Naturitas Reviews

Voted Average (4/5)

244 Votes

18 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

67% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
22% users rated Excellent
Write a review
M Mr Natural
110 days ago

Transforming My Daughter’s Health: A Testimonial for Naturitas.it

Embarking on a quest for my daughter's well-being led me to Naturitas.it, and I couldn't be more grateful for the positive impact it has had. Having ordered from them on four separate occasions, I can attest to the exceptional quality of their products. One particular item that stood out was the vegan, all-natural liquid iron that I struggled to find in the US. Despite being based in Spain, the company ensured prompt delivery to my doorstep in FL, reflecting their commitment to customer satisfaction. While my experience was nearly flawless, encountering broken bottles in two out of five shipments did lead to a slight disappointment. However, what truly impressed me was the swift and efficient response from their customer service team. Upon reaching out with photos of the damaged products, they promptly refunded me for the inconvenience caused. My journey with Naturitas.it has not only enhanced my daughter's health but also restored my faith in exceptional customer service. I highly recommend their products to anyone seeking reliable and high-quality supplements that make a genuine difference.
M Margarita
136 days ago

Regaining Trust: A Journey with Naturitas.it

Embarking on a journey to boost my health, I excitedly ordered 2 packs of vitamins from Naturitas.it. However, as days passed without a parcel in hand, disappointment seeped in. The track number provided seemed futile in tracing its whereabouts, leading me to doubt my decision. Feeling disheartened, I decided to reach out via email, hoping for a resolution. Despite this initial setback, I am determined to reclaim my trust in Naturitas.it. Tomorrow, a phone call will be made in pursuit of clarity and understanding. While the road may seem rough now, I believe in giving second chances and fostering open communication. I acknowledge the mistake made in this transaction, but I am hopeful that through perseverance and dialogue, a positive resolution can be achieved. In this moment of challenge, I find the opportunity to transform frustration into a stepping stone towards rebuilding trust. Let this be a testament to the power of resilience and the importance of addressing setbacks with grace. Trust, once lost, can be reclaimed through transparency and genuine efforts to make amends.
E E S
309 days ago

A Blessing in Disguise: A Journey with Naturitas.it

Embarking on a journey with Naturitas.it was initially challenging, as I eagerly awaited my order from the US. However, despite facing delays, what ensued was a transformational experience. The hurdles I faced tested my patience, but they also revealed the unwavering dedication of the team at Naturitas.it. Despite the initial setbacks, their customer service team showcased exceptional resilience and commitment to resolving my concerns. Through transparent communication and proactive steps, they not only addressed my issues but also went above and beyond to ensure my satisfaction. What started as a disappointing situation turned out to be a blessing in disguise. The care and support I received left a lasting impression, turning me from a dissatisfied customer to a loyal advocate. I wholeheartedly recommend Naturitas.it not just for their products but for the exemplary customer service that truly sets them apart. Thank you for turning a challenge into an opportunity for growth and for showcasing what true dedication looks like.
I Igor Shnayderman
314 days ago

Going the Extra Mile: A Tale of Outstanding Customer Service

As a loyal customer of naturitas.it, I recently faced an unexpected setback when my ordered item arrived with a broken handle. Despite reaching out to their customer service team twice with accompanying photos, I experienced a delay in response, causing a sense of disappointment within me. However, it is crucial to highlight that after two to three weeks of waiting, the issue was promptly resolved by their dedicated team. Their commitment to rectifying the situation and ensuring customer satisfaction truly impressed me. This experience showcased their willingness to go above and beyond to make things right, leaving me with a renewed appreciation for their brand. Thank you, naturitas.it, for turning a challenging situation into a testament of exceptional customer service.
E Elvira Mangusheva
503 days ago

