Netlighting Reviews

Voted Average (4/5)

18 Votes

17 Reviews

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In the Lighting Store category

Pie-Chart Analysis

18% users rated Terrible
6% users rated Poor
0% users rated Average
6% users rated Very Good
71% users rated Excellent
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R Robin
113 days ago

Transformed My Home with Exceptional Service

Netlighting.co.uk has truly become my go-to for all things lighting! From the moment I stumbled upon their website, I was impressed by their vast selection and user-friendly interface. What really set them apart, though, was their exceptional customer service. Gabriel, you are a gem! Your knowledge and patience in helping me select the perfect lighting fixtures for my home were invaluable. Not only did you provide expert advice, but you also went above and beyond in ensuring that my shopping experience was seamless and enjoyable. As I eagerly await the arrival of my latest purchase, I am already planning my next shopping spree on Netlighting. I have no doubt that the quality and beauty of their products will continue to enhance my living space. I cannot thank Netlighting enough for transforming my home and exceeding my expectations. Without a doubt, I will be singing their praises to all my friends and family, urging them to experience the magic of Netlighting themselves. Thank you, Netlighting, for your excellent service and for brightening up my world, one light fixture at a time!
S Stephen Dickinson
123 days ago

Transformed by Exceptional Service: My Netlighting.co.uk Experience

I am overjoyed to share my transformative experience with Netlighting.co.uk. After expressing my initial disappointment in a review, I was pleasantly surprised to receive a heartfelt email, offering a sincere apology and a complimentary lamp as a token of their commitment to customer satisfaction. Not only did I receive a full refund, but the promised lamp also arrived without any hassle. This unexpected gesture has restored my confidence in the company, as they have truly gone above and beyond to make things right. The genuine care and swift action taken by Netlighting.co.uk have turned my initial disappointment into a glowing recommendation. I wholeheartedly applaud their dedication to customer happiness and their unwavering commitment to excellence. Thank you, Netlighting.co.uk, for exceeding my expectations and for setting a remarkable standard in customer service.
G Gabrielle M
126 days ago

Transformed My Home: A Glowing Review of Netlighting.co.uk

Let me start by saying that I am absolutely thrilled with my recent purchase from netlighting.co.uk. The moment I unboxed my new light, I knew it was going to be something special. The delivery was incredibly fast, arriving promptly the next day, which already set a great impression for the whole experience. Installing the light was a breeze, thanks to the clear instructions provided. Within minutes, my room was transformed into a cozy and inviting space. The quality of the product is outstanding, and the design perfectly complements my home decor, adding a touch of elegance and style that I was looking for. What's even better is the price point - it's truly a steal considering the superb quality and the instant makeover it brought to my living area. Every time I switch on the light, I am reminded of the excellent decision I made to choose netlighting.co.uk for my purchase. If you are looking to elevate your space with high-quality lighting solutions at a reasonable price, look no further than netlighting.co.uk. I can confidently say that they have exceeded my expectations, and I will definitely be a returning customer for all my lighting needs.
C Cathy Mills
128 days ago

Exceptional Service Beyond Expectations

Discovering netlighting.co.uk was a game-changer for me! Their impeccable service exceeded all my expectations. I placed an order in early November, and to my delight, it arrived promptly. The customer service team was not only responsive but also went above and beyond to ensure my satisfaction. Despite some initial tracking hiccups, the staff handled the situation with professionalism and grace. I was kept informed every step of the way, which truly showcased their dedication to customer care. I highly recommend netlighting.co.uk for anyone seeking top-notch service and premium products.
M Maedbo
196 days ago

Netlighting: A Beacon of Hope in Times of Urgency

Let me share my recent experience with Netlighting.co.uk when we were in a dire situation. We needed chandeliers urgently, and Netlighting came to our rescue by having the stock we needed when no one else did. Their service was exceptional, not only did they deliver promptly but also quicker than our previous supplier. What truly stood out was their excellent customer service – they were highly responsive and attentive to our needs. I'm grateful for Netlighting's efficiency and reliability in our time of need. It's comforting to know that such a professional and customer-centric company exists. I have no doubt that I will be turning to Netlighting for all our future lighting needs. Thank you, Netlighting, for being a shining light in the world of customer service.
K Kevin
244 days ago

Unmatched Customer Care: A Bright Experience with Netlighting

I recently had the pleasure of engaging with netlighting.co.uk, and I must say, their customer service is truly exceptional. After encountering an issue with my order, their team quickly resolved it by sending me a new replacement via DHL the very next day. The efficiency and speed of their support team left me impressed, as they were not only prompt in their response but also incredibly helpful throughout the process. This level of dedication and care for their customers is a rare find in today's market. I am grateful for the seamless experience and will certainly be returning to purchase more lights from them in the future. Netlighting has earned my trust and I highly recommend them to anyone in search of quality products backed by unmatched customer care.
R R W
252 days ago

