Networksolutions Reviews

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102 Reviews

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In the Internet & Software category

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22% users rated Terrible
1% users rated Poor
0% users rated Average
0% users rated Very Good
77% users rated Excellent
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E Eric S
47 days ago

Exceptional Service by Kessia at Network Solutions: A Customer’s Gratitude

From the moment I connected with Kessia at Network Solutions, I knew my concerns were in capable hands. Her professionalism and expertise shone through as she went above and beyond to resolve my issues promptly and efficiently. Kessia's dedication to providing top-notch service truly impressed me, making what could have been a stressful experience remarkably easy and smooth. I extend my heartfelt thanks to Kessia for her exceptional assistance. Network Solutions is fortunate to have such a dedicated and skilled individual on their team!
B Beth Rumsey
48 days ago

Grateful for Eileen’s Exceptional Support at NetworkSolutions

I cannot express my gratitude enough for the exceptional support I received from Eileen at NetworkSolutions. Her efficiency and helpfulness were truly commendable. When I reached out with an issue, she not only addressed it promptly but also went above and beyond to ensure that my problem was solved right away. Eileen's professionalism and dedication to customer service left a lasting impression on me. Thank you, Eileen, for your outstanding assistance!
W Wendy Leblanc-arbuckle
48 days ago

Lucy Saved the Day with Expert Email Support!

Let me share how Lucy from networksolutions.com turned a stressful week into a seamless experience. When I reached out to Lucy for help in upgrading my email storage, she not only resolved the issue promptly but also went above and beyond in ensuring that my email setup was flawless. Her expertise and dedication not only fixed my email storage problem but also optimized my email configuration, making sending and receiving emails a breeze. Thanks to Lucy, I can now focus on my work without worrying about technical glitches. Lucy's exceptional support and commitment to customer satisfaction have truly made a difference in my online communication efficiency. I highly recommend Lucy and networksolutions.com for their outstanding service!
K Katlyn Shea
49 days ago

At My Wit’s End, Network Solutions Saved the Day!

When my dedicated IT person unexpectedly left, I found myself in a crisis. Amidst the chaos, I turned to Network Solutions for help, and they went above and beyond to assist me promptly. Their customer service was not only outstanding but truly remarkable. I cannot thank them enough for rescuing me in my time of need. Highly recommend!
S Sami
49 days ago

“Richmond”

My overview for networksolutions.com "Richmond", didn't get his final identify was educated, pleasant & skilled. He solved an issue with my stress in updating my e mail and assist me clear one other merchandise in my "to do" checklist. 100 STARS! Give him a elevate for "above and past" customer support. Thanks, Sami
S Steve Vander Veer
49 days ago

Grateful for a Lifesaver: A Heartfelt Testimonial for Network Solutions

My experience with Network Solutions was nothing short of a rollercoaster of emotions, starting with the dreaded "your website has been hacked" email. Panic set in as I discovered my site was suddenly unavailable. The initial response from a representative left me reeling – a hefty fee of $399 to scrub my site and server clean. Feeling overwhelmed, I reached out to other hosting providers, until I connected with Cris from Network Solutions. From the moment Cris stepped in, the tide turned. She not only debunked the origin of the alarming email but also clarified that the exorbitant fees mentioned were not applicable to my situation. Cris was my beacon of hope in a sea of confusion. Thanks to Cris's expertise and reassurance, my email server and accounts remained unscathed, and my website was swiftly attended to. The downtime was minimal, and my financial stability was preserved. Cris truly saved the day. I extend my gratitude not only to Cris but to the entire Network Solutions team. Their unwavering support since 1998 has been invaluable. If you seek a reliable and caring hosting provider, look no further than Network Solutions. Their commitment to customer satisfaction and expertise is unmatched. Cris, you are a superstar in my book!
A Alexis Bedos
50 days ago

