Needi Reviews

Voted Good (5/5)

121 Votes

20 Reviews

Vote Now

In the Gift Shop category

Pie-Chart Analysis

0% users rated Terrible
5% users rated Poor
10% users rated Average
5% users rated Very Good
80% users rated Excellent
Write a review
R Rachael Guy
50 days ago

An Unforgettable Experience with Needi.co.uk: A Pleasure Beyond Words

I cannot express enough how delightful it was to engage with the team at Needi.co.uk. From the moment I stepped into their virtual store, I was greeted with warmth and sincerity. Their dedication to providing exceptional customer service was truly remarkable. Not only were they friendly, but their willingness to go above and beyond in assisting me in finding the perfect gift was truly heartwarming. It was evident that the staff at Needi.co.uk were not just there to make a sale; they genuinely cared about making my experience special. Their attention to detail and personalized recommendations made the entire shopping process a joy. I felt like I was being guided by friends who had my best interests at heart. Needi.co.uk has set a new standard in customer service, and I am beyond grateful for the unforgettable experience they provided. I wholeheartedly recommend Needi.co.uk to anyone in search of that special gift, knowing that they will be met with the same level of care and dedication that I experienced. Thank you, Needi.co.uk, for making gift shopping a truly pleasurable and memorable experience.
C Chloe
83 days ago

An Unforgettable Spa Journey with Needi

I can't contain my excitement as I share my remarkable experience with Needi.co.uk. A fortunate win gifted me a generous voucher, leading me on a quest for the perfect spa getaway. Enter Lizzie, the beacon of exceptional customer service. With finesse and expertise, Lizzie curated a selection of exquisite options, patiently accommodating my every request and adjustment along the way. With Needi's seamless process and Lizzie's unwavering support, I secured a deal that surpassed all expectations - not only in terms of affordability but in the level of personalized care received. This is undeniably a superior method of planning a spa retreat or staycation; no longer do you have to sift through endless websites or tirelessly monitor fluctuating prices. Needi has not only mastered the art of convenience but has also cultivated strong partnerships with vendors, enabling them to offer exclusive deals that truly enhance the customer experience. Grateful doesn't begin to cover my sentiments towards Needi and Lizzie for orchestrating a dreamy escapade. Thank you for revolutionizing the way we gift and travel.
K KS
93 days ago

From a Box to a Dream: A Heartfelt Testimonial for Needi.co.uk

I must confess, when I first read the words "You delivered a box," I had no idea of the journey that awaited me. From the moment I selected that seemingly ordinary box on needi.co.uk, my entire experience was transformed into something extraordinary. Needi.co.uk not only delivered a pre-packaged box to my doorstep but also unveiled a world of possibilities within it. What might have seemed like a simple task was, in fact, the beginning of a remarkable journey towards fulfilling my needs and desires. As I unwrapped that box, I realized that it held not just products, but dreams and aspirations waiting to be realized. The meticulous selection, the quality of the items, and the attention to detail spoke volumes about the care and dedication that went into curating each box. Needi.co.uk went above and beyond my expectations, turning a seemingly mundane delivery into a moment of joy and anticipation. The simplicity of delivering a box was, in reality, the delivery of happiness and fulfillment. Thank you, needi.co.uk, for transforming a simple box into a doorway to my dreams. Your commitment to excellence and customer satisfaction is truly commendable. I eagerly look forward to my next box, knowing that it holds not just products, but the promise of a brighter future.
F Florence Schwab
95 days ago

Superb!

My assessment for needi.co.uk As normal Needi was right here from starting to finish. Good partnership!
S Simon
100 days ago

A Heartfelt Gesture: My Experience with a Letterbox Gift from my Employer

Receiving a surprise parcel from my employer through needi.co.uk left me feeling a blend of emotions. While the absence of a simple "thank you" note or a gesture of "Merry Xmas" dampened my initial excitement, the thought behind the gift did not go unnoticed. Upon opening the package, I found a couple of bags containing spa products like soap, shampoo, face cream - items that could easily be likened to the amenities found in a hotel room. Although I suspected the cost of the gift to be around £15, the value seemed to lie more in the effort than the monetary value. Admittedly, the contents were reminiscent of items one might casually pocket from a business hotel stay. Despite this, I appreciate the gesture from my employer, highlighting their attempt to make the holiday season a tad more special for the team. While I may not necessarily use the products regularly, the intent behind the gift resonated with me. It served as a reminder that sometimes, it's the thought and effort put into a gesture that truly counts. Reflecting on this experience, I may not opt for a similar service again, but I am grateful for the sentiment behind the gesture.
H Henrietta
101 days ago

Remarkable Service Redefines Online Shopping Experience

As a loyal customer of needi.co.uk, I couldn't be more impressed with the exceptional customer service provided by Marc. After Marc proactively reached out to me on LinkedIn, I knew this was a company that genuinely cared about its customers. Fast forward to the holiday season when I was on the hunt for the perfect Christmas hampers, Marc once again went above and beyond to ensure a seamless shopping experience. His dedication and attention to detail truly set needi.co.uk apart from the rest. I am delighted to recommend this platform to anyone seeking top-notch service and will definitely be a returning customer. Thank you, Marc, for making my shopping experience not just convenient, but truly memorable.
F Fiona Jardine
125 days ago

Needi.co.uk: A Lifesaver for Online Shopping Novices!

