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Introduction is an online store that offers a wide range of natural and organic products across categories like food and beverages, beauty and personal care, health and wellness, home and living, and even pet care. The website claims to provide products that are free from harmful chemicals and additives, and are sourced from trusted vendors.

Pros and Cons

  • Wide range of natural and organic products
  • Free shipping on orders above Rs. 499
  • Easy returns and exchanges
  • Secure payment options
  • Regular promotions and discounts
  • Limited product selection in certain categories
  • Shipping charges apply for orders below Rs. 499
  • Slightly higher prices compared to non-organic counterparts

User Experience

Navigating through the website is easy, with clear categorization and filtering options. The product pages have detailed descriptions, nutritional information, and customer reviews, making it easy for buyers to make informed decisions. The checkout process is also smooth and secure.

Pricing and Value for Money

The prices of natural and organic products are generally higher than their non-organic counterparts. However, the quality of ingredients and the absence of harmful chemicals make the higher prices worth it for health-conscious shoppers.


Other online stores that offer natural and organic products include Amazon Pantry, BigBasket, and Swiggy Instamart.

Customer Service

The customer service team is responsive to queries and complaints. The website also has a detailed FAQ section that covers most common queries.

Product Quality and Selection

The website offers a wide range of natural and organic products across categories. However, the product selection in certain categories like pet care and home and living is limited.

Website Usability

The website is user-friendly, with easy navigation and filtering options. The search function works well, and the product pages are detailed and informative.

Returns and Exchanges

The website has a hassle-free returns and exchange policy. Customers can return or exchange products within 7 days of delivery.

Promotions and Discounts

The website regularly offers promotions and discounts on select products across categories. Customers can also avail of discounts by using coupon codes during checkout.

Reputation has a good reputation among its customers and is known for providing high-quality natural and organic products.

Payment Options

The website offers secure payment options such as credit/debit cards, net banking, and wallets.

Loyalty Programs

The website does not have a loyalty program in place currently.

Customer Reviews

The website has a review section on every product page where customers can leave feedback. The reviews are mostly positive and indicate the good quality of products.

Community Involvement

The website has a blog section that covers topics related to health and wellness, lifestyle, and sustainability. The website also supports local vendors and farmers by sourcing products directly from them.

Shipping and Costs

The website offers free shipping on orders above Rs. 499. Shipping charges apply for orders below Rs. 499. The website delivers across India, and the delivery time may vary depending on the location.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...