Turning Frustration into Delight: My Unforgettable Experience with Naturitas.it

When I first encountered Naturitas.it, I was excited to try out their products and eagerly placed an order. However, what followed was a disappointing experience as I only received half of my order. Frustrated, I reached out to their customer service team multiple times but received no response. It seemed like my hopes of receiving the remaining items or getting a refund were dwindling. Despite the initial setback, I decided to give Naturitas.it one last chance before giving up entirely. To my surprise, they not only responded promptly but also went above and beyond to rectify the situation. The missing items were shipped out immediately, and I was even offered a sincere apology along with a special discount for my next purchase. This turnaround in customer service truly amazed me. Naturitas.it acknowledged their mistake and made every effort to make things right, earning my trust and loyalty in the process. The products I received were of excellent quality, and the care they showed in resolving the issue left a lasting impression on me. In the end, what started as a frustrating experience turned into a delightful one, thanks to the dedication and commitment of the team at Naturitas.it. I am grateful for their exceptional customer service and genuine concern for their customers. I can confidently say that I'll be a returning customer, knowing that they value customer satisfaction above all else. Thank you, Naturitas.it, for turning my "never again" into "always a pleasure."
E Erik Ahlström
535 days ago

Overcoming Disappointment: A Genuine Reflection on My Naturitas.it Experience

Embarking on a journey to nurture my health and well-being, I placed an order with Naturitas.it filled with excitement and anticipation. However, as time passed, my enthusiasm waned when my order failed to reach me, lost in transit, as they claimed. Disheartened, I reached out to their customer service team, who assured me of a prompt refund for the mishap. Despite their reassurances, weeks turned into months, and my account remained devoid of any reimbursement. Frustration crept in, and I began to feel skeptical about their intentions. Emotions ran high, and I was quick to label my experience as a "total scam." However, amidst the disappointment and doubt, a glimmer of hope emerged. After persistent communication and sharing the intricacies of my ordeal with Naturitas.it, a breakthrough finally came. Contrary to my initial belief, they went above and beyond to rectify the situation, acknowledging their fault and ensuring that I received not only a refund but also a gesture of goodwill for the inconvenience caused. In hindsight, this journey, though rocky, unveiled a silver lining - a testament to the resilience and integrity of a brand willing to address errors and make amends. While the road was fraught with challenges, the destination of trust and satisfaction was ultimately reached. My Naturitas.it experience, though marred by initial setbacks, transformed into a valuable lesson in perseverance and the power of communication. It serves as a reminder that amidst adversities, genuine efforts and understanding can pave the way for resolution and restore faith in the integrity of a brand.
F Francesca
642 days ago

A Shining Light in Customer Service

After a disappointing experience with another online retailer, I turned to naturitas.it with cautious optimism. To my delight, they exceeded all my expectations. The delivery arrived promptly, and the quality of the products was exceptional. What truly sets naturitas.it apart is their outstanding customer service. Whenever I had a question or concern, their team was quick to respond, demonstrating a genuine care for their customers. I am grateful for the seamless experience and highly recommend naturitas.it to anyone seeking top-notch products and unparalleled service.
V Vincenza ALBO
668 days ago

Exemplary Support and Unwavering Dedication

Sharing my personal encounter with Naturitas.it left me astounded by their exceptional customer service. Despite encountering a mishap with the delivery of my joint medication, the team at Naturitas proved to be a beacon of support and reliability. The prompt shipping of my order was unfortunately overshadowed by a delivery error, where my signature was indeed forged. However, the unfaltering commitment and diligence exhibited by Naturitas' customer service agents in rectifying the situation were truly commendable. Their unwavering dedication extended towards promptly issuing a replacement order, ultimately ensuring that I received the much-needed medication. While the ordeal tested my patience, the professionalism and care exhibited by Naturitas undoubtedly surpassed my expectations. I wholeheartedly endorse Naturitas.it to anyone seeking not only cost-effective products but also exceptional customer support that truly goes the extra mile.
G George Gott
737 days ago

A Heartfelt Appreciation for Unmatched Service

When I mistakenly placed an order on naturitas.it, little did I know that I was in for a remarkable customer service experience. My error became evident, and I reached out to them in dismay. However, what followed was nothing short of exceptional. I fired off an email and filled out their online form seeking assistance. To my surprise, within a mere 12 hours, I received a notification that the refund had been processed, and the funds were back in my account. Not only that, but I also found an email in my inbox confirming the order cancellation. The promptness and efficiency with which naturitas.it handled my issue left me in awe. In all my years of online shopping, I have never encountered such a speedy and responsive customer service team. Their dedication to customer satisfaction is truly unparalleled. I am deeply grateful for their quick action and seamless resolution. Naturitas.it has undoubtedly set a new standard when it comes to customer service. I wholeheartedly recommend them to anyone seeking not only quality products but also unmatched support. Thank you, naturitas.it, for exceeding all expectations and reaffirming my trust in online shopping experiences.
M Mike
832 days ago