Ashley’s Exceptional Service: A True Gem

Let me share my recent experience with networksolutions.com, specifically highlighting the exceptional service provided by Ashley. From the moment I connected with Ashley, I was met with professionalism, courtesy, and a genuine willingness to help. Ashley not only swiftly resolved the issue at hand with precise instructions but also went above and beyond by assisting me in setting up an additional mailbox. It was evident that Ashley possessed a great deal of patience, as she attentively guided me through each step, ensuring that I was comfortable with the process. Her dedication to ensuring customer satisfaction truly shone through in every interaction. On the flip side, my encounter with Nancy the day before was less than satisfactory. Nancy's inability to address the problem effectively, attributing it to a supposed system-wide outage, left me feeling frustrated and disillusioned. Her promise to follow up post "engineering intervention" only added to the disappointment of the whole ordeal. In stark contrast, my experience with Ashley today stood out as a beacon of exceptional customer service. Her expertise, paired with her friendly demeanor, transformed what could have been a negative encounter into a truly positive and memorable one. Ashley's commitment to resolving issues efficiently and effectively makes her a valuable asset to networksolutions.com. Thank you, Ashley, for setting the bar high and showcasing what true customer service looks like. Your dedication and professionalism have undoubtedly left a lasting impression, and I am grateful for the outstanding support you provided.
F Frank C Pollara
50 days ago

Exemplary Support and Unmatched Loyalty

From the moment I reached out to Network Solutions for assistance, I knew I was in good hands. The way Ann, the associate, handled my query with such courtesy and professionalism was truly commendable. Despite my age of 81, which sometimes slows me down, Ann's patience and understanding made the entire repair process a breeze. It’s rare to come across customer service representatives who go above and beyond, but Ann truly exceeded all expectations. Network Solutions has been my go-to for nearly 25 years, and experiences like these reinforce my loyalty to this exceptional company. Their consistent and unparalleled treatment of clients, like me, makes me feel valued and appreciated. Thank you, Network Solutions, for always making me feel like your priority. Your outstanding support and unwavering loyalty have earned my trust and respect. I look forward to many more years of fruitful partnership with your remarkable team. Warm regards, Frank C Pollara
H Helen
51 days ago

Transformed by Exceptional Service: A Testimonial of Trust Regained

Enveloped in frustration and skepticism, I turned to networksolutions.com with a cloud of doubt hanging over my head. After four long weeks of uncertainty and unease, still without a refund of £113 for purchases I never made, I felt defeated by the internet giant. However, amidst the shadows of doubt, a glimmer of hope emerged. In a turn of events, a dedicated customer service representative reached out to me, extending a hand of understanding and empathy. Their diligence and commitment to resolving my issue shattered my preconceived notions. Through their unwavering assistance and genuine care, my faith in networksolutions.com was restored. Today, I stand not only reimbursed but also transformed by the exceptional service I received. £113 no longer represents a loss but a testament to the power of trust and customer-centric values. Networksolutions.com, once shrouded in skepticism, now shines as a beacon of integrity and reliability in my online journey.
S Shea Nathan
55 days ago

Resolving Chronic Email Issues: A Testimonial for Rafael B. at networksolutions.com

I must express my heartfelt gratitude for the exceptional support I received from Rafael B. at networksolutions.com. I had been struggling with persistent email configuration problems, causing me endless frustration. However, Rafael's profound expertise and unwavering patience shone through as he dedicated time to troubleshoot the issue with me. In a world where quick fixes and paid support services often take precedence, Rafael's approach was a breath of fresh air. Instead of rushing through the problem or directing me towards paid solutions, he invested genuine effort in understanding and rectifying the root cause of my email woes. Rafael's professionalism and commitment to customer satisfaction truly set him apart. His willingness to go above and beyond to ensure that my concerns were addressed left a lasting impression on me. In an era where personalized customer support is a rarity, Rafael's dedication to resolving my issues with care and diligence was nothing short of exceptional. Thanks to Rafael B.'s invaluable assistance, my email settings are now running smoothly, and I can confidently rely on networksolutions.com for all my needs. I wholeheartedly recommend networksolutions.com to anyone seeking reliable services backed by a team that genuinely cares about its customers. Kudos to Rafael B. for embodying true customer service excellence!
S Scott S
58 days ago

