in addressing my concerns left a lasting impression, making me a loyal advocate of their services. In a digital landscape filled with options, names.co.uk stands out as a beacon of top-notch customer service and unwavering commitment to excellence. If you're seeking a partner who not only delivers on their promises but also leaves you with a smile, look no further than names.co.uk. Trust me; you won't be disappointed!
D Damian Courage
50 days ago

Exceeded Expectations: A Testimonial of Loyalty and Value

As a long-time customer of names.co.uk, I have always relied on their services. However, recent changes in pricing left me feeling undervalued for my loyalty. After careful consideration, I decided to explore other options and was amazed by what I found. By switching providers, I not only received the same quality services but also saved significantly. What would have cost me three years with names.co.uk now covers a span of fourteen years with my new provider. This experience has truly reinforced the importance of feeling appreciated and valued as a customer. Whether it's reliability or affordability, this journey has shown me the true meaning of exceptional service.
I Ian Pointer
50 days ago

Ease of switch

My evaluation for names.co.uk Ease of switch
J J Wardle
50 days ago

Invaluable Guidance, Amid Lingering Concerns: A Sincere Reflection on My Experience with names.co.uk

Reflecting on my recent interaction with names.co.uk, I must commend the efficiency and usefulness of the advice provided by their representative. While, regrettably, the issue at hand remained unresolved, the insightful suggestions offered guided me towards seeking further assistance from Microsoft, shedding light on the intricacies of my predicament. Despite the positive aspects of the customer support experience, a lingering concern arises regarding the initial occurrence of the issue—an expired subscription for a Microsoft mailbox in 2020—that went unnoticed by names.co.uk. This oversight raises questions about the efficacy of their monitoring processes, hinting at the potential vulnerability of other customers facing similar unforeseen disruptions in service availability. As a customer, while grateful for the support received, I urge names.co.uk to consider bolstering their vigilance and notification mechanisms to prevent such occurrences in the future, ensuring a seamless and uninterrupted service experience for all users.
E Ellie
51 days ago

From Frustration to Gratitude: A Names.co.uk Success Story

Let me start by saying that "amazing" doesn't even begin to describe the level of service I received from names.co.uk. When I reached out for help, I was at my wit's end with technical issues, feeling frustrated and overwhelmed. But thanks to the incredible assistance I received, my experience was completely transformed. Kes, the support staff member I worked with, was an absolute lifesaver. Their patience, professionalism, and expertise not only solved my problems but also restored my faith in customer service. I felt truly heard and supported every step of the way. Thanks to names.co.uk, what started as a stressful situation ended with me feeling grateful and impressed. I can wholeheartedly recommend names.co.uk to anyone in need of top-notch service and support. They are simply the best in the business.
R Red Or Blue
55 days ago

Regrettable Experience Turned Lesson Learned

After a disappointing encounter with names.co.uk, it became evident that deleting a payment method was not as straightforward as expected. Despite deactivating my domain and canceling services, unauthorized charges persisted. In frustration, seeking a refund required resorting to a chargeback, highlighting the lack of responsiveness by the company. Hoping for a seamless process, the inconvenience of changing credit card numbers as a last resort to prevent further unauthorized charges became inevitable. The offshore presence of the company, purportedly in India despite a UK website, added another layer of complexity to an already frustrating situation. Reflecting on this ordeal, it serves as a cautionary tale to approach online transactions prudently. While every experience may not be positive, each provides an opportunity to learn and adapt. Moving forward, I advocate for thorough research and caution before engaging with service providers, emphasizing transparency and accountability.
G Ghaffar J
56 days ago

From Frustration to Satisfaction: My Journey with names.co.uk

As a customer of names.co.uk, my experience started on a rocky note. I encountered login issues, struggled to reach their support team, and felt like I was hitting a dead end. Despite attempting to contact them through various channels, my frustration mounted as my concerns seemed to fall on deaf ears. The lack of response left me disheartened and questioning my decision to trust this service. However, that dark cloud had a silver lining. After persistently reaching out and expressing my concerns, I was pleasantly surprised by the turnaround. The team at names.co.uk not only addressed my login issues promptly but also went above and beyond to ensure I felt heard and valued as a customer. The support received was not just efficient but also empathetic, turning my initial disappointment into a sense of gratitude. Today, as I reflect on my journey with names.co.uk, I can confidently say that their commitment to customer satisfaction is second to none. While the rocky start tested my patience, the positive resolution showcased their dedication to turning a negative experience into a positive one. I am now a satisfied customer who values the turnaround and the effort put forth by the team. For anyone hesitant about choosing names.co.uk, I urge you to look beyond initial setbacks and give them a chance to redeem themselves. My journey from frustration to satisfaction is a testament to their willingness to listen, adapt, and ultimately, prioritize customer satisfaction. Thank you, names.co.uk, for transforming my worst experience into a valuable lesson in perseverance and exemplary customer service.
A Andrew
61 days ago

