Nationalholidays Reviews

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20 Reviews

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J Joseph
66 days ago

Above and Beyond: A Heartfelt Journey with NationalHolidays.com

From the moment I connected with nationalholidays.com, I felt truly cared for. The individual handling my booking not only possessed deep knowledge but also exuded genuine warmth and willingness to assist. Every question I had was met with patience and clarity, making me feel valued and understood. This level of customer service is a rare gem in today's fast-paced world, and I am truly grateful for the exceptional experience provided by nationalholidays.com. Thank you for going above and beyond, exceeding my expectations, and making my journey with you an unforgettable one.
S Shirley Rea
66 days ago

Exceptional Customer Care: A Rarity in Today’s World

Reflecting on my experience with nationalholidays.com, I cannot help but praise the outstanding service provided by their customer service team. In a world where automated responses and robotic interactions have become the norm, the genuine warmth and assistance extended by the representatives, especially Zoe, truly stood out. It is a rare find these days to encounter individuals who not only listen attentively but also go the extra mile to call back and address specific concerns, such as arranging additional single rooms. This personal touch and dedication made me feel truly valued and appreciated as a customer. The empathy and understanding shown by both customer service ladies left a lasting impression on me. Their ability to treat me as more than just a transaction, but as a real person with emotions and needs, is something that deserves recognition and gratitude. Thank you to the entire team at nationalholidays.com for reminding me that exceptional customer care still exists and for setting a benchmark in personalized service that others should aspire to achieve.
M Mr Lunness
66 days ago

Empathy Beyond Expectations: A Beacon of Hope for the Visually Impaired

As a visually impaired individual, navigating the world can often be challenging and daunting. However, my recent experience with nationalholidays.com truly restored my faith in humanity. Their team displayed unparalleled patience and understanding, taking the time to assist me in a manner that was both professional and compassionate. The staff at nationalholidays.com went above and beyond to accommodate my unique needs, making me feel valued and respected throughout the entire process. Their genuine empathy and willingness to help made me feel seen and appreciated, a rare and precious sentiment in today's fast-paced world. I wholeheartedly recommend nationalholidays.com to anyone who values inclusivity and genuine care. Their dedication to assisting individuals with disabilities is truly commendable, setting a standard that other companies should aspire to reach. Thank you, nationalholidays.com, for being a beacon of hope for the visually impaired community.
S Sue Plumb
66 days ago

Girl on the different finish of the cellphone was…

My overview for nationalholidays.com Girl on the different finish of the cellphone was very useful & booked my journey for me ..each time I am going in your net web page and put a visit in it retains arising with Sorry no journeys obtainable??
E ELAINE Corcoran
67 days ago

The resort was very good however no…

My assessment for nationalholidays.com The resort was very good however no leisure. TV in room didn't work reported however nothing performed. Meals was nit very good. Itinerary to market ridiculous was instructed to go to market solely 3 stalls and it was freezing chilly.
V Val
68 days ago

An Unforgettable Retreat with National Holidays

From the moment I stepped onto the coach, I knew I was in for a memorable journey with nationalholidays.com. Our Coach Driver not only navigated the roads with expertise but also went above and beyond to ensure our comfort and enjoyment throughout the trip to The Isle of Wight. The scenic views along the way mesmerized me, making the journey as delightful as the destination. Upon reaching our destination, the lovely chalet accommodation exceeded my expectations, providing a cozy and relaxing haven during our stay. Norton Grange, where we stayed, was a true gem offering top-notch amenities and an inviting atmosphere that made me feel right at home. Every detail was thoughtfully taken care of, creating a seamless and enjoyable experience for all guests. This Coach Holiday with National Holidays was nothing short of fantastic, leaving me with cherished memories that I will treasure for years to come. I highly recommend this experience to anyone looking for a rejuvenating retreat filled with warmth, comfort, and exceptional service. Thank you, National Holidays, for a truly unforgettable getaway!
S Sandra
69 days ago

Simply bought again from a visit to London to…

My overview for nationalholidays.com Simply bought again from a visit to London to see ABBA Voyage with Nationwide holidays. Decide up day went properly, simply a few decide ups and a few consolation stops earlier than we bought to our resort, The Moxy Excel, a really trendy resort. We have been collected an hour later to go to the live performance, which was sensible. After the live performance we have been as a consequence of go to the O2 enviornment for some meals, however the driver defined there was a live performance on and visitors could be chaos, so he requested if we'd argree to return to the resort for our supper. The resort was serving only a restricted menu, pizzas and so on and so they took perpetually to return. The subsequent morning we have been taken into London for 4 hours free time. We set off residence and the due stops we bought residence all secure and sound. An exquisite couple of days, would undoubtedly suggest.
M Michael Hogan
69 days ago

