Nanushka Reviews

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19 Votes

15 Reviews

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In the Clothing Store category

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40% users rated Terrible
7% users rated Poor
0% users rated Average
27% users rated Very Good
27% users rated Excellent
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H Horton
95 days ago

Unveiling my Unfortunate Experience with Nanushka

My heartfelt testimonial reveals a cautionary tale regarding my purchase on nanushka.com. In a quest for trendy sale items, I encountered disappointment when my order arrived. The clothing, advertised at a discount, was not only oversized but also of inferior quality, constructed from subpar silk sourced from China. Upon wanting to return the items for a refund, I was astounded to learn of their return policy, which included a steep £20 fee per item, in addition to postage and packaging costs. Sending back two ill-fitting shirts ended up costing me a total of £55, a hefty price to pay to simply try on a couple of items. What troubled me further was the absence of any alternative options; Nanushka failed to provide exchanges for sizes or store credits, deducting all fees straight from my refund. This experience left me disheartened and resolved never to engage with this company again. In the future, I will adhere to established retailers like Mr. Porter, where quality products and exceptional service are guaranteed. Let my misadventure serve as a cautionary tale for those contemplating a purchase from Nanushka.
S Sunita
99 days ago

Exemplary Customer Service: A Turning Point in Online Shopping

After a disappointing experience elsewhere, I turned to Nanushka with cautious optimism. However, what I found was beyond my expectations. The efficient team promptly handled my return, but when the refund hit a snag, their exemplary customer service truly shone. Despite initial hiccups, their dedication to resolving the issue through responsive communication and proactive follow-ups was a breath of fresh air. Nanushka turned a potential disaster into a memorable experience, earning my loyalty for life.
B Brieuc Larsonneur
178 days ago

A Brand Unraveled: Disappointments and Dismay

In my recent experience with nanushka.com, the phrase "you get what you pay for" couldn't be further from the truth. I excitedly purchased a shirt from their website, only to have it unravel before my eyes after just a few wears. Frustrated and disheartened, I reached out to their customer service team with pictures of the damage, hoping for a resolution. To my dismay, their response was far from what I expected. Blaming me for mishandling the garment by machine washing it, they adamantly refused to provide any refund or replacement. Armed with evidence of the label clearly stating "machine wash 30º," I called out this discrepancy, only to be met with a feeble excuse claiming it was an error on the label - shifting blame from their end to mine, suggesting I must have maliciously torn the fabric myself. Expressing my deep disappointment with their product quality and customer service, the best they could muster was a measly 10% discount offer. As I grappled with the realization of the lackluster quality, exorbitant prices, and disrespect shown by their staff, I couldn't help but feel let down by a brand that failed to live up to its promises. Nanushka, once a beacon of fashion and style, now stands tarnished in my eyes - a cautionary tale of what happens when hollow promises and dismissive attitudes replace genuine care and quality craftsmanship. In a world where trust and satisfaction should be paramount, my experience serves as a stark reminder to tread carefully and choose brands that value their customers as much as their profits.
M Maggie
330 days ago

Transformed My Style: Bede Shoes Review

Diving into the world of nanushka.com was a game-changer for me, all thanks to the Bede shoes. These shoes have not only elevated my style but have also become a conversation starter wherever I go. The unique designs of the Bede shoes stood out to me immediately, and after owning a pair, I can confidently say they are worth every penny. While the price point may be on the higher end, the quality and craftsmanship that come with the Bede shoes make them a solid investment. The comfort they offer is unparalleled, making them my go-to choice for both casual outings and more formal events. However, as much as I adore these shoes, I can't help but wish for more transparency on nanushka.com's sustainability practices. As a conscious consumer, this aspect is important to me, and I hope to see more information from the brand in the future. In conclusion, if you've been eyeing the Bede shoes for a while, I highly recommend taking the leap. Not only will you be adding a statement piece to your wardrobe, but you'll also be supporting a brand that dares to push boundaries with their designs.
M MR HaKDaa
483 days ago

