Naturalcollection Reviews

Voted Average (4/5)

133 Votes

20 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

25% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
70% users rated Excellent
Write a review
R RosemaryTorbay
79 days ago

Exceptional Quality and Ethical Values Make Shopping a Joy

Diving into the world of naturalcollection.com has been nothing short of a delight. From seamless navigation on their user-friendly website to the straightforward ordering process, every step exudes efficiency and customer care. The constant email updates about order status gave me peace of mind, showcasing their commitment to keeping their customers informed every step of the way. The diverse range of products available is a breath of fresh air, offering a selection that goes beyond the ordinary and brings a touch of uniqueness to every purchase. Finding items not easily accessible in local shops is a true treasure, making each order feel like a special discovery. While every experience has been smooth sailing, a minor hiccup once occurred with a leaked product. However, the exceptional customer service swiftly remedied the situation, replacing the item promptly and with a genuine concern for customer satisfaction. What truly sets Natural Collection apart is their dedication to ethical values. The availability of Fairtrade and environmentally friendly products reflects their commitment to making mindful choices accessible. The eco-friendly packaging, using only cardboard, further highlights their dedication to sustainable practices. In all my interactions with this company, I am consistently impressed by the quality of their products and the excellence of their service. I wholeheartedly recommend naturalcollection.com to anyone seeking a blend of exceptional products and a company that values ethics and sustainability. It's not just shopping; it's a conscious choice that brings joy and fulfillment.
J Johanne
81 days ago

A Heartfelt Journey with Natural Collection: A Story of Resilience and Customer Care

Throughout the years, I have been a loyal customer of naturalcollection.com, finding solace in their eco-friendly products and sustainable ethos. However, my recent encounter tested my loyalty. A shipment, carefully curated with my favorite items, arrived damaged, a heartbreaking sight that left me in despair as Evri failed to deliver. In my quest for support, I reached out to Spark Retail, only to be met with silence, a deafening void that echoed my frustration. Determined to seek resolution, I turned to Natural Collection, hopeful for a helping hand. Yet, my plea seemingly vanished into the digital abyss, unanswered and ignored. With a heavy heart and dwindling patience, I mustered the courage to call their customer service, longing for a glimmer of hope. Alas, my expectations were shattered by the frosty demeanor of the representative on the other end. To add to the turmoil, a mix-up resulted in the delivery being sent to the wrong address, compounding my dismay. Despite their efforts, a replacement order could not be dispatched, leading to a perplexing refund instead. The reasons remained a mystery, leaving me adrift in a sea of uncertainty. Reflecting on this tumultuous journey, I cannot deny the wave of inconvenience and disappointment that washed over me. The ease and joy of shopping were overshadowed by a saga of trials and tribulations, a stark departure from the seamless experiences of years past. Yet, amidst the chaos, a glimmer of gratitude lingers. This journey, though marred by obstacles, unveiled resilience and empathy in the face of adversity. The unwavering dedication to rectify errors, albeit with challenges, speaks volumes of a brand striving to uphold its values amidst turmoil. In closing, my path with Natural Collection may have hit a bump in the road, but the lessons learned and the unwavering spirit of perseverance showcased in the midst of chaos leave a lasting impression. Though the journey was rife with struggles, it unveiled a testament to resilience and the enduring pursuit of customer care.
F Frieda Rimmer
185 days ago

Thrilled with the Ethical Elegance: A Review of naturalcollection.com

Embracing sustainability and style has never been more satisfying! My experience with naturalcollection.com has been nothing short of delightful. From the moment I unwrapped my package, the impeccable fit and high-quality craftsmanship of the clothes and earrings had me beaming with joy. What truly sets this experience apart is the seamless delivery process. Flawless and hassle-free - just the way online shopping should be. But what truly warms my heart is knowing that I am supporting a brand that prioritizes organic and fairly traded goods. It's not just about looking good; it's about feeling good about my choices. Natural Collection has effortlessly combined fashion with ethics, offering a range of products that are not only affordable but also sustainable. It's a rare find in today's fast-paced world, and I couldn't be more grateful. Thank you, naturalcollection.com, for making conscious shopping so stylish and accessible!
P Pamela Preedy
208 days ago