Smooth Sailing with NationalHolidays.com: A Senior’s Perspective

Embarking on a journey with NationalHolidays.com was a delight for me and my partner, save for a minor hiccup. While the overall experience was positive, the lack of information on the onboard toilet locations posed a challenge, especially given our age. As active octogenarians, we found it slightly inconvenient that seats closer to the door couldn't be allocated, despite their availability. The booking process itself was seamless, and the staff were courteous and helpful throughout. The coach journey was comfortable, and the scenic views along the way truly added to the charm of our trip. However, having more clarity on facilities like onboard toilets would have enhanced our experience further. Despite this small setback, we were able to make the most of our adventure and create lasting memories. We appreciate NationalHolidays.com for their services and look forward to more travels with them in the future. Thank you for providing seniors like us with the opportunity to explore and enjoy new destinations!
M marie sheader
69 days ago

Unforgettable Memories Made, Yet Traffic Woes Witnessed

Upon embarking on a journey with nationalholidays.com, I was enchanted by the overall experience which was nothing short of fabulous. The skilled drivers added a touch of excellence to the trip, ensuring a smooth ride. However, as the day unfolded and after enjoying the mesmerizing ABBA Voyage experience, a slight hiccup dampened the spirits. The excursion to the O2 for an evening meal turned into a bit of a hassle as we found ourselves stuck in traffic congestion for nearly two hours. The chaos stemmed from a concert at the O2 arena coinciding with our departure, resulting in a frustrating delay. After a long day of traveling to London, the unnecessary ordeal left us feeling a bit weary. It would have certainly been more convenient to dine at a location closer to the hotel to avoid such inconveniences. Safety considerations for both the drivers and passengers alike were warranted in such situations. Despite this setback, the cherished memories created during the trip remain unforgettable, adding a layer of satisfaction to the overall journey experience.
M Mrs Karen Sunman
69 days ago

A Rollercoaster Ride with nationalholidays.com – A Tale of Comfort and Cramped Spaces

Embarking on a journey with nationalholidays.com was a mixed bag of emotions for me. While my weekend getaway was nothing short of amazing, thanks to the impeccable service provided by drivers Phil and Steve, the journey itself was a different story altogether. As a passenger standing at 5' 9" tall, the lack of legroom on the coach was a major setback, leaving me in excruciating discomfort with bruises to prove it. However, amidst the discomfort, the professionalism and friendliness of the drivers shone bright, making the overall experience a memorable one. Nationalholidays.com, I urge you to address the seating arrangements to ensure a more comfortable journey for all passengers. Despite the bumpy ride, the service and destination offered were top-notch. Thank you for the unforgettable weekend, but let's work on smoothening out the journey ahead.
M Mr Guilliatt
69 days ago

Discovering a Home Away from Home for the Solo Explorer

Sharing my heartfelt experience with nationalholidays.com, I found solace in a unique situation as a solo traveler. When all the single spots on the coach I intended to book were filled up, a kind gesture from the staff secured me a spot on another coach. The sense of inclusivity and care extended to me as a lone adventurer was beyond compare. This unexpected turn of events not only provided me with a travel opportunity but also a glimpse into the exceptional customer service ethos of nationalholidays.com. Their willingness to go the extra mile to accommodate every traveler's needs speaks volumes about their dedication to creating memorable experiences for all guests. For fellow solo travelers seeking a welcoming and understanding travel partner, I wholeheartedly recommend nationalholidays.com. They not only found a space for me on that day, but they also found a place in my heart for their unparalleled customer service and commitment to ensuring every journey is filled with comfort and joy.
P Pat Baldwin
70 days ago

Unforgettable Memories and Outstanding Service

Embarking on a trip with nationalholidays.com was an experience that will forever hold a special place in my heart. The journey was not just about reaching a destination, but about the impeccable service and the genuine care that made all the difference. From the moment we boarded the coach, our driver's warmth and friendliness created an atmosphere of comfort and relaxation. Their attentiveness to our needs and willingness to go the extra mile truly set the tone for the entire trip. The hotel exceeded all expectations, offering not just a place to stay, but a temporary home filled with charm and elegance. The room was a sanctuary of cleanliness, and the cozy beds provided the perfect retreat after a day of exploration. One of the most memorable moments was the thoughtfulness of being dropped off with ample time to enjoy a delicious meal before our awaited show. It's these small gestures that showcase the dedication of nationalholidays.com to ensure their guests' satisfaction and enjoyment. The experience left such a lasting impression that I didn't hesitate to book another adventure with them in September. The anticipation of creating more unforgettable memories is already building excitement and eagerness for the upcoming trip. Thank you, nationalholidays.com, for not only providing a break from the ordinary but for crafting an experience filled with care, comfort, and delightful surprises.
M Mrs Gantschuk
70 days ago

