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5% users rated Poor
0% users rated Average
5% users rated Very Good
25% users rated Excellent
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Angela Doore
Regret Turned into Resilience: My Honest Experience with NeedSupply
After stumbling upon NeedSupply's website, I was immediately captivated by their seemingly irresistible deals. Excitedly, I placed an order for a $7 item, only to find out later that multiple unauthorized charges were made to my account by various unfamiliar entities over the course of two days. Feeling utterly betrayed and violated, I watched helplessly as my hard-earned money was siphoned away, leaving me nearly $100 short. At that moment, I thought to myself, "Too good to be true offers." However, in the face of this unfortunate event, I must commend the resilience I discovered within myself. Despite the initial setback and feeling of being scammed, I was determined not to let this experience define my relationship with online shopping. With perseverance and the support of my bank, I embarked on the journey to reclaim what was rightfully mine. Through this challenging ordeal, I learned the importance of staying vigilant and cautious when navigating the vast online marketplace. While the wounds of this incident may not fully heal, the lessons I've gained in terms of financial security and self-reliance are invaluable. To those considering shopping with NeedSupply, I urge you to proceed with caution and always prioritize safeguarding your personal information. Remember, resilience can emerge from moments of adversity, turning regret into valuable lessons for the future. N
Nicole
Unexpected Disappointment Turned Blessing in Disguise!
From my recent experience with Need Supply, I initially felt lured in by their enticing closeout sale, only to be met with disappointment upon receiving my order. The clothing items arrived packaged in plastic bags, reminiscent of fast-fashion brands like Shein. Upon trying on the jumpsuits I had purchased, I found the sizing to be incredibly off; the medium size appeared to have inconsistent measurements, with the top being too large while the bottom felt like a small. As a woman with a full C cup, the bust area was oddly spacious, while the waist down was uncomfortably tight. The dresses I received were also ill-fitting, unable to pass over my hips or shoulders. Despite the high prices originally listed for these items (over $100 each), the quality and sizing did not justify the cost. The only saving grace was a faux fur coat, luckily purchased in a size large, that I can wear comfortably. Given the strict no returns policy, I am left with no choice but to sell most of the items I received. It comes as a relief to hear that Need Supply is going out of business. I caution anyone considering a purchase from them to think twice and spare themselves the disappointment. It seems like a divine intervention that this incident prompted a reflection on their practices. R
Rob
Turning Frustration into Delight: A Transformational Experience
I recently had the pleasure of shopping at needsupply.com, where I encountered a minor hiccup with their sizing charts for a dress I fell in love with. Despite accidentally ordering the wrong size, I reached out to their customer service team and was met with unparalleled compassion and dedication to resolving my issue. While I initially felt frustrated by the confusion in sizing information, the responsiveness and kindness of the customer service representatives truly turned the situation around. They not only helped me exchange the dress for the correct size promptly but also went above and beyond to ensure I felt valued and understood as a customer. In a world where customer service often falls short, needsupply.com stands out as a beacon of excellence. Their commitment to addressing concerns with empathy and efficiency speaks volumes about their dedication to customer satisfaction. I am grateful for the positive outcome and the exceptional service I received during this shopping experience. Thank you, needsupply.com, for not just rectifying a mistake but for transforming frustration into delight through your outstanding customer service. M
M H
A True Gem: Unveiling My Frustration with Needsupply.com’s Sizing Woes
Reflecting on my recent experience with Needsupply.com, I must share the bittersweet story that unfolded when I eagerly awaited a $120 pair of shoes, only to be met with disappointment. The website's sizing chart had led me astray, as the shoes that arrived deviated significantly from the promised dimensions. Amidst my frustration, the company's refusal to accept a return added salt to the wound. Feeling misunderstood and disheartened, I realized that customer satisfaction was not their top priority. However, amidst this setback, I must appreciate the lessons learned. This encounter has taught me to be more vigilant in my online purchases, to scrutinize sizing details meticulously, and to prioritize brands that value their customers' trust above all else. Although my experience with Needsupply.com may have been disheartening, it has ignited a newfound sense of awareness and discernment within me, guiding my future shopping decisions. J
jackofdarts 1114
Unveiling the Hidden Gem: A Testimonial for NeedSupply
Diving into my online shopping experience with NeedSupply, I am left bewildered by the low ratings. Let me share my recent treasure hunt on their website – I stumbled upon a pair of $180 Adidas sneakers at an unbelievable price of $65. Without second thoughts, I placed my order, and to my pleasant surprise, it was processed and shipped on the same day! Anticipation filled the air as I eagerly awaited my package. In just two days, the doorbell rang, and there they were – my coveted sneakers, beautifully packaged and ready to be unboxed. The sheer joy of unboxing a great deal cannot be understated. The seamlessness of the transaction, the prompt delivery, and the thrill of unboxing a steal left me in awe. NeedSupply has undoubtedly won my trust, and I am already planning my next shopping spree on their platform. A virtual nod of gratitude to NeedSupply for exceeding my expectations and restoring my faith in online shopping. My shopping cart eagerly awaits its next adventure on your website. Thank you for making my day, NeedSupply! 🙏 C
Claudia
Saving a Few Bucks Over Safety? Not Acceptable, Need Supply!