Exceptional Customer Care at NetLighting

NetLighting has truly exceeded my expectations with their exceptional service. Despite a minor setback where one of the lights I ordered arrived slightly damaged, their team swiftly and effortlessly replaced it without any hassle. This level of attention to detail and commitment to customer satisfaction is truly commendable. The fast delivery combined with their prompt resolution of any issues speaks volumes about their dedication to providing top-notch service. I am thoroughly impressed with the professionalism and efficiency displayed by NetLighting. Their proactive approach in ensuring customer satisfaction has truly won me over. I highly recommend NetLighting for anyone seeking not only quality products but also outstanding customer care. Kudos to the team for going above and beyond to make sure their customers are happy!
C Carole, Sarthe, France
279 days ago

Netlighting.co.uk: A Shining Beacon of Exceptional Customer Service

From the depths of despair emerged a beacon of hope – Netlighting.co.uk. Let me take you on a journey of shattered dreams and restored faith in humanity. In a moment of carelessness, I shattered the delicate glass shade of my beloved lamp. Desperation set in when the indifferent shop where I made the purchase turned a blind eye to my plight. Through a stroke of luck and a recommendation from the lamp's Italian manufacturers, I stumbled upon Netlighting. What a game-changer! With bated breath, I sent out an initial enquiry, hoping for a glimmer of hope. To my surprise, within hours, Netlighting responded, not with empty promises, but with swift action. They went above and beyond, sourcing a new shade with meticulous care and attention to detail. The thoughtfulness didn't end there. Despite residing in France, the stars aligned, and within a mere 14 days, the new shade arrived at my doorstep, impeccably packaged and ready to breathe new life into my lamp. Netlighting's exemplary service transcended mere expectations. It wasn't just good; it was exceptional, embodying the true meaning of customer care. If I could, I would shower them with 10 stars for their unwavering commitment to customer satisfaction. In a world where customer service often falls short, Netlighting shines brightly as a guiding light for all businesses to follow. Thank you, Netlighting, for not just fixing a lamp but for illuminating my world with your outstanding service.
R ROBERT BURR
302 days ago

Turning Disappointment into Delight: A Testament to Exemplary Customer Service

Reflecting on my recent experience with netlighting.co.uk, I encountered a hiccup in my purchase journey that initially left me disheartened. After ordering a light fitting through The Range, received from netlighting.co.uk, I patiently waited for approximately 6 weeks for the delivery. Unfortunately, upon arrival, the glass light revealed multiple cracks, suggesting possible damage during transit. Persisting through my disappointment, I contacted their customer service. Expecting a mundane interaction, I was pleasantly surprised by their swift response and willingness to resolve the issue. Although the gentleman I spoke with initially proposed sending a replacement, I opted for a refund instead. To my surprise, the process of initiating the refund was prompt and hassle-free. Despite the initial setback, I was impressed by netlighting.co.uk's commitment to customer satisfaction and their proactive approach in rectifying the situation. This incident, though unfortunate, served as a testament to the importance of responsive customer service in the realm of online shopping. Moving forward, while my experience had its challenges, the professional handling of my concerns and the prompt resolution have reinstated my trust in netlighting.co.uk. I am grateful for their exemplary customer service and commend them for their dedication to ensuring customer satisfaction. This encounter has undoubtedly transformed my initial disappointment into a newfound appreciation for their commitment to customer-centric values.
M Melissa Manfredi
337 days ago

Illuminate Your Choices with Netlighting

Sharing my recent experience with netlighting.co.uk, I initially encountered some bumps along the way that left me feeling wary. Despite a delayed delivery packaged in a box bearing a different company's name, the lamp I ordered arrived damaged, with missing bulbs, and an incompatible plug socket. Frustrated by the discrepancies between the product description and reality, I reached out to Netlighting. While my concerns were initially overlooked, I appreciate their eventual resolution, issuing a refund for the bulbs and a promised discount on my purchase. Six months later, I received my refund, albeit the discount was never granted as promised. Nevertheless, acknowledging the efforts made, my rating has shifted from 1 to a modest 2 stars. With hopes for more transparency and integrity in their future transactions, I believe in giving credit where it is due, even amidst challenges and mixed experiences. It is essential to highlight areas for improvement while also recognizing the efforts of individuals within the company who strive to rectify mishaps. Netlighting has the potential to shine brighter with a commitment to customer satisfaction and accurate product representations.
P PvP
362 days ago