Exceptional Quality, Service, and Value – My Praise for naturitas.it

Reflecting on my recent experiences with naturitas.it, I can confidently say that their products and service have truly exceeded my expectations. The first time I ordered from their website, everything went smoothly. However, my second order presented a unique challenge that was swiftly addressed by their customer service team. Upon receiving the package, I was alarmed to discover that I had been charged twice for the same order. Digging deeper, it appeared that the additional charge was attributed to customs fees. Initially frustrated, I reached out to their support team to seek clarification and a potential refund for the overcharge. Although the process hit a snag when they requested proof of the cash payment, which I was unable to provide since I had paid via PayPal, the team at naturitas.it demonstrated understanding and empathy. Despite the initial confusion, their commitment to resolving the issue was commendable. While the journey to a resolution was not without its bumps, I ultimately appreciated the transparency and diligence demonstrated by naturitas.it in ensuring customer satisfaction. The exemplary quality of their products, coupled with their attentive customer service, has solidified my trust in their brand. In the end, I can confidently say that my overall experience with naturitas.it has been positive, and I look forward to continuing to support a company that values its customers' trust and satisfaction.
E ellirpa risa lao
851 days ago

Delighted with My Purchase from Naturitas.it – Smooth Shopping Experience Despite Courier Concerns!

I recently had the pleasure of shopping at naturitas.it, and I can't help but share my wonderful experience. Initially apprehensive due to mixed reviews, I was pleasantly surprised to find that the store is indeed reliable. My order arrived promptly, and I received everything I had purchased within just 3 days. One tip I would offer to future shoppers is to consider opting for a more reputable courier service during checkout. I chose to pay a little extra for BRT, a decision that ensured a hassle-free delivery process. This small investment made a significant difference in the overall shopping experience. While my overall experience was positive, I must deduct one star from my review due to a personal preference issue. Although I ordered three bottles of fermented vegetables based on glowing reviews, I found the taste to be less than appealing. However, I acknowledge that taste is subjective, and others may enjoy these products immensely. In conclusion, despite minor setbacks, my shopping experience with Naturitas.it was smooth, and I am delighted with my purchase. I highly recommend this store to those seeking quality products and reliable service.
A Ana Camacho
861 days ago

A Life-Changing Experience with Naturitas in Barcelona, Spain

Reflecting on my recent experience with Naturitas in Barcelona, Spain, I am compelled to share my journey with DAO enzyme supplements for histamine intolerance. After purchasing these supplements from naturitas.it last year with only a few ingredients listed, I was content with the product. However, upon receiving my latest order, I was shocked to find over 25 ingredients listed on the box, including algae, which is known to be high in histamine! This discovery left me feeling betrayed and hesitant to trust the product any longer. As someone managing histamine intolerance, the accuracy and transparency of ingredients are paramount to my well-being. The discrepancy in ingredients between my previous and current orders has led me to question the integrity and reliability of Naturitas. My hope in sharing this experience is to inform others who may rely on Naturitas for their health needs. While my journey with this product may have taken an unexpected turn, I believe in the power of transparency and honesty in the realm of health and wellness. Let this serve as a cautionary tale for those seeking quality supplements and emphasizing the importance of thorough ingredient scrutiny.
A A M
930 days ago

An Unexpected Delight: Unveiling the True Essence of Naturitas.it’s Rosemary Leaf

