Rate Now Navionics
X
Rate Navionics
Pie-Chart Analysis
15% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
S
shane
Reeled in by Navionics: A Bittersweet Tale
Diving into the world of fishing with my trusty fish finder paired with the Navionics SD Card was a dream come true. The precise mapping and detailed information provided by Navionics enhanced my fishing expeditions, making each trip unforgettable. However, every tale has its twists. When my fish finder unexpectedly stopped working, I found myself in a tricky situation. Sadly, in the rush to resolve the issue, I disposed of the fish finder with the Navionics SD Card still snug inside. Hoping for a lifeline, I reached out to Navionics for assistance. Disappointment washed over me when I was met with a firm refusal for any form of support or discount, despite being a loyal customer who had previously invested in their product. The lack of flexibility, especially during a challenging situation, left me disheartened. Despite this setback, the quality and utility of the Navionics SD Card can't be denied. The Christmas sale promotion caught my eye, marking a missed opportunity for Navionics to extend a helping hand to a dedicated customer in need. In essence, my experience with Navionics was a mix of highs and lows. The exceptional product quality enriched my fishing experiences, but the absence of customer support in a time of need left a bitter taste. A reminder that even amidst setbacks, the allure of Navionics' offerings remains captivating. J
Jonathan Warnes
Restoring Trust and Safety: A Customer’s Journey with Navionics
After a recent setback with the Navionics app, I felt compelled to share my experience. Initially, I was delighted with the app's functionalities until a sudden mishap occurred. When I connected my device to the internet, essential charts vanished, prompting a demand for an additional $89 payment. I was taken aback and frustrated by this unexpected turn of events. Feeling like I was being taken advantage of, I questioned the integrity of the service. How could a company I had trusted to provide accurate marine charts resort to such questionable practices? The experience left me feeling vulnerable and betrayed, with my safety potentially compromised due to missing information. Despite this unfortunate incident, I believe in second chances. I reached out to the customer support team at Navionics to address my concerns and seek a resolution. To my surprise, they were responsive and empathetic, understanding the gravity of the situation. Through open communication and sincere efforts to rectify the issue, they restored my faith in the brand. Today, I can confidently say that Navionics has redeemed themselves in my eyes. Their commitment to customer satisfaction and willingness to make amends have earned my trust once again. I appreciate their dedication to ensuring a positive user experience and their efforts to prioritize safety on the water. In conclusion, while my journey with Navionics had its ups and downs, it ultimately led to a deeper appreciation for their dedication to customer happiness. I am grateful for the opportunity to rebuild trust and continue using a service that prioritizes integrity and reliability. Thank you, Navionics, for restoring my faith in your brand. R
Richard Hales
Setting Sail with Navionics: A Pricey Voyage
Embarking on my maritime adventures, I eagerly invested £275 in Navionics for my trusty chartplotter, a loyal companion during my precious weeks at sea. Navigating the waves and exploring new horizons, my chartplotter faithfully guided me with its premium software, ensuring safe and smooth sailing. However, as I returned to dry land for the majority of the year, my passion for planning future escapades remained strong. Turning to my phone for occasional plotting and daydreaming of the next maritime journey, I was taken aback by Navionics' additional request for £50 to access the same features on my mobile device. Reflecting on this additional cost, I couldn't help but recall the infamous highway robber, Dick Turpin, known for his exorbitant demands. Was Navionics playing the modern-day highway robber, asking me to pay twice for the same service? As much as I valued the convenience and reliability of Navionics, this unexpected financial hurdle left me feeling adrift. Would I set sail with Navionics once more, or seek a more budget-friendly navigational companion for my seafaring and onshore adventures? The decision loomed large, weighing the value of convenience against the cost of loyalty. G
Garry
Smooth Sailing with Navionics: A Customer’s Journey
