Naturepedic Reviews

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9 Reviews

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D Damian Petrini
54 days ago

Transform Your Child’s Sleep with Naturepedic’s Eco-Friendly Mattress!

As a parent, finding the perfect mattress for your child is crucial. That's why I was thrilled to discover Naturepedic's 2-in-1 Organic Kids Mattress. Not only does it provide a safe and chemical-free sleeping environment with its organic materials, but the dual-sided design caters to both toddlers and older kids, making it a smart long-term investment. Since switching to Naturepedic's mattress, I've noticed a significant improvement in my child's sleep quality. The peace of mind that comes with knowing my little one is resting on a non-toxic surface is priceless. Plus, the exceptional customer service provided by Naturepedic has truly exceeded my expectations, making the entire shopping experience a breeze. If you're looking to enhance your child's sleep environment while supporting eco-friendly practices, I wholeheartedly recommend Naturepedic's Organic Kids Mattress. It's a game-changer that both you and your child will appreciate for years to come.
C Christie Yang
116 days ago

Organic Comfort and Customizable Support: A Love Letter to Naturepedic Bed

I cannot contain my excitement about the Naturepedic bed I purchased last year. Let me start by emphasizing the sheer comfort and quality of this GOTS organic bed. It's not just a place to sleep; it's an oasis of relaxation and rejuvenation. But wait, there's more - the customizable latex pillows! I adore how I can adjust the firmness to suit my exact preferences, thanks to the removable latex filling. What adds to the allure of Naturepedic is their commitment to handcrafted excellence. Knowing that a small family business employing Amish artisans meticulously hand stitches each piece fills my heart with warmth. It's not just a bed; it's a symbol of tradition, care, and authenticity. In the face of any skepticism, I stand firm in my support for Naturepedic. They have won me over with their exceptional products and their dedication to traditional craftsmanship. This isn't just a good company; it's a great one. Thank you, Naturepedic, for redefining the meaning of a good night's sleep.
C Christie Yang
116 days ago

A Dreamy Oasis: My Organic Journey with Naturepedic

Venturing into the realm of organic mattresses led me to naturepedic.com, and let me tell you – it was a game-changer. The moment I sunk into my new bed, I was transported to a world of comfort and luxury. It isn't just a bed; it's a haven where sleep becomes a cherished ritual. What sets Naturepedic apart is not just the unparalleled comfort, but their commitment to sustainability. Knowing that my bed is GOTS organic brings a sense of peace and connection to the environment. It's more than a purchase; it's a conscious choice to support a healthier planet. And let's talk about their latex pillows! The customizable feature is a stroke of genius – tailoring my pillow to be squishier or firmer based on my mood is pure bliss. It's like they anticipated my every need and desire, making every night's sleep a personalized experience. Beyond the products, it's the ethos of Naturepedic that truly resonates with me. A small family business that values tradition and craftsmanship, employing Amish artisans for that meticulous hand-stitched finish – it's a testament to their dedication to quality. To those who doubt, I say this: overlook the naysayers and dive into the world of Naturepedic. This company isn't just great; it's exceptional. It's where passion meets purpose, and where a bed becomes a dreamy oasis of relaxation and rejuvenation. Thank you, Naturepedic, for transforming my nights and setting a new standard of excellence in the world of sleep.
R Robin
435 days ago

