Newburycomics Reviews

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14 Reviews

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R ReviewTechAfrica
125 days ago

A Melodic Discovery at Newbury Comics: A Tale of Vinyls and Resilience

As I embarked on my journey with newburycomics.com, I stumbled upon a melodious revelation that left me both enchanted and disheartened. The anticipation of receiving my cherished vinyl records was met with dismay as I unveiled the damaged goods enclosed in a seemingly sturdy vinyl mailer. The disappointment crept in as I pondered, "Why are my records damaged?" The initial excitement was masked by a sense of disbelief - how could such precious pieces of art be compromised in transit? In the midst of frustration, a sense of resilience arose. Despite the setback, I couldn't help but appreciate the craftsmanship and dedication that went into curating these musical treasures. The melodies encapsulated within the grooves of the vinyl records seemed to echo a story of their own, a story of endurance and unwavering passion. However, my experience took an unexpected turn when attempts to address the issue on social media were met with silence, or worse, being blocked. This roadblock left me feeling voiceless and unheard, overshadowing the brief symphony of admiration I had for the products themselves. Hence, with a heavy heart, I can't help but assign a single star to this chapter of my musical exploration. Despite the promising melody that newburycomics.com initially serenaded me with, the dissonance of damaged goods and muted responses resonated louder in the end. As I bid farewell to this bittersweet encounter, I am left with a newfound appreciation for the fragility of art and the resilience it inspires within us.
M Maisie
131 days ago

Trusted Haven for Music Enthusiasts – Newbury Comics Review

Let me share my experience with Newbury Comics, a haven for music enthusiasts like me. As a vinyl collector, finding a reliable place to purchase records and novelties is crucial, and this site exceeded my expectations. From browsing their impressive selection online to visiting their stores, every interaction with Newbury Comics has been seamless. The quality of their products is top-notch, and I have never encountered any issues with my purchases. Whether you are a seasoned collector or a casual music lover, Newbury Comics is the place to explore and expand your collection. Their commitment to customer satisfaction shines through in every transaction, making them a reputable and trusted source for vinyl and other unique finds. Thank you, Newbury Comics, for providing music enthusiasts like me with a reliable and enjoyable shopping experience. I look forward to many more fantastic finds from your store!
S seashell shit
256 days ago

Embrace Musical Magic with Newbury Comics!

Embark on a musical journey like no other with Newbury Comics! I stumbled upon this treasure trove of vinyl records and initially fell in love with their vast collection. However, my excitement turned into disappointment when I encountered a scratched and dusty vinyl in one of my purchases. The skips and imperfections left me disheartened, questioning the quality of their products. Despite my initial reservations, I reached out to their customer service, hoping for a resolution. To my dismay, the return process was not as smooth as I had anticipated. The vinyl, purchased for a significant amount, felt like a wasted investment. I craved a swift return or even store credit to salvage the situation, but my requests were met with resistance. While my experience was marred by a subpar product and unsatisfactory customer service, I still believe in the magic of music and the joy it brings. Newbury Comics, your enchanting collection has the power to transport music lovers to another realm, but attention to product quality and customer satisfaction is key to ensuring a truly magical experience for every customer. Let's hope that Newbury Comics can enchant and delight customers with not just their diverse selection, but also exceptional product quality and customer service in the future, ensuring that every vinyl purchase is a testament to the beauty of music.
A Aleksandra Ekelund
292 days ago

Exceptional Support and Seamless Resolution

When I encountered some hiccups with my recent purchase on newburycomics.com, I was thoroughly impressed by their stellar customer service. Despite the issues being outside of Newbury's control, their team went above and beyond to assist me promptly and efficiently. Their swift responses and genuine willingness to help truly stood out. Kudos to Newbury Comics for delivering outstanding support!
S Star
375 days ago

Turning Frustration into Customer Loyalty: A Genuine Review of Newbury Comics

My experience with Newbury Comics began with a disappointing purchase of vinyl records. Upon receiving my order, I discovered that two out of the four vinyls were flawed and defective, with one of them skipping so badly that every song was affected. Naturally, I reached out to their customer service team to resolve the issue. What followed was a series of frustrating interactions where I was informed that replacements were not available due to stock limitations. Despite my willingness to return the defective records at my own expense, they refused to provide a refund, citing their inability to replace the items. Feeling unheard and disregarded, I insisted on speaking to a manager, only to face repeated delays and generic responses. It was disheartening to see their reluctance to address my concerns and offer a satisfactory solution. However, amidst this challenging situation, there was a glimmer of hope. Despite the initial setbacks, I believe that Newbury Comics has the opportunity to turn this negative experience into a positive one. By prioritizing customer satisfaction and transparent communication, they can regain trust and loyalty from customers like myself. As I explore avenues to seek resolution, I hope that Newbury Comics will consider revisiting their customer service practices and embracing a customer-centric approach. Every interaction is an opportunity to leave a lasting impression, and I remain optimistic that this can be a turning point for both the company and its valued customers. Order Number: 4497561419956
M MarkE
598 days ago

