Neonbeach Reviews

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22 Reviews

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They lied about the time it would take…

I can't even begin to express my disappointment with my experience at neonbeach.com. Everything seemed perfect when I placed my order, as they proudly offered worldwide shipping and even provided an estimated delivery time. However, the reality was quite different. My eagerly awaited package was nowhere in sight, and I soon found out that it had not even been properly handled by FedEx due to paperwork issues. The frustration and inconvenience this caused me cannot be overstated. It was a huge letdown after eagerly anticipating my order. As someone who values honesty and reliability when shopping online, this experience left a bitter taste in my mouth. I can't help but feel misled and let down by neonbeach.com. I sincerely hope that they take steps to rectify their shipping and handling processes in the future to spare other customers from similar disappointment. If you value accurate delivery estimates and a smooth shipping process, I advise you to proceed with caution when considering neonbeach.com for your purchases. Trust and transparency are vital in the online retail world, and unfortunately, my experience fell short in these crucial aspects.

I lost my lead whilst renovating my…

"Bright and Long-Lasting - A Satisfied Customer's Experience with NeonBeach.com" I stumbled upon Neon Beach when I was in desperate need of a replacement lead for my kitchen renovation project. I had lost my original one and needed a vibrant, long-lasting replacement to match the aesthetic of my "Let’s Stay Home" theme. After reaching out to Neon Beach, I was amazed by the speedy delivery of the new lead, and it has been an integral part of my kitchen for over three years now. The impact of the vibrant yellow color still hasn't diminished, and I have experienced no issues with its durability. My kitchen maintains its inviting atmosphere, thanks to the quality product I received from Neon Beach. The team's prompt and efficient service left a lasting impression on me, and I can confidently recommend their products to anyone in need of high-quality, long-lasting leads for their home decor needs. I'm incredibly grateful to Neon Beach for providing such a reliable and visually stunning product. If you're looking for bright, enduring leads to enhance your living space, I encourage you to trust Neon Beach for your decorative needs. Thank you for adding a touch of brightness and durability to my home!

Really poor customer service

My experience with neonbeach.com has been nothing short of exceptional. From the moment I placed my order to the swift delivery, I was thoroughly impressed. The customer service team was attentive and went above and beyond to address all my queries and concerns. I was initially hesitant due to a previous review mentioning poor customer service. However, I am delighted to say that this was not my experience at all. The team at neonbeach.com has evidently made significant improvements and I am grateful for the quality of service I received. As a conscious consumer, I appreciate that the products are not sourced from China, providing me with peace of mind about the ethical and environmental impact of my purchase. I wholeheartedly recommend neonbeach.com to anyone looking for high-quality products and excellent customer service. Thank you for exceeding my expectations and proving that dedication to customer satisfaction truly makes a difference.

My sign stopped working after very…

When I first encountered issues with my neon sign from neonbeach.com, I was undoubtedly disappointed. However, my entire perspective shifted when I reached out to the neonbeach team for assistance. Their swift response and commitment to resolving the issue left a lasting impression on me. Despite fearing that my concerns would not be addressed, neonbeach not only assured me of a replacement but also expedited the process, demonstrating genuine dedication to customer satisfaction. Their proactive approach to rectifying the situation truly sets them apart in the realm of customer service. In a world where mishaps are inevitable, it's the response and resolution that truly matter. In this regard, neonbeach exceeded my expectations. I eagerly anticipate the arrival of my replacement sign and am ready to update my review to reflect the exceptional service I have received. It's reassuring to know that neonbeach stands by their products and is committed to ensuring a positive customer experience. I am grateful for their prompt assistance and am confident in recommending them to others seeking not only quality products but also reliable customer support. Thank you, neonbeach, for your commendable dedication to your customers.

I’ve had no problems at all with Neon…

⭐️⭐️⭐️⭐️⭐️ Neon Beach has truly left a lasting impression on me. When I first ordered their product, I didn't realize it wouldn't meet my expectations in terms of brightness. However, what truly stood out to me was the exceptional customer service I received. Despite the busy holiday season, RJ was incredibly responsive and dedicated to finding a solution that worked for me. After exploring various alternatives, we eventually settled on a refund. The process was remarkably seamless and hassle-free. I was utterly impressed by the level of cooperation and dedication to customer satisfaction. This experience has solidified my trust in Neon Beach, and I wouldn't hesitate to recommend them to anyone. Their commitment to customer service sets a remarkable standard, and I truly appreciate their efforts in ensuring a positive experience for their customers. Thank you, Neon Beach, for your outstanding service! Warmly,

Beautiful artwork bought for my…

As a parent, finding the perfect Christmas gift for my daughter is always a top priority. When I stumbled upon neonbeach.com, I was drawn to their beautiful artwork and decided to purchase a neon sign for her. The ordering process was seamless, and I appreciated the regular updates from Neon Beach as my order was being processed. When the neon sign arrived, I was impressed by the careful packaging and timely delivery. My daughter was overjoyed with the gift, and we were both amazed by the quality of the product. The neon sign has three settings, and the brightest one illuminates the room beautifully, eliminating the need for additional lighting. As a genuinely satisfied customer, I am already considering placing a second order from Neon Beach. I can't thank them enough for making our Christmas memorable with such a delightful piece of artwork. If you're looking for unique, high-quality artwork, I highly recommend Neon Beach. Thank you for the joy you've brought to our home!

