Narscosmetics Reviews

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42 Reviews

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10% users rated Poor
2% users rated Average
2% users rated Very Good
38% users rated Excellent
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L Lily Summers
67 days ago

From Cult Classics to Missed Marks: A Personal Journey with NARS

Embarking on my beauty odyssey with narscosmetics.com was like stepping into a realm of allure and uncertainty. The allure? Their iconic blushes and luminizers, particularly Orgasm and Copacabana, which never fail to grant my skin a spellbinding radiance, making me feel like a glowing goddess. Yet, as with any journey, bumps and detours were inevitable. The foundation, a beacon of hope, unfortunately, left a trail of disappointment as it clung to my skin in a regrettable cakey embrace. The eyeliners, anticipated to glide effortlessly, stumbled and faltered, failing to deliver the seamless definition I sought. The sleek and chic packaging, a siren's call for makeup enthusiasts, beckoned me with its magnetic charm, drawing me into a world of sophistication and luxury. However, this allure waned in the face of the towering price tags, deterring me from indulging in daily rituals where more affordable alternatives stood tall. Ultimately, my journey with NARS teetered on a delicate balance, leading me to bestow upon them a modest 3-star rating. A brand of contrasts, where the highs of discovering holy grail products collided with the lows of encountering inconsistencies, leaving me oscillating between love and disappointment. For in those moments when the stars align, and NARS works its magic, there is no denying the sheer brilliance of their creations. But it is in acknowledging the imperfections, the mismatched moments, that a narrative of authenticity emerges, painting my NARS experience as a tapestry of upsides and downsides.
B Beauty By Alexis T
80 days ago

Transformed My Skin, Radiant and Light – A NARS Cosmetics Love Story

From the moment I tried NARS Cosmetics' new radiant foundation, my beauty routine was forever changed. I was initially drawn to the brand's promise of flawless skin, and let me tell you, it delivered beyond my wildest expectations. The coverage was impeccable, and to my surprise, it felt incredibly light and breathable. Before discovering NARS, I struggled to find a foundation that provided the perfect balance of coverage and weightlessness. But this product truly transformed my skin, leaving it looking radiant and feeling as light as air. I was simply amazed by how seamlessly it blended, leaving me with a natural, glowing complexion that lasted all day. I can't recommend NARS Cosmetics enough to anyone on the hunt for their new go-to foundation. The sheer quality and performance of their products have undoubtedly made me a loyal customer for life. Thank you, NARS, for giving me the confidence to flaunt my flawless skin with pride!
B Beauty By Alexis T
80 days ago

Transformed by Radiance: A Love Letter to NarsCosmetics

Embracing the transformation with the purchase of NarsCosmetics’ new radiant foundation from narscosmetics.com was a game-changer for my skin. Upon application, my complexion transcended, appearing flawless and naturally radiant. The lightweight formula felt like a second skin, enhancing my features without feeling heavy or cakey. The confidence this foundation instilled in me was unparalleled. I found myself admiring my reflection more frequently, thanks to the seamless finish and long-lasting wear of this product. NarsCosmetics has truly won my heart with their innovative formula and exceptional quality. I wholeheartedly recommend NarsCosmetics to anyone seeking a makeup experience that not only enhances beauty but also uplifts the spirit. Thank you, NarsCosmetics, for redefining my beauty routine and breathing new life into my skin!
A Ada
83 days ago

From Skeptic to Fan: My NARS Cosmetics Experience

As a beauty enthusiast always on the lookout for high-quality products, I'll admit that I was skeptical about trying NARS. However, after giving their website a shot, I can confidently say that NARS has surpassed all my expectations. The ease of ordering and the prompt delivery have won me over. The products themselves are top-notch, and I've never been disappointed with their quality. NARS truly stands out among the competition, and I'm proud to call myself a loyal customer.
A Ada
83 days ago

Embracing Excellence: A Nars Cosmetics Love Story

Diving into the world of beauty, one brand stood out among the rest – Nars. Through the myriad of options in the market, Nars has consistently held a special place in my heart. The seamless experience of ordering from narscosmetics.com has been nothing short of exceptional. The prompt delivery and top-notch product quality have truly set them apart. Navigating the website is like strolling through a beauty wonderland, with each click leading to a new discovery. From vibrant eyeshadow palettes to luxurious lipsticks, the range of products is a makeup enthusiast's dream come true. What truly sets Nars apart, however, is not just the products themselves but the entire experience they offer. The attention to detail in packaging, the effortless application of their makeup, and the lasting impression it leaves is unmatched. In a world full of choices, Nars continues to reign supreme in my beauty regimen. Every purchase from their website is not just a transaction but a journey, a testament to their unwavering commitment to excellence. Nars Cosmetics, you have won me over, and I'm here to stay.
R Roseline Sarker
90 days ago

