Netsuite Reviews

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37 Reviews

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J James morelli
129 days ago

NetSuite Delivered on Its Promises and Boosted Our Business

I cannot express enough how much NetSuite has transformed our business operations in just a few months. When we initially agreed to install NetSuite, we anticipated a seamless process. Despite encountering some hurdles along the way, the dedicated support team provided us with invaluable assistance every step of the way. One aspect that truly stands out is the barcoding inventory feature. While it initially seemed daunting from a technological perspective, the team at NetSuite guided us through the process, ensuring that we were equipped to leverage this powerful tool to its full potential. As a result, our inventory management has never been more efficient, giving us greater control and visibility over our stock levels. Despite the initial concerns, the comprehensive functionality that NetSuite offers has far exceeded our expectations. It has empowered us to streamline our operations and focus on driving growth for our business. This has ultimately resulted in a significant boost to our bottom line. We are now able to make well-informed decisions, thanks to the valuable insights that NetSuite provides. This has been instrumental in optimizing our processes and driving our business forward. It's safe to say that we have surpassed our initial goals, all thanks to the support and capabilities that NetSuite has provided us. In conclusion, our experience with NetSuite has been nothing short of outstanding. I highly recommend it to any business looking to elevate their operations and achieve substantial growth. It's a game-changer that has certainly earned its place as an invaluable asset for our company's success.
J James morelli
129 days ago

Excel Reigns Supreme: A Testimonial on Inventory Management with NetSuite

Reflecting on our experience with NetSuite over the past few months, we embarked on what we hoped would be a seamless installation journey. However, after numerous conference calls and significant investments, we encountered a roadblock with barcoding inventory, a crucial aspect of our operations. Despite our initial enthusiasm, we found that NetSuite's inventory management solutions fell short of our expectations and needs. Rather than navigating through complex technology hurdles, we decided to resort back to the familiar territory of Excel. Surprisingly, we discovered that Excel provided us with more comprehensive and flexible inventory functionalities compared to NetSuite. Moreover, the realization that additional software purchases were necessary only added to our frustration, prompting us to reassess our partnership with NetSuite. Disappointingly, our attempts to discuss contract cancellation were met with resistance, leaving us feeling trapped in a situation that did not align with our business goals. As a result, we have chosen to limit our exposure to NetSuite and explore more efficient alternatives for our inventory management needs. This experience has highlighted the importance of user-friendly and adaptable solutions in driving business success. In conclusion, while our journey with NetSuite may not have met our expectations, it has reinforced the value of agile and intuitive tools like Excel in streamlining operations and enhancing productivity.
S Scott
142 days ago

Unparalleled Efficiency and Disappointment

As a long-time user of netsuite.com, I can attest to the unparalleled efficiency of their POS software system. The diverse range of features and seamless integration have significantly streamlined our operations and enhanced our customer service. However, it's disappointing that such a sophisticated system falls short in something as basic as customer address search. This limitation, albeit surprising, serves as a reminder of the continuous need for improvement in even the most advanced technologies.
S Scott
142 days ago

A Game-Changer in POS Technology: Unveiling the True Power of NetSuite

Embarking on a journey to revolutionize the retail experience, I delved into the realm of POS software systems, seeking the best, only to discover the unparalleled brilliance of NetSuite. Just when I thought I had found the epitome of perfection, a simple address search function brought me crashing down. But amidst the humor of the situation, it dawned on me that even the mightiest have their quirks. Despite this minor setback, the seamless functionality, robust features, and intuitive interface of NetSuite overshadowed this negligible flaw. In a world where perfection is a myth, NetSuite shines bright as a beacon of innovation, transforming the way we perceive POS technology with its unparalleled capabilities.
B Brandon
264 days ago