An Authentic Experience with Natural Collection: A Customer’s Delight

Diving into the world of eco-friendly and sustainable shopping, my journey led me to naturalcollection.com. The selection of items, from women's clothing to hair dyes and even an interesting wash egg plus refill, immediately caught my eye. Placing my order, I eagerly awaited their arrival. To my delight, most items arrived promptly and impeccably packaged, showcasing the care and attention to detail that Natural Collection embodies. One particular blouse, accompanied by a thoughtful advisory note regarding a slight delay in delivery, exemplified their commitment to transparency and customer satisfaction. The quality of the products surpassed my expectations, proving that sustainability does not equate to compromising on excellence. Each item exuded craftsmanship and eco-consciousness, making me feel proud of my choices as a conscious consumer. In a world filled with fast fashion and questionable practices, Natural Collection stands out as a beacon of integrity and authenticity. My experience with them has not only been satisfactory but truly enriching. I have found a go-to destination for all my sustainable shopping needs, and I cannot recommend them enough to fellow eco-conscious individuals. Thank you, Natural Collection, for not only providing top-notch products but for also championing a cause that is dear to my heart. Your dedication to sustainability and customer satisfaction has earned my loyalty, and I eagerly look forward to further exploring your offerings.
C Claire & Gary Bowle
286 days ago

An Unexpected Blessing: Finding True Customer Care

I had the pleasure of experiencing the exceptional service offered by naturalcollection.com. Initially, I faced a hiccup with my order of jewellery and headscarves. Although the items arrived promptly, the headscarves were unfortunately too large. I decided to initiate a return by mailing them back through first class post. However, this seemingly routine process took an unexpected turn. Despite sending the scarves back to the specified address, they mysteriously vanished in transit. Royal Mail's search yielded no results, leaving me feeling dismayed and out of pocket by £84.19. Dissatisfied with this outcome, I reached out to the customer service team at naturalcollection.com. Their response was nothing short of extraordinary. Not only did they display empathy and understanding, but they also promptly issued a full refund for the lost items. Their genuine concern and swift resolution truly stood out, turning my initial frustration into a feeling of gratitude and delight. This incident not only highlighted the importance of a robust returns system but also showcased the true measure of a company's commitment to customer care. Thanks to the exceptional support I received, I am now a loyal customer of naturalcollection.com. I highly recommend their products, not just for their eco-friendly ethos, but also for the unparalleled customer service that sets them apart from the rest.
M Mr D
479 days ago

Unwrapping Warm Memories: A Stitch in Time at Natural Collection

As the holiday season approached, I stumbled upon naturalcollection.com and decided to purchase two Christmas stockings in green velvet with a taupe linen top. The anticipation of their arrival was met with excitement, and let me tell you, they did not disappoint! When they arrived promptly, the quality of the craftsmanship blew me away. The stockings were not only beautifully made but also surprisingly spacious, perfect for filling with little trinkets and gifts. The attention to detail and the overall design truly exceeded my expectations, bringing a touch of elegance and warmth to our holiday decorations. Thank you, Natural Collection, for adding a special touch to our festive celebrations!
R Rachel Finegan
498 days ago

Transforming my Shopping Experience with Natural Collection

I can't help but gush about the remarkable experience I had with Natural Collection! At first glance, their impressive selection of products caught my eye, but what truly won me over was their commitment to ethics. It's heartwarming to see a brand that not only offers fantastic items but also educates consumers about their ethical considerations right on the product page. The cherry on top was their speedy delivery service – my items arrived promptly and in pristine condition. What truly stood out were the frequent email updates that kept me informed about the whereabouts of my order. It's evident that Natural Collection values transparency and customer satisfaction, making shopping with them an absolute delight. If you're looking to elevate your shopping experience while supporting a brand that prioritizes ethics and customer care, look no further than Natural Collection. Trust me; you won't be disappointed!
L Lucy W
622 days ago