Isaac from the Loyalty Team: The Beacon of Exceptional Service

Stepping into the realm of customer service at networksolutions.com, my interaction with the Loyalty Team, particularly Isaac, left an indelible mark on me. Isaac's professionalism shone brightly as he navigated my intricate service renewal process with grace and expertise. His demeanor exuded courtesy, his resolve showcased unwavering patience, and his wealth of knowledge illuminated the path to seamless transactions. With adeptness, he orchestrated the renewal of multiple products spanning domains, websites, and private registrations scattered across my five accounts. Isaac's dedication and competency make him a true gem within your team, a beacon of exceptional service. My heartfelt gratitude goes out to him for a truly stellar experience. Thank you!
R Richard Rodgers
59 days ago

Unwavering Loyalty Shattered: A 24-Year Customer’s Heartbreaking Experience with Network Solutions

As a long-standing customer of Network Solutions, I never imagined I would one day feel the need to share my disappointment. After investing 24 years of loyalty into their services, my recent encounter left me utterly disheartened. A simple transaction for domain renewal turned into a nightmare, as funds intended for renewal were misappropriated. The trust I had built over two decades seemingly shattered in an instant. Despite my unwavering commitment, the lack of regard for my concerns and the mishandling of my payment left me feeling betrayed. This experience has not only marred our longstanding relationship but has also made me question the values and integrity I once associated with Network Solutions. To any potential customers considering Network Solutions, I urge you to proceed with caution. While my journey with them spanned over two decades, it is evident that even the most steadfast relationships can be tested. My hope is that my experience serves as a cautionary tale, prompting enhanced transparency and accountability within their operations.
P Primo
60 days ago

Transformed My Experience: Turning Frustration into Ease and Joy!

I stumbled upon a small hiccup while purchasing 20 Domain Names on networksolutions.com, and my stress levels started to rise. After successfully purchasing some domains, I encountered difficulties with the last ten due to a glitch on the site. Feeling helpless, I reached out to their customer service and was fortunate enough to connect with Erica. Her calming demeanor and reassuring words not only eased my frustration but also restored my faith in Network Solutions. With her courteous and efficient assistance, I successfully acquired the additional domains without any further issues. Erica's exceptional customer service skills not only resolved my problem but also left a lasting positive impression on me. Every interaction with Network Solutions should be as pleasant and effective as the one I had with Erica. She truly embodied the epitome of outstanding customer service, turning what could have been a stressful experience into a seamless and enjoyable one. A heartfelt thank you to Erica and the entire team at Network Solutions for their dedication to customer satisfaction!
W Wendy Imbornoni
60 days ago

Forever Indebted to Anne’s Exemplary Support at Network Solutions

Diving into the intricacies of my technical concerns, Anne from networksolutions.com emerged as a beacon of support during my recent online hurdle. With remarkable patience and unmatched expertise, she dedicated nearly an hour to unraveling and resolving a plethora of issues plaguing my digital landscape. Her skillful approach not only addressed my immediate concerns but also instilled a sense of confidence and relief in me. Anne's unwavering dedication to my situation went above and beyond the call of duty, showcasing a level of customer service excellence that is truly commendable. Her mastery in navigating through technical complexities with ease and grace left me in awe of her capabilities. The invaluable assistance she provided undoubtedly played a crucial role in restoring functionality and peace of mind to my online endeavors. In the realm of customer support, Anne stands as a shining example of professionalism and genuine care. Her willingness to go the extra mile and her adept problem-solving skills have left an indelible impression on me. I am forever grateful for her relentless efforts and unwavering commitment to ensuring that my experience with Network Solutions was nothing short of exceptional. Anne's remarkable assistance has not only resolved my technical issues but has also fostered a sense of loyalty and trust towards Network Solutions. I am truly fortunate to have crossed paths with such a dedicated and talented individual. My heartfelt gratitude knows no bounds, and I am eternally indebted to Anne for her exceptional support and unwavering dedication to providing exemplary customer service.
L Lynn
61 days ago