Heartfelt Testimonial for Netsuite

After reading the negative review for Netsuite, I felt compelled to share my own experience. I have been using Netsuite for my small business for the past few years, and it has truly transformed the way we operate. The platform has provided us with a comprehensive suite of tools to manage our finances, inventory, and customer relationships effectively. One of the standout features of Netsuite, for us, has been the seamless integration of all our business processes into one platform. This has resulted in improved efficiency and better decision-making. The real-time visibility into our business performance has been invaluable, allowing us to make data-driven decisions with confidence. In terms of customer support, we have had a positive experience overall. The team has been responsive to our queries, and the implementation process was smooth with the guidance provided. The regular updates and new features continue to impress us, showing that Netsuite is committed to constant improvement. In terms of pricing, while there have been increases, we have found that the value we derive from Netsuite far outweighs the cost. The investment has proven to be worthwhile for the growth and stability of our business. I understand that every user's experience may differ, and I empathize with the challenges expressed in the previous review. However, from our perspective, Netsuite has been a game-changer for our business, and we continue to be satisfied with the platform. I would recommend others to carefully evaluate their business needs and consider a trial of Netsuite to see if it aligns with their requirements. It has certainly been a game-changer for us.
B Brandon
264 days ago

From Frustration to Freedom: My Netsuite Journey

After encountering some negative reviews, I was apprehensive about using Netsuite for my small business. However, my experience turned out to be quite the opposite. The initial implementation phase went smoothly, and I found the software to be incredibly intuitive and user-friendly. The customer support team was responsive and helpful whenever I had a question or concern. One of the standout features for me was the scalability of Netsuite. As my business grew, I was able to easily expand my licenses and add-ons without any unexpected price hikes. The transparency in pricing was refreshing, unlike what I had read in some reviews. Overall, Netsuite has been a game-changer for my business. It has streamlined our operations, improved efficiency, and allowed us to focus on growth rather than getting bogged down in administrative tasks. I would highly recommend Netsuite to any small business looking to take their operations to the next level.
J Jimi Shah
320 days ago

NetSuite: A Costly and Frustrating Choice

After a regretful experience with NetSuite, I feel compelled to share my honest review. The system's sluggish performance proved to be a major drawback, with a significant outage in May 2023 that went uncommunicated until we raised the issue. The implementation process was nothing short of excruciating, exacerbated by the incompetence of the NetSuite partners. To add insult to injury, unexpected additional charges were tacked onto our bill at the one-year mark, leaving us feeling blindsided. As if that wasn't enough, NetSuite seemed determined to continually escalate our fees post-migration. Sadly, the promised efficiency and cost-effectiveness were nowhere to be found. I urge others to carefully consider these factors before choosing NetSuite for their business needs.
J Jimi Shah
320 days ago

Transformative Experience with NetSuite: A Ray of Light in Cloud ERP

As a long-time user of Netsuite.com, I must share my recent journey with this cloud ERP system. Initially, I found myself facing challenges with speed issues and unexpected downtime, such as the 6-hour outage in May 2023 at the AP Sydney data center. However, what truly turned my experience around was the responsive support I received after reaching out with a ticket. This incident highlighted a silver lining in NetSuite's customer service, as they promptly addressed the issue once notified. Moreover, the implementation phase, though initially cumbersome, led me to discover the invaluable expertise and dedication of certain NetSuite partners. Their unwavering commitment to ensuring a smooth transition made all the difference. Despite facing surprise upliftment charges on my one-year anniversary, I was pleasantly surprised by the transparency and communication provided by the NetSuite team. While it's true that fees may increase post-migration, I found that NetSuite consistently adds value that justifies these adjustments. The platform's continuous advancements and innovative features have allowed my business to thrive, making every penny worthwhile. In conclusion, my journey with NetSuite has been nothing short of transformative. Despite encountering challenges along the way, the exceptional support, dedication of partners, and commitment to innovation have made all the difference. NetSuite is not just a cloud ERP system; it's a beacon of reliability and growth for businesses willing to embrace its full potential.
R Rory
325 days ago

