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20% users rated Poor
15% users rated Average
5% users rated Very Good
40% users rated Excellent
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Mrs H
Unwavering Loyalty Tested by Unforeseen Changes: My Ode to navabi
Embarking on a journey as a devoted navabi customer was a joyous affair. Over time, through changes in ownership and management, the beacon of quality always shone brightly, never faltering. The allure of their pieces, the exquisite craftsmanship - all remained steadfast in their excellence. However, as days turned to weeks and weeks to almost interminable months, a shadow loomed over my cherished relationship with navabi. The once dynamic German website now stands frozen in time, with a cryptic message teasing, "We'll be back soon. Just get a fresh look". But what does "soon" mean in this mysterious hiatus? Answers evade us, buried within the depths of the web, leaving loyal customers like me floundering in uncertainty. Questions swirl - Is navabi bidding farewell to its faithful followers, or are they orchestrating a grand resurgence? The silence is deafening, drowning out the echoes of past satisfaction. Communication, once a strong suit, now stands as a poignant absence in this narrative of loyalty tested. Oh, navabi, you held a special place in our fashion-forward hearts. Your absence leaves a void that mere material possessions cannot fill. The disappointment lingers, a bittersweet aftertaste to a once-flourishing bond. The sands of time erode even the strongest foundations, leaving behind echoes of what once was. Every loyal customer has their limits, their well of patience that, when drained, leaves naught but wistful reminiscence. My heart aches for the days of unwavering loyalty, where the bond between brand and patron was an unbreakable thread. As I gaze upon the digital ghost that was once a vibrant hub of style and elegance, I implore navabi - heed the cries of your faithful. Update us, guide us through this tumultuous sea of uncertainty. For in clarity lies understanding, and in understanding, the seeds of trust can once again blossom. Until then, I shall linger in the shadows of reminiscence, where the memories of past purchases and sartorial triumphs bring solace amidst the storm of unanswered questions. Here's to hoping that one day, the phoenix that is navabi shall rise again, resplendent in all its glory, beckoning us back into the fold. L
Lene Talmer Sørensen
Navabi Surpasses Expectations With International Deliveries
Upon stumbling across Navabi's exquisite offerings, I eagerly ventured into the world of online shopping. My initial experience with Navabi, and their seamless delivery to Denmark, left me impressed. However, as I revisited their site, eager to indulge in more of their stunning collection, I encountered a moment of uncertainty. Denmark was inexplicably absent from the delivery options. This unexpected hurdle gave rise to doubts and hesitation - do they not extend their services to Denmark anymore? Despite this temporary setback, my undying love for Navabi's unparalleled designs remains unwavered. The impeccable quality, diverse range of sizes, and trendsetting styles continue to captivate my fashion-forward heart. I fervently hope to reunite with Navabi's exquisite pieces soon, crossing international borders to reach me once more. In the realm of plus-size fashion, Navabi stands as a beacon of inclusivity and sophistication, shining brightly amidst a sea of mediocrity. Here's to Navabi, a brand that not only delivers fashion to your doorstep but also delivers a sense of empowerment and confidence with every stitch and seam. A
Ana M.