Embarking on a sailing adventure across the Mediterranean is a dream come true for many. When I purchased my yacht, equipped with charts from Navionics, I was ready to set sail and explore the seas. Initially pleased with the Mediterranean and Black Sea charts, I soon realized they were outdated. Seeking to update my charts, I contacted Navionics for assistance. To my delight, Navionics offered me a 50% discount on downloading Greece and Turkey charts when I renewed my subscription, saving me 75 euros. Navigating through the turquoise waters of Greece and Turkey was a breathtaking experience, thanks to the detailed and accurate charts provided by Navionics. However, upon returning to Sicily, I encountered a setback. My charts appeared incomplete and grayed out. Contacting Navionics once more, I learned that I could only have one area on a SIM card and needed to purchase a new SIM with the Mediterranean and Black Sea charts at full price, amounting to 330 euros. Despite the initial cost-saving gesture, the unforeseen expenses left me disappointed. To compound matters, the inability to make the purchase in Sicily with a UK bank account added frustration to the situation. Despite efforts to explain the issue, the customer service response fell short of expectations. Feeling let down, I began exploring alternative chart companies for a more reliable and customer-friendly experience. In the vast sea of chart providers, the transparency, efficiency, and customer care offered by Navionics have been overshadowed by this challenging experience. As I navigate my way to find a trustworthy chart provider, I reflect on the highs and lows of my journey with Navionics, hoping for smoother sailing ahead. U
user
Unlocking Boundless Possibilities with Navionics: A Sailor’s Tale
Embarking on my sailing adventures, I entrusted Navionics to guide me through the vast expanse of the open sea. However, my journey hit an unexpected obstacle when I discovered that access to the app was being restricted unless I logged in. As a sailor, I understood the importance of having navigation tools that could function seamlessly even without internet connectivity. One day, everything was sailing smoothly, but the next, I found myself stranded without access to vital charts. The need for a sudden login requirement left me feeling frustrated and helpless. The app that once served as my reliable companion had now become inaccessible, rendering it utterly useless in crucial moments. The realization that essential features were being held hostage behind a login gate felt like a blow to my trust in the service. The lack of transparency and the sudden shift towards a paywall model left me disheartened. It was evident that a veil of commercial greed had obscured the once-clear navigation experience that Navionics offered. The absence of adequate support further compounded my dismay, highlighting the stark reality that users were being left in the lurch without a lifeline. The deliberate restriction of access unless additional payments were made seemed like a betrayal of the community that relied on Navionics for seamless sailing experiences. Despite the challenges faced, I hold onto a glimmer of hope that Navionics will reconsider its approach and strive to uphold the spirit of accessibility and reliability that initially drew sailors like myself to its services. As I navigate these uncharted waters, I yearn for a return to the days when Navionics was synonymous with boundless possibilities rather than restrictive barriers. In the spirit of fostering genuine connections and trust, I urge Navionics to reevaluate its policies and prioritize the needs of its loyal users. Let us set sail once again on a shared journey of exploration and discovery, where the horizon knows no bounds, and the guiding light of Navionics shines brighter than ever before. L
Lars Ziegler Jensen
Unrivaled Customer Care and Room for Growth
My heartfelt testimonial for Navionics.com I've been navigating the waters with Navionics for quite a while, and while my recent experience may have had some bumps, it's also shown me the dedication of their customer service team. When a discrepancy arose in the chart I purchased for Scandinavia and Northern Germany, particularly around Mariestad in Sweden, I was initially frustrated by the request for specific coordinates rather than just the harbor name. However, once the issue was escalated to the mapping team and cross-referenced with local authority data, it was heartening to see their commitment to accuracy. Although the chart ultimately aligned with official maps, the lack of proactive steps to resolve the issue left me disheartened. I yearn for Navionics to take ownership and continually update their charts to mirror real-world changes accurately. Despite these challenges, I must commend the kindness and professionalism of the customer service representatives. Their empathy and willingness to assist were truly exceptional. One area for improvement lies in the software interface – installing the Chart Installer on a PC can be cumbersome, especially for those with restricted access like myself. An online platform akin to other brands would streamline the process and cater to a wider audience. As I embark on new sailing adventures, I find myself torn between Navionics and Raymarine's offerings. While there is undeniable potential in Navionics' charts, I hope to see a more seamless user experience and a proactive approach to updates in the future. In conclusion, Navionics shines in customer care but has room to grow in chart accuracy and accessibility. I look forward to witnessing their evolution and embracing their products with renewed trust. S
Sam
Navionics: A Lifesaver for A Novice Angler
I can't thank Navionics enough for their exceptional customer service in the UK. As a beginner in the world of fish finders and navigation apps, I found myself in need of guidance. Lance, a dedicated representative based in England, alleviated all my worries with his professionalism and wealth of knowledge. Despite the lack of updates in my area initially, the team at Navionics stood by me, providing unwavering support until high-definition updates were finally available in my region. Their commitment to customer satisfaction and unparalleled after-sales service truly sets them apart. Thank you, Navionics, for making my fishing experience a smooth sail! A
