Newitts Reviews

Voted Good (5/5)

1907 Votes

20 Reviews

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In the Sports category

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0% users rated Poor
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0% users rated Very Good
95% users rated Excellent
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M Michelle
53 days ago

A Gem in the World of Online Shopping: Newitts.com Shines Bright

As I reflect on my experience with Newitts.com, I can't help but feel immensely grateful for stumbling upon such a gem in the vast world of online shopping. From the moment I placed my order, their efficiency was evident in the lightning-fast delivery and unbeatable prices. However, what truly set Newitts.com apart was their exceptional customer service. When we encountered an issue with one of the footballs we had purchased, I marveled at how swiftly and seamlessly they resolved the query. Their professionalism and dedication to customer satisfaction were truly commendable. In a time where finding a company that excels in every aspect seems like a rarity, Newitts.com stands out as a beacon of excellence. I have no doubt that I will be returning to them for future purchases, and I wholeheartedly recommend them to anyone in search of a reliable and customer-centric online shopping experience. Thank you, Newitts.com, for exceeding all my expectations!
T Tara Heath
53 days ago

An Unmatched Customer Service Experience

Embarking on a quest to find the perfect Nike training coat for my son during Christmas led us to Newitts.com, where our journey took an unexpected turn. The initial excitement of receiving the coat was quickly dampened by a faulty zipper. However, the exemplary customer service we encountered was a delightful surprise. Upon reaching out to the Newitts team, we were met with a level of responsiveness and accommodation that surpassed all expectations. A seamless phone call, swiftly answered, and a single email were all it took for our issue to be promptly addressed. Within a mere 48 hours, a replacement coat was in our hands – a feat that left us truly impressed. Despite the replacement not meeting our needs, the Newitts team continued to shine. Their unwavering understanding and seamless return process showcased a customer-centric approach that is truly commendable. In a world where customer service often falls short, Newitts stands out as a beacon of excellence. I wholeheartedly urge anyone seeking quality products and exceptional service to consider Newitts.com. Their dedication to putting customers first is evident in every interaction, making them a standout choice for all your athletic needs. Thank you, Newitts, for setting the bar high and redefining what it means to prioritize customer satisfaction.
A Angela Smith
54 days ago

Ordered 2 pairs of tracksuit bottoms…

My assessment for newitts.com Ordered 2 pairs of tracksuit bottoms for my son and in lower than 24 hours they've arrived! Packaged properly and no points in any respect. Nice worth too. Primarily based on my expertise I'd positively suggest and will likely be a returning buyer ☺️
U User
64 days ago

Unparalleled Service: A Game-Changer Experience

I cannot speak highly enough of Newitts.com for their exceptional service. When an indoor ball lost its shape, I was pleasantly surprised by their quick response and seamless replacement process, all covered under their generous one-year warranty. The dedication and commitment shown by their team truly set them apart from the rest. The peace of mind knowing they stand by their products speaks volumes about their integrity and customer care. I am beyond grateful for their outstanding service and will continue to be a loyal customer for years to come. Thank you, Newitts.com, for exceeding my expectations in every way possible.
K Kate Blackmore
66 days ago

Above-and-Beyond Excellence: A Genuine Review of Newitts.com

When it comes to customer service, Newitts.com sets the bar high with their exceptional team, especially Mandy. Recently, we encountered a minor hiccup with our netball bibs order, and Mandy's swift and efficient response not only resolved the issue promptly but also left us impressed and grateful. The level of care and dedication shown by Mandy and the entire Newitts.com team truly sets them apart. Their commitment to customer satisfaction shines through in every interaction, making us feel valued and well taken care of. If you're looking for a company that goes above and beyond to ensure a seamless shopping experience, look no further than Newitts.com. I can't recommend them enough. Thank you for your outstanding service!
M Marlon Fell
67 days ago