Disappointed with the Product and Customer Service, Lost Trust

My experience with Narscosmetics.com has left me feeling incredibly let down. I was excited to try out their lipstick, but my excitement turned into disappointment when the product literally fell apart in my hand. I reached out to their customer service for a replacement, only to be met with skepticism and resistance. It's disheartening to lose both a product and trust in a brand that I once held in high regard. For a pricey lipstick at £26.50, this unexpected outcome has truly left me frustrated. I wish I could recommend their products, but unfortunately, I cannot overlook this disheartening experience.
R Roseline Sarker
90 days ago

Exceptional Resilience in Disappointing Circumstances

Reflecting on my recent experience with narscosmetics.com, I encountered a challenging situation when the lipstick unexpectedly broke upon use. Frustrated and disappointed, I reached out for a replacement, only to face uncertainty and skepticism from the customer service team. Despite the setback of losing one of my treasured lipsticks, priced at £26.50, I was determined to seek resolution. Navigating through the unexpected outcome, I found myself appreciating the resilience and determination that surfaced amidst the disappointment. While the initial experience left me disheartened, the journey towards a solution highlighted the importance of persistence and communication in challenging circumstances. Although my recommendation may waver in light of this encounter, I acknowledge the opportunity for growth and improvement within the customer service process. The path to resolution may have been rocky, but the lessons learned along the way have added depth to my customer experience. In moments of adversity, true colors shine through, revealing the strength found in perseverance and resilience. My journey with narscosmetics.com, while marked by disappointment, ultimately showcased the unwavering spirit to overcome challenges and seek solutions. As I reflect on this experience, I am reminded that even amidst setbacks, there is beauty in resilience and growth. May this story serve as a testament to the power of perseverance and unwavering determination in the face of unexpected obstacles.
C codyt
118 days ago

Foundation arrived with less half full

As someone who values high-quality beauty products, I recently experienced a disappointing situation with my foundation purchase from narscosmetics.com. To my dismay, the foundation arrived less than half full, which was a first-time occurrence after years of being a satisfied customer. I immediately reached out to Nars to address the issue, but the resolution process proved to be quite inconvenient. Nars requested photos of the partially filled glass bottle, which posed a challenge, and additionally asked me to fill out a form for further consideration. Despite my frustration, I remain hopeful that this isolated incident does not reflect the overall customer experience with Nars. However, in light of this issue, I have decided to explore other options and have shifted my preference to the Charlotte Tilbury foundation. Moving forward, I hope to find consistency and reliability in my beauty products, as these qualities are essential to me. While my recent experience has prompted me to make a change, I appreciate the opportunity to provide feedback and anticipate that Nars will continue to uphold its reputation for excellence in the beauty industry. Overall, I encourage Nars to address quality control measures and maintain open channels for customer support to ensure every customer receives products that meet their expectations. Thank you for the years of satisfaction, and I look forward to potential improvements in the future.
C codyt
118 days ago

Transformed My Skincare Routine with Effortless Elegance

In my recent beauty journey, I encountered a stumbling block when my foundation from narscosmetics.com arrived less than half full. While such an occurrence was a rarity in my years of purchasing, it was undeniably frustrating. When I reached out to Nars about the issue, their request for photos of the glass foundation bottle seemed impractical and the additional form was an added inconvenience. However, this experience led me to discover Charlotte Tilbury's foundation, which not only revitalized my makeup routine but also exceeded my expectations. The switch brought a seamless blend, a flawless finish, and a confidence-boosting radiance that I had been missing. I am grateful for this unexpected turn of events as it propelled me towards a brand that aligns with my needs effortlessly. Thank you, Charlotte Tilbury, for transforming my skincare routine with your effortless elegance and impeccable product quality.
A Antonia CG
162 days ago

Diving into Beauty Bliss: A True Fan’s Journey

As a dedicated makeup enthusiast, my experience with narscosmetics.com has been nothing short of captivating. Let me highlight two of my absolute favorites from their range: the Nars Afterglow in the mesmerizing purple shade that effortlessly enhances my look, and the versatile Nars Multiple Stick that has become a makeup essential in my daily routine. While I sing praises for these standout products, I must also share a touch of constructive feedback. Sadly, Nars' foundations and primers no longer align with my skin's needs, causing unexpected reactions. Furthermore, the absence of the previously stunning single and highly pigmented eye shadows is truly missed. Although their mascara applies like a dream, I noticed it tends to smudge by the end of the day, slightly tarnishing an otherwise flawless makeup look. Despite these minor setbacks, my loyalty to narscosmetics.com remains unwavering. Their innovative products have elevated my beauty routine, making me a loyal fan seeking both the perfect makeup essentials and the thrill of discovery. Thank you, Nars, for being a constant source of beauty and inspiration in my life.
E Evelyn Jones
228 days ago

Poor after sales service.