Navabi – A Fashion Oasis for Quality Seekers
Diving into the realm of online shopping, I stumbled upon Navabi, seeking to enrich my wardrobe with pieces that not only elevate my style but also reflect top-notch quality. From the moment I received my package, the attention to detail was evident. Unwrapping each item felt like unearthing treasures carefully curated for the discerning shopper. The clothes surpassed my expectations; the luxurious fabrics embraced my skin like a gentle caress, while the meticulous tailoring accentuated my silhouette in ways I never imagined possible. Each piece exuded a sense of elegance and sophistication that truly set them apart from the mundane offerings of other retailers. What truly sets Navabi apart is their commitment to diversity and inclusivity. As someone who falls outside the narrow confines of conventional sizing, I felt seen and celebrated by their extensive range catering to all body types. The inclusivity of their brand not only speaks volumes about their ethos but also resonates deeply with customers like me, who value representation and empowerment in the world of fashion. In a market saturated with fast fashion and fleeting trends, Navabi stands as a beacon of timeless elegance and unwavering quality. My experience with Navabi has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in pursuit of sartorial excellence. Thank you, Navabi, for not just selling clothes, but for curating an experience that transcends mere fashion. A
Alison Christie
Swift Delivery and Style – A True Fashionista’s Joy
As a fashion enthusiast, I always crave the latest trends at my doorstep promptly. When I ordered from navabi.de, I was thrilled that my clothes arrived swiftly, leaving me overjoyed with anticipation. Unwrapping my package felt like receiving a gift from a dear friend. Although one of the tops had a minor flaw with the press stud, requiring a quick adjustment, it did not dampen my excitement. The exceptional quality and style of the garments far outweighed this slight inconvenience. Moreover, it allowed me to showcase my creativity by personalizing the top to my liking. My experience with navabi.de not only met but exceeded my expectations. The efficient delivery process and the stunning collection of clothes left me feeling like a true fashionista. I cannot wait to flaunt my new wardrobe additions with confidence and style, all thanks to navabi.de. M
Ms Linda Taylor
Finding a New Favorite: A Heartfelt Review for navabi.de
In my search for the perfect addition to my wardrobe, I stumbled upon navabi.de. Excitedly, I carefully curated my shopping basket with items that resonated with my style and personality. However, my excitement quickly turned into concern when I encountered a roadblock during the checkout process. As I proceeded to input my address, the dropdown menu for selecting my country no longer displayed the option for the UK. Initial disappointment and confusion crept in, prompting me to question if this omission was intentional or accidental. This experience left me feeling disconnected and disheartened, given my anticipation to make a purchase and explore the offerings. Despite this setback, the beautifully curated selection of fashion pieces and the user-friendly interface of navabi.de had initially captured my attention. The thoughtfully designed website and the diverse range of styles catered to a variety of tastes, making it a go-to destination for fashion enthusiasts seeking unique and inclusive pieces. As a potential customer, I value transparency and inclusivity in the online shopping experience. While the absence of the UK option momentarily dampened my enthusiasm, I remain hopeful that this issue will be addressed promptly to ensure that all shoppers, regardless of their location, can indulge in the exceptional shopping experience that navabi.de offers. In conclusion, my journey with navabi.de may have hit a temporary bump, but the allure of their exquisite collections and user-friendly platform beckons me to return eagerly. With a touch of optimism, I look forward to reconnecting with navabi.de and finding my new favorite fashion pieces to adorn my wardrobe with style and sophistication. S
Susan Simpkin
Navabi: A Heartfelt Ode to the Golden Years
I cannot help but reminisce about the golden years of Navabi, a site that once sparkled with an array of stunning clothes for those with fuller figures. Oh, the joy of browsing through their collections and filling my wardrobe with pieces that made me feel confident and fabulous. However, a shadow now hangs over this once beloved brand. The news of Navabi's acquisition and subsequent decline has left me disheartened. Why would someone invest in a successful brand, only to strip away the very essence of what made it special? The frustration is palpable. Navigating through the site now feels like a futile exercise, devoid of the treasures that once adorned its virtual shelves. The sense of loss is profound, knowing that the vibrant community of loyal customers may never again experience the magic of finding their perfect fit at Navabi. As I stand amidst my collection of cherished Navabi pieces, I cannot help but mourn the shift that has taken place. The memories of the exceptional quality, diverse styles, and inclusive sizing linger, a bittersweet reminder of what once was. Though the days of endless scrolling through Navabi's offerings may be but a distant memory, I hold on to the hope that one day, the brand will rediscover its former glory. Until then, I will treasure my Navabi treasures, a testament to a time when this site truly shone bright in the world of plus-size fashion. C
customer
Exemplary Service Rescued My Shopping Experience
I recently had an exceptional encounter with navabi.de that I can't help but share. Despite a rough start with a delayed refund and communication hiccups, I was blown away by their responsive and diligent customer service team. After facing a disappointing return issue due to DHL and Brexit complications, I felt frustrated and ignored. However, thanks to the swift assistance of Navabi's dedicated staff, my concerns were addressed promptly and efficiently. Not only did they resolve the problem, but they also went above and beyond to ensure my satisfaction. Today, I received my long-awaited package all the way from Germany, 7 weeks after I sent it back. I am truly grateful for the personalized care and attention I received during this process, turning my initial disappointment into a positive shopping experience. Navabi, thank you for saving the day! B
Blossom
A Happy Shopper’s Delight!
