Newbalance Reviews

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66 Reviews

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27% users rated Poor
15% users rated Average
21% users rated Very Good
27% users rated Excellent
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Introduction

Newbalance.com.br is the official website of New Balance, a well-known athletic footwear and apparel brand. The website provides a wide range of sports shoes, running shoes, lifestyle sneakers, and clothing for men, women, and children. Customers can find anything from comfortable walking shoes to high-performance running shoes, with a variety of colors and styles.

Pros

New Balance products are of excellent quality, and the website offers a wide range of options for every type of athlete. Moreover, the website has a simple and easy-to-use interface that allows customers to quickly navigate to their desired section. The website provides free shipping for orders above a certain amount, and customers can make easy returns and exchanges.

Cons

The prices for New Balance products may be a little steep for some potential customers, but the brand's commitment to quality justifies the cost. The website could benefit from providing more detailed product descriptions, especially for first-time buyers who may not be familiar with the brand.

User Experience

The website has a visually appealing layout with easy-to-navigate categories, making browsing and purchasing products a hassle-free experience. It has a search filter option that helps customers browse products according to their preferred color, size, and price range.

Pricing and Value for Money

New Balance products may be slightly more expensive, but their exceptional quality and durability make them worth the cost. Moreover, the website offers exclusive discounts and promotions, making the brand accessible to a wider audience.

Alternatives

New Balance competes with other athletic footwear and apparel brands such as Nike, Adidas, Puma, and Under Armour. These brands offer similar products but differ in terms of quality, design, and pricing.

Customer Service

The website provides customers with excellent customer service, with responsive and helpful staff. The customer service team is available via phone, email, and chat, with fast and efficient responses.

Product Quality and Selection

New Balance products are known for their superior quality and innovative technology. The website offers an extensive range of products, from running shoes to lifestyle sneakers, and clothing. The products are available in different colors, sizes, and styles, catering to a wide range of customers.

Website Usability

The website is easy to use, with a simple interface that makes browsing and shopping a hassle-free experience. It has a clear and organized layout that allows customers to find products quickly.

Returns and Exchanges

New Balance allows customers to make easy returns and exchanges, with a 30-day return policy. The products must be in their original condition, unworn, and with the tags intact. The website provides a detailed guide on how to return or exchange products.

Promotions and Discounts

The website offers exclusive discounts and promotions for customers, providing them with a chance to save on their purchases. The website also has a newsletter that sends users exclusive offers and promotions.

Reputation

New Balance is a reputable brand known for its exceptional quality and innovative technology. The brand has carved a niche for itself in the athletic footwear and apparel industry, with a loyal customer base.

Payment Options

The website offers customers different payment options, including credit/debit cards, PayPal, and boleto banc?rio.

Loyalty Programs

New Balance offers a loyalty program for customers, where they can earn points for purchases and redeem them for rewards or discounts.

Customer Reviews

The website has a section for customer reviews, allowing potential buyers to read about the experiences of other customers. These reviews provide buyers with insight into the quality, comfort, and durability of the products.

Community Involvement

New Balance is committed to making a positive impact on the community and the environment. The brand has several initiatives, including corporate social responsibility programs and eco-friendly manufacturing practices.

Shipping and Costs

The website offers free shipping for orders above a certain amount, and the delivery time may vary depending on the location. The website provides a shipping calculator that allows customers to estimate the cost and delivery time for their order. In conclusion, Newbalance.com.br is a fantastic website for customers looking for high-quality athletic footwear and apparel. The website offers a variety of products, easy returns and exchanges, great customer service, and exclusive discounts and promotions. The brand's reputation for quality and innovation makes it a great investment for anyone looking for performance-enhancing athletic gear.