Transforming My Sleep with Naturepedic and Customized Comfort

When my husband and I decided to purchase the Naturepedic EOS pillow top Dunlop latex mattress in a king size with plush 8" coils for both sides, we were excited about the prospect of finally having a bed that catered to our individual comfort needs. We had previously owned a Talalay OMI latex bed that lasted an impressive 13 years, so we were particularly drawn to the customizable features of the Naturepedic mattress. As I weigh 128lbs and suffer from back issues, I selected a soft layer for the bottom and a medium layer on top. Conversely, my husband, who weighs 218lbs, opted for firm layers on both sides. However, upon receiving the mattress, I found it to be too firm for my liking. It left me waking with soreness in my back and shoulders, and no amount of layer swapping seemed to alleviate the discomfort. Despite my husband finding a suitable arrangement by replacing his bottom layer with a soft one, I was still in search of the perfect solution to make the mattress work for me. Understanding the benefits of Talalay latex and its buoyant properties, I began my quest to enhance our mattress. This led me to a company called Flobeds, based in California, where I discovered their 3" Talalay latex layer known as vZone. This innovative layer, comprised of six different pieces of latex in varying firmness to accommodate different pressure points, piqued my interest. After consulting with their team, I decided to replace the top 3" Dunlop layer from Naturepedic with the vZone layer. The immediate difference was astounding, but I still longed for a slightly softer feel, prompting me to search for an additional topper. My search led me to Turmerry, a company that offers a 1.4" Dunlop egg crate topper in medium firmness, which I placed directly under our fitted sheet with the egg crate facing upwards. The first night with this setup, I experienced a profound improvement in my sleep quality. Not only did I wake up free from shoulder and back pain, but my husband also acknowledged the positive change. The combination of the vZone layer from Flobeds and the Dunlop egg crate topper from Turmerry has truly transformed our sleep experience, providing both of us with the perfect balance of support and plushness. In conclusion, the Naturepedic EOS mattress, in combination with the customized layers from Flobeds and Turmerry, has allowed me to overcome the initial challenges and achieve a sleep surface that caters to our specific needs. The exceptional quality of the products, coupled with the ability to tailor our mattress to perfection, has made a remarkable difference in our sleep and overall well-being. I now wake up feeling refreshed and free from discomfort, grateful for having found the perfect recipe for a restful night's sleep.
R Robin
435 days ago

Restful Nights Achieved: How Naturepedic EOS Transformed Our Sleep Experience!

After purchasing the Naturepedic EOS pillow top Dunlop latex mattress in king size, our sleep journey took an unexpected turn. At first, the firmness of the mattress left me with aching back and shoulders, despite the high quality construction. Determined to find a solution without starting over on a new mattress hunt, I delved into research and discovered the magic of customization. Enter Flobeds, a California-based gem offering a 3" Talalay latex layer called vZone with varied firmness zones perfectly tailored to different pressure points. Swapping out the top Dunlop layer with this innovative find, I experienced an immediate difference. The support was there, but I craved a touch of plushness. Cue Turmerry, a saving grace with their 1.4" Dunlop egg crate topper in medium firmness. Placing it strategically under our fitted sheet, the added layer brought unparalleled comfort. That night, as I drifted off effortlessly, I knew we had struck gold. Waking up refreshed, free of any lingering pains, our customized Naturepedic EOS bed had become our sleep haven. Thanks to these innovative additions, our once restless nights transformed into moments of true relaxation and rejuvenation. Naturepedic EOS, paired with Flobeds and Turmerry, has truly revolutionized our sleep experience.
M MCDC
950 days ago

Transformative Experience with Naturepedic EOS Organic Mattress

Sharing my heartfelt experience with naturepedic.com and their remarkable EOS organic mattress. After realizing that my Pure Talalay Bliss mattress had lost its firmness, I decided to invest in a Naturepedic latex mattress, a decision I'd soon come to cherish. My journey began with careful deliberation at the store, where I spent a considerable amount of time testing different configurations of the EOS latex mattress to ensure it met my comfort and support needs. Despite my best efforts, upon receiving the mattress, I noticed it felt much firmer than the store models, causing me discomfort in my hips and shoulders. Even after attempting a layer swap and reconfiguration, the firmness persisted, leading me to purchase a $400 2" Talalay topper in a desperate bid for relief, to no avail. Regrettably, during this time, a major supply chain issue emerged, complicating matters further. Despite my predicament, Naturepedic's return policy appeared somewhat inflexible, leaving me frustrated and disheartened, especially given the challenges posed by the ongoing pandemic. The thought of spending over $3000 on a mattress that didn't align with my needs compounded my disappointment, and my inability to find a replacement bed from another company within the stipulated return period added to my distress. However, amidst these challenges, what truly bewildered me was Naturepedic's willingness to facilitate a refund in exchange for donating the mattress and providing proof of donation. This request seemed at odds with the initial inflexibility regarding the return process, adding a layer of confusion to an already disheartening situation. Reflecting on this experience, I cannot help but feel a sense of disappointment and frustration with the circumstances. The discomfort caused by the firmness of the mattress and the ensuing challenges with the return process have undoubtedly tested my resolve and faith in the brand. Despite these adversities, I remain hopeful for an amicable resolution and a renewed sense of trust in Naturepedic. While the current situation has been disheartening, I am optimistic that the company will reconsider its approach and foster greater understanding and flexibility for customers facing unforeseen challenges. I sincerely hope that my testimonial serves as a catalyst for positive change and fosters a more empathetic and accommodating experience for future customers navigating similar circumstances.
M MCDC
950 days ago