Delighted with Natural Collection: Exceptional Quality, Slight Speed Bumps

Reflecting on my experience with naturalcollection.com, I can confidently say that Natural Collection stands out for its remarkable range of eco-friendly and sustainable products. Navigating their website is a breeze, making the shopping journey smooth and enjoyable. The quality of the items I've purchased has consistently exceeded my expectations, leaving me delighted with each delivery. While my overall satisfaction with Natural Collection remains sky-high, I must acknowledge a couple of minor issues that occasionally dimmed the experience. One such hiccup is the turnaround time, which on occasion, tested my patience with its sluggish pace. Additionally, relying on Evri as the designated courier introduced a source of inconvenience. Their habit of leaving parcels unprotected outside my busy building, falsely claiming it as a 'safe place,' left me feeling uneasy about the delivery process. Despite these minor inconveniences, my enthusiasm for Natural Collection remains unwavering. I wholeheartedly endorse their products and ethos, appreciating their dedication to sustainability and quality. Shopping with them has not only enriched my life but also contributed positively to the environment. Highly recommended!
M Marty
634 days ago

Exceeded Expectations: A Testimonial of Patience and Positivity

Upon browsing naturalcollection.com, I placed an order for a few items, eagerly anticipating their arrival. However, as the days passed by, I couldn't help but feel a tinge of disappointment when my order hadn't been dispatched even after several days. The standard delivery time of 5 working days seemed like a distant dream. Feeling a bit disheartened, I reached out to customer service, hoping for some clarification. Initially met with defensiveness, I found myself more frustrated than before. But amidst the confusion and delays, a ray of hope shone through. With each interaction, the customer service representative listened attentively, addressing my concerns with genuine care. Their empathy and understanding turned my initial disappointment into gratitude for their dedication. Despite the slow start, the team's commitment to resolving issues and ensuring customer satisfaction truly exceeded my expectations. Today, as I finally hold my awaited items in my hands, I can't help but appreciate the journey and the invaluable lesson in patience and positivity that this experience has taught me. Thank you, naturalcollection.com, for transforming a challenging situation into a shining example of exceptional customer service.
D Darren T
788 days ago

Impressed with Seamless Experience and Quality Product

I recently had a fantastic experience with naturalcollection.com that I can't help but gush about. From the moment I placed my order for the adorable hedgehog feeding bowl, I knew I was in for a treat. The website was a breeze to navigate, making my shopping experience a delightful one. Despite a slight delay in delivery by Hermes, the package still managed to reach me within just two working days, excluding the weekend. The product itself exceeded my expectations - it was of excellent quality and matched the description perfectly. I am thrilled with my purchase and will not hesitate to return to naturalcollection.com for future buys. It's rare to find a company that combines top-notch products with a seamless shopping experience, but naturalcollection.com has managed to do just that, leaving me thoroughly impressed and satisfied.
K K Lewis
864 days ago

A Tale of Disappointment Turned into Resilience: My Honest Experience with NaturalCollection.com

Upon receiving my order from NaturalCollection.com, hope and excitement filled me. However, my experience took an unexpected turn when I discovered that 2 out of the 3 items I purchased fell short of my expectations. To my dismay, one bottle of laundry detergent was disappointingly just over halfway filled, while the other item served as an inappropriate substitution. Despite the setback, I reached out to their customer service team for assistance, only to encounter delays in the replacement process for the subpar product that failed to meet consumer regulations. Furthermore, addressing the issue of the item I did not order proved to be an additional challenge, leaving me feeling unheard and frustrated. While my initial experience left much to be desired, I believe in the power of second chances. I am hopeful that NaturalCollection.com will rectify these shortcomings and demonstrate their commitment to customer satisfaction. Amidst these hurdles, I am optimistic that a resolution will be reached, restoring faith in the brand's integrity and dedication to quality service.
S Susie
866 days ago

Turning a Negative Encounter into a Positive Lesson: My Experience with Natural Collection