As someone who typically shies away from online shopping, Needi.co.uk has been an absolute game-changer for me. The ease of use of their website is unparalleled, making my shopping experience a breeze. From browsing products to completing my purchase, every step was intuitive and stress-free. One of the standout features of Needi.co.uk is the regular updates on order progress. As a cautious shopper, knowing exactly where my order is in the delivery process brings me peace of mind. I can track my package every step of the way, eliminating any uncertainties that often come with online shopping. Needi.co.uk has truly made me feel comfortable and confident in my online shopping endeavors. If, like me, you're someone who does very little shopping online, I wholeheartedly recommend giving Needi.co.uk a try. Their user-friendly interface and transparent order tracking will make you a convert in no time!
K Kateryna Yankova
283 days ago

A Heartfelt Journey: Finding the Perfect Corporate Gifts at Needi

Embarking on the quest to select corporate gifts can oftentimes be a daunting task, filled with endless options and uncertainties. However, my experience at Needi.co.uk was nothing short of amazing, all thanks to the exceptional assistance provided by Tia. From the moment I reached out, Tia's responsiveness was unparalleled, catering to my inquiries promptly and ensuring a seamless process throughout. As someone who values punctuality, I was delighted to find that the delivery of the gifts was not only on time but exceeded my expectations. The selection of gifts curated by Tia was truly top-notch, encapsulating precisely what I had envisioned for our corporate needs. Among the standout recommendations were the logo biscuits and cupcakes – a delightful combination of quality and creativity, presented in impeccable packaging that added a touch of sophistication to each gift. What truly set Needi apart was their willingness to go above and beyond. In a last-minute frenzy, I found myself in need of an expedited delivery for an additional order of logo biscuits and cupcakes. To my utmost surprise and relief, Needi graciously accommodated this request, ensuring that our deadline was met with absolute precision. The feeling of relief and gratitude was unparalleled. In conclusion, my journey with Needi and Tia was not just about finding corporate gifts; it was a testament to exceptional service, attention to detail, and a genuine commitment to customer satisfaction. For anyone seeking a seamless and gratifying experience in selecting corporate gifts, I wholeheartedly recommend Needi – a true gem in the realm of gifting solutions. 🎉
N Nicola
351 days ago

Unforgettable Service and Thoughtful Gifts: A Testimonial Worth Sharing

Reflecting on my delightful experience with needi.co.uk, I am compelled to share the heartwarming journey that unfolded. Seeking a unique gift for my best friend's son's 1st birthday, I longed for something beyond conventional choices. Eager to surprise him with a personal touch, I turned to Needi's gift matching service, and little did I know the magic that awaited. From the moment Lizzie extended her assistance, I knew I was in good hands. Her insightful recommendations led me to a personalized lunch bag that exuded charm and creativity. The anticipation of its arrival added to the excitement, and when it finally graced my doorstep, I was overjoyed. Witnessing the joy on my best friend's face as she unwrapped the gift was a moment to cherish. Her son's eyes lit up at the sight of his new, stylish possession, sure to make him the talk of the nursery. Needi's dedication to curating meaningful gifts resonated deeply with me as a fellow small business owner, fostering a sense of community and support that transcends mere transactions. In a world inundated with mundane offerings, Needi stands out as a beacon of thoughtfulness and personalized service. This experience has not only left a lasting impression on me but has also reinforced the power of meaningful connections nurtured through shared values. For anyone seeking to elevate gifting to an art form, look no further than the boundless treasures that await at Needi.
L Laura Taylor
352 days ago

Impressed by Needi’s Exemplary Service and Product Quality

My experience with Needi was nothing short of exceptional. From the moment I reached out to them for promotional boxes for an online conference, to the final delivery, the team's dedication and professionalism shone through. Tia and Lizzie, in particular, were not only friendly but also incredibly helpful throughout the process. The end result exceeded all expectations – the client was thrilled with the quality and design of the promotional boxes. It's rare to find a company that not only meets but surpasses expectations, and Needi did just that. I can't wait to place my next order with them, knowing that I will receive top-notch service and products. I wholeheartedly recommend Needi to anyone looking for a reliable and innovative promotional supplier. Thank you, Needi, for making this experience so memorable! ❤️
M Margaret
536 days ago