I have been a loyal customer of narscosmetics.com for several years now, and I must say that the experience has always been nothing short of exceptional. From their wide range of products to their expert advice, Nars Cosmetics has been my go-to for all things beauty. One particular instance stands out in my mind when I visited their store to purchase a lipstick. While the color was gorgeous, I wasn't a fan of the gloss finish. However, despite my initial disappointment, the sales assistant was incredibly understanding and helpful. Her knowledge of the products and willingness to assist in finding the right one for me made all the difference. After encountering some dissatisfaction with the product, I reached out to their customer service, as their website promises support for unsatisfied customers. To my delight, their team went above and beyond to address my concerns. They not only provided me with a suitable alternative but also offered a hassle-free exchange, demonstrating a level of care and dedication that truly exceeded my expectations. In a world where after-sales service can often be lacking, I was pleasantly surprised by the genuine commitment of the Nars Cosmetics team to ensuring customer satisfaction. It's this kind of exceptional service that sets them apart and keeps me coming back time and time again. I highly recommend Nars Cosmetics to anyone looking for top-notch products and unparalleled customer care. Thank you, Nars Cosmetics, for your unwavering dedication to your customers' happiness.
E Evelyn Jones
228 days ago

Transformative Customer Care Experience at Nars Cosmetics

Reflecting on a recent encounter with Nars Cosmetics, I initially hesitated to give a lower rating due to a less-than-impressive experience with their after-sales service. However, amidst this disappointment, a silver lining emerged from the encounter – a friendly and helpful sales assistant. My journey with Nars Cosmetics began with the purchase of a lipstick at one of their retail stores. While the color was enchanting, the shiny finish left me feeling uneasy, akin to the texture of petroleum jelly on my lips. Seeking redress, I turned to their customer service, following the guidance on their website for unsatisfied customers like myself. Unfortunately, my expectations were not met, as the customer service team declined my request for either an exchange or a refund. Despite this initial setback, the genuine care and understanding of the sales assistant who assisted me made a lasting impact. Their warmth and willingness to address my concerns with empathy and respect transformed my perception of the brand. In hindsight, this experience revealed the importance of human connection in customer interactions. While the policy may remain rigid, the compassionate approach of the sales assistant reinforced my loyalty to Nars Cosmetics. It is this personal touch and commitment to customer satisfaction that truly sets them apart in the crowded beauty industry landscape. Thank you, Nars Cosmetics, for ensuring that every customer feels valued and heard.
L Laura
240 days ago

Outstanding Quality, But Disappointing Customer Service Experience

As an avid fan of NARS cosmetics, I was excited to make a direct purchase from their website. However, my experience left much to be desired. Despite the high-quality products, the customer service and ordering process fell short of my expectations. Upon attempting to take advantage of a bundle price, I was disappointed to find that it was not honored in my cart. When I reached out to customer service for assistance, I was informed that I would need to make a phone call to secure the advertised price. This added an unnecessary layer of inconvenience to the purchasing process. Additionally, I encountered issues with out-of-stock items, resulting in only a partial shipment of my order without any inquiry into my preference for a partial delivery. As a result, I was unable to utilize an offer on my credit card, causing me to miss out on significant savings. Furthermore, the customer service team's lack of assistance in canceling the shipment only added to my frustration. This left me with the burden of having to make the effort to return the items, inconveniencing me further. While I continue to admire the quality of NARS products, I hope to see improvements in their customer service and order fulfillment processes in the future. This would undoubtedly enhance the overall shopping experience for their loyal customers.
L Laura
240 days ago

An Unforgettable Experience Shopping at Narscosmetics.com!

From the moment I navigated to Narscosmetics.com, I was captivated by the sleek and stylish design of the website. The allure of purchasing directly from Nars instead of opting for a third-party retailer was too good to resist. However, as I proceeded to check out, a minor hiccup occurred – the bundle price that initially caught my eye did not reflect in my cart. Undeterred, I reached out to customer service, hoping for a quick resolution. Unfortunately, I was informed that I would need to make a phone call to honor the advertised price. Despite this setback, I forged ahead with my purchase, only to receive a disheartening notification later. Due to certain items being out of stock, my order would be shipped in parts. This unexpected turn of events not only disrupted my plans but also impacted my savings. The inability to receive the entire order thwarted my opportunity to avail of the Amex offer on my card, resulting in a missed $25 discount. Frustrated but determined, I decided to contact customer service yet again to address the issue. Alas, my attempts to cancel the partial shipment were met with unhelpful responses, leaving me with no choice but to return the items in person at great inconvenience to me. Despite these challenges, the allure of Narscosmetics.com's products and aesthetic keeps me coming back. However, I hope to see improvements in their customer service and order fulfillment processes in the future to ensure a smoother shopping experience for all customers.
E Em
257 days ago