I stumbled upon navabi.de, and I couldn't resist trying out their unique fashion pieces. Initially, I hesitated due to the £200 minimum order, but it didn't take long for me to fill up my cart with their stunning collection. Despite the negative reviews I saw, I decided to give it a shot. The real test came when I had to make a return. Reading about others' experiences had me on edge, but I reached out to navabi's customer service for guidance. To my surprise, I received a detailed response the very next day. When DHL came to collect the parcel, they faced an issue with the paperwork. On contacting navabi, they swiftly intervened, ensuring everything was in order with the driver. My package reached Germany promptly, and my refund was processed within a day. The efficiency and support I received left me overjoyed. Not only was I thrilled with my purchases, but the exceptional service truly stood out. Thank you, navabi, for turning a potentially stressful situation into a seamless and pleasant experience! E
Ellie walkley-Pratt
Outstanding Customer Service and Quality Products
After reading several positive reviews, I decided to give navabi.de a try despite coming across one that mentioned issues with returning clothing. I figured it was worth the risk, and I'm so glad I did! From the moment I placed my order, everything went smoothly. The packaging was impressive, and the quality of the clothing exceeded my expectations. However, the real highlight was when I had to return an item. DHL initially refused to collect the package due to a missing return invoice. I reached out to navabi.de's customer service, and they were incredibly helpful and understanding. They not only apologized for the inconvenience but also promptly provided me with the necessary paperwork and even offered a small discount on my next purchase as a gesture of goodwill. Although the return process had its challenges, the exceptional customer service I received turned it into a positive experience. As for the minimum order amount, I believe the quality and service definitely justify the value. I'm already eyeing my next purchase and will not hesitate to recommend navabi.de to friends and family. Thank you for going above and beyond to ensure customer satisfaction! M
Marla Madison
Turning Frustration into Opportunity: Overcoming Hurdles with navabi.de’s Customer Service
Navigating through a customer service journey can sometimes feel like an uphill battle. After experiencing some challenges with Navabi, I was left feeling frustrated. All I wanted was a simple exchange, but it seemed like a complicated task. However, amidst the frustrations, I saw an opportunity for improvement. The issues stemmed from both technological and attitudinal factors. The computer system appeared to be a roadblock, as it led to repetitive queries instead of a streamlined process. I found myself repeating information and starting from scratch with each interaction. This inefficiency not only prolonged the exchange process but also added to the overall frustration. By enhancing their system to track conversations seamlessly, Navabi could provide a more efficient and personalized experience for customers. Moreover, the attitude of the customer service representatives played a significant role in shaping my experience. Empowering employees to take ownership of situations and exercise problem-solving skills can turn a challenging encounter into a positive one. Clear communication, empathy, and a proactive approach can make a world of difference in resolving issues effectively. Furthermore, as a UK customer, the return process through Germany added an extra layer of complexity. Streamlining return procedures for international customers could enhance the overall service experience and boost customer satisfaction. Despite the initial obstacles, I believe that with the right improvements, Navabi can transform moments of frustration into opportunities for growth. By addressing these challenges head-on, they have the potential to elevate their customer service and create a more seamless shopping experience for all. S
Sherrie
A True Gem – Exceptional Service and Quality!