I ordered a sign from Neon beach as a…

Discovering Neon Beach was a game-changer for me. I wanted to surprise my husband with a unique Christmas gift, and after browsing their website, I was drawn to their stunning collection of neon signs. However, anticipating the holiday rush, I placed my order well in advance. As the expected lead time extended, I reached out to their customer service team and was met with a prompt and reassuring response the same day. Their transparency and dedication were truly impressive, as they not only informed me that the sign was already with the courier but also assured me of its timely delivery before Christmas. To my delight, the package arrived on 22nd December, just in time for the festivities. As I carefully unboxed the sign, I was instantly captivated by its beauty and craftsmanship. The vibrant colors and flawless design exceeded my expectations. While I have yet to test the sign as it’s intended as a gift for my husband, I am beyond excited for him to unwrap it. The anticipation of witnessing his reaction to this exquisite piece is almost as thrilling as receiving it. I am incredibly grateful to Neon Beach for their exceptional customer support and for going above and beyond to ensure that my husband's gift arrived punctually. Their dedication to quality and service has not gone unnoticed, and I am already contemplating my next purchase from their range. I wholeheartedly recommend Neon Beach to anyone in search of high-quality, visually striking neon signs and impeccable customer care.

Elevating My Space with Vibey Neon Beach Signs

When I first stumbled upon neonbeach.com, I was immediately drawn to the idea of adding a pop of vibrant color to my living space. After much contemplation, I decided to splurge a little and opt for the multicolored neon beach sign, and let me tell you, it was absolutely worth it. The "late night" sign that I chose not only adds a touch of retro charm but also allows me to set the tone of my space based on my mood. Whether I'm looking to infuse a sense of tranquility with the calming blue hue or create an edgy, grunge-inspired ambiance with the striking purple glow, this versatile piece seamlessly adapts to any vibe I desire. What truly sets neonbeach.com apart is the wide array of neon beach signs available. The process of selecting the perfect one for my space was both exciting and challenging, given the diverse range of options to choose from. After much deliberation, I finally found the sign that not only complements my room's aesthetic perfectly but also serves as a captivating conversation starter for anyone who sets foot in my space. The variety, quality, and overall experience with neonbeach.com have left me thoroughly impressed and satisfied with my purchase.

A Ray of Light in My Home: How neonbeach.com’s LED Neon Sign Illuminated My Space

As an enthusiastic customer of neonbeach.com, I am thrilled to share that my new LED Neon Sign has completely transformed my living space. Since its installation, it has become the focal point of my home, garnering rave reviews from all my visitors. What sets this sign apart is the versatility it offers with its three different light settings, allowing me to create the perfect ambiance for any occasion. The brightness of the light surpassed my expectations, as it effortlessly illuminates the entire room, creating a mesmerizing atmosphere. The high-quality craftsmanship and attention to detail truly shine through, making it a standout piece in my decor. My experience with neonbeach.com has been nothing short of exceptional, and I am thoroughly impressed with the product's performance. In conclusion, I am beyond delighted with my purchase. It has exceeded all my expectations, and I wholeheartedly recommend neonbeach.com to anyone looking to add a touch of brilliance to their surroundings.

Bought 3 signs and waited 8 months to…

As a returning customer of neonbeach.com, I initially had a disappointing experience when I purchased three signs and had to endure an 8-month waiting period before receiving them. When I reached out to the company, I faced challenges as my concerns were frequently ignored. However, when I did manage to engage with them, they adamantly refused to provide a refund and directed me to seek recourse from my bank instead. As you can imagine, this situation left me feeling frustrated and disheartened. Given the banking policies, it took an additional 3-8 months to successfully secure a refund under a fraudulent claim, adding to the overall unpleasant experience. While I was informed that there had been a change in management at neonbeach.com, my attempts to seek resolution extended beyond March 15, prompting me to question the efficacy of this purported change. Despite these challenges, I sincerely hope that neonbeach.com can turn around their customer service and fulfillment processes. I believe in second chances, and I am hopeful that the company can rectify these issues and improve their service for the benefit of their customers. However, I cannot overlook the frustration and inconvenience I faced. As a consumer, these experiences influence my purchasing decisions and my willingness to recommend a brand to others. My hope is that this testimonial not only provides insight into my personal experience but also serves as constructive feedback for neonbeach.com to consider as they continue to evolve and grow.