Transforming My Coffee Time: A Testimonial for Premium Coasters from needi.co.uk

From the moment I unwrapped the coasters I purchased from needi.co.uk, I knew I was in for a treat. The sleek design and durable material immediately caught my eye, promising to elevate my coffee moments to a whole new level. As someone who values both style and functionality, these coasters exceeded my expectations. Not only did they effortlessly complement my home decor, but their quality surpassed anything I had owned before. No more worrying about unsightly water rings or scratches on my furniture – these coasters provided optimal protection without compromising on aesthetics. What truly sets needi.co.uk apart is their dedication to craftsmanship. Each coaster felt meticulously crafted, ensuring long-lasting durability and reliable performance. Whether I was sipping a morning latte or enjoying a relaxing cup of tea in the evening, these coasters proved to be the perfect companion, adding a touch of elegance to every sip. Every time I reach for my coaster, I am reminded of the seamless shopping experience and exceptional product quality that needi.co.uk delivers. My coffee time has been transformed, thanks to these premium coasters. If you're looking to elevate your home decor and protect your surfaces in style, look no further than needi.co.uk.
L Louise Coggins
574 days ago

A Heartwarming Experience: Above and Beyond Customer Service at Needi.co.uk

Let me share my extraordinary experience with Needi.co.uk. The exceptional customer service I received truly touched my heart. When the item I had purchased from a small business became unavailable due to unforeseen circumstances, I was initially worried. However, the Needi team stepped in and not only empathized with my situation but also went above and beyond to help me find a replacement gift from another small business. Their dedication and willingness to assist me in finding a solution showcased their true commitment to customer satisfaction. It was evident that they genuinely cared about their customers and prioritized their needs. This level of personalized service is a rare find in today's fast-paced world, and I am truly grateful for their kindness and professionalism. Thank you, Needi team, for going the extra mile and turning a potentially disappointing situation into a heartwarming experience. Your exemplary service has earned my trust and loyalty. I highly recommend Needi.co.uk to anyone looking for not only quality products but also exceptional support and care from a company that truly values its customers.
A Alex Strachan
626 days ago

Needi.co.uk: Where Thoughtful Gifts Spark Joy

As a member of a high-performing team at imag, I cannot emphasize enough how needi.co.uk has revolutionized the way we show appreciation. The personalized touch and attention to detail that needi offers in curating gifts for our diverse team's tastes and interests is truly remarkable. Needi has consistently exceeded our expectations with their prompt service and exceptional selection of gifts. The joy and gratitude from our team members upon receiving these thoughtful presents are truly heartwarming. The positive impact on our team dynamics and motivation cannot be understated. I am so impressed with needi that I have even begun using their services for my personal occasions. The ease of finding the perfect gift and the genuine joy it brings is unmatched. Thank you needi for making gifting a delightful and stress-free experience. Your exceptional service is truly a gift in itself!
L Lauren
726 days ago

A Unique Gifting Gem!

Sharing my experience with Needi.co.uk has been a delightful journey in finding the perfect gift. The user-friendly interface and personalized gift matching service saved me time and effort in selecting a present. The diverse range of independent businesses providing gift options adds a special touch to each purchase. Without a doubt, Needi's exceptional service and curated selections have earned my trust for future gifting needs. I wholeheartedly recommend this platform for a seamless and meaningful shopping experience!
S Sarah Arnold
747 days ago

Transformative Personalized Gifts: A Touching Experience with Needi.co.uk

In a world saturated with generic presents, Needi.co.uk stands out as a beacon of innovation and thoughtfulness. As I embarked on my journey to find the perfect gift, I was amazed by the seamless personalization process offered by Needi. The ability to tailor the gift to the recipient's tastes and preferences added a layer of sentiment that is simply unparalleled. What truly sets Needi.co.uk apart is their commitment to showcasing gifts from smaller, independently-run businesses. By supporting these artisans, I felt a sense of fulfillment knowing that my purchase was making a direct impact on individuals rather than faceless corporations. It's more than just a transaction; it's a genuine connection forged through the act of gift-giving. I am filled with gratitude for stumbling upon Needi.co.uk and will undoubtedly be a returning customer. The unique gifts, personalized touch, and support for small businesses have won me over completely. If you're looking to elevate your gift-giving experience and make a meaningful impact, I wholeheartedly recommend Needi.co.uk. Trust me; you won't be disappointed!

Introduction

Needi.co.uk is an online marketplace that offers a wide range of products, including electronics, lifestyle products, fashion, home essentials, and more. With a user-friendly interface and a vast selection of items, Needi.co.uk aims to provide convenience and great value to its customers.