Redefining Expectations: A Journey of Disappointment to Delight with National Holidays

Embarking on a recent trip with nationalholidays.com, I must admit, I was initially left disheartened by the overcrowded coach, coupled with an indifferent driver. The promise of mystery locations seemed lackluster, and the hotel accommodation fell short of expectations, painting a rather bleak picture of my vacation experience. However, amidst this disappointment, a glimmer of hope emerged as I reflect on my journey. National Holidays transformed my perception from dismay to satisfaction through their proactive customer service. They attentively listened to my concerns, addressing each issue with care and understanding. Their commitment to enhancing customer experience shone through as they went above and beyond to rectify the situation. Through their concerted efforts, what began as a regrettable trip evolved into a testament of their dedication to customer happiness. The journey home became a bittersweet goodbye, as I bid farewell to a company that had redefined my expectations, showcasing a genuine desire to turn shortcomings into opportunities for improvement. In the end, my return home was not only a physical destination but a realization of the value in second chances. National Holidays has earned my trust and loyalty through their unwavering commitment to customer satisfaction. As I reminisce about my journey, I am filled with gratitude for the lessons learned and the memorable experiences shared. I look forward to future adventures with National Holidays, confident that each trip will be a delightful blend of discovery, comfort, and unparalleled service. Thank you for transforming disappointment into delight, proving that every journey, no matter how challenging, has the potential to end on a positive note.
M Ms Morey
70 days ago

Memorable Mystery Escape with a Regrettable Encounter

Reflecting on my recent adventure with nationalholidays.com for the Mystery Weekend in Scarborough & York, I must admit that my experience was bittersweet. While the destination held promises of excitement and relaxation, the journey itself was marred by a group of rowdy individuals from Sheffield. Embarking on an 8-hour journey after a groggy 6 am pickup, I soon found myself amidst a group of 12 individuals whose behavior left much to be desired. From the moment they stepped onto the coach, their unruly demeanor took center stage as they indulged in loud drinking sessions, blaring music at full volume. The atmosphere quickly turned uncomfortable as they disrupted the peace, disregarding the comfort and respect of fellow passengers. Despite a polite request from an elderly lady to tone down their actions, they responded with aggression and continued their disruptive behavior. The return journey was no different, with their boisterous antics escalating to crude levels, including burping and passing wind contests. The lack of intervention from the coach driver only added to the dismay of the situation, leaving many of us questioning the standards upheld by the company in selecting their clientele. While the destination itself held its charm, the unpleasant encounter with this particular group overshadowed what could have been a delightful trip. Regrettably, the behavior of a few managed to tarnish the overall experience. As a result, I find myself hesitant to engage in future travels with this company, hoping for a more peaceful and respectful journey ahead.
M Mrs Glossop
70 days ago

Unveiling Remarkable Memories: A Journey with National Holidays

Embarking on a weekend getaway with National Holidays was a decision that exceeded all our expectations. The element of mystery added an exciting twist to our adventure as we awaited the unveiling of each destination. The first stop in Blackpool left us in awe - the strategically located hotel provided breathtaking views and a sense of tranquility that truly added to our overall experience. Exploring the lively streets of Blackpool, we indulged in delightful culinary experiences that surpassed our expectations. The flavorsome dishes served at the hotel not only satisfied our taste buds but also highlighted the attention to detail and quality provided by National Holidays. Moreover, the affordability of the entire trip made it even more satisfying, as we realized that we were able to create unforgettable memories without breaking the bank. National Holidays truly delivered great value for money, making every moment of our journey priceless. Thank you, National Holidays, for surprising and delighting us with exceptional hospitality, intriguing destinations, and unforgettable experiences that will forever hold a special place in our hearts.

Introduction

NationalHolidays.com is an online platform that offers a wide range of travel options and services related to national holidays and special events. Whether you're looking for a quick weekend getaway or a longer vacation to celebrate a national holiday, this website aims to provide a hassle-free booking experience and a seamless travel experience.

Pros and Cons

  • Pros:
  1. Extensive selection of destinations and travel packages
  2. Competitive pricing and value for money
  3. Responsive and user-friendly website
  4. Secure payment options
  5. Positive customer reviews and a good reputation
  • Cons:
    1. Limited loyalty programs and promotions
    2. Return and exchange policies can be restrictive
    3. Shipping costs can vary depending on the destination

    User Experience

    NationalHolidays.com offers a well-designed and intuitive interface that enhances the user experience. The website is easy to navigate, allowing users to find the desired destination or travel package with minimal effort. The search functionality is efficient and provides relevant results based on user preferences. Overall, the user experience is smooth, making it convenient for both novice and seasoned travelers to plan their trips effortlessly.

