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13% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
83% users rated Excellent
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Review article published on: 04 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.7 3.7 4.8 2.2 3.8 4.8
Oct 2022 4.3 2.5 4.3 1.4 4.2 4.2
Nov 2022 4.7 3 2.4 1.1 2.8 3.9
Dec 2022 5 5 5 5 5 5
Mar 2023 4.9 5 1.7 1.3 3.4 3.1
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Detailed Naturehills Review by

Introduction

Naturehills.com is a leading online nursery that has been in the industry since 2001. The website offers a wide variety of plants, trees, shrubs, and gardening accessories for all types of customers, including homeowners, landscapers, and gardeners. Nature Hills claims to provide high-quality plants that are shipped directly from the grower to ensure freshness and optimum health.

Pros and Cons

Pros: vast selection of plants, competitive pricing, detailed product descriptions, excellent customer service, easy-to-use website, free shipping on qualifying orders. Cons: limited international shipping, some plants may not be available for certain regions or states.

User Experience

Nature Hills' website is user-friendly, with clear and concise product descriptions and helpful gardening tips. Its search function is intuitive and allows customers to narrow down their search by plant type, zone, soil type, and more. Customers may also benefit from the informative blog posts and gardening guides that the website offers.

Pricing and Value for Money

Nature Hills offers competitive pricing on their products, and customers can save even more with their various promotions, such as free shipping on qualifying orders. The website provides value for money by offering affordable prices for a wide variety of plants, shrubs and trees.

Alternatives

Other online nurseries that offer similar services to Nature Hills include White Flower Farm, Spring Hill Nursery, and Wayside Gardens. However, Nature Hills has a wider variety of plants and a more user-friendly website compared to its competitors.

Customer Service

Nature Hills has an excellent customer service team that is available to answer any questions or concerns that customers may have via phone, email or live chat. Customers can also benefit from their free plant care advice and comprehensive planting guides.

Product Quality and Selection

Nature Hills is known for providing healthy and high-quality plants directly from the grower, resulting in optimal growth and survival rate. The website offers a wide selection of plants, including fruit trees, flowering plants, herbs, and vegetables.

Website Usability

The website is well-designed, with an easy-to-navigate interface and clear product descriptions. The website also has a mobile version that is equally user-friendly.

Returns and Exchanges

Nature Hills accepts returns and exchanges within 30 days of delivery. However, the customer is responsible for the return shipping cost, and there may be a 20% restocking fee for returning live plants.

Promotions and Discounts

Nature Hills offers various promotions and discounts from time to time, including free shipping on qualifying orders, seasonal sales, and referral discounts.

Reputation

Nature Hills has a good reputation for providing high-quality plants and excellent customer service. According to customer reviews, many customers have had positive experiences with their purchases from Nature Hills.

Payment Options

Nature Hills accepts major credit cards such as Visa, Mastercard, American Express, and Discover, as well as PayPal.

Loyalty Programs

Nature Hills does not currently offer a loyalty program for customers.

Customer Reviews

Customer reviews of Nature Hills are generally positive, with many customers praising the website for its vast selection of plants, high-quality products, and excellent customer service.

Community Involvement

Nature Hills does not have any community involvement initiatives currently.

Shipping and Costs

Nature Hills offers free shipping on qualifying orders over $149.99. Shipping costs vary depending on the size of the order and the shipping location. International shipping is limited and is not available for all products. In conclusion, Nature Hills is a reputable online nursery that offers a wide variety of healthy and high-quality plants at competitive prices. The website is user-friendly, and the customer service team is excellent. While there are some limitations, such as limited international shipping, overall, Nature Hills is an excellent choice for customers looking for a reliable online nursery.

Naturehills Recent User Reviews

User Rating

5 stars

50

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Reviewer Name: Jill C. Keogh

Review Submission Date: 2022-12-23

Review Title: The plants arrived well packaged and…
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Review Description: The plants arrived well packaged and healthy. And within a short time after planting, they were robust and attracted so many birds, bees, butterflies! We love this! And will order more from them.

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Reviewer Name: Cathy Gottsponer

Review Submission Date: 2022-12-20

Review Title: Excellent Service
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Review Description: Fast delivery, beautiful trees, so far so good. Thanks!!

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Reviewer Name: RSM

Review Submission Date: 2022-12-20

Review Title: Nature Hills Nursery online
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Review Description: I have purchased many plants online from Nature Hills Nursery over the past several years as I am an active landscaper for my residential property. I have chosen this company as their plants are high quality and very well established in containers, which saves an incredible amount of time for growers. Their plants arrive healthy, robust, and ready to place in the ground. Outstanding customer service is icing on the cake. Plants arrive very soon after ordering.

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Reviewer Name: DCS

Review Submission Date: 2022-12-17

Review Title: I ordered 2 Jane Magnolia baby trees in…
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Review Description: I ordered 2 Jane Magnolia baby trees in May 2022. They came well packaged and we got them in before the summer. They're still small so we will see if they survive through the winter into the spring. It will be a while until they become actual trees.

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Reviewer Name: Mommy Dog

Review Submission Date: 2022-12-16

Review Title: I found some rather hard to find plants…
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Review Description: I found some rather hard to find plants at reasonable prices. Shipping was pretty quick. One of them shipped clear across the country and seems to be doing well. I would recommend this site. Thanks!

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Reviewer Name: Scott Lautenschlager

Review Submission Date: 2022-12-15

Review Title: Unhealthy plant
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Review Description: I ordered 2 plants of same variety. One arrived with brown tipped leaves and by end of season was struggling. Planted other adjacent and did fine, so can't be soil, sun or water.

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Reviewer Name: Geoff P

Review Submission Date: 2022-12-14

Review Title: My Dwarf Lilac came quickly
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Review Description: My Dwarf Lilac came quickly. It was packaged well and in good shape upon arrival. And seems to be doing well

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Reviewer Name: William McMillan

Review Submission Date: 2022-12-06

Review Title: Lookin' Healthy
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Review Description: Bought a Ann Magnolia. Great price. Was delivered like the next day or so. Came delivered upside down. Need to mark their boxes. But no worries. The box construction saved plant from any problem. Lookin Healthy. Customer service was good. Responded to question about QR Codes on receipt with in two days. Now just hope it likes my southeastern Pennsylvania home.

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Reviewer Name: Randy C.

Review Submission Date: 2022-11-21

Review Title: They deliver in all aspects
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Review Description: They deliver in all aspects. Plants are excellent; they come well packaged and promptly; and best part is the excellent communication. They truly want the customer fully satisfied with their purchase.

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Reviewer Name: Bobbie Leigh

Review Submission Date: 2022-11-16

Review Title: Plum tree in good shape after shipping
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Review Description: Plum tree arrived sooner than promised and was in good shape after shipping. Tree was well packed & in good shape; has been planted and so far --- it's doing well.I'd definitely buy another product from this same company.