A True Gem: The Exceptional Support at Network Solutions

Every once in a while, you come across someone who truly stands out. At Network Solutions, I had the privilege of working with an individual who was not only knowledgeable but also incredibly patient. Their expertise shone through as they guided me through a seemingly incomplete email, ensuring that every box and circle was correctly checked. The result? Outlook worked flawlessly in both sending and receiving modes. But it didn't stop there. This exceptional individual also took the time to assist me in updating my billing address and credit card number, going above and beyond to ensure that my experience was seamless and stress-free. Their dedication to customer satisfaction is truly commendable, and I couldn't be more grateful for their assistance. If you're looking for a reliable and efficient service provider, look no further than Network Solutions. Their team not only delivers top-notch technical support but also values each customer's needs with the utmost care and attention. Thank you, Network Solutions, for having such outstanding individuals on your team!

Introduction:

Network Solutions is an online platform that provides domain registration, website hosting, and online marketing services. They aim to provide a one-stop-shop for entrepreneurs and businesses to establish their online presence. The company has been in the industry for over 30 years and has served millions of customers around the globe.

Pros and Cons:

Pros: Network Solutions offers a wide range of services, including secure and fast website hosting, domain registration, and online marketing. They have an easy-to-use website builder that helps customers create professional-looking websites without any coding. They also provide top-notch customer support. Cons: Network Solutions is relatively expensive compared to other service providers in the market. They also have limited payment options available, and their pricing isn't transparent.

User Experience:

Network Solutions offers a simple and user-friendly interface that allows customers to navigate with ease. They provide 24/7 customer support through phone, email, and live chat. The website is mobile-friendly and optimized for speed.

Pricing and Value for Money:

Network Solutions' pricing is on the higher side compared to other service providers. However, they offer quality services and excellent customer support that justifies the higher price. They also provide a 30-day money-back guarantee.

Alternatives:

Some of the alternatives to Network Solutions are Bluehost, GoDaddy, HostGator, and DreamHost. These providers offer similar services at comparatively lower prices.

Customer Service:

Network Solutions provides top-notch customer support through phone, email, and live chat. They also have a knowledge base and community forums where customers can find answers to their queries.

Product Quality and Selection:

Network Solutions offers high-quality products and services, including website hosting, domain registration, and online marketing. They also provide a wide range of website templates to choose from along with an easy-to-use website builder.

Website Usability:

Network Solutions' website is user-friendly and well-optimized. The website builder is easy to use, and customers can navigate the site with ease. The platform is also optimized for mobile devices.

Returns and Exchanges:

Network Solutions provides a 30-day money-back guarantee for customers who are not satisfied with their services. Customers can get a full refund within 30 days of the purchase date.

Promotions and Discounts:

Network Solutions regularly offers promotional discounts on their services. Customers can check their website for the latest deals and coupon codes.

Reputation:

Network Solutions has been in the industry for over 30 years and has an excellent reputation. They have served millions of customers around the world and have received positive reviews.

Payment Options:

Network Solutions offers limited payment options, including credit cards, PayPal, and wire transfer.

Loyalty Programs:

Network Solutions does not have any loyalty programs for customers at the moment.

Customer Reviews:

Network Solutions has received positive reviews from customers worldwide. Customers appreciate their quality services and customer support.

Community Involvement:

Network Solutions is involved in various community initiatives and supports non-profit organizations.

Shipping and Costs:

Network Solutions does not provide shipping services as they are an online platform. The costs of their services vary depending on the package chosen by the customer. Customers can check their website for the latest pricing information.