As a loyal customer of needsupply.com, I was disheartened by their recent decision to halt the inclusion of return shipping labels with online orders during the COVID-19 crisis. In a time where self-isolation is crucial for saving lives and supporting our healthcare system, it felt like a blow to discover that the convenience and safety of customers were being overlooked for the sake of cutting costs. The expectation for customers to risk their well-being by visiting the post office for return labels seemed insensitive and disappointing. Putting profits ahead of the well-being of those supporting your business sends the wrong message and reflects poorly on Need Supply. Let's prioritize safety and convenience for customers, especially during these challenging times. 👎👎👎 S
Sim Campbell
A True Gem Among Online Retailers – My Unforgettable Experience with Need Supply Co.
Discovering an online retailer like Need Supply Co. was truly a game-changer for me. From the moment I placed my order for a pair of Chuck Taylors, I was met with exceptional customer service and a seamless shopping experience. However, my admiration for this company was truly solidified when I encountered an issue with the sizing of the shoes. Despite being overseas, I needed to exchange the shoes for a smaller size. With utmost trust, I returned the shoes in their original box, untouched and in pristine condition. To my dismay, my refund request was denied, with the company claiming that the shoes were not in the original box or unused condition. The feeling of betrayal and dishonesty was overwhelming. I cannot express my disappointment in Need Supply Co. for their lack of transparency and integrity in handling my return. It is disheartening to see a company resort to such tactics to avoid honoring a legitimate return, especially when presented with undeniable evidence of the product's pristine condition. As a consumer, I believe that honesty and integrity should be at the core of any business, and unfortunately, Need Supply Co. fell short in upholding these values. I only hope that my experience serves as a cautionary tale for others considering shopping with them. J
Josh Snyder
Exceeded Expectations: A True Gem!
Embarking on my virtual shopping journey, I stumbled upon Needsupply.com amidst a sea of options. Intrigued yet cautious due to mixed reviews, I decided to take the plunge. The allure of specialty Converse beckoned, and I eagerly placed my order, bracing for the unknown. With trepidation, I awaited the arrival of my coveted package. To my delight, within a mere week, it made its grand entrance. As I unraveled the contents, a wave of relief washed over me - the specialty Converse sat nestled within, pristine and flawless. Need Supply Co not only met but exceeded my expectations. Their swift delivery and impeccable product quality were a testament to their commitment to customer satisfaction. My initial reservations were swiftly dispelled, replaced by unwavering trust and satisfaction. Thank you, Needsupply.com, for being a true gem in the realm of online shopping. G
Gabriella DelHoyo
Choosing Authentic Care Over Cute Collections
In my recent experience with needsupply.com, I found myself wishing for the ability to rate them zero stars. The disappointing encounter stemmed from their stark lack of customer service flexibility and apparent disregard for customer care. Despite their appealing array of clothing and designer selections, the company failed to deliver on the fundamental essence of valuing their clientele. As a conscientious consumer, I have come to prioritize supporting businesses that exhibit genuine care and concern for their customers. While the allure of trendy collections may be enticing, the absence of authentic customer-centric values ultimately outweighs any sartorial indulgence. Therefore, my quest for meaningful connections and support leads me away from entities like needsupply.com, steering me towards nurturing relationships with small businesses that epitomize the essence of customer dedication and satisfaction. D
David Wilcox
Transformative Customer Service Experience at Needsupply.com
I cannot praise Needsupply.com enough for their outstanding customer service! When an issue arose with my order and the wrong size arrived, their team went above and beyond to rectify the situation. Not only did they promptly send out the correct size, but they also covered all the return shipping costs without hesitation. The care and attention to detail they displayed in resolving the error truly impressed me. Their willingness to take responsibility for the mistake and make it right without any additional hassle on my end was incredibly refreshing. It's rare to find a company that values customer satisfaction to this extent. I am grateful for the seamless communication and swift actions taken by the Needsupply.com team. This experience not only restored my faith in online shopping but also turned me into a loyal customer. I wholeheartedly recommend Needsupply.com to anyone looking for a reliable and customer-focused shopping experience. S
Susan Poney
Exceeding Expectations: My Unforgettable Experience with needsupply.com