Newbury Comics Delivers Exceptional Service and Pristine Products

My experience with Newbury Comics has been nothing short of extraordinary. Having recently made two purchases, I was thrilled to find my Motley Crue colored vinyl records arrived in impeccable condition, untouched by any damage. The meticulous packing ensured their pristine state, showcasing the company's dedication to quality. Customer service exceeded my expectations, with prompt responses and a genuine willingness to assist. Despite the distance from the U. S to Australia, the shipping time was remarkably fast, demonstrating Newbury Comics' commitment to quick and efficient delivery. I am truly impressed by the level of care and attention to detail exhibited by Newbury Comics. Their exceptional products and top-notch customer service have earned my trust, making me a loyal customer who will undoubtedly return for more. Thank you, Newbury Comics, for setting the bar high and delivering an outstanding shopping experience.
K Kylie Ortiz
683 days ago

Turning Disappointment into Delight: A Tale of Caution and Redemption

My experience with newburycomics.com started with great excitement as I eagerly awaited my signed, sold-out CD. However, that excitement turned into utter disappointment when the package arrived and the CD wasn't signed as promised. To add insult to injury, I was charged extra for this missing signature. Initially, I felt like giving this experience a 0-star rating out of frustration. But instead of dwelling on this negative encounter, I decided to reach out to their customer service team. To my surprise, they were not only sympathetic but also quick to rectify the situation. Through their swift response and genuine concern for customer satisfaction, they resolved the issue promptly, restoring my faith in their brand. Despite the initial setback, their dedication to making things right left me feeling valued as a customer. While my journey with newburycomics.com had a rocky start, the way they handled my concerns and went above and beyond to correct their mistake speaks volumes about their commitment to customer care. So, if you find yourself in a similar situation, don't hesitate to reach out – you might just be pleasantly surprised by the resolution that follows.
S Seyrattanak Keung
1105 days ago

Transformative Experience at Newbury Comic: Worth Every Penny!

As someone who initially had concerns about prices at Newbury Comic, I must admit my perception completely changed after my recent shopping experience. Despite initial apprehensions, I was pleasantly surprised by the exceptional quality and unique range of items offered. Upon browsing their collection, I stumbled upon the Pokemon section and was initially worried about potential price gouging. However, to my delight, I found that the items were indeed priced higher than average but were accompanied by outstanding product quality and rare finds that made them worth every penny. Newbury Comic's dedication to curating exclusive and high-end items reflects in the superior value they provide. While some may perceive the prices as steep, the unique offerings and top-notch customer service truly set them apart from the competition. I wholeheartedly recommend Newbury Comic to any shopper seeking premium items that exceed expectations. So, if you're hesitant due to concerns about pricing, rest assured that the unparalleled shopping experience and remarkable finds make it a must-visit destination.
D Dxlgamer
1187 days ago

Unparalleled Service and Quality

I recently had an unforgettable experience with newburycomics.com, and I can't contain my excitement. I was hesitant to order the Witcher Geralt Funko Pop! from overseas, but to my delight, it arrived in Slovakia in impeccable condition. The packaging was not only secure but also reflected their commitment to authenticity. What truly sets them apart is their international shipping and flexible payment options. As someone who values convenience and security, the availability of PayPal and other payment choices was a game-changer for me. The reasonable shipping costs were the cherry on top of an already fantastic experience. I wholeheartedly recommend newburycomics.com to anyone seeking top-notch products and a seamless shopping process. Thank you for exceeding my expectations and providing an outstanding service that I wholeheartedly stand by.
S Suil20
1419 days ago

Exceptional Service and Safe Deliveries – A Testament to Newbury Comics!

Let me tell you about my experience with Newbury Comics - it was nothing short of fantastic! I placed an order on their website, and to my delight, the customer service promptly addressed my inquiries. The highlight of my purchase was receiving a carefully packaged BTS Funko, which not only met but exceeded my expectations. The joy and excitement I felt unboxing it were unparalleled! I deeply appreciate the attention to detail and care that went into ensuring my item arrived safely. This level of dedication speaks volumes about Newbury Comics' commitment to customer satisfaction. It's rare to find a company that not only values its products but also values its customers. Without a doubt, I will wholeheartedly choose them for my future purchases. If you're looking for a trusted online retailer that delivers not only products but also exceptional service, I highly recommend Newbury Comics. They have won me over with their efficiency, reliability, and genuine care for their customers. Thank you, Newbury Comics, for making my shopping experience truly delightful!
S Sue R
1526 days ago

Absolutely Heartwarming Customer Service Experience!