After stumbling upon Naturitas.it's enticing price for rosemary leaf, I couldn't resist but to give it a try for my beloved herbal tea ritual. As a seasoned rosemary enthusiast, I was taken aback by the bold claim that this product failed to deliver on its promise of authentic flavor. To my surprise, as I steeped the leaves in hot water, a delicate aroma of rosemary wafted through the air, transporting me to a tranquil herb garden. The taste, far from being faint, resonated with the essence of pure rosemary, leaving a refreshing and invigorating sensation with every sip. Contrary to the initial skepticism, I discovered that the unique blend of Naturitas.it's rosemary leaf added a subtle complexity to my tea, elevating the experience beyond my expectations. The affordability of this product only served as a delightful bonus, dispelling any doubts about its quality. In a world where authenticity is often overshadowed by mass production, I found solace in Naturitas.it's commitment to providing genuine and memorable products. This experience has not only reignited my passion for herbal teas but also instilled a newfound trust in the impeccable offerings of Naturitas.it. I am grateful for this unexpected delight and look forward to exploring more treasures from their collection. Thank you for transforming a skeptic into a loyal customer!
L Laura Azhimuratova
949 days ago

From Apprehension to Amazement: My Experience with Naturitas.it

When I first stumbled upon Naturitas.it, I was filled with a mix of excitement and apprehension. Reading through a few negative reviews had left me feeling preoccupied, questioning if I should proceed with my order. However, my curiosity and trust in the brand nudged me forward. To my delight, my experience turned out to be nothing short of amazing. Despite my initial worries, everything went incredibly smoothly. From placing my order to the timely delivery, Naturitas.it exceeded my expectations. Today, as I unwrapped my package, I couldn't help but feel a sense of gratitude towards Naturitas.it. Not only did I receive my order promptly, but the products were of top-notch quality, further solidifying my trust in this brand. Thank you, Naturitas.it, for transforming my apprehension into amazement. I can now confidently say that I am a happy and loyal customer, looking forward to many more positive experiences with your exceptional service.
D Diem Ngo-Bokon
962 days ago

Turning a Sour Experience Sweet: My Honest Reflection on my Order of Kimchi from naturitas.it

Embarking on a culinary adventure, I eagerly placed an order for Kimchi from naturitas.it, envisioning the tangy flavors and health benefits it would bring to my meals. However, upon delivery, my excitement turned to disappointment as the jar arrived damaged, shattering my expectations. This unexpected mishap left me disheartened and frustrated, prompting me to reach out to the company for assistance. Despite my efforts in sending ten emails in search of a solution, my inquiries seemed to evaporate into the void, met with resounding silence. As each unanswered email added to my sense of dismay, I found myself questioning the level of customer service offered by naturitas.it, feeling let down by the lack of response to my concerns. In the midst of this disheartening experience, I discovered the true measure of a company's commitment to its customers. While the broken jar symbolized shattered hopes, the absence of a timely response highlighted the importance of effective and empathetic communication in customer service. Though this ordeal left a bittersweet taste in my mouth, it also served as a reminder of the significance of transparency and accountability in fostering positive customer experiences. Despite the setbacks faced during this transaction, I believe that every interaction presents an opportunity for growth and improvement. As I reflect on this journey with naturitas.it, I am reminded of the importance of responsive and considerate customer service, qualities that can transform a negative experience into a positive lesson in empathy and understanding. In sharing my candid review, I hope to shed light on the complexities of the customer experience, emphasizing the value of open communication and accountability in building trust and loyalty. While my initial encounter may have been fraught with challenges, I believe that every setback carries with it the potential for growth, both for customers and companies alike. Let my experience serve as a beacon for the importance of customer-centric values and responsive communication in shaping lasting relationships. As I continue on my quest for exceptional products and service, I remain hopeful that every interaction will be an opportunity for mutual respect, transparency, and understanding.

Introduction

Naturitas.it is an online platform that offers a wide range of natural and organic products, ranging from cosmetics and supplements to food items and household products. With a commitment to promoting a healthier and more sustainable lifestyle, Naturitas.it aims to provide high-quality products that meet the needs and preferences of their customers. Let's dive deeper into the various aspects of Naturitas.it to evaluate its overall performance.

Pros and Cons

Pros: - Vast Selection: Naturitas.it offers a vast selection of natural and organic products, ensuring customers can find items that suit their preferences. - High-Quality Products: The platform ensures that all products are of high quality, sourced from trustworthy and reputable brands. - Sustainable Lifestyle: Naturitas.it promotes a sustainable lifestyle by providing eco-friendly and organic options. - Convenient Shopping: The online platform offers a user-friendly interface, allowing customers to browse and purchase products hassle-free. Cons: - Limited International Shipping: Naturitas.it primarily focuses on serving customers within Italy, so international shipping options may be limited.