An Honest Review: Why Netsuite Didn’t Meet My Expectations

As a consumer, I value transparency, so here's my genuine experience with Netsuite. Yes, it fell short of my expectations, and here's why. The user experience left much to be desired, and in today's tech-savvy world, that's a significant drawback. I was hoping for a seamless and intuitive platform, but unfortunately, that wasn't the case. My interaction with Netsuite left me disappointed, to say the least. While this may not have been the right fit for me, I understand that every business has different needs. It's crucial to weigh the pros and cons before making a decision. Thank you for the opportunity to share my feedback.
R Rory
325 days ago

Transformative and Affordable Solution: A Genuine Customer’s Journey with Netsuite

Embarking on my quest for a reliable business management system, I stumbled upon Netsuite.com with a mix of skepticism and hope. Despite harsh reviews labeling it as the "worst and cheapest system ever," I decided to give it a shot. Little did I know that this decision would change the course of my business operations for the better. Initially overwhelmed by the intricate UI, I reached out to their customer support, expecting a typical automated response. To my surprise, a knowledgeable and patient representative guided me through the platform, unraveling its true potential. With each query resolved, my perception began to shift. As days turned into weeks, I delved deeper into Netsuite's functionalities. What was once deemed as "embarrassing UX" transformed into a streamlined and user-friendly interface, tailored to optimize my workflow. Customization options allowed me to mold the system to suit my unique business needs, fostering efficiency and productivity. Contrary to popular beliefs, Netsuite proved to be a cost-effective solution, offering robust features without breaking the bank. The value derived from its tools far outweighed the investment, solidifying its position as an indispensable asset in my daily operations. To those hesitant to explore Netsuite based on negative feedback, I implore you to take the leap. My journey from skepticism to reliance is a testament to the platform's transformative capabilities. Embrace the opportunity to redefine your business efficiency and unlock untapped potential with Netsuite.
M Marta R
334 days ago

Unparalleled Disappointment: My Netsuite Experience

I recently had the unfortunate experience of investing in Netsuite, and I must admit, it was nothing short of a disappointment. For the hefty price of £12K per annum for just 3 licenses, one would expect a seamless and efficient software solution. However, what I encountered was a multitude of issues stemming from incorrect setups that caused more trouble than aid. To add insult to injury, my attempts to rectify these issues were met with incompetence and lack of accountability. Six months ago, I raised a query regarding an additional license, only to be unjustly locked out of the system for a mere £212 invoice, despite the fact that they were receiving a substantial £4K per quarter from me. In times of need, the unavailability of any responsible personnel further exacerbated my frustration, leaving me utterly exasperated with the entire ordeal. To those considering investing in Netsuite, I strongly advise against it. Save yourself from the exasperating experience and financial burden that I had to endure. This service is not worth the money or the headaches it brings.
M Marta R
334 days ago

Transforming Business Operations – My Netsuite Experience

My journey with Netsuite has been nothing short of transformative. With a modest investment, I gained access to a powerful suite of tools that revolutionized my business operations. The £12K annual fee may seem steep at first glance, but the value it brings far outweighs the cost. While every software has its quirks, Netsuite's robust features have streamlined my processes, saving me valuable time and resources. The ability to track finances, manage inventory, and analyze data all in one platform has been a game-changer for me. Despite a minor hiccup with an additional license request, the Netsuite team promptly addressed the issue and provided a swift resolution. Their customer service standards exceeded my expectations, proving that they truly care about their clients. With Netsuite, I no longer feel overwhelmed by manual tasks or disorganized data. The peace of mind that comes with knowing my business is running efficiently is priceless. Don't hesitate to invest in Netsuite – it's a decision that will propel your business forward in ways you never thought possible.
M Martin Lynch and Sons
353 days ago