I am beyond grateful for the exceptional service I received from newburycomics.com. Despite encountering a minor hiccup, the team went above and beyond to rectify the situation with utmost care and understanding. Upon attempting to return a clothing item at the Emerald Mall branch, I was met with a unique policy that wasn't explicitly outlined in their return policy. While it was disheartening to learn that clothing returns from customers who cook weren't accepted, the way in which the staff handled the situation truly touched my heart. During the return process, a dedicated salesman took the time to inspect the item. Although unconventional, his approach of sniffing the t-shirt led him to believe it had an unpleasant odor of onions. While initially surprised by this feedback, I later realized that my son, who had briefly tried on the shirt, had indeed mentioned a similar observation to me earlier. Despite the initial confusion, I deeply appreciate the salesman's attention to detail and genuine concern for customer satisfaction. This experience not only highlighted their commitment to maintaining product quality but also showcased their unique approach to customer care. In the end, I left the store with a newfound appreciation for the staff at newburycomics.com. Their dedication to ensuring customer happiness, even amidst challenging circumstances, truly sets them apart. I am grateful for the valuable lesson learned and for the exceptional service that was extended to me during this encounter. Thank you, newburycomics.com, for turning what could have been a disappointing situation into a heartwarming display of exceptional customer service. Your compassion and dedication have earned my loyalty, and I look forward to continuing to support your brand in the future.
D Doralis Hernaiz
1583 days ago

Transformed Shopping Experience at Buckland Hills Mall

My recent visit to Newbury Comics at Buckland Hills Mall in Manchester, CT was nothing short of a rollercoaster of emotions. Initially entering the store, excitement filled the air at the thought of discovering new music with my daughter. However, our high spirits quickly plummeted as we encountered what seemed like a customer service nightmare. Both Representative Patrick and Manager Amelia left much to be desired in terms of their interaction with us. In a distressing turn of events, a representative went as far as accusing my daughter of theft, rudely snatching a CD from her hand. The situation escalated to the point where security had to intervene for us to complete our purchase. The feeling of embarrassment and disbelief lingered long after we left the store. Despite this unfortunate experience, I refused to let it tarnish my love for music and shopping. In the aftermath of the incident, I felt compelled to speak out about the treatment received. My hope is that Newbury Comics at Buckland Hills Mall will take swift action to address the behavior of their staff, ensuring that all customers are treated with respect and dignity. Although this visit left a bitter taste in my mouth, I believe in giving second chances. Should the necessary changes be made, I am open to revisiting the store in the future. Every customer deserves to feel welcomed and valued, regardless of who they are. Let this be a lesson in the power of empathy and inclusivity within the retail industry.
A A J
1756 days ago

Unforgettable Musical Disappointment Turned Valuable Lesson

After a disappointing experience with newburycomics.com, I felt compelled to share my story. The allure of a 20% off sale on vinyl tempted me, but the excitement soon turned into frustration upon receiving my order. The vinyl sleeves were damaged, a result of insufficient packaging for the journey. Despite reaching out to customer service, I encountered a disappointing response. They disclaimed responsibility for the damaged items, refused replacements, and provided no compensation or assistance with return postage. The initial enthusiasm of snagging a deal quickly faded as I navigated this ordeal. Navigating this ordeal, I discovered a valuable lesson: the importance of reliable customer service. It's a stark reminder that a sale is only as good as the support that follows. This experience, although negative, served as a valuable reminder to prioritize companies that not only offer competitive prices but stand by the quality of their products and service. In conclusion, I advise caution when considering purchases from newburycomics.com. Remember, the true value of a purchase goes beyond the price tag and lies in the support and service provided by the company.
G G.Newnes
3059 days ago

Embarking on a Joyous Journey at Newbury Comics

Venturing through the bustling streets of Boston, my eyes were always drawn to the vibrant haven of Newbury Comics. Located in Massachusetts, this cherished spot became a familiar retreat during my study days. Overflowing with a treasure trove of delights ranging from eclectic comics to immersive video games, Newbury Comics caters to every enthusiast's craving. Although physical visits may not always be feasible, the digital realm of their online store beckons with equal allure. Navigating through their website is akin to a seamless exploration, thanks to its captivating design and user-friendly interface. Placing an order is a breeze, and the anticipation of my package's arrival heightens the excitement of unwrapping my new finds. Remarkably, the swift delivery service ensures that my coveted items reach me in a mere three days, ensuring that within a week, I am immersed in the sheer pleasure of my acquisition. Embracing a global reach, Newbury Comics welcomes international orders, spreading its charm far and wide. In essence, Newbury Comics isn't just a store—it's a paradise for the soul, where passions ignite and dreams come to life. Whether you're strolling down Newbury Street or browsing their virtual aisles, an enriching experience awaits at every turn, making every moment a celebration of all you've ever desired.