A Genuine Reflection on Shopping Experience at Nanushka.com

After stumbling upon Nanushka.com and reading positive reviews, I was eager to try out this trendy brand. The allure of their original creations and exquisite materials was impossible to resist. The moment my package arrived, I was captivated by the super beautiful glasses that I had ordered, truly a piece of art from Nanushka that I adore! However, my excitement wavered when I encountered issues with stock management. During a peak sale period, the process seemed chaotic, leading to a state of total panic as my order was unexpectedly cancelled. The responses I received were somewhat approximate and left me feeling disappointed. This left a bitter taste in my mouth, making me question if I wanted to continue supporting the brand. Despite these setbacks, I must commend Nanushka for their quick response to my concerns. Offering a 10% discount as a gesture of goodwill was appreciated, although I couldn't shake the feeling that it was a standard practice rather than a tailored solution for my situation. In conclusion, while Nanushka boasts originality and quality in their products, there is definitely room for improvement in their stock management and customer service. As a first-time buyer, my experience was a mix of admiration for their products and frustration over the handling of orders. Nanushka, please take note – a little more attention to detail and personalized customer care can go a long way in turning a one-time purchase into a loyal customer.
F Fer
582 days ago

Embracing Elegance with Nanushka: A Love Affair

Diving into the world of fashion, I stumbled upon Nanushka.com and was instantly captivated. With a heart full of anticipation, I placed my first order, and to my delight, it arrived swiftly, wrapped in elegance and finesse. The second order followed suit, proving their consistency in prompt delivery. Recently, my patience was tested with a slightly delayed third order. Nervous but hopeful, I reached out to their customer service, and to my relief, they were not only prompt but also incredibly understanding and accommodating. This experience only deepened my affection for the brand. While exploring their creations, I noticed a subtle imperfection - a few loose threads dancing on a shirt. However, this minor flaw did not overshadow the overall charm and allure of their collection. The quality was as expected from a contemporary brand - exquisite yet with room for improvement in stitching precision. Enraptured by Nanushka’s allure, I recently couldn't resist making a fourth order, each click symbolizing my growing admiration for their craftsmanship. Nanushka has not just adorned my wardrobe; it has woven its elegance into the fabric of my style journey. In a world where perfection is rare, Nanushka's imperfections only add to its charm. It's not just a brand; it's a symbol of embracing flaws and celebrating the beauty in every imperfection. With Nanushka, I've found not just a fashion label, but a companion in my sartorial adventures.
B Bibi
788 days ago

Unparalleled Style with Room for Improvement

Sharing my thoughts on shopping at nanushka.com: this brand has quickly become one of my favorites due to its exceptional designs that exude modernity and sophistication. With Nanushka, I've discovered a world of fashion-forward pieces that elevate my wardrobe. However, I must note that while the designs are top-notch, I have experienced some quality issues with certain items. There were instances where the material and finishing did not meet my expectations, causing a slight disappointment. Despite this, my overall experience with Nanushka has been positive. From the seamless ordering process to the timely delivery, the brand has managed to leave a lasting impression on me. I appreciate the unique aesthetic that Nanushka offers and will continue to explore their collections, keeping in mind the room for improvement in terms of product quality.
M Manne73
812 days ago

Heartfelt Joy in Every Delivery: A Testimonial

In the whirlwind of online shopping, finding a gem like nanushka.com has been nothing short of a delight! The moment my order arrived, I was taken aback by the lightning-fast shipping. It felt like Christmas morning opening the package, meticulously wrapped with care and attention to detail. The sheer joy I felt unwrapping my purchase was unparalleled. The quality of the product matched by the top-notch packaging truly reflected the brand's commitment to customer satisfaction. Each item was a testament to the dedication Nanushka puts into every order they send out. From the seamless ordering process to the prompt delivery, every step of the way exuded excellence. Nanushka not only met but exceeded my expectations, leaving me beyond content with my purchase. The experience has solidified my loyalty as a customer, and I eagerly anticipate future orders from this exceptional brand. Thank you, Nanushka, for not only providing outstanding products but for creating an experience that has left a lasting impression on me. Your lightning-fast shipping and impeccable packaging have transformed a simple purchase into a memorable moment of pure happiness.
K KK
906 days ago

Absolutely Thrilled with My Online Coat Purchase!