Having hesitated for over a year due to negative feedback, I finally took a chance on navabi.de, and I am beyond thrilled that I did. As a plus-size shopper in the UK, finding both variety and quality has always been a challenge for me, made even more daunting post-Brexit. However, my experience with navabi.de completely exceeded my expectations. Not only was my order swiftly dispatched, but when I realized I had entered the wrong address, their customer service team promptly responded to my email and worked with DHL to ensure my package reached me the very next day with the corrected details. The efficiency and care they exhibited left me deeply impressed. And the products themselves? Impeccable quality across the board. I am grateful to have rediscovered a reliable source for stylish and well-made pieces, and I will most definitely be a returning customer. Thank you for restoring my faith in online shopping! C
Catherine Bryham
Embracing Quality and Overcoming Challenges
Sharing my experience with navabi.de has been a rollercoaster of emotions, from initial disappointment to eventual satisfaction. After placing an order and receiving a confusing email about a "return," I was apprehensive about the outcome. However, reaching out to their customer service team shed light on the situation, and I was pleasantly surprised by their prompt response and resolution. Despite the initial hiccup, I received a partial refund as promised, which showcased their commitment to customer satisfaction. The transparency in the process was reassuring, and I appreciate their efforts to rectify the situation swiftly. Furthermore, receiving a refund for the postage fee reinforced their dedication to resolving issues comprehensively. While there were bumps along the way, the outcome proved that navabi.de values its customers and strives to provide a positive shopping experience. My interactions with their customer service team were pleasant and effective, highlighting their professionalism and dedication to addressing concerns promptly. To fellow shoppers in New Zealand and Australia, navigating online purchases can indeed be challenging, but I encourage you to tread carefully and communicate any issues you encounter. Despite the initial confusion, navabi.de ultimately stood by their commitment to customer satisfaction, turning a potential negative experience into a positive one. A
Alex Botos
Exemplary Service and Seamless Returns Process at navabi.de
I am delighted to share my glowing review of navabi.de, a company that truly values customer satisfaction. Recently, I had to initiate a return, and I must commend navabi.de for their prompt and efficient service throughout the entire process. Unlike some negative reviews, my experience with navabi.de was nothing short of impeccable. From the moment I initiated the return, their team worked diligently to ensure a seamless process. I received timely updates on the status of my return, and any queries I had were promptly addressed with professionalism and care. In contrast to certain unfounded allegations, I was pleasantly surprised by the convenience of the returns process. The required form for customs clearance in Germany was readily provided, and I encountered no delays or obstacles in returning the item. Such attention to detail and customer service truly sets navabi.de apart from other retailers. I wholeheartedly recommend navabi.de to anyone seeking high-quality fashion and excellent customer service. My experience with them has been nothing short of exceptional, and I look forward to continuing to support a company that prioritizes customer satisfaction above all else. Thank you, navabi.de, for exceeding my expectations and setting a new standard in online shopping excellence. P
Patricia
Turning Disappointment into Persistence: My Experience with navabi.de
Navigating through online shopping can be a rollercoaster of emotions. My recent encounter with navabi.de was just that. Having ordered several items, my initial excitement was met with a mix of satisfaction and disappointment. While half of the items exceeded my expectations, the other half fell short, prompting me to initiate a return. Unfortunately, what ensued was far from seamless. The refund process turned into a frustrating ordeal, casting a shadow over my overall experience. Contacting customer service proved to be a challenge, with unanswered phone calls and vague responses via email. Blaming delays on external circumstances only added to my growing concern and frustration. As days turned into weeks, the promised 14-day refund period came and went, leaving me anxious and dissatisfied. Feeling unheard and unsupported, I found myself at a crossroads. However, fueled by determination, I took matters into my own hands and sought assistance through PayPal to expedite the resolution process. Despite the setbacks and obstacles faced, I choose to see this experience not as a deterrent but as a lesson in resilience. While my trust in the company may have wavered, my belief in the power of persistence remains unwavering. As I reflect on my journey with navabi.de, I am reminded that challenges are opportunities in disguise, urging us to push beyond our comfort zones and emerge stronger on the other side. O
Olga Jeremejev
Effortless Returns and Stellar Service at navabi.de!
Let me share my delightful experience with navabi.de and their impeccable customer service. Recently, I purchased a pair of trousers, but I was uncertain about the size, so I ordered multiple sizes to ensure the perfect fit. On March 16, I returned the items that didn't quite suit me. To my surprise and delight, yesterday, March 27, I received a prompt refund without any hassle! Living all the way in Oxford, UK, I was amazed by the efficiency and ease of the return process with Navabi. Their seamless returns policy and quick refund turnaround have truly set them apart from other online retailers. I am extremely grateful for their outstanding customer service and will definitely be a loyal customer in the future. Thank you, Navabi, for making my shopping experience without issues!
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Introduction
Navabi.de is a leading online fashion retailer that specializes in offering stylish and high-quality clothing for plus-size women. With a wide range of brands and sizes available, navabi.de aims to empower women of all body types and provide them with fashionable clothes that make them feel confident and beautiful.