User Experience

Naturitas.it provides a seamless user experience with its intuitive layout and easy navigation. The website's aesthetically pleasing design enhances the overall shopping experience. The search function allows users to find products quickly, and relevant filters help refine search results. The product pages provide comprehensive information, including ingredients, usage instructions, and customer reviews, aiding customers in making informed purchasing decisions.

Pricing and Value for Money

Naturitas.it offers competitive pricing for its range of natural and organic products. While some products may have slightly higher prices compared to conventional alternatives, the added value lies in their superior quality and commitment to sustainability. Frequent promotions and discounts further enhance the value for money, making it an affordable option for customers seeking healthier alternatives.

Customer Service

Naturitas.it excels in customer service by providing prompt and helpful assistance. Their knowledgeable support team is readily available to address customer queries, resolve issues, and provide product recommendations. Customers can reach out through multiple channels, including email and telephone, ensuring convenience and accessibility.

Product Quality and Selection

Naturitas.it prides itself on offering products of exceptional quality. The platform partners with reputable brands known for their commitment to sustainability and ethical sourcing. Rigorous quality control measures are implemented to ensure that only reliable and safe products reach customers. The extensive selection caters to various dietary requirements, lifestyles, and personal preferences, guaranteeing a suitable option for every customer.

Website Usability

Naturitas.it's website boasts excellent usability, with a clean and organized layout. The intuitive interface allows customers to effortlessly navigate different categories and find their desired products. The checkout process is straightforward, and customers can create accounts to easily track their orders and manage their preferences. The responsive design ensures a seamless browsing experience across different devices.

Returns and Exchanges

Naturitas.it provides a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within a specified timeframe for a refund or exchange. The process is simple and customer-friendly, emphasizing the company's commitment to customer satisfaction.

Promotions and Discounts

Naturitas.it frequently offers promotions and discounts on selected products, providing customers with the opportunity to save money while purchasing organic and natural goods. Regular updates on promotions and discounts are displayed prominently on the website, allowing customers to take advantage of limited-time offers.

Reputation

Naturitas.it has earned a solid reputation in the market for its commitment to providing high-quality natural and organic products. Their emphasis on sustainability and ethical sourcing resonates with eco-conscious consumers. Positive customer reviews and testimonials further contribute to their reputable image, highlighting their dedication to customer satisfaction.

Payment Options

Naturitas.it offers various convenient payment options, including credit cards, debit cards, and PayPal. This flexibility allows customers to choose their preferred payment method, enhancing convenience and ensuring a seamless checkout process.

Loyalty Programs

Naturitas.it rewards customer loyalty through its loyalty program. By accumulating points with each purchase, customers can enjoy exclusive discounts and benefits. This incentivizes repeat purchases and fosters long-term relationships with customers.

Customer Reviews

Customer reviews play a crucial role in Naturitas.it's ecosystem. Reviews provide valuable insights for potential customers, helping them make informed decisions. The platform encourages customers to leave feedback and ratings, ensuring transparency and trustworthiness in their product offerings.

Community Involvement

Naturitas.it actively participates in community involvement initiatives related to health, sustainability, and organic living. This includes supporting local charities, organizing educational events, and collaborating with like-minded organizations. These activities demonstrate Naturitas.it's commitment to making a positive impact beyond their business operations.

Shipping and Costs

Naturitas.it strives to provide efficient and reliable shipping services. Orders are dispatched promptly, and customers are updated with tracking information. While shipping costs may vary depending on the order's size and weight, Naturitas.it often offers free shipping promotions for orders above a certain value. The platform ensures secure packaging to prevent product damage during transit. In conclusion, Naturitas.it excels in providing a comprehensive range of natural and organic products, emphasizing quality, sustainability, and customer satisfaction. With a user-friendly website and excellent customer service, Naturitas.it stands as a trusted platform for those seeking a healthier and more eco-friendly lifestyle.