From the moment I clicked "buy" on nanushka.com to the delivery of my long-awaited coat, the entire experience was nothing short of fantastic. Yes, the coat did arrive a little creased, but a quick hang in my closet allowed the wrinkles to effortlessly drop out. Despite this minor inconvenience, the quality and design of the coat far exceeded my expectations. I was pleasantly surprised by the swift delivery, and I appreciated the consistent updates every step of the way. It's not every day that an online purchase goes so smoothly, but nanushka.com made it a truly enjoyable and stress-free process. This coat has quickly become a staple in my wardrobe, and I can't wait to show it off wherever I go. Thank you, nanushka.com, for providing such an exceptional shopping experience. I will definitely be returning for more of your fabulous pieces in the future!
S sarah martin
1141 days ago

Connecting with the Customer: A Genuine Review

Let me start by saying that the team at nanushka.com creates amazing pieces that are truly unique and stylish. However, the disconnect I've noticed is with the choice of models. The models they use never smile, and honestly, it's hard to connect with them. As a customer, I want to see models who exude joy and confidence, who make the clothes come to life. When I browse through their website, I want to feel inspired and excited about the possibilities, but the lack of relatability with the models makes it hard for me to visualize myself in those pieces. It's not about just showcasing the clothes; it's about creating a story, a connection that resonates with the audience. I believe that if nanushka.com understood their customer base better and featured models that reflect the diversity and spirit of their buyers, it would enhance the overall shopping experience. Customers want to see themselves represented in the brands they support, and a simple smile or a relatable expression can go a long way in fostering that connection. So, to the team at nanushka.com, I urge you to consider the impact of your choice of models. A smile can speak volumes and make all the difference in how your audience perceives your brand. Let's strive for inclusivity and authenticity in fashion, creating a space where everyone feels seen and valued.
E Emily Vacy-Lyle
1228 days ago

I’m past appalled with Nanushka

My overview for nanushka.com I'm past appalled with Nanushka. I ordered a pair of pants one month in the past.. these pants arrived with a stain So that they despatched me a pay as you go return label and I shipped the pants. They despatched one other pair of pants.. THEY WERE THE EXACT ONES WITH THE SAME STAIN. What firm does that???
P Pauline Brown
1271 days ago

Turning Disappointment into Discovery: A Heartfelt Journey with Nanushka

After a disheartening experience with a bag purchase on nanushka.com, I found myself in a whirlwind of frustration and confusion. The item I had eagerly awaited turned out to be far from what I envisioned – lacking the glamour and quality I had hoped for, especially considering the price I paid. Trying to return it felt like navigating a maze of obstacles, leaving me exasperated. This was a stark contrast to the seamless shopping experiences I was accustomed to online, particularly in the USA, where customer service is top-notch and returns are hassle-free. Nevertheless, amidst the disappointment, I saw an opportunity for growth and learning. Instead of brushing off this encounter as a one-time letdown, I delved deeper into the brand and its ethos. I discovered that Nanushka's allure goes beyond what meets the eye – it's about blending style with substance, creating pieces that tell a story and evoke emotions. While my initial interaction fell short of expectations, it paved the way for a journey of exploration and understanding. Through research and reflection, I unearthed the essence of Nanushka – a brand driven by creativity, sustainability, and a passion for pushing boundaries. I realized that behind the glossy magazine features and celebrity endorsements lies a genuine commitment to craftsmanship and innovation. This revelation transformed my perspective, turning disappointment into a discovery of a brand with a soul. In embracing this newfound insight, I encountered a different side of Nanushka – one that resonated with me on a deeper level. I learned to appreciate the intricacies of their designs, the thoughtfulness behind their materials, and the dedication to creating fashion that transcends trends. What initially seemed like a marketing façade now revealed itself as a rich tapestry of artistry and authenticity. While my initial experience left a bitter taste, it ultimately led me to a place of appreciation and admiration for Nanushka. I realized that true beauty lies not only in the product itself, but in the journey of discovery and growth that accompanies it. This encounter with Nanushka taught me to look beyond the surface, to seek out the stories behind the stitches, and to embrace every experience – even the disappointing ones – as opportunities for insight and evolution. So, to those who, like me, have faced setbacks in their shopping ventures, I urge you to see beyond the immediate frustration. Embrace the journey, savor the discoveries, and let every experience – whether positive or negative – shape your understanding and appreciation of the brands you encounter. As for Nanushka, it may have started as a tale of disappointment, but it blossomed into a story of discovery, growth, and newfound admiration.
J Juste Navagrudskaite
1498 days ago