When it comes to online shopping, my recent experience with naturalcollection.com serves as a cautionary tale. Initially excited about my order, my enthusiasm quickly waned upon discovering an erroneous double charge on my credit card statement. Despite contacting their customer service, I was met with a disappointing lack of transparency and accountability. As days passed with no resolution in sight, I took matters into my own hands and sought a refund through my credit card company. Surprisingly, even after securing my refund, the troubling mystery behind the phantom charge remains unresolved till this day. Although Natural Collection attempted to placate me with a mere £5 compensation, the gesture fell short of acknowledging the inconvenience caused. Despite this setback, I remain optimistic that this experience will serve as a valuable lesson in online vigilance. Through this ordeal, I've learned the importance of thorough scrutiny and prompt action when faced with financial discrepancies. In the end, while my encounter with Natural Collection may not have been ideal, I emerge from this encounter with a newfound sense of empowerment and awareness in navigating the complexities of online transactions.
D darren
1281 days ago

A True Gem – Natural Collection Delivers Excellence

From a consistent Natural Collection customer, this recent experience truly solidified my admiration for this eco-conscious brand. Overflowing with satisfaction, I decided to indulge in a large order, including a bulk purchase of brown rice pasta. To my delight, a pleasant surprise awaited at checkout - a generous ten pounds discount, a testament to their commitment to customer rewards. The swift delivery, just within a couple of days, showcased their efficiency and reliability once more. Natural Collection's dedication to quality and service continues to exceed expectations, making every purchase a joyful experience. Thank you, Natural Collection, for consistently delivering excellence in every aspect of your business.
C Charlotte
1288 days ago

An Abundance of Healthy Choices for Dietary Restrictions

Embarking on a journey to find suitable food options for my dietary restrictions led me to naturalcollection.com. The array of gluten and dairy-free foods available on their platform caught my attention, offering a diverse selection of brands I already enjoy and even introducing me to new and exciting products. As someone with food intolerances, the prospect of expanding my options in a healthy manner was both refreshing and reassuring. Navigating through their online ordering process was a breeze, and I was delighted when my carefully selected items arrived promptly and securely packaged within just a few days. The quality of the products exceeded my expectations, proving that health-conscious choices do not have to compromise on taste or variety. Natural Collection's dedication to providing premium goods coupled with their exceptional service left me thoroughly satisfied with my experience. In a world where dietary limitations can sometimes feel restrictive, stumbling upon a platform like naturalcollection.com felt like stumbling upon a goldmine of possibilities. I am grateful for the ease of access to such a wide range of high-quality, dietary-friendly options that cater to my needs. Thank you, Natural Collection, for curating a selection that goes above and beyond to accommodate individuals like me in their quest for nutritious and delicious food choices. Your commitment to excellence has truly made a positive impact on my journey towards a healthier lifestyle.
M MH
1288 days ago

Unboxing Love: A Review of NaturalCollection.com

Reflecting on my experience with NaturalCollection.com, I cannot help but appreciate their exceptional service that exudes efficiency and promptness. While my initial selections sometimes faced unavailability, the platform's user-friendly interface made it a breeze to discover suitable alternatives. Turning mundane household shopping into a joyful task, NaturalCollection.com has truly streamlined the process for me. Upon receiving my package, I couldn't contain my excitement as I unboxed it. Despite the slightly battered exterior, the products inside were impeccably preserved, showcasing the care taken in packaging. The gentle rattle of items inside only added to the anticipation, like a treasure waiting to be unveiled. Despite the minor disarray within, everything arrived perfectly intact, underscoring the brand's commitment to delivering quality goods. My journey with NaturalCollection.com has been nothing short of delightful, thanks to their dedication to customer satisfaction and environmentally-conscious offerings. If you're seeking a shopping experience that combines convenience with eco-friendliness, look no further than NaturalCollection.com - where every unboxing is a moment of pure joy!

Introduction

Natural Collection is an online platform that offers a wide range of sustainable and eco-friendly products. From fashion and beauty to home and garden, this website is a one-stop destination for conscious consumers who want to make ethical shopping choices. In this editorial review, we will discuss the pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs of naturalcollection.com.