Exemplary Customer Care: A Review of Newitts.com

Let me take a moment to express my gratitude for the exceptional service I received from Newitts.com. I recently encountered a small issue with an item I purchased, but the swift and efficient response from the company left me thoroughly impressed. Upon reaching out with my concern, the team at Newitts.com wasted no time in addressing the issue. They not only acknowledged my problem promptly but also ensured a hassle-free replacement process. To my surprise and delight, the damaged item was replaced and dispatched the very next day. The seamless resolution provided by Newitts.com truly reflects their commitment to customer satisfaction. I am pleased to report that the replacement item is in perfect condition, showcasing the company's dedication to quality and service excellence. I would like to extend my heartfelt appreciation to the team at Newitts.com for their outstanding customer care and support. Their efficient handling of my concern has left a lasting impression on me, and I will not hesitate to recommend their services to others in search of a reliable and customer-centric online shopping experience. Thank you, Newitts.com, for setting the bar high with your exceptional service.
W Wai
68 days ago

Exceptional Support: A Testimonial for Mandy W and the Newitts Customer Service Team

Let me share my outstanding experience with Mandy W from the Newitts Support Team. From the moment I reached out for assistance, Mandy's professionalism and patience truly stood out. She not only provided me with the information and quotes I needed but also went the extra mile to source out additional details to help me make informed decisions. Mandy's exceptional customer service skills shone brightly throughout our interaction. Her attention to detail, prompt responses, and willingness to assist in every aspect of my query left a lasting impression on me. It's rare to come across someone so dedicated and genuinely helpful in the realm of customer service. I cannot express enough gratitude for Mandy's assistance and the support I received from the Newitts team. Their commitment to going above and beyond for their customers is truly commendable. Thank you, Mandy W, and the entire Newitts Support Team, for setting a high standard in customer service excellence. You have gained a loyal customer in me.
A Aoiffe Mc Keating
69 days ago

Exceptional Customer Service: A Rapid Response to Resolve Product Issues

My experience with newitts.com was truly remarkable. Despite receiving a faulty product, their customer service was quick and impeccable. Upon contacting them about a ripped bag, they promptly sent out a replacement without any hassle. The efficiency and dedication they showed in addressing my issue were truly commendable. Thank you once again for the outstanding service! I highly recommend newitts.com for their top-notch products and exceptional customer care.
M Michellr
73 days ago

Game-Changer: Seamless Service at Newitts.com

Embarking on my online shopping journey, I stumbled upon Newitts.com in pursuit of the perfect netball. Little did I know that my experience would transcend beyond a mere purchase. Upon encountering an unexpected hiccup with my just acquired netball, I reached out to their customer service team with apprehension. To my pleasant surprise, Newitts.com swiftly remedied the situation by promptly dispatching a brand-new netball my way. In a matter of days, my passion for the game was reignited, thanks to their unparalleled service and dedication to customer satisfaction. With a heart full of gratitude, I extend my heartfelt appreciation to the team at Newitts for turning what could have been a frustrating ordeal into a seamless and delightful experience. They have truly set the bar high when it comes to customer care and support. In the realm of online shopping, where customer service often takes a backseat, Newitts.com emerges as a beacon of excellence, showcasing that customer-centric values and swift resolutions can indeed make a world of difference. Thank you, Newitts.com, for not only delivering a new ball but also revitalizing my enthusiasm for the game. You have earned a loyal customer in me, and I look forward to many more game-winning moments with your products and unparalleled service.
M Mr Lindon Carty
74 days ago

Unparalleled Value: Exceptional Sporting Essentials at Unbeatable Prices!