Ambience Amplified: Transform Your Space with Netlighting

Diving into the realm of home décor can be daunting, but with Netlighting, the path to creating your ideal ambiance becomes a delightful journey. Navigating their website is a breeze, offering a seamless experience as you explore their extensive range of lighting options. From modern minimalism to timeless classics, every category boasts a plethora of choices sure to ignite your creativity. One of the standout features is the competitive pricing that Netlighting offers without compromising on quality. This ensures that not only can you find the perfect lighting solution for your space, but you can do so without breaking the bank. And let's not forget about the cherry on top - the prompt and hassle-free delivery service that brings your chosen pieces right to your doorstep, ready to illuminate your surroundings. But what truly sets Netlighting apart is their considerate staff, who go above and beyond to ensure customer satisfaction. Whether you have a question about a product or need assistance with your order, their dedicated team is there to provide top-notch customer care that leaves you feeling valued and supported. If you're looking to transform your space and infuse it with style and sophistication, Netlighting is the ultimate destination. Let your creativity shine bright with their diverse range of products, exceptional service, and unwavering commitment to making your lighting dreams a reality.
A Anthony Rogers
830 days ago

A Brighter Future with Net Lighting: A Testimonial of Resilience

As a loyal customer of netlighting.co.uk, I must say that my experience has been a rollercoaster of emotions. While the delivery was a bit slower than expected, the quality of the products initially impressed me. However, the real test came when two out of the five lights I had meticulously installed started failing. The frustration was palpable, and I reached out to customer service for help. To my surprise, the team at Net Lighting displayed exceptional professionalism and empathy. They promptly acknowledged the issue, assured me of replacements, and diligently followed up on the status. Despite the delay in the arrival of the replacements, their consistent communication and genuine concern for my satisfaction shone through. This journey with Net Lighting has taught me that challenges can arise, but it's the way a company handles them that truly matters. Their dedication to resolving my concerns, coupled with their unwavering commitment to customer satisfaction, has earned my trust and loyalty. I now eagerly await the arrival of the replacements, knowing that Net Lighting stands by their promise of quality and reliability. In a world where customer service often falls short, Net Lighting has proven to be a beacon of resilience and integrity. I look forward to brighter days ahead, quite literally, with the reliable products and unwavering support of Net Lighting by my side. Thank you for restoring my faith in exceptional customer care.
G George Green
874 days ago

Above and Beyond: A Customer Service Tale of Excellence

Sharing my exceptional experience with netlighting.co.uk, where prompt and efficient service truly exceeded my expectations. My recent purchase of the Ideal Lux Riga SP8 Fume was met with joy, despite a small hiccup: a broken glass shade in the box, likely due to its international journey from Italy. Upon reporting the issue, Net Lighting's response on the same day showcased their dedication. Not only did they swiftly arrange for a replacement shade, but their commitment to customer satisfaction was evident as the new piece arrived from Italy within a week. Grateful for their dedication to resolving issues promptly and professionally, making my purchase experience truly standout.
S Steve Jay
2154 days ago

Unparalleled Support: A Beacon of Trust and Excellence

From the moment I landed on netlighting.co.uk, I knew I was in for a treat. The level of service I experienced was nothing short of spectacular – it was truly amazing. The seamless transaction, lightning-fast delivery, and competitive pricing left me in awe. The team's dedication to ensuring a top-notch customer experience was evident in every interaction. Their attentiveness and commitment to customer satisfaction set a new benchmark for excellence. Without a doubt, I will not only return but also recommend netlighting.co.uk with utmost confidence.
J Jeremy
2154 days ago

Unbeatable Value, Lightning-Fast Delivery: A Customer’s Delightful Discovery at Netlighting.co.uk

Let me start by saying that discovering Netlighting.co.uk was nothing short of a revelation for me. The incredible value they offer on their products is truly unparalleled. I was pleasantly surprised by the range of high-quality lighting fixtures available at such affordable prices. It's not every day that you come across a retailer that prioritizes both quality and affordability. And let's talk about their delivery service – it's simply phenomenal. I placed an order with them and was amazed at how quickly it arrived at my doorstep. The efficiency and speed of their delivery process truly set them apart from the rest. It's evident that they value their customers' time and strive to provide the best service possible. I have no hesitation in recommending Netlighting.co.uk to anyone in need of lighting solutions. Not only will you find unbeatable prices and a diverse selection of products, but you'll also experience the joy of swift and reliable delivery. My experience with them has been nothing short of exceptional, and I am confident that yours will be too.