Outstanding Support and Expertise at Names.co.uk

My journey with Names.co.uk has been nothing short of exceptional. The clear and concise advice I receive every time surpasses my expectations. Not only do they provide astute guidance, but the level of support and positivity exhibited by their team is truly commendable. Over the span of more than a decade, I have relied on Names.co.uk for various needs, and without fail, they have excelled in resolving any issues or queries I present to them. Names.co.uk stands out for their unwavering commitment to providing excellent service. Their ability to address problems swiftly and efficiently showcases their expertise in the domain. I am constantly impressed by their dedication to customer satisfaction and their willingness to go above and beyond to assist their clients. I cannot recommend Names.co.uk enough for anyone seeking a reliable and customer-centric service provider. Thank you, Names.co.uk, for consistently delivering exceptional support and guidance throughout the years!
P P I Phelps
63 days ago

Unparalleled Support and Swift Solutions: A Testimonial

When I stumbled upon names.co.uk, little did I know that I was about to experience unparalleled customer support. An issue cropped up, sending me into a mild panic, but their quick response put all my worries to rest. The simplicity and clarity of their first line help email were a breath of fresh air in a world cluttered with tech jargon. Navigating their website was a breeze - every link, every tab, designed to guide me effortlessly to my destination. It wasn't just about fixing my issue; it felt like they genuinely cared about my experience. In a time where efficiency often trumps empathy, names.co.uk stood out by blending both seamlessly. Thank you for not just resolving my problem swiftly, but for restoring my faith in customer service. Names.co.uk isn't just a service provider; they are a team of professionals who prioritize their customers' peace of mind. Give them a try, and you'll understand why I'm singing their praises from the rooftops.
A Andy Creed
65 days ago

A Lifesaver: Ben and the Studio Team at names.co.uk

When we first signed up with names.co.uk for hosting, our website was in disarray, and we were struggling to navigate the complexity of it all. After enrolling in their regular monthly support agreement, everything changed for the better. The Studio team, especially Ben, became our guiding light in the digital realm. Under Ben's patient tutelage, we not only regained control over our website but also witnessed a substantial growth in our online traffic. His expertise and dedication were instrumental in nearly doubling our yearly visitors, a feat we never thought possible. What sets names.co.uk apart is their ability to empower clients. They equipped us with the knowledge and tools to handle basic tasks independently while swooping in to tackle the more intricate issues with finesse. I cannot recommend their services enough, especially the invaluable support and guidance offered by Ben. Working with him was not just a professional transaction but a genuinely enriching experience that transformed our online presence for the better.
R RG
67 days ago

Resilient Support Amidst Payment Hiccups – A Heartfelt Journey with names.co.uk

Navigating the renewal of my annual subscription with names.co.uk was not without its challenges. Despite diligently updating my payment details, a hiccup occurred, causing a lapse in my service. The looming threat of suspension was a cause for concern, especially while I was away. Frustration mounted as I worked to resolve the issue, incurring some unexpected expenses along the way. However, amidst these hurdles, the support I received from names.co.uk shone brightly. Their team displayed resilience and commitment to assisting me through this ordeal. Their prompt responses and genuine efforts to rectify the situation were truly commendable. I am grateful for their unwavering assistance and dedication to ensuring that I could swiftly resume my services. This experience, although challenging, highlighted the importance of reliable customer support in times of need. Thank you, names.co.uk, for your steadfast support through it all.
C CM Poncelet
70 days ago

Overcoming Challenges: A Story of Effective Communication

My experience with names.co.uk was a journey of persistence and effective problem-solving. Initially, I encountered difficulties in resolving an issue due to miscommunication in written messages. However, the turning point came when I decided to reach out for support via a phone call. Through clear and detailed step-by-step instructions provided over the phone, the team at names.co.uk was able to guide me through the process and resolve the issue efficiently. Their dedication to ensuring customer satisfaction shone through in their willingness to communicate directly and provide personalized assistance. Thanks to the proactive approach and support from names.co.uk, what started as a challenging situation transformed into a testimonial of exemplary customer service. I highly recommend names.co.uk for their commitment to addressing customer concerns and their effective communication strategies.
D Donna J
77 days ago

Nice Buyer Service Everytime

My evaluation for names.co.uk Nice Buyer Service Everytime! I’m not tech savvy in any respect however these guys assist me via technical assist step-by-step. Downside resolved effectively
K kris modely
80 days ago

What is that this firm doing effectively

My assessment for names.co.uk What is that this firm doing effectively? To start with straightforward to make use of web site and straightforward structure. Good Worth all spherical bundle's. The customer support is nice, they're joyful to stroll you thru and help at each stage. I handled Yusuf who actually made me really feel snug and assisted in making a begin. ٱلْحَمْدُ لِلَّٰهِ