When I stumbled upon newitts.com and discovered their extensive range of sporting brands at remarkably low prices, I was initially skeptical. However, my experience surpassed all expectations. Not only were the products competitively priced, but they were also packaged with the utmost professionalism. The attention to detail in ensuring that I was well-informed about the dispatch and tracking details of my order truly set them apart. The seamless shopping experience, coupled with their commitment to customer satisfaction, has undoubtedly earned my trust and loyalty. In a world where quality often comes with a hefty price tag, Newitts has redefined the game by offering premium products at affordable prices. I am already planning my next purchase and eagerly anticipate the same level of excellence. If you're on the lookout for exceptional sporting essentials without breaking the bank, look no further than Newitts. Their dedication to providing unparalleled value is truly commendable, and I wholeheartedly recommend them to anyone seeking top-notch products at unbeatable prices.
C customer
82 days ago

Outstanding Customer Service! Newitts.com Delivers on Promises

Upon encountering a delivery issue with FedEx, I reached out to Newitts.com for assistance. Their proactive and efficient response not only resolved the problem swiftly but also facilitated the successful delivery of my order the very next day. The exceptional level of customer service I received left me thoroughly impressed and reassured. Kudos to the team at Newitts for their commitment to customer satisfaction. I highly recommend their services to anyone seeking reliability and professionalism in their online shopping experience.
P Phil Kaberry
82 days ago

Distinctive Buyer Service

My assessment for newitts.com Julie in Buyer assist dealt with our concern beautifully, fairly a posh concern with a batch of footballs, saved us knowledgeable of the attainable outcomes during , and handled the difficulty very nicely . Newitts actually are superb at after gross sales assist . Would advocate them to anybody searching for workforce sports activities gear , its not all the time in regards to the value ....
A Antho Mc
87 days ago

Exceptional Service Beyond Expectations

When I came across Newitts.com, I was impressed by their seamless customer service. "Nothing was an issue," indeed! I experienced firsthand their unwavering support when I mistakenly provided the wrong delivery address. Their team was not only accommodating but also incredibly responsive, addressing all my concerns promptly. What truly stood out was their willingness to go above and beyond by covering the re-shipping costs without hesitation. This level of dedication and customer care is a rare find in today's world. From start to finish, Newitts.com exceeded all my expectations, earning a well-deserved 10 out of 10 rating from me. I highly recommend them to anyone seeking a reliable and customer-centric online shopping experience. Thank you, Newitts.com, for setting the bar high and delivering exceptional service!
C Chris Porter
96 days ago

A Heartfelt Triumph: Exceptional Customer Care at Newitts

After reading a disheartening review, I was initially skeptical about my shopping experience with Newitts. However, my own encounter painted a completely different picture. From the moment I landed on their website to the seamless checkout process, every step was met with efficiency and professionalism. I opted for a set of Mitre footballs, hoping to elevate our weekly kickabouts. To my dismay, the balls started showing signs of wear within a couple of hours. Feeling dejected, I reached out to Newitts, fearing a similar fate as the previous reviewer. To my surprise, their customer service went above and beyond. The representative I spoke to listened attentively as I voiced my concerns. They understood my disappointment and assured me that this experience was not reflective of their standards. Without hesitation, they offered a replacement for the faulty footballs, acknowledging the potential manufacturing flaw that had caused the issue. Their proactive approach and commitment to customer satisfaction truly set them apart. Not once did they dismiss my concerns or shift blame. Instead, they took ownership of the situation and ensured that I left with a positive impression. It's rare to come across such dedication to customer care in today's fast-paced world, and for that, I commend Newitts. In the end, I not only received quality products but also invaluable peace of mind knowing that Newitts stands by their customers. This level of service has earned my loyalty, and I will undoubtedly return for future sporting needs. Thank you, Newitts, for restoring my faith in exceptional customer care.
R Richard
97 days ago

Exceptional Service Beyond Expectations

My recent interaction with Newitts.com left me pleasantly surprised and utterly satisfied. When I discovered a fault with the product I purchased, their swift and hassle-free replacement process truly exceeded my expectations. What struck me the most was their responsiveness; a prompt reply to my email showcased their dedication to customer satisfaction. Overall, I must commend Newitts for their outstanding customer service. This experience has not only restored my faith in online shopping but has also made me a loyal customer. Thank you, Newitts, for setting a remarkable standard in customer care!