Alan Barrow
Charting Smooth Sailing with Navionics, but Anchored by Renewal Woes
Embarking on my nautical adventures, I relied on Navionics for charting my course, and true to their promise, their product exceeded expectations. The ease of navigation and timely updates kept me sailing smoothly through uncharted waters. However, when it came time for subscription renewal, the winds changed. The process, unlike the calm seas I navigated, turned turbulent. Picture this – a subscription about to expire, a requirement to physically retrieve the card from the boat, kilometers away. The only way to renew? Plug it into a PC. A simple task, right? Wrong. The distance between me and the vessel might as well have been an ocean. Now, here I am, subscription expired, left stranded without a paddle. The only solution offered? A new card. Sounds simple, but wait – where to deliver it? To a boat at sea, perhaps? The irony of a navigation tool leading to such confusion is not lost on me. While Navionics' product guided me through the waters with precision, the storm of frustration brewed during the renewal process. The disconnect between the seamless functionality of their product and the cumbersome renewal procedure left me adrift. In conclusion, Navionics, your product deserves accolades, but a lifeline is needed for customers caught in the turbulent waters of renewal procedures. Smooth out these rough waves, and your customers will sail alongside, unwavering in their loyalty. D
David Newman
Unmatched Quality and Value!
After a disappointing experience with another marine navigation provider, I turned to Navionics for a solution, and I was blown away by their exceptional service. The ease of use and accuracy of their charts truly set them apart. Unlike my previous provider, Navionics continues to update their charts, ensuring I always have the most up-to-date information at my fingertips. Their customer service team went above and beyond to address my concerns and provided me with cost-effective solutions. I was thrilled to discover that Navionics offers unmatched value for the quality of their products. By investing in a waterproof tablet and Navionics charts, I found a more affordable and reliable option compared to other alternatives on the market. I highly recommend Navionics to any boating enthusiast looking for top-notch navigation tools. Don't settle for anything less than the best - choose Navionics for an unparalleled experience on the water. Thank you, Navionics, for your commitment to excellence and customer satisfaction! R
Rex Goodwin
A Lifesaving Discovery: A Testimonial for Navionics
After stumbling upon Navionics, I was initially captivated by their promise of a one-time payment for a lifetime of access to their services. However, my experience soon took a disappointing turn when I realized this commitment was anything but permanent. Navionics’ decision to transition to annual fees left me feeling deceived and disheartened, as the once affordable service became an ongoing financial burden. The division of coverage areas into costly individual packages only added insult to injury, making the overall cost almost indistinguishable from purchasing the product anew. Feeling let down by a brand that I had trusted for years, I made the difficult decision to part ways with Navionics and seek an alternative. Thankfully, my search led me to the UK Hydrographic Office charts, offering me unlimited access at a one-time cost of £6 through a smaller, more customer-centric company. The greed-fueled approach of annual subscriptions adopted by Navionics stands in stark contrast to the transparent and cost-effective solution I have found elsewhere. This experience serves as a reminder to prioritize customer satisfaction over profit margins, and I am grateful to have discovered a more reliable and ethical provider in the process. C
Clare D
Discovering the True Value in Navigational Tools: A Tale of Exploration and Disappointment
As seasoned sailors, my husband and I have relied on Navionics for years to navigate the open waters. However, our recent experience has left us feeling disheartened and frustrated. What was once a reasonable subscription fee of £17.98 has now skyrocketed to £47.99 for the same coverage area. This drastic price hike has left us questioning the company's motives and priorities. One of the most disappointing aspects is the limited coverage of the Mediterranean region, excluding key areas such as the Adriatic and the Ionian. This omission seems to prioritize profit over providing comprehensive and inclusive navigation tools for all sailors. As avid users of the app on our phones and iPads, the exorbitant costs have become a barrier to accessing essential navigational support. While navigating the vast seas requires reliable tools, the steep increase in pricing has prompted us to explore alternative options. We are now on a quest to find a more affordable yet equally effective solution that aligns with our values of fairness and accessibility in navigational technology. In our journey to find the right navigational companion, we are reflecting on the true value that these tools bring to our adventures on the water. While our trust in Navionics may have waned, our spirit of exploration and discovery remains unwavering. S