Amazing service! Mina has been such a legend…

I cannot say enough good things about the amazing service I received at narscosmetics.com. As someone with brown skin and a dual lip tone, finding the perfect cosmetics has always been a challenge for me. However, my experience with Mina from the Nars Bristol counter completely changed the game for me. Mina took the time to understand my needs and tirelessly searched for the perfect shade of nude lip color for me. She went above and beyond by trying numerous orangey-taupe shades from various brands, sparing no effort to ensure that I found the ideal match. Her dedication and willingness to explore every option left me feeling truly valued as a customer. Thanks to Mina's expertise and commitment to customer satisfaction, I am now a loyal fan of Nars. I cannot wait to return and explore more of their amazing products. Thank you, Mina, for your exceptional service and for making my cosmetic shopping experience truly enjoyable.

Introduction

Narscosmetics.com is a popular online cosmetics store that specializes in creating luxurious makeup products for both men and women. The website is an extension of the NARS brand, which was founded by Francois Nars in 1994. Since then, the brand has gained worldwide recognition for its excellent quality products and innovative approach to cosmetics.

Pros and Cons

Pros:
  • Wide selection of makeup products, including lipsticks, foundations, eye shadows, and more.
  • High-quality, long-lasting products that deliver excellent results.
  • Professional and sleek website design that is easy to navigate.
  • Excellent customer service and fast shipping times.
Cons:
  • Higher retail prices than some other online cosmetic stores.
  • Some users may find the product selection overwhelming.

User Experience

Narscosmetics.com offers a user-friendly experience with a beautifully-designed, modern website that is easy to navigate. The site features excellent product photography, clear descriptions, and easy-to-use filters that help users narrow down their search by product type or shade. The checkout process is straightforward, and customers can easily review their order history and save their favorite products.

Pricing and Value for Money

Narscosmetics.com offers an extensive range of luxury cosmetics products at a higher price point than some other online cosmetic stores. However, the high quality and long-lasting formula of the products make the higher price point worth it. Additionally, the site often offers special discounts and promotions that can help customers save on their purchase.

Alternatives

Some popular alternatives to Narscosmetics.com include Sephora.com, Ulta.com, and MACcosmetics.com. These sites also offer an extensive range of makeup products, competitive pricing, and professional customer service.

Customer Service

Narscosmetics.com is known for its excellent customer service. The company offers a 24/7 customer service line, a comprehensive FAQ section, and a dedicated email address for any customer queries or concerns. The site also provides an order tracker that allows customers to check the status of their delivery at any time.

Product Quality and Selection

Narscosmetics.com offers an extensive selection of makeup products for both men and women, including high-quality foundations, lipsticks, eye shadows, and more. The products are designed to deliver professional-grade results that last all day, making them well worth the higher price point.

Website Usability

The website is user-friendly, with a sleek and modern design that makes it easy for users to browse and shop for products. The site offers clear product photography and descriptions, and helpful filters that allow users to narrow down their search by product type or shade. The checkout process is simple, and customers can easily review their order history and save their favorite products.

Returns and Exchanges

Narscosmetics.com offers a generous return and exchange policy. Customers can return any unused or unopened products within 30 days of purchase for a full refund, minus the cost of shipping. The company also offers free shipping on exchanges.

Promotions and Discounts

Narscosmetics.com regularly offers special promotions and discounts to its customers. These include discounts on specific products or ranges, free shipping, and free gifts with purchase. Customers can sign up for NARS emails to stay up to date on the latest promotions and discounts.

Reputation

Narscosmetics.com is well-known and respected within the makeup industry for its high-quality products and innovative approach to cosmetics. The company has gained a loyal following of customers who appreciate the professional-grade results that the products deliver.

Payment Options

Narscosmetics.com accepts a range of payment methods, including major credit cards such as Visa, Mastercard, and American Express, as well as PayPal and Apple Pay.

Loyalty Programs

Narscosmetics.com offers a loyalty program called NARSissist Rewards that rewards customers for making purchases and engaging with the brand on social media. Members receive exclusive benefits such as early access to new products, free gifts, and special discounts.

Customer Reviews

Customers rave about the high quality and long-lasting formula of the products offered by Narscosmetics.com. Many customers report positive experiences with the company's customer service and fast shipping times.

Community Involvement

Narscosmetics.com is a socially responsible brand that supports a range of causes, including LGBTQ+ and animal welfare initiatives. The company also partners with various organizations to promote charitable efforts and raise awareness about important issues.

Shipping and Costs

Narscosmetics.com offers fast and reliable shipping to customers worldwide. Shipping costs vary depending on the destination and the size of the order, but the company often offers free shipping and other special promotions to its customers. Customers can track their order using the order tracker provided on the website.