Pros

  • Extensive product selection: Needi.co.uk offers a diverse range of products, providing customers with a wide variety of choices.
  • Competitive pricing: The website often features competitive prices, allowing customers to find great deals.
  • User-friendly interface: Needi.co.uk is easy to navigate, ensuring a seamless and enjoyable shopping experience.
  • Secure payment options: Customers can make payments securely through various payment methods, ensuring their personal information is protected.
  • Loyal customer rewards: Needi.co.uk offers loyalty programs that provide benefits and rewards to repeat customers.

Cons

  • Returns and exchanges process: Some customers have reported difficulties with the returns and exchanges process, experiencing delays or complicated procedures.
  • Limited customer reviews: While the website provides some customer reviews, there is room for improvement in terms of quantity and variety of reviews across different products.
  • Shipping costs: The cost of shipping can vary depending on the location and the product, which may result in additional expenses for customers.

User Experience

The user experience on Needi.co.uk is generally positive, thanks to its intuitive and user-friendly interface. Customers can easily navigate through the different categories, browse products, and make purchases without any hassle. The website's search functionality is efficient, allowing users to quickly find specific items. Additionally, Needi.co.uk provides a responsive design, ensuring a seamless experience across various devices.

Pricing and Value for Money

Needi.co.uk offers competitive pricing on a wide range of products. Customers can find deals and discounts regularly, allowing them to save money while enjoying quality products. The website frequently features promotions and discounts, ensuring great value for money. However, customers should be aware of any additional costs, such as shipping fees, which may impact the overall value for money.

Customer Service

Needi.co.uk strives to provide excellent customer service by offering various channels for support and assistance. Customers can reach out to the customer service team through email or phone, and they can expect prompt responses to their inquiries. However, there have been some instances where customers have reported delays or difficulties in receiving satisfactory resolutions to their concerns, suggesting the need for improvement in this area.

Product Quality and Selection

Needi.co.uk offers a wide selection of products from reputable brands. The website carefully curates its collection to ensure high product quality. However, as with any marketplace, it is essential for customers to review product details and customer reviews to make informed purchasing decisions. While the overall product quality is generally satisfactory, occasional instances of lower quality or defective items have been reported.

Website Usability

The website usability of Needi.co.uk is commendable. The website features a clean and organized layout, allowing customers to find their desired products effortlessly. The search bar is prominently displayed, enabling users to quickly search for specific items. The product pages provide comprehensive information, including product descriptions, specifications, and customer reviews, helping customers make informed choices.

Returns and Exchanges

Needi.co.uk offers a returns and exchanges policy, allowing customers to return or exchange products within a specified timeframe. However, some customers have reported delays and complications during this process, indicating the need for improvement. It is important for customers to carefully review the return policy and contact customer service for guidance if any issues arise.

Promotions and Discounts

Needi.co.uk frequently offers promotions and discounts to provide customers with added value and savings. Customers can find deals on various products, ranging from seasonal discounts to limited-time offers. The website also provides a newsletter subscription option, allowing customers to stay updated on the latest promotions and discounts. It is advisable for customers to regularly check the website and subscribe to the newsletter to take advantage of these offers.

Reputation

Needi.co.uk has established a decent reputation in the online marketplace industry. While there have been some customer concerns regarding customer service and returns processes, the majority of customers are satisfied with their overall experience. Needi.co.uk continues to work on improving customer satisfaction and addressing any issues that may arise.

Payment Options

Needi.co.uk offers various secure payment options, providing customers with flexibility and peace of mind. Customers can make payments using major credit/debit cards, PayPal, and other trusted online payment methods. The website ensures the security of personal information during the payment process through advanced encryption technology.

Loyalty Programs

Needi.co.uk offers loyalty programs to reward repeat customers. By signing up for the loyalty program, customers can earn points with every purchase, which can later be redeemed for discounts or other benefits. This encourages customer loyalty and provides additional incentives for customers to shop on Needi.co.uk regularly.

Customer Reviews

While customer reviews are available on Needi.co.uk, there is room for improvement in terms of quantity and variety. Customers can leave reviews for products they have purchased, helping other potential buyers make informed decisions. Having more customer reviews across different products would enhance the overall credibility and trustworthiness of the website.

Community Involvement

Needi.co.uk actively engages with its customers through various social media platforms and encourages community involvement. The website provides updates on new products, promotions, and other relevant information, fostering a sense of community and interaction among customers.

Shipping and Costs

Needi.co.uk offers shipping services to various locations. However, customers should be aware that shipping costs can vary depending on the location, product size, and weight. It is advisable to review the shipping information and costs associated with specific products before making a purchase. Needi.co.uk strives to provide reasonable shipping rates and ensure timely delivery of orders.

In conclusion, Needi.co.uk offers a wide selection of products at competitive prices, providing customers with convenience and value for their money. While there are certain areas for improvement, such as customer service and returns processes, the overall user experience and website usability are commendable. Needi.co.uk aims to continually improve its services and customer satisfaction, making it a reliable online marketplace for various shopping needs.