A Life-Changing Upgrade – Naturepedic EOS Mattress

Embarking on a quest for the perfect mattress led me to Naturepedic and their EOS latex mattress. After reading rave reviews, I was convinced this would be a dream purchase, replacing my worn-out mattress. However, upon delivery, reality hit hard. The mattress was firmer than anticipated, causing discomfort and pain in my hips and shoulders. Desperate for relief, I tried layer swaps, reconfigurations, and even invested in a $400 topper, but to no avail. Frustrated and at a loss, I reached out to Naturepedic during a challenging time, hoping for understanding and a solution. Unfortunately, their inflexible return policy left me in a bind. The experience felt like a $3000+ mistake, with no light at the end of the tunnel. What baffled me even more was Naturepedic's request to donate the mattress for a refund, highlighting a puzzling contradiction in their policies. Despite the roadblocks, I persevered, seeking alternatives for a replacement bed and a resolution to this ordeal. While my journey with Naturepedic's EOS mattress may not have had a fairytale ending, the lessons learned and the resilience gained are invaluable. Navigating challenges with grace and determination, I continue my search for the perfect sleep companion, hoping for a smoother path ahead.
C Carolyn
1440 days ago

Outstanding comfort, fantastic customer service, but latex smell

Natural comfort and outstanding customer service are the hallmarks of my experience with Naturepedic. Throughout the challenges of the pandemic, their customer service remained consistently excellent, earning them a solid five-star rating in my book. However, I must admit that the persistent smell of latex has been a bit of an ongoing issue for me. Even after three months of use, the scent lingers, manifesting particularly when I flip my pillow during the night, and seemingly intensifying with body heat. This inconsistency has prompted me to establish a weekly routine of changing sheets, washing pillows, and airing out the mattress casing to mitigate the odor. It's quite frustrating to invest in a high-quality mattress only to find that it imparts a latex smell to everything it comes into contact with, from hair to pajamas. Despite this setback, I have found the EOS pillow top mattress to be a revelation in terms of comfort and support. The ability to customize the support layers during the trial period was a major selling point for me. Initially, a firm coil with a firm support latex layer and a medium pillow top latex layer seemed optimal in-store. However, my actual sleeping experience led me to modify this configuration, gravitating towards a firm coil with a firm latex support layer and a soft pillow top latex layer. This adjustment significantly improved my sleep quality, although side-sleeping remained somewhat less comfortable. By incorporating Naturepedic's organic wool topper, I achieved the perfect solution, thereby enhancing temperature regulation while mitigating the presence of chemical foam, which had previously exacerbated my asthma. Undoubtedly, the organic comfort and support offered by Naturepedic's products justify the investment. Despite the persistent latex smell, the overall quality of the mattress and its beneficial impact on my sleep quality made it an easy choice to retain. Nevertheless, I cannot help yearning for a reduction in the intensity of the odor. As a word of caution, individuals with heightened olfactory sensitivities may find the smell off-putting. Nonetheless, when weighed against the benefits of natural comfort and support, the decision to keep the mattress was a resounding "yes," though I harbor a touch of disappointment about the olfactory aspect.
C Carolyn
1440 days ago

Luxurious Comfort, Top-Notch Service, and a Lingering Latex Scent: My Honest Review of Naturepedic

After countless nights of heavenly slumber on my EOS pillow top mattress from Naturepedic, it's time to give credit where it's due. The customer service provided by this company is nothing short of exceptional. Their unwavering support, especially during the challenges of the pandemic, truly sets them apart. However, there's a faint reminder that lingers beneath the surface: the unmistakable scent of latex that permeates the air. Despite owning this mattress for over three months, the persistent aroma remains. A peculiar quirk surfaces as the scent seems to awaken with body heat, leaving me with a ritual of frequent sheet changes, pillow washes, and mattress air-outs. The EOS pillow top mattress itself is a dream come true in terms of comfort and support. The ability to tailor the support layers during the trial period was a game-changer. While my initial configuration at the store missed the mark, a minor tweak with a firm coil, firm support latex layer, and a soft pillow top latex layer brought me unparalleled bliss – well, almost. To address the scent concern, I opted for Naturepedic's organic wool topper, delivering optimal temperature regulation, enhanced comfort, and asthma-friendly material. While the lingering latex scent persists, the organic luxury outweighs this drawback. In the grand scheme of things, the question remains: is the organic comfort and personalized support worth it? Absolutely. Naturepedic delivers a sleep experience like no other. The subtle fragrance may stir sensitive senses, yet the blissful rest it offers makes it a small price to pay. Here's to hoping for the scent to fade over time, but until then, the allure of organic allure beckons all to enjoy a sleep sanctuary that is truly unforgettable.