Placed my order in September 2020

After an unfortunate experience with another company, I was hesitant to place an order with any online retailer. However, my experience with neonbeach.com has completely restored my faith in online shopping. I placed my order in September 2020 and, despite unexpected challenges, the customer service team at Neon Beach went above and beyond to ensure my satisfaction. When my order faced delays and complications due to unforeseen circumstances, the team at Neon Beach proactively communicated with me and offered flexible solutions. Even when the company faced tough times, they maintained transparency and a commitment to resolving issues. Ultimately, I opted for a refund and, although it took some time, the team at Neon Beach remained in contact with me and ensured that the refund process was smooth and hassle-free. I am truly impressed by the level of dedication and care demonstrated by the team at Neon Beach. Their integrity and commitment to their customers have earned my trust and loyalty. I can't thank them enough for turning a potentially negative experience into a positive one. Neonbeach.com has definitely won me over as a lifelong customer.

SCAM don’t buy or try and get your money back

Disheartened by my previous experiences with online shopping, I stumbled upon Neon Beach with cautious optimism. Initially, I was skeptical due to previous scams, but the urge to spruce up my living space led me to take a chance. To my surprise and utter relief, the quality of the product exceeded my expectations. The intricate details of the handmade sign I ordered were a true testament to the craftsmanship and dedication of the artisans behind it. The vibrant colors and impeccable finish added a unique charm to my home, garnering compliments from friends and family. Unlike my past encounters with fraudulent companies, Neon Beach not only delivered a top-notch product but also provided exceptional customer service. The prompt responses to my queries and seamless transaction process reassured me of their credibility. I am genuinely elated to have found a company that values integrity and customer satisfaction. Neon Beach has reinstated my faith in online shopping, and I wholeheartedly recommend them to anyone seeking high-quality, artisanal decor. Thank you, Neon Beach, for restoring my trust and adding a touch of beauty to my home. To those who have had unfavorable experiences, I urge you to give Neon Beach a chance. Their dedication to excellence and genuine commitment to customer satisfaction sets them apart from the rest. I wholeheartedly vouch for their credibility and look forward to adorning my space with more of their exceptional creations.

Unparalleled Satisfaction with Neon Beach! A Customer’s Genuine Experience

My glowing review for neonbeach.com I must express my immense satisfaction with Neon Beach. At first, I was a little apprehensive due to a negative review I had read. However, I decided to give them a chance, and I am so glad I did! I ordered two signs, and although there was a slight delay in delivery, the quality far exceeded my expectations. The signs were creatively designed and added the perfect ambiance to my space. The customer service team was incredibly helpful and responsive, ensuring that I received the necessary replacement parts promptly. The end result was truly remarkable. I am proud to display my Neon Beach signs, and I am constantly receiving compliments on them. I wholeheartedly recommend Neon Beach to anyone looking for unique and high-quality signage. Thank you, Neon Beach, for enhancing my space with your exceptional products!

Poor experience but not a scam

Upon stumbling across neonbeach.com, I was eagerly looking forward to adding a vibrant neon sign to my home decor. However, after nine months of anticipation, my excitement turned into disappointment as the neon sign never arrived. Initially, I was met with disappointing excuses surrounding production delays, leaving me frustrated and disheartened. After persistent communication and back-and-forth emails, I finally received clarity on the situation. It became apparent that the company had undergone a change in management, which had significantly affected their operations and customer communication. Despite feeling disheartened about the prospect of ever receiving my neon sign, I was pleasantly surprised by the company's willingness to issue a full refund promptly. While the experience left me without the product I had been eagerly anticipating, I am grateful for the understanding and accommodating nature of Neon Beach throughout the refund process. Although my journey with Neon Beach did not culminate in the envisioned neon sign illuminating my space, their integrity and commitment to customer satisfaction are undeniably commendable.

Not a scam

Finally, Trustworthy Service I couldn't wait to share my experience with neonbeach.com because it went from a tale of frustration to a story of redemption. When my order failed to arrive, I was skeptical, given past negative experiences with online purchases. After months of waiting and countless emails, just when I thought all hope was lost, I was relieved to hear that the company had new management. I was still reluctant to give it another chance, but the new team surprised me. Their transparency and quick response in processing my refund restored my faith. The full amount was promptly transferred back to my bank account without any hassle. Though I didn't receive the product, the positive note on which this ordeal ended speaks volumes. So, if you're hesitant like I was, let me assure you that the new management is a breath of fresh air. I appreciate their dedication to making things right. Neonbeach.com is not a scam - it's a trustworthy service worth considering. Thank you, neonbeach.com, for turning my disappointment into a pleasant surprise.