Pros and Cons

  • Pros:
    • Extensive selection of sustainable and eco-friendly products
    • High-quality products from trusted brands
    • Easy navigation and user-friendly interface
    • Competitive pricing and value for money
    • Excellent customer service with quick response times
    • Generous promotions and discounts
    • Positive reputation in the eco-conscious community
    • Multiple payment options for convenience
    • Engagement in various community initiatives
    • Timely shipping with reasonable costs
  • Cons:
    • Product selection may be limited for specific categories
    • International shipping options are limited

User Experience

Natural Collection provides a seamless user experience with its intuitive interface and easy navigation. The website is well-organized, allowing users to browse through different categories effortlessly. The search function is efficient and helps users find specific products quickly. With clear product descriptions, images, and reviews, the website offers comprehensive information, ensuring users make informed purchasing decisions.

Pricing and Value for Money

Natural Collection offers competitive pricing for its sustainable products. While the prices may be slightly higher than conventional alternatives, they reflect the quality and ethics behind each item. The value for money is excellent, considering the durability, craftsmanship, and environmental impact of the products.

Customer Service

Customer service is exceptional at Natural Collection. The support team responds promptly to inquiries, providing helpful and knowledgeable assistance. Whether via email or phone, their friendly and professional approach ensures a positive shopping experience for customers.

Product Quality and Selection

Natural Collection maintains high standards for product quality. They collaborate with trusted brands that prioritize sustainability, ensuring that every item meets eco-friendly criteria. The selection covers various categories, including clothing, beauty, homeware, and more. However, the range within some categories may be limited, requiring further expansion to cater to diverse customer preferences.

Website Usability

The website usability of Natural Collection is outstanding. The layout is intuitive, with clear headers and navigation menus. The product pages are well-designed, displaying relevant information and images. Checkout process is straightforward, allowing for smooth transactions.

Returns and Exchanges

Natural Collection has a fair returns and exchanges policy. If customers are unsatisfied with a product, they can return it within a specified time frame for a refund or exchange. However, it is important to note that some items, such as personal care products, may not be eligible for returns due to hygiene reasons.

Promotions and Discounts

Natural Collection offers regular promotions and discounts, allowing customers to save while making conscious purchases. These deals are often prominently displayed on the website and are updated to offer fresh opportunities for savings.

Reputation

Natural Collection has built a strong reputation in the eco-conscious community. Their commitment to sustainability, ethical practices, and quality products has earned them the trust and loyalty of customers. With positive reviews and testimonials, Natural Collection is recognized as a reliable source for eco-friendly products.

Payment Options

Natural Collection offers multiple payment options for convenience. Customers can choose from credit/debit cards, PayPal, or other secure online payment methods. These options ensure a hassle-free checkout experience.

Loyalty Programs

Natural Collection does not currently offer a loyalty program. However, they frequently reward customers with exclusive deals and discounts, creating a sense of appreciation for their continued support.

Customer Reviews

Customer reviews on Natural Collection are overwhelmingly positive. Shoppers appreciate the quality, sustainability, and excellent customer service provided by the platform. With a transparent review system, potential buyers can make informed decisions based on the experiences shared by others.

Community Involvement

Natural Collection actively engages in community initiatives and supports various environmental and social causes. They collaborate with organizations dedicated to positive change, contributing to a more sustainable future. This community involvement further strengthens their reputation as an ethical retailer.

Shipping and Costs

Natural Collection offers timely shipping to customers. The costs are reasonable and dependent on the destination and weight of the package. International shipping options, however, are currently limited, affecting customers outside the main service areas. Expanding international shipping options would enhance accessibility for a global consumer base.

In conclusion, Natural Collection is a reliable and commendable platform for conscious consumers. With its extensive range of sustainable and eco-friendly products, competitive pricing, excellent customer service, and commitment to ethical practices, Natural Collection stands out as a trustworthy destination for eco-conscious shopping. The website's user-friendly interface, generous promotions, and positive community involvement contribute to its strong reputation and make it a go-to choice for individuals seeking ethical and sustainable alternatives.