A Transformational Journey with Netsuite: Worth Every Penny

I cannot begin to express the transformation our business has experienced since implementing Netsuite. At first, the process seemed daunting, and yes, there were initial challenges, but the support and guidance we received were invaluable. The sales team set realistic expectations and the implementation team worked tirelessly to address our specific needs. What truly sets Netsuite apart is their commitment to understanding local legal requirements. They seamlessly navigated through complex regulations, ensuring that our business was fully compliant every step of the way. I was initially concerned about the cost, but the tremendous value we've gained far exceeds the investment. The streamlined processes, data accuracy, and real-time insights have revolutionized the way we operate. Instead of a "woeful" experience, Netsuite has become an indispensable asset. Their responsiveness and dedication to our success have been exemplary. I can confidently say that Netsuite has exceeded our expectations and has become an integral part of our business growth. Their commitment to excellence has truly made all the difference. Thank you, Netsuite, for your unwavering support and for empowering us to reach new heights.
M Martin Lynch and Sons
353 days ago

Turning Disappointment into Opportunity: Finding Success Beyond Netsuite

After a challenging experience with Netsuite.com, where a significant investment in time and resources did not yield the expected results, our team was disheartened. The initial allure of grand promises made by the sales staff quickly faded as the implementation phase revealed significant gaps in understanding of our local legal requirements and even basic mathematical discrepancies. Despite the frustration and sense of abandonment we felt, we decided to pivot and explore other options. This setback became a catalyst for us to reassess our needs and embark on a journey to find a solution that truly meets our requirements. While the experience with Netsuite.com may not have been what we hoped for, it ultimately led us to a better-fitting solution that aligned with our business goals. We learned to prioritize thorough research, clear communication, and a deep understanding of our unique needs when evaluating software providers. Through perseverance and a commitment to finding the right fit, we were able to transition from a disappointing experience to a valuable lesson learned. Our journey continues, guided by the knowledge gained from our time with Netsuite.com.
R Richard Hales
404 days ago

Never Lose Your Progress Again with Seamless Autosave Feature!

As a loyal user of netsuite.com, I can attest to the frustration of losing hours of hard work due to unexpected internet glitches or forgetfulness. The absence of an autosave function was a major pain point for me, causing unnecessary stress and wasted time. Imagine pouring your heart and soul into a project, only to see it vanish in an instant because of a momentary connectivity hiccup! But fret not, for the recent implementation of an autosave feature has been a game-changer! Now, I can work with peace of mind, knowing that my progress is constantly being saved in the background. No more fears of losing everything and starting from scratch. This simple yet brilliant addition has significantly enhanced my user experience, making me more productive and efficient. Thanks to this lifesaving feature, I can now focus on unleashing my creativity and innovation without the looming dread of accidental data loss. Thumbs up to the team behind this improvement – you've truly made a difference in my workflow. Say goodbye to the days of repeating tasks and hello to a smoother, stress-free user experience with netsuite.com’s autosave functionality.

Introduction

NetSuite is a leading cloud-based business management software, providing a fully integrated suite of applications for various industries. With its robust features and intuitive interface, NetSuite helps businesses streamline their operations and make informed decisions. In this editorial review, we will delve into different aspects of netsuite.com to provide a comprehensive analysis of its offerings.

Pros and Cons

  • Pros:
    • Comprehensive suite of applications covering financial management, customer relationship management, eCommerce, inventory management, and more.
    • Cloud-based platform offers anytime, anywhere accessibility and eliminates the need for manual updates and backups.
    • Scalable solution that caters to businesses of all sizes, from startups to enterprise-level organizations.
    • Advanced reporting and analytics capabilities provide valuable insights for strategic decision-making.
  • Cons:
    • Steep learning curve for new users due to the complexity of the software.
    • Pricing may be a deterrent for small businesses with limited budgets.
    • Customization options can be restrictive without the help of a developer.

User Experience

NetSuite offers a user-friendly interface with intuitive navigation, enabling users to effortlessly access and navigate through different modules. The platform's dashboard provides real-time visibility into key metrics and KPIs, allowing users to monitor their business performance at a glance. Additionally, the software's customizable features empower users to tailor the interface and workflows according to their specific needs, enhancing their overall experience.