Introduction:

names.co.uk is a reputable domain registrar and web hosting company based in the United Kingdom. With over 20 years of experience in the industry, they offer a wide range of services including domain registration, website hosting, website building, and email services. In this editorial review, we will delve into various aspects of names.co.uk, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide range of domain extensions available
  • Reliable and secure web hosting services
  • Option to create a professional-looking website using their website building tools
  • Flexible and scalable hosting plans
  • 24/7 customer support via phone, chat, and email
  • Competitive pricing for domain registration and hosting services
  • User-friendly control panel for managing domains and websites
  • Ability to integrate with popular content management systems (CMS) such as WordPress

Cons:

  • Some additional services may incur extra costs
  • Renewal prices for domains and hosting can be higher than the introductory rates
  • Website building tools may not offer advanced customization options for experienced users

User Experience:

names.co.uk provides a seamless user experience through its intuitive website design. The clean layout and straightforward navigation make it easy for users to find the services they need. The registration and purchasing processes are streamlined, ensuring a hassle-free experience when acquiring a domain or hosting plan. The control panel is user-friendly and offers comprehensive management tools for domains and websites.

Pricing and Value for Money:

names.co.uk offers competitive pricing for its domain registration and web hosting services. Their domain prices vary depending on the extension, with popular options being priced affordably. Hosting plans provide good value for money, especially considering the included features and reliability. However, it is important to take note of the renewal prices, as they can be higher than the initial promotional rates.

Customer Service:

Customer service is one of names.co.uk's strengths. They offer 24/7 support via phone, live chat, and email, ensuring that customers receive timely assistance whenever needed. The support team is knowledgeable and responsive, guiding users through technical issues or providing helpful advice. Additionally, their extensive online knowledge base and community forum provide valuable resources for self-help.

Product Quality and Selection:

names.co.uk maintains high standards in product quality. Their domain registration services are reliable, ensuring smooth operations and proper management of domains. When it comes to web hosting, they utilize robust infrastructure and cutting-edge technologies to deliver fast and secure performance. The selection of services is comprehensive, catering to various needs such as shared hosting, VPS hosting, dedicated servers, and custom email solutions.

Website Usability:

The names.co.uk website is designed with user-friendliness in mind. The navigation is simple and intuitive, allowing visitors to easily find the information they require. The search functionality enables quick domain availability checks and effortless access to relevant services. The website is optimized for different devices, ensuring a seamless browsing experience on desktops, laptops, tablets, and smartphones.

Returns and Exchanges:

names.co.uk has a clear policy regarding returns and exchanges. In general, domain registrations are non-refundable due to the uniqueness of the service. However, if a customer faces any issues with a domain purchased through names.co.uk, their customer support will work diligently to resolve the problem and ensure customer satisfaction. For other services like web hosting, they offer a money-back guarantee within a specified period, allowing customers to try their services with peace of mind.

Promotions and Discounts:

names.co.uk frequently runs promotional campaigns with discounts and special offers on domains and hosting services. These promotions may include reduced pricing, additional features, or bundled packages. It is worth monitoring their website and subscribing to their newsletter to stay updated on the latest promotions.

Reputation:

names.co.uk has a solid reputation in the domain registration and web hosting industry. With over two decades of experience, they have established themselves as a trusted service provider. Their commitment to customer satisfaction is evident in the positive reviews and testimonials from satisfied customers. Additionally, they have received recognitions and awards for their outstanding services and contributions to the industry.

Payment Options:

names.co.uk offers multiple payment options to cater to different customer preferences. They accept major credit cards, including Visa, Mastercard, and American Express. Additionally, they support payments via PayPal, ensuring a secure and convenient transaction process. The availability of various payment methods ensures ease of use for customers worldwide.

Loyalty Programs:

names.co.uk does not currently offer a formal loyalty program. However, they value their customers and often provide incentives for long-term commitments, such as discounted rates for extended hosting plans or special offers for domain renewals. Keeping an eye on their website and communication channels may lead to exclusive deals for loyal customers.

Customer Reviews:

Customer reviews of names.co.uk are generally positive. Customers appreciate the reliable services, intuitive control panel, and helpful customer support. The ease of domain registration and website management has been highlighted as a major advantage. While some customers have mentioned occasional issues, they have praised names.co.uk for their prompt resolutions and dedication to resolving any problems that arise.

Community Involvement:

names.co.uk actively participates in the online community. They engage with their customers through social media channels, providing updates, tips, and answering questions. Their community forum offers a platform for users to connect with each other, exchange knowledge, and seek support. This level of involvement fosters a sense of community and encourages collaboration among users.

Shipping and Costs:

As a digital service provider, names.co.uk does not involve physical shipping of products. However, they provide instant delivery of services upon purchase, ensuring a quick and efficient setup process. Costs associated with services such as domain registration and web hosting are clearly stated upfront, allowing customers to make informed decisions without any surprises.

In conclusion, names.co.uk is a reliable and customer-oriented domain registrar and web hosting company. With their extensive range of services, competitive pricing, exceptional customer support, and commitment to quality, names.co.uk is an excellent choice for individuals and businesses seeking reliable online solutions. Whether you need a domain name, website hosting, or email services, names.co.uk delivers professionalism, expertise, and trustworthiness to help you establish and grow your online presence.