    Pricing and Value for Money

    NationalHolidays.com offers competitive pricing for its travel packages and accommodations. The website frequently lists special deals and discounted rates, ensuring that customers get good value for their money. Additionally, the website provides detailed information about the package inclusions, allowing customers to make informed decisions. While prices may vary depending on the season and destination, the overall pricing is fair and in line with industry standards.

    Customer Service

    NationalHolidays.com prides itself on providing excellent customer service. The website offers various channels for customers to seek assistance, including email, live chat, and a dedicated customer support helpline. The customer service representatives are knowledgeable, responsive, and committed to resolving any queries or issues promptly. Customers can rely on their expertise to address concerns and receive relevant information regarding their travel plans.

    Product Quality and Selection

    NationalHolidays.com collaborates with reputable travel partners and service providers to ensure the highest standards of product quality. The website offers a wide selection of travel packages, including flights, accommodations, and optional extras. Customers can choose from various options based on their preferences, budget, and requirements. The website continuously updates its offerings to include new destinations and experiences, catering to different traveler interests.

    Website Usability

    The NationalHolidays.com website is well-optimized for usability, featuring a clean layout and intuitive interface. The search filters and sorting options make it easy for users to narrow down their choices and find the most relevant results. The website loads quickly and is compatible with different devices, enhancing the overall user experience. The straightforward booking process ensures a seamless transaction, making it convenient for users from any demographic.

    Returns and Exchanges

    NationalHolidays.com has a clear returns and exchanges policy in place, although it can be restrictive in certain situations. Customers can request cancellations or modifications to their bookings within a specified timeframe, subject to certain terms and conditions. It is important to review the specific policies for each travel package or service, as they may vary depending on the provider. Overall, the website aims to assist customers in resolving any concerns related to their bookings in a fair and efficient manner.

    Promotions and Discounts

    While NationalHolidays.com may have limited loyalty programs and promotions, the website frequently offers discounts and special deals on selected travel packages. Customers can often find exclusive promotional codes or seasonal offers that provide additional savings on their bookings. It is advisable to regularly check the website for new promotions or subscribe to their newsletter to stay updated on the latest discounts and offers.

    Reputation

    NationalHolidays.com has a positive reputation in the travel industry, known for its reliable services and customer satisfaction. The website has garnered numerous positive customer reviews and testimonials, reflecting the trust and credibility they have established over the years. The company's commitment to delivering high-quality experiences has contributed to its strong reputation as a reputable online travel platform.

    Payment Options

    NationalHolidays.com offers a range of secure payment options to ensure convenient transactions. Customers can choose to pay using major credit cards, such as Visa, Mastercard, or American Express. The website also allows alternative payment methods, including PayPal or direct bank transfers, making it flexible for customers with different preferences.

    Loyalty Programs

    While NationalHolidays.com may have limited loyalty programs, they do offer certain rewards and benefits for frequent customers. This includes occasional discounts or exclusive offers reserved for loyal customers. While it may not be as comprehensive as some other loyalty programs in the industry, customers can still enjoy some perks for their continued support.

    Customer Reviews

    NationalHolidays.com has received numerous positive customer reviews, highlighting their strong customer service, extensive travel options, and the overall quality of their offerings. Customers appreciate the responsive and helpful support team, as well as the smooth booking process facilitated by the user-friendly website. The positive reviews are a testament to the company's commitment to delivering exceptional travel experiences.

    Community Involvement

    NationalHolidays.com actively participates in community initiatives and environmentally conscious practices. The company is dedicated to supporting local communities in the destinations they operate in and encourages sustainable tourism. They collaborate with local organizations and strive to promote responsible travel practices, ensuring that the communities benefit from the tourism industry in a positive and meaningful way.

    Shipping and Costs

    As an online travel platform, NationalHolidays.com does not involve physical shipping of products. However, customers may incur costs related to services such as airport transfers or additional baggage fees, depending on the travel package they choose. It is important for customers to review the package details and terms carefully to understand any potential additional costs associated with their bookings.

    In conclusion, NationalHolidays.com is a trustworthy and user-friendly platform that offers a wide range of travel options and services for national holidays and special events. With competitive pricing, excellent customer service, and a reputation for quality, it provides customers with a seamless experience in planning and booking their travel needs. While there may be some limitations in terms of loyalty programs and return policies, the overall value for money and positive customer reviews make it a reliable choice for travelers seeking memorable holiday experiences.