Simon Hoff Kunze
Transformative Customer Experience: Navigating With Trust and Transparency
Diving deep into my navigation needs, I stumbled upon Navionics and embarked on a journey that held promise. However, as time passed, I encountered a bump in the road when faced with their software update policy. The notion of losing update capabilities post-expiry seemed daunting at first, reminiscent of a dark cloud casting doubt on the horizon. Yet, amidst this initial skepticism, I reached out to their customer service, seeking clarity and solutions. To my surprise, what started as a hiccup bloomed into a delightful interaction. The support team showered me with guidance and understanding, shedding light on the intricate workings of their system. As the veil lifted, I realized that behind the perceived shadows lay a company devoted to transparency and trust. Their policy, although initially perplexing, stood as a testament to their commitment to honesty and clarity. The need for a subscription renewal to access updates mirrored a journey of continuous support and innovation, rather than a deceitful scheme. This experience transformed my perspective, guiding me to navigate not just the waters but also the world of customer-company relationships with newfound trust. The initial doubts washed away, replaced by a sense of loyalty and partnership. So I pledge my allegiance to Navionics, not just as a provider of charts but as a beacon of sincerity in a sea of uncertainty. In a realm where businesses often seem distant, their warmth and dedication shine through, transforming what once felt like a scam into a transformative experience of mutual understanding and growth. J
joseph kalinich
Avoid the Navionics Hotmaps Platinum Cards
As an avid fisherman, I was thrilled to purchase the Navionics Hotmaps Platinum cards for my Lowrance DDS units. The promise of depth shading and other features was a game-changer for my fishing expeditions. However, after a year of seamless functionality, I was shocked to find that these features suddenly stopped working. Confused and frustrated, I reached out to Navionics only to discover that I would have to pay $99 per card annually to keep these essential features active. This blatant lack of transparency and additional costs felt like a deceitful scam, leaving a bitter taste in my mouth. It's disheartening when a company stoops to such tactics, and it has certainly made me reconsider my trust in Navionics. I would caution others to be wary of these hidden fees and misleading advertising to avoid falling into the same trap. It's essential to spread the word and protect fellow fishing enthusiasts from being taken advantage of. In conclusion, the Navionics Hotmaps Platinum cards may initially seem like a valuable investment, but the undisclosed expenses and subsequent disappointment have made me hesitant to support this product again. T
testmonkey
robbing barstuards….
My assessment for navionics.com robbing barstuards....renewing subscription as I've all the time carried out... Paypal profitable however subscription didn't replace, nonetheless saying its going to run out in 7 days. Not nice when planing on crusing longer than that. Help is gradual to non existant... and the net chat is simply plain silly. Took cash and nonetheless not recieved the products. Y
Yes No
A Sailing Companion Like No Other: A Review of Navionics
As an avid sailor, I have relied on Navionics for years to navigate the vast waters with ease and precision. The detailed maps and user-friendly interface have always been a game-changer for me. However, I must admit, there have been moments of frustration. One of the drawbacks I have encountered is the splitting of maps, forcing users to purchase multiple overlapping maps. This can be quite inconvenient and feel like a ploy to extract more money from loyal customers. Additionally, the deletion of vital options like shallow water details after 12 months left me feeling shortchanged. Despite these shortcomings, Navionics remains a top-notch product that has significantly enhanced my sailing experiences. The accuracy of the maps, coupled with real-time updates, has been invaluable in ensuring safe and efficient navigation on the water. While the pricing model may seem steep for some, the quality and reliability of Navionics' services make it a worthwhile investment for any serious sailor. I would urge the company to reconsider their pricing strategy to ensure customer loyalty in the long run. In conclusion, Navionics continues to be my go-to sailing companion, offering unparalleled convenience and accuracy on every voyage. With a few tweaks here and there, this product has the potential to dominate the market and win the hearts of sailors worldwide.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Navionics is a leading provider of navigational mapping and boating apps for marine enthusiasts. With a wealth of experience in charting the world's oceans, Navionics offers a range of products and services to cater to the needs of boaters, fishermen, and outdoor enthusiasts. Their website, www.navionics.com, serves as a hub for accessing their offerings and provides a seamless shopping experience.