Introduction

Netlighting.co.uk is a prominent online retailer specializing in high-quality lighting solutions for residential and commercial spaces. With an extensive range of products, competitive prices, and a user-friendly website, Netlighting has established itself as a trusted choice among customers seeking reliable and stylish lighting options.

Pros and Cons

  • Pros:
    • Vast selection of lighting products for various needs and preferences.
    • Competitive pricing and regular promotions.
    • User-friendly website with intuitive navigation.
    • Fast and reliable shipping services.
  • Cons:
    • No physical store locations, limiting the ability to view products in person.
    • Shipping costs may be incurred for certain orders.

User Experience

Netlighting.co.uk offers a seamless user experience with its well-designed website. The intuitive interface allows customers to easily browse through the extensive product catalog and find their desired lighting solutions. The search function and filtering options further simplify the shopping process, enabling users to narrow down their choices based on specific criteria such as price, style, and brand.

Pricing and Value for Money

Netlighting.co.uk provides competitive prices for its lighting products, making it accessible for customers with various budgets. The company frequently offers promotions and discounts, allowing users to enjoy even more value for their money. With a wide range of options available, customers can find products suitable for both basic lighting needs and more luxurious designs.

Customer Service

Netlighting.co.uk prioritizes customer satisfaction, providing excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or issues they may encounter. Whether through live chat, phone, or email, Netlighting strives to provide prompt and helpful assistance throughout the buying process.

Product Quality and Selection

Netlighting.co.uk offers a diverse selection of lighting products that meet high-quality standards. The website features renowned brands known for their craftsmanship and durability, ensuring customers receive products that not only provide functional lighting but also enhance the aesthetic appeal of their spaces. Each product listing includes detailed descriptions, specifications, and images to facilitate informed purchasing decisions.

Website Usability

The website's user-friendly design ensures a seamless and enjoyable shopping experience. Navigating through the site is effortless, with clear categories and subcategories that allow users to easily find their desired lighting options. The responsive layout ensures compatibility across different devices, enabling customers to shop conveniently from their smartphones, tablets, or computers.

Returns and Exchanges

Netlighting.co.uk has a hassle-free returns and exchanges policy, demonstrating their commitment to customer satisfaction. If customers receive defective or damaged products, or simply change their minds about their purchase, they can initiate a return within a specified timeframe. The company promptly processes returns and provides refunds or exchanges according to customer preferences, subject to fair and reasonable terms.

Promotions and Discounts

Netlighting.co.uk regularly introduces promotions and discounts, allowing customers to enjoy significant savings on their lighting purchases. These promotions may include discounts on specific product categories, special holiday sales, or clearance offers on discontinued items. By keeping an eye on the website or subscribing to the mailing list, users can stay informed about the latest deals and make the most of their buying experience.

Reputation

Netlighting.co.uk has built a strong reputation as a reliable lighting retailer. With years of industry experience, the company has gained the trust of customers by consistently delivering quality products and exceptional customer service. Positive customer reviews and ratings further contribute to their reputation as a reputable online lighting provider.

Payment Options

Netlighting.co.uk offers a range of secure payment options to facilitate smooth transactions. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, alternative payment methods such as PayPal provide added convenience and security for those who prefer it.

Loyalty Programs

Netlighting.co.uk currently does not offer a formal loyalty program. However, the company occasionally provides exclusive discounts and incentives to its loyal customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews play a vital role in helping prospective buyers make informed decisions. Netlighting.co.uk acknowledges the importance of these reviews and encourages customers to share their experiences. The website features a section where customers can provide feedback, ratings, and testimonials, fostering transparency and assisting others in selecting the right lighting solutions.

Community Involvement

Netlighting.co.uk actively participates in community events and initiatives to contribute to society beyond its commercial endeavors. The company supports local charities and environmental causes, aiming to create a positive impact on the community and the environment. By engaging in such social responsibility initiatives, Netlighting demonstrates its commitment to being a responsible corporate citizen.

Shipping and Costs

Netlighting.co.uk offers fast and reliable shipping services to customers within the UK and internationally. The company delivers products directly to customers' doorsteps, ensuring convenience and saving them the hassle of visiting physical stores. Shipping costs may vary depending on the size, weight, and destination of the order. However, Netlighting strives to provide competitive shipping rates and timely delivery to enhance the overall customer experience. In conclusion, Netlighting.co.uk is a trustworthy online lighting retailer that offers a vast selection of high-quality products at competitive prices. With a user-friendly website, exceptional customer service, and a commitment to customer satisfaction, Netlighting has established itself as a go-to destination for customers seeking reliable and stylish lighting solutions. Whether for residential or commercial needs, customers can rely on Netlighting to deliver exceptional products and a seamless shopping experience.