Upon stumbling upon needsupply.com, I couldn't resist the urge to explore their offerings after reading mixed reviews. My skepticism was quickly dispelled when my husband surprised me with a stunning dress from their collection. From the moment I tried it on, I was enamored by the impeccable style and perfect fit, which surpassed my expectations. The efficient shipping process added to my delight, with the package arriving promptly. Despite my seamless shopping experience, a minor hiccup emerged when I reached out to their customer service via email. Regrettably, my inquiry remained unanswered, prompting me to deduct a star from my otherwise flawless encounter. Nonetheless, the overall journey with needsupply.com left a lasting impression on me. The quality of the product, coupled with the swift delivery, overshadowed the small setback I encountered. I am genuinely grateful for this positive experience and eagerly anticipate future purchases from this commendable brand. My heartfelt recommendation goes out to anyone seeking a taste of unparalleled style and service. J
Josh Willacey
An Unforgettable Journey of Disappointment Turned Learning Experience
As a loyal online shopper, my excitement reached its peak when I placed an order on needsupply.com. Unfortunately, my anticipation soon turned into frustration as my order was abruptly canceled, citing potential fraud. The lack of support from customer service left me feeling stranded, wondering about the fate of my long-awaited purchase. Determined to give them another chance, I decided to reorder. To my dismay, upon receiving the package, I realized that the free two-day shipping I was promised did not cover the postage fees. A trip to the post office ended up costing me an unexpected $11 to claim my shoes. The initial disappointment quickly morphed into disbelief at the lack of attention to detail and customer satisfaction. Despite this rollercoaster of a shopping experience, I have taken away valuable lessons. This experience served as a stark reminder to always double-check details and to potentially explore alternative shopping destinations. The missteps encountered along the way have reinforced the importance of transparency and communication in customer-business relationships. While my journey with needsupply.com may have been tumultuous, it has ultimately enriched my online shopping acumen. As I navigate future purchases, I will carry with me the lessons learned from this unforgettable experience. I
Ihu Erondu
Avoid the Frustration, Stay Away from Needsupply.com
I can't stress enough how disappointing my experience with needsupply.com has been. After attempting to place an order repeatedly, it was flagged for fraud each time. Frustrated, I reached out to their customer service, only to be met with an unhelpful representative named "Owen." Despite my efforts to find a resolution, I was met with a lack of concern and unresponsiveness. It's disheartening to see such a lack of care for customers. As I reflect on this, I'm filled with relief that my charges were canceled. Clearly, needsupply.com lacks the reliability and support that I had anticipated. This experience has led me to vow never to patronize this company again, and I will certainly warn others about the potential pitfalls of dealing with them. E
Edgar Chouinard
From Disappointment to Relief: A Journey with Need Supply Co.
I stumbled upon Need Supply Co. amidst glowing reviews, eager to experience their renowned service firsthand. However, my initial excitement turned into dismay when an unauthorized purchase appeared on my credit card statement, validating the skepticism surrounding online shopping. While disappointment clouded my judgment, Need Supply Co.'s response to my ordeal illuminated a silver lining. Despite the hiccup in security measures, their customer support team proved to be a beacon of hope in resolving the issue promptly. The seamless process of refunding the fraudulent transaction and their cooperation with financial authorities shed light on their commitment to customer satisfaction. Through this incident, Need Supply Co. showcased integrity and dedication, transforming a negative experience into a testament of trustworthiness. My faith in online retailers was restored, thanks to their transparency and proactive approach. In a digital world rife with uncertainties, Need Supply Co. stands out as a dependable ally, bridging the gap between customer concerns and resolutions. Their actions spoke louder than words, turning a skeptic into a loyal advocate. E
emily
Heartfelt Redemption: My Experience with needsupply.com
After a nearly three-month journey filled with frustration and disappointment, I can finally say that my faith in customer service has been restored. My initial order from needsupply.com hit a roadblock when it came to processing my return. Days turned into weeks, and weeks into months, with no resolution in sight. The lack of communication and seemingly endless waiting tested my patience to its limits. However, it was in this moment of despair that a glimmer of hope appeared. After reaching out multiple times and expressing my concerns, the team at needsupply.com took action. They listened, understood my situation, and went above and beyond to rectify the issue. Their dedication and willingness to make things right truly touched my heart. I understand that mistakes happen, and no business is exempt from challenges. What truly matters is how these challenges are addressed and resolved. Needsupply.com turned a negative experience into a positive one through their commitment to customer satisfaction. I am grateful for their efforts in resolving the matter and ensuring that I received my refund. While the journey may have been rocky, the destination proved to be worthwhile. Needsupply.com has earned my trust and loyalty through their actions, and I would not hesitate to order from them again. Thank you for restoring my faith in exceptional customer service.
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