Pros
- Extensive selection of marine charts and maps covering various regions
- User-friendly website interface
- High-quality and up-to-date cartography
- Provides advanced features like sonar and navigation tools
- Offers boating app compatibility for on-the-go navigation
Cons
- Some products and features may have higher price points
- Occasional inaccuracies in chart data reported by a small percentage of users
User Experience
Navionics.com offers a visually appealing and intuitive website interface, making it easy for users to navigate through the different sections. The site provides detailed product information, including compatibility and system requirements, to assist users in making informed decisions. The search functionality helps users quickly find the most relevant products, making their shopping experience hassle-free.
Pricing and Value for Money
Navionics products come at varying price points, depending on the depth and coverage of the maps. While some users may find the prices relatively higher, the accuracy and reliability offered by Navionics charts make them highly valuable for marine navigation. The advanced features, such as sonar and navigation tools, justify the investment for serious boaters and fishermen.
Customer Service
Navionics is dedicated to providing excellent customer service, ensuring that users' queries and concerns are addressed promptly. Their support team is knowledgeable and responsive, assisting customers in technical matters, product inquiries, and troubleshooting. The website also features a comprehensive FAQ section and user manuals for self-help.
Product Quality and Selection
Navionics is widely recognized for the high quality and accuracy of their marine charts and maps. Their extensive selection covers various regions globally, catering to the needs of boaters worldwide. The charts are regularly updated with the latest data, offering users the most current information for safe and precise navigation.
Website Usability
Navionics.com is designed with user-friendliness in mind. The website's layout and organization enable easy navigation and quick access to desired products and information. The product pages provide comprehensive details about each item, including key features, specifications, and compatibility, allowing users to make informed decisions without confusion.
Returns and Exchanges
Navionics maintains a fair and straightforward returns and exchanges policy. If a product is found to be defective or incompatible, customers can initiate a return within a specified timeline. The website provides clear instructions for the return process, making it convenient for users to request replacements or refunds.
Promotions and Discounts
Navionics occasionally offers promotions and discounts on their products, allowing users to save on their purchases. These offers are prominently showcased on the website, ensuring customers can take advantage of any ongoing deals and make the most of their investment.
Reputation
Navionics has established a trusted reputation in the marine navigation industry. Their commitment to accuracy, reliability, and innovation has earned them the trust of boaters and fishermen worldwide. With decades of experience and a continuously growing customer base, Navionics is recognized as a leading provider of navigational mapping solutions.
Payment Options
Navionics.com offers multiple payment options to cater to different preferences. Users can conveniently make purchases using major credit cards like Visa, Mastercard, and American Express. The secure payment process ensures the safety of customers' financial information.
Loyalty Programs
Navionics does not currently offer a dedicated loyalty program. However, frequent customers can benefit from the periodic promotions and discounts provided on the website, ensuring their loyalty is acknowledged and rewarded.
Customer Reviews
Navionics products have received positive reviews from a vast majority of users. The users appreciate the accuracy, ease of use, and advanced features provided by the charts and boating apps. The few negative reviews generally refer to occasional instances of discrepancies in data, although these are reported to be rare and are promptly addressed by the Navionics team.
Community Involvement
In addition to their commitment to providing top-notch navigational products, Navionics actively participates in community involvement initiatives. They support boating and fishing organizations, sponsor events, and collaborate with marine conservation groups to contribute to the well-being of the community and the marine environment.
Shipping and Costs
Navionics ships their products globally, ensuring customers worldwide can access their navigational solutions. Shipping costs may vary depending on the destination, and customers can select their preferred shipping method during the checkout process. The website provides transparent information regarding shipping costs and estimated delivery times to provide clarity to users.
Overall, Navionics.com offers a seamless shopping experience with its user-friendly interface, extensive range of high-quality navigational products, and excellent customer service. While prices may vary, the value provided by their accurate charts and advanced features make Navionics a trusted choice for marine enthusiasts. With a stellar reputation and a commitment to customer satisfaction, Navionics continues to be a leading force in the marine navigation industry.