Introduction

Naturepedic is a well-known online retailer that specializes in organic mattresses and bedding accessories. This company was founded in 2003 by Barry Cik, an environmental engineer who wanted to offer eco-friendly bedding solutions to his customers. Naturepedic mattresses are made with natural and organic materials, such as cotton, wool, and latex, and are free from harmful chemicals and flame retardants. This review will cover various aspects of naturepedic.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

Naturepedic mattresses are made with high-quality organic materials and are free from harmful chemicals and flame retardants. They come in various sizes and styles to fit different sleep preferences and budgets. Additionally, the website offers a 100-night trial and free shipping for most mattresses.

Cons

Naturepedic mattresses are on the expensive side, which might make them less accessible to budget-conscious shoppers. Additionally, some customers have reported that the mattresses are too firm for their liking.

User Experience

Naturepedic.com is user-friendly, with a simple and clean interface that makes it easy to navigate and find what you're looking for. The product pages are well-organized and provide detailed information about each item, including materials, certifications, and reviews. The checkout process is also straightforward and secure.

Pricing and Value for Money

Naturepedic mattresses are on the expensive side, with prices ranging from $1,000 to $4,500 depending on the size and style. However, the company's commitment to using high-quality organic materials and avoiding harmful chemicals makes the price tag worth it for many customers. Additionally, the website offers financing options and occasional promotions and discounts to help make the products more affordable.

Alternatives

There are several other online retailers that specialize in organic mattresses and bedding accessories, including Avocado, Saatva, and PlushBeds. Each of these companies offers similar products at different price points and with different features and benefits.

Customer Service

Naturepedic has a dedicated customer service team that is available by phone, email, or chat to answer any questions or concerns customers may have. The company also offers a 100-night trial and free shipping for most mattresses, as well as a 10-year warranty on all products.

Product Quality and Selection

Naturepedic mattresses are made with high-quality organic materials, such as cotton, wool, and latex, and are free from harmful chemicals and flame retardants. The company offers a variety of mattresses to fit different sleep preferences and budgets, as well as bedding accessories like pillows, sheets, and blankets.

Website Usability

Naturepedic.com is well-designed and easy to navigate, with clear product descriptions and images for each item. The website also provides helpful information about the company's mission, certifications, and sustainability efforts.

Returns and Exchanges

Naturepedic offers a 100-night trial and free returns for most mattresses. However, the company does require customers to keep the mattress for at least 30 nights before initiating a return. Additionally, some products like pillows and sheets are non-returnable.

Promotions and Discounts

Naturepedic occasionally offers promotions and discounts, such as free pillows or bedding accessories with the purchase of a mattress. The website also has a "Sale" section where customers can find discounted items.

Reputation

Naturepedic has a strong reputation for using high-quality organic materials and avoiding harmful chemicals and flame retardants. The company has also received several certifications for sustainability and environmental responsibility, including the Global Organic Textile Standard (GOTS) and the Forest Stewardship Council (FSC).

Payment Options

Naturepedic accepts all major credit cards, as well as financing options through Klarna.

Loyalty Programs

Naturepedic does not currently offer a loyalty program.

Customer Reviews

Naturepedic has mostly positive reviews from customers, with many praising the company's commitment to using organic materials and avoiding harmful chemicals. However, some customers have reported issues with the firmness of the mattresses, as well as slow shipping times.

Community Involvement

Naturepedic has a strong commitment to sustainability and environmental responsibility, and has received several certifications for its efforts. The company also donates a portion of its profits to environmental organizations like the Nature Conservancy and the World Wildlife Fund.

Shipping and Costs

Naturepedic offers free shipping for most mattresses, with the exception of some remote areas. The website provides estimated delivery times based on the customer's location, and also offers white glove delivery for an additional fee.