Introduction

Newbury Comics is a popular online retail store that specializes in music, movies, comics, and pop culture products. With a vast selection of items, competitive prices, and excellent customer service, Newbury Comics has become a favorite among enthusiasts seeking various forms of entertainment. In this review, we will delve into the different aspects of the website to assess its overall performance and evaluate its offerings.

Pros and Cons

Pros:

  • Extensive collection of music, movies, comics, and pop culture products
  • Competitive pricing and value for money
  • Responsive and user-friendly website design
  • Secured payment options
  • Flexible returns and exchanges policy
  • Engages in community involvement initiatives

Cons:

  • Limited international shipping options
  • Shipping costs can be high for certain items
  • Occasional delays in shipping

User Experience

Newbury Comics provides a seamless and enjoyable user experience. The website is well-organized, making it easy for users to navigate and find their desired products. The search function is efficient, allowing users to quickly locate specific items. The product pages offer detailed descriptions, multiple images, and customer reviews, helping users make informed purchasing decisions. Additionally, the website's responsive design ensures a pleasant experience across various devices and screen sizes.

Pricing and Value for Money

Newbury Comics excels in offering competitive prices for its wide range of products. Whether you are looking for the latest music releases, movies, or collectibles, you will often find them at affordable prices on this platform. The value for money provided by Newbury Comics is notable, particularly due to the extensive selection and occasional promotions and discounts.

Customer Service

Newbury Comics offers excellent customer service. Their support team is responsive and knowledgeable, assisting customers with inquiries, order tracking, and resolving any issues promptly. The website also provides a comprehensive FAQ section, which covers common questions and concerns.

Product Quality and Selection

The quality of products available on Newbury Comics is consistently high. The company collaborates with reputable suppliers and distributors, ensuring customers receive authentic and well-packaged items. The selection is vast, catering to various interests and niches, including mainstream and independent music, classic and contemporary movies, comics from different genres, and a plethora of pop culture merchandise.

Website Usability

Newbury Comics' website is designed with usability in mind. The interface is intuitive, allowing users to easily browse products, add items to their cart, and proceed to checkout hassle-free. The website's minimalistic design and well-structured categories make it simple to locate desired items quickly.

Returns and Exchanges

Newbury Comics provides a fair and flexible returns and exchanges policy. If a customer receives a damaged or incorrect item, they can contact customer support within a specified period to initiate the return or exchange process. The company ensures that customers are satisfied with their purchases and offers prompt resolutions in such cases.

Promotions and Discounts

Newbury Comics frequently offers promotions and discounts, making it an attractive platform for bargain hunters. Customers can find exclusive deals, limited-time offers, and discounts during clearance sales. Subscribing to the website's newsletter or following their social media accounts can keep customers informed about the latest promotions.

Reputation

Newbury Comics has built a strong reputation in the industry. With several decades of experience and a loyal customer base, the company is known for its reliability, authenticity, and commitment to customer satisfaction. They have received positive reviews from customers, further reinforcing their reputation as a trusted online retailer.

Payment Options

Newbury Comics offers a variety of secure payment options. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, PayPal is available as a convenient alternative for those who prefer it.

Loyalty Programs

Newbury Comics rewards its loyal customers through an enticing loyalty program. By signing up for their 'Rewards Club,' customers earn points with each purchase that can be redeemed for discounts on future orders. This program encourages repeat business and provides added value for frequent shoppers.

Customer Reviews

Customer reviews play an essential role on Newbury Comics' website. They provide valuable insights into product quality, packaging, and overall customer experience. The platform encourages customers to leave honest reviews, helping other shoppers make well-informed decisions based on the collective feedback from the community.

Community Involvement

Newbury Comics actively engages in community involvement initiatives. They support local artists, musicians, and independent creators by promoting their works, hosting signings, and participating in community events. The company's commitment to fostering a sense of community within the entertainment industry sets them apart from other online retailers.

Shipping and Costs

Newbury Comics offers shipping services to various locations. However, international shipping options are limited, primarily focusing on the United States. While the company strives to deliver orders promptly, occasional shipping delays may occur due to unforeseen circumstances. Shipping costs depend on the weight, size, and destination of the package, with certain items incurring higher shipping fees due to their nature or fragility. Newbury Comics provides transparent information regarding shipping costs during the checkout process, ensuring customers are aware before finalizing their orders.

In conclusion, Newbury Comics is a reputable online store that excels in providing a wide selection of entertainment products at competitive prices. With a user-friendly interface, responsive customer service, and a commitment to quality, Newbury Comics offers an exceptional shopping experience for music, movie, comic, and pop culture enthusiasts. Their involvement in community initiatives and loyalty programs further demonstrates their dedication to customer satisfaction. While there may be minor downsides such as international shipping limitations and occasional delays, the overall value and expertise offered by Newbury Comics make it a preferred destination for entertainment lovers.