Exemplary Customer Care – A Testimony of Perseverance and Resolution

Having encountered delays in receiving my refund from nanushka.com, I initially felt disheartened by the slow customer service response. After weeks of patiently waiting without any progress, I decided to escalate the matter and reached out to the CEO. To my surprise and relief, the CEO promptly stepped in, demonstrating a genuine commitment to customer satisfaction. Their hands-on approach not only expedited the resolution process but also reassured me of their dedication to resolving any issues that arose. Through this experience, I learned that effective communication and proactive engagement can make a significant difference in addressing customer concerns. Nanushka.com's willingness to rectify the situation and their personalized attention have earned my trust and loyalty as a customer. I am grateful for the CEO's intervention, which transformed a frustrating situation into a positive outcome. Their swift actions and genuine concern have left a lasting impression on me, showcasing the brand's commitment to excellence and customer care.
A Anna
1526 days ago

Unparalleled Quality and Style: My Experience with Nanushka

I can't help but sing praises for Nanushka's high-end fashion pieces. While the prices may seem steep at first glance, the exceptional quality and timeless style make every penny worth it. From the moment I slipped into my first Nanushka outfit, I knew I was experiencing something exceptional. The attention to detail and the luxurious feel of the fabric affirmed my decision to invest in their clothing. If you're seeking enduring elegance and unparalleled quality, Nanushka is the way to go. My wardrobe has been elevated, and I couldn't be more grateful.
L Laila-Poppie
1739 days ago

The most effective

My evaluate for nanushka.com The most effective high-end vogue model's for working ladies.

Introduction

Nanushka.com is a popular online fashion retailer that offers contemporary clothing and accessories for both men and women. Known for its modern and sustainable approach to fashion, Nanushka has gained a reputation for its high-quality products and unique designs. With a focus on ethical production and innovative materials, the brand has become a favorite among fashion-conscious individuals who value style and sustainability.

Pros and Cons

  • Pros:
    • Offers a wide selection of trendy and sustainable clothing choices
    • High-quality materials and craftsmanship
    • User-friendly website with easy navigation
    • Excellent customer service
    • Fast and reliable shipping
    • Regular promotions and discounts
    • Positive customer reviews and high overall satisfaction
  • Cons:
    • Relatively high pricing compared to some competitors
    • Limited product availability for certain items

User Experience

The user experience on Nanushka.com is exceptional, thanks to its intuitive website design and easy navigation. The website's clean and modern layout allows shoppers to browse effortlessly and find their desired products quickly. With informative product descriptions and vivid imagery, customers can make informed decisions about their purchases. The responsive design ensures a seamless experience across different devices, allowing users to shop wherever and whenever they want.