Pros and Cons
- Pros:
- Extensive selection of plus-size clothing
- High-quality and stylish products
- Responsive and user-friendly website
- Dedicated customer service team
- Free returns within 14 days
- Cons:
- Some products may be expensive
- Limited options for petite or tall sizes
- Shipping costs can be high
User Experience
Navabi.de provides a seamless user experience with its well-designed and intuitive website. Browsing through the extensive product catalog is easy, thanks to the filters and sorting options. The website is also mobile-friendly, allowing users to shop conveniently from their smartphones or tablets.
Pricing and Value for Money
Navabi.de offers a range of price points to cater to different budgets. While some products may be more expensive compared to fast fashion brands, they provide excellent value for money due to their superior quality and flattering designs. Customers can expect to receive durable and well-fitting clothing that will last them a long time.
Customer Service
Navabi.de prides itself on outstanding customer service. Their dedicated team is available to assist customers with any queries or concerns they may have. Whether it's sizing advice, product information, or assistance with returns, customers can rely on prompt and personalized support from the friendly customer service representatives.
Product Quality and Selection
Navabi.de collaborates with renowned brands and designers to ensure that their customers have access to high-quality plus-size clothing. The selection is diverse and caters to various styles, from casual wear to formal occasions. Each product is carefully curated to meet the brand's quality standards and provide customers with fashionable and well-fitting options.
Website Usability
Navabi.de's website is designed with simplicity and functionality in mind. The search and navigation features make it easy for users to find specific items or explore new arrivals. The product pages provide detailed descriptions, size charts, and customer reviews to help shoppers make informed decisions. The checkout process is straightforward, and secure payment options are available.
Returns and Exchanges
Navabi.de offers hassle-free returns and exchanges, making it convenient for customers to try out their purchases. Items can be returned for free within 14 days, provided they are in their original condition. The return process is straightforward, and refunds are processed promptly, ensuring customer satisfaction.
Promotions and Discounts
Navabi.de occasionally offers promotions and discounts, allowing customers to enjoy savings on their purchases. These discounts can range from seasonal sales to exclusive offers for loyal customers. Customers are encouraged to subscribe to the newsletter or follow navabi.de on social media to stay updated about the latest promotions.
Reputation
Navabi.de has established a strong reputation in the plus-size fashion industry. Over the years, they have gained the trust of customers by consistently delivering stylish and high-quality clothing. Their commitment to inclusivity and body positivity has resonated with their target audience, earning them a loyal customer base.
Payment Options
Navabi.de provides a variety of secure and convenient payment options. Customers can choose to pay using major credit cards, PayPal, or Klarna. This flexibility allows customers to select their preferred method and complete their purchase with ease.
Loyalty Programs
Navabi.de offers a loyalty program to reward their valued customers. By creating an account and making purchases, customers can earn loyalty points that can be redeemed for future discounts or exclusive perks. This program encourages customers to continue shopping with navabi.de and benefits them with additional savings.
Customer Reviews
Navabi.de values feedback from their customers and encourages them to leave reviews for products they have purchased. These reviews provide valuable insights for potential shoppers and help them make informed decisions. Navabi.de also uses customer reviews to continuously improve their product selection and ensure customer satisfaction.
Community Involvement
Navabi.de actively engages with the plus-size community and supports initiatives that promote body positivity and inclusivity. They collaborate with influencers and participate in events to spread awareness about the importance of embracing all body types. Navabi.de's commitment to fostering a supportive community sets them apart as a socially responsible brand.
Shipping and Costs
Navabi.de offers shipping to various countries, ensuring that customers worldwide can enjoy their products. Shipping costs are calculated based on the destination and package weight, and the charges are transparently displayed during the checkout process. While international shipping costs can be high, customers can take advantage of free shipping promotions or consider it an investment in high-quality clothing.
In conclusion, navabi.de stands out as a reputable and trustworthy online retailer for plus-size clothing. With their extensive selection, dedication to high-quality products, excellent customer service, and commitment to inclusivity, navabi.de provides a satisfying shopping experience for women of all body types. Whether you're looking for everyday essentials or a special occasion outfit, navabi.de is the go-to destination for fashionable and flattering plus-size clothing.