Introduction:

Newitts.com is an online retail platform that offers a wide range of sports and fitness products. With a strong focus on providing quality products and exceptional customer service, Newitts.com has established itself as a reliable choice for sports enthusiasts and professional athletes alike. This comprehensive review will delve into various aspects of the website, including its user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive selection of sports and fitness products from leading brands. - User-friendly and intuitive website design for easy navigation. - Competitive pricing across various product categories. - Excellent customer service with prompt response and helpful assistance. - High-quality products that meet the expectations and demands of sports enthusiasts.

Cons:

- Limited availability of certain products, especially during high-demand periods. - Return and exchange process could be more streamlined and efficient. - Occasional shipping delays due to external factors. - Limited payment options compared to some other online retailers.

User Experience:

Newitts.com provides a seamless user experience, thanks to its well-organized and visually appealing website design. Users can easily browse through different product categories, filter search results, and access detailed product information. The website's responsiveness and fast loading speed enhance the overall user experience, ensuring a smooth shopping journey.

Pricing and Value for Money:

Newitts.com offers competitive prices for its sports and fitness products. Customers can find a wide range of products at various price points, enabling them to choose options that fit their budget. The value for money is high, considering the quality of the products and the level of customer service provided.

Customer Service:

Newitts.com prides itself on its exceptional customer service. The support team is responsive, knowledgeable, and always ready to assist customers with their queries and concerns. Whether through phone, email, or live chat, customers can expect prompt and helpful responses throughout their shopping experience.

Product Quality and Selection:

Newitts.com offers a vast selection of sports and fitness products from top brands, ensuring high-quality items that meet the demands of athletes and sports enthusiasts. The website's dedication to sourcing products from reputable manufacturers ensures that customers receive durable and long-lasting equipment.

Website Usability:

The website's user interface is designed with a focus on usability and ease of navigation. Visitors can easily find what they need through intuitive menus, well-organized categories, and a powerful search function. The layout is clean and visually appealing, enhancing the overall browsing and shopping experience.

Returns and Exchanges:

While Newitts.com offers a reasonable returns and exchanges policy, the process could be more streamlined to simplify the customer experience. However, the customer service team is readily available to guide customers through the process, ensuring a satisfactory outcome.

Promotions and Discounts:

Newitts.com frequently offers promotions and discounts on selected products, providing customers with opportunities to save money on their purchases. Regularly checking the website and subscribing to the newsletter allow customers to stay informed about the latest deals and offers.

Reputation:

Newitts.com has built a strong reputation as a reliable online retailer in the sports and fitness industry. Their commitment to quality products, exceptional customer service, and prompt deliveries has garnered positive reviews and customer loyalty over the years.

Payment Options:

While Newitts.com offers secure payment options, such as credit/debit cards and PayPal, the website could benefit from expanding its payment methods to cater to a wider range of customer preferences and needs.

Loyalty Programs:

Newitts.com currently does not have a specific loyalty program in place. However, customers can still benefit from the website's frequent promotions and discounts, saving money on their purchases.

Customer Reviews:

The website features customer reviews and ratings for many of its products, providing valuable insights for potential buyers. These reviews help customers make informed decisions and contribute to the overall transparency and trustworthiness of Newitts.com.

Community Involvement:

Newitts.com actively engages with its community through various initiatives such as sponsorships and partnerships with local sports clubs and events. This involvement highlights the brand's commitment to supporting the sports community and fostering a sense of community among its customers.

Shipping and Costs:

Newitts.com offers reliable and timely shipping services. However, occasional delays can occur due to external factors beyond the company's control. The shipping costs are generally reasonable and depend on the size, weight, and destination of the purchased items. Customers can expect transparent and accurate shipping costs during the checkout process. In conclusion, Newitts.com is a trusted online retailer offering a wide range of sports and fitness products with a focus on quality and exceptional customer service. While the website could improve certain aspects such as product availability and payment options, its competitive pricing, extensive product selection, user-friendly interface, and reputation in the industry make it an excellent choice for individuals looking for reliable sports and fitness equipment. With its commitment to customer satisfaction and community involvement, Newitts.com stands out as a reputable and trustworthy platform for all sports enthusiasts.