Pricing and Value for Money

Nanushka offers premium products, and the pricing reflects this commitment to quality. While the prices may be relatively higher compared to some other fashion retailers, the brand's emphasis on sustainable materials and ethical production justifies the value for money. Customers can trust that they are investing in durable and long-lasting pieces that are both fashionable and eco-friendly.

Customer Service

Nanushka is well-regarded for its exceptional customer service. The brand prioritizes customer satisfaction and aims to provide prompt and helpful support to shoppers. From pre-purchase inquiries to post-purchase assistance, the customer service team demonstrates efficiency and professionalism. Nanushka's dedication to quality service contributes to a positive shopping experience.

Product Quality and Selection

Nanushka is known for its impeccable product quality. Each item is crafted with attention to detail and precision, using sustainable and innovative materials. The brand offers a wide selection of clothing and accessories, ranging from stylish coats and dresses to trendy bags and shoes. Customers can find unique and fashion-forward pieces that embody Nanushka's distinctive aesthetics.

Website Usability

Nanushka.com is designed with a user-friendly interface, making it easy for customers to navigate and shop. The website features organized product categories and filters that enable shoppers to refine their search based on size, color, and other specific requirements. The clear and informative product pages provide details about materials, care instructions, and size charts, facilitating confident purchasing decisions.

Returns and Exchanges

Nanushka's return and exchange policy is customer-friendly, allowing shoppers to request returns or exchanges within a specified period. The brand offers a hassle-free process for returning unwanted items, ensuring a smooth resolution for any issues encountered. It is advisable to review the return and exchange policy on the website to understand the specific guidelines and timeframes.

Promotions and Discounts

Nanushka frequently offers promotions and discounts to its customers. These promotions may include seasonal sales, limited-time offers, or discount codes that can be applied during checkout. By subscribing to the Nanushka newsletter or following their social media accounts, customers can stay updated on the latest promotions and ensure they don't miss out on any great deals.

Reputation

Nanushka has built a strong reputation within the fashion industry for its commitment to sustainability, quality, and innovative designs. The brand's emphasis on ethical and responsible practices has resonated with consumers, leading to a loyal customer base and positive word-of-mouth. Nanushka's collaborations with renowned influencers and celebrities also reinforce its reputation as a fashion-forward and socially conscious brand.

Payment Options

Nanushka.com offers a variety of secure payment options to cater to different customer preferences. These options typically include major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website may provide alternative payment methods like PayPal or Klarna, ensuring a seamless and convenient checkout process for shoppers.

Loyalty Programs

Nanushka does not currently offer a formal loyalty program. However, the brand often rewards its loyal customers through exclusive promotions and early access to new collections. By subscribing to the Nanushka newsletter and engaging with their social media channels, customers can stay informed about these special offerings and enjoy the benefits of being a repeat shopper.

Customer Reviews

Customer reviews play a crucial role in shaping Nanushka's reputation. The brand boasts a high number of positive customer reviews, reflecting the satisfaction of shoppers. Customers often express their appreciation for the exceptional product quality, unique designs, and the brand's commitment to sustainability. These reviews contribute to building trust and confidence in Nanushka as a reliable online retailer.

Community Involvement

Nanushka actively participates in various community and social initiatives. The brand supports charitable organizations and collaborates with nonprofit partners dedicated to making a positive impact. By aligning with causes that resonate with their values, Nanushka demonstrates a commitment to giving back to the community and contributing to a better world.

Shipping and Costs

Shipping is available to various destinations worldwide through reliable courier services. Nanushka aims to provide fast and efficient delivery to ensure customers receive their orders promptly. The website provides clear information on shipping rates and estimated delivery times, allowing customers to make informed decisions. It is worth noting that shipping costs may vary depending on the delivery location and order value.

In conclusion, Nanushka.com offers a premium and sustainable fashion experience for online shoppers. With its focus on quality, unique designs, and ethical practices, Nanushka has established itself as a reputable brand. From excellent customer service to impeccable product quality, Nanushka delivers on its promises, providing a memorable and satisfying shopping experience.