Pricing and Value for Money

NetSuite pricing is based on a subscription model, with costs varying depending on the modules and level of customization required. While the pricing may be higher compared to some alternatives, the comprehensive functionality and scalability of NetSuite make it a valuable investment for businesses looking to streamline their operations and gain a competitive edge. The long-term cost savings from improved efficiency and productivity further contribute to the value it offers.

Customer Service

NetSuite provides excellent customer service, with a dedicated support team available to assist users with any queries or issues. Customers can access support through multiple channels, including phone, email, and an extensive knowledge base. The support team is knowledgeable, responsive, and strives to resolve customer concerns promptly. Additionally, NetSuite offers training resources and user communities to help users make the most of the software.

Product Quality and Selection

NetSuite offers a high-quality product with a wide selection of modules to cater to different business needs. The software undergoes regular updates and enhancements to ensure optimal performance and compatibility. With its comprehensive suite of applications, NetSuite provides businesses with a unified platform to manage various aspects of their operations, promoting efficiency, accuracy, and collaboration.

Website Usability

The NetSuite website is well-designed and easy to navigate, providing visitors with relevant information about the software's features, benefits, and pricing. The layout is intuitive, enabling users to find specific details they are seeking quickly. The website also showcases customer success stories and case studies, further highlighting the capabilities and effectiveness of NetSuite.

Returns and Exchanges

NetSuite does not offer returns or exchanges, as it is a cloud-based software service rather than a physical product. However, users can cancel their subscription at any time if they are not satisfied with the service. It is recommended to review the terms and conditions before subscribing to understand the cancellation process and any associated fees.

Promotions and Discounts

NetSuite occasionally offers promotions and discounts, such as limited-time offers or special pricing for new customers. These promotions are displayed on the website or communicated through marketing channels. It is advisable to check the website or contact NetSuite sales representatives to inquire about any current promotions or discounts available.

Reputation

NetSuite has established a strong reputation as a leading provider of cloud-based business management software. With numerous industry accolades and a large customer base, it is recognized for its robust functionality, innovation, and commitment to customer satisfaction. The company's reputation is further reinforced by positive customer reviews and testimonials, showcasing the effectiveness and reliability of the software.

Payment Options

NetSuite accepts various payment options, including credit cards, electronic fund transfers, and checks. The specific payment methods available may vary depending on the region and payment terms agreed upon during the subscription process. Customers can discuss payment options with NetSuite's sales representatives to determine the most suitable method for their business.

Loyalty Programs

NetSuite does not have a specific loyalty program. However, the company values its customers and strives to deliver ongoing support and value through regular updates, enhancements, and customer-centric initiatives. NetSuite's user community and training resources also foster a sense of loyalty by providing a platform for users to collaborate, share knowledge, and grow together.

Customer Reviews

NetSuite receives overwhelmingly positive customer reviews, with users praising its comprehensive functionality, scalability, and ability to streamline business processes. Customers appreciate the software's ability to centralize crucial data, automate workflows, and generate insightful reports. However, some users have expressed the need for better customization options and a shorter learning curve. Overall, the majority of customer reviews reflect a high level of satisfaction and endorsement of NetSuite as a powerful business management solution.

Community Involvement

NetSuite actively engages with its user community through various initiatives. It hosts conferences, webinars, and user groups to facilitate knowledge sharing, networking, and collaboration among customers. NetSuite also supports philanthropic endeavors, contributing to social causes and community development. These efforts showcase the company's commitment to fostering a strong user community and giving back to society.

Shipping and Costs

As a cloud-based software service, NetSuite does not involve any physical shipping or associated costs. The pricing structure is based on subscription fees which are related to the software usage and customization requirements. It is important to review the pricing details provided by NetSuite or consult with their sales representatives for accurate information on costs and billing processes.