Users Voice for Narscosmetics

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 31 Mar 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.3 5 5 5 5
Jan 2023 5 5 4.1 5 4.1 3.4
Feb 2023 5 2.6 5 1.8 5 5
Mar 2023 5 2.7 5 5 5 5
Line Chart for Rating of peer stores

Detailed Narscosmetics Review by

Introduction is a popular online cosmetics store that specializes in creating luxurious makeup products for both men and women. The website is an extension of the NARS brand, which was founded by Francois Nars in 1994. Since then, the brand has gained worldwide recognition for its excellent quality products and innovative approach to cosmetics.

Pros and Cons

  • Wide selection of makeup products, including lipsticks, foundations, eye shadows, and more.
  • High-quality, long-lasting products that deliver excellent results.
  • Professional and sleek website design that is easy to navigate.
  • Excellent customer service and fast shipping times.
  • Higher retail prices than some other online cosmetic stores.
  • Some users may find the product selection overwhelming.

User Experience offers a user-friendly experience with a beautifully-designed, modern website that is easy to navigate. The site features excellent product photography, clear descriptions, and easy-to-use filters that help users narrow down their search by product type or shade. The checkout process is straightforward, and customers can easily review their order history and save their favorite products.

Pricing and Value for Money offers an extensive range of luxury cosmetics products at a higher price point than some other online cosmetic stores. However, the high quality and long-lasting formula of the products make the higher price point worth it. Additionally, the site often offers special discounts and promotions that can help customers save on their purchase.


Some popular alternatives to include,, and These sites also offer an extensive range of makeup products, competitive pricing, and professional customer service.

Customer Service is known for its excellent customer service. The company offers a 24/7 customer service line, a comprehensive FAQ section, and a dedicated email address for any customer queries or concerns. The site also provides an order tracker that allows customers to check the status of their delivery at any time.

Product Quality and Selection offers an extensive selection of makeup products for both men and women, including high-quality foundations, lipsticks, eye shadows, and more. The products are designed to deliver professional-grade results that last all day, making them well worth the higher price point.

Website Usability

The website is user-friendly, with a sleek and modern design that makes it easy for users to browse and shop for products. The site offers clear product photography and descriptions, and helpful filters that allow users to narrow down their search by product type or shade. The checkout process is simple, and customers can easily review their order history and save their favorite products.

Returns and Exchanges offers a generous return and exchange policy. Customers can return any unused or unopened products within 30 days of purchase for a full refund, minus the cost of shipping. The company also offers free shipping on exchanges.

Promotions and Discounts regularly offers special promotions and discounts to its customers. These include discounts on specific products or ranges, free shipping, and free gifts with purchase. Customers can sign up for NARS emails to stay up to date on the latest promotions and discounts.

Reputation is well-known and respected within the makeup industry for its high-quality products and innovative approach to cosmetics. The company has gained a loyal following of customers who appreciate the professional-grade results that the products deliver.

Payment Options accepts a range of payment methods, including major credit cards such as Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.

Loyalty Programs offers a loyalty program called NARSissist Rewards that rewards customers for making purchases and engaging with the brand on social media. Members receive exclusive benefits such as early access to new products, free gifts, and special discounts.

Customer Reviews

Customers rave about the high quality and long-lasting formula of the products offered by Many customers report positive experiences with the company's customer service and fast shipping times.

Community Involvement is a socially responsible brand that supports a range of causes, including LGBTQ+ and animal welfare initiatives. The company also partners with various organizations to promote charitable efforts and raise awareness about important issues.

Shipping and Costs offers fast and reliable shipping to customers worldwide. Shipping costs vary depending on the destination and the size of the order, but the company often offers free shipping and other special promotions to its customers. Customers can track their order using the order tracker provided on the website.