Naturehills User Reviews

Introduction

Naturehills.com is a leading online nursery that has been in the industry since 2001. The website offers a wide variety of plants, trees, shrubs, and gardening accessories for all types of customers, including homeowners, landscapers, and gardeners. Nature Hills claims to provide high-quality plants that are shipped directly from the grower to ensure freshness and optimum health.

Pros and Cons

Pros: vast selection of plants, competitive pricing, detailed product descriptions, excellent customer service, easy-to-use website, free shipping on qualifying orders. Cons: limited international shipping, some plants may not be available for certain regions or states.

User Experience

Nature Hills' website is user-friendly, with clear and concise product descriptions and helpful gardening tips. Its search function is intuitive and allows customers to narrow down their search by plant type, zone, soil type, and more. Customers may also benefit from the informative blog posts and gardening guides that the website offers.

Pricing and Value for Money

Nature Hills offers competitive pricing on their products, and customers can save even more with their various promotions, such as free shipping on qualifying orders. The website provides value for money by offering affordable prices for a wide variety of plants, shrubs and trees.

Alternatives

Other online nurseries that offer similar services to Nature Hills include White Flower Farm, Spring Hill Nursery, and Wayside Gardens. However, Nature Hills has a wider variety of plants and a more user-friendly website compared to its competitors.

Customer Service

Nature Hills has an excellent customer service team that is available to answer any questions or concerns that customers may have via phone, email or live chat. Customers can also benefit from their free plant care advice and comprehensive planting guides.

Product Quality and Selection

Nature Hills is known for providing healthy and high-quality plants directly from the grower, resulting in optimal growth and survival rate. The website offers a wide selection of plants, including fruit trees, flowering plants, herbs, and vegetables.

Website Usability

The website is well-designed, with an easy-to-navigate interface and clear product descriptions. The website also has a mobile version that is equally user-friendly.

Returns and Exchanges

Nature Hills accepts returns and exchanges within 30 days of delivery. However, the customer is responsible for the return shipping cost, and there may be a 20% restocking fee for returning live plants.

Promotions and Discounts

Nature Hills offers various promotions and discounts from time to time, including free shipping on qualifying orders, seasonal sales, and referral discounts.

Reputation

Nature Hills has a good reputation for providing high-quality plants and excellent customer service. According to customer reviews, many customers have had positive experiences with their purchases from Nature Hills.

Payment Options

Nature Hills accepts major credit cards such as Visa, Mastercard, American Express, and Discover, as well as PayPal.

Loyalty Programs

Nature Hills does not currently offer a loyalty program for customers.

Customer Reviews

Customer reviews of Nature Hills are generally positive, with many customers praising the website for its vast selection of plants, high-quality products, and excellent customer service.

Community Involvement

Nature Hills does not have any community involvement initiatives currently.

Shipping and Costs

Nature Hills offers free shipping on qualifying orders over $149.99. Shipping costs vary depending on the size of the order and the shipping location. International shipping is limited and is not available for all products. In conclusion, Nature Hills is a reputable online nursery that offers a wide variety of healthy and high-quality plants at competitive prices. The website is user-friendly, and the customer service team is excellent. While there are some limitations, such as limited international shipping, overall, Nature Hills is an excellent choice for customers looking for a reliable online nursery.