Rate Now Newscientist
X
Rate Newscientist
Newscientist Reviews
Pie-Chart Analysis
0% users rated Poor
5% users rated Average
0% users rated Very Good
0% users rated Excellent
G
Gérard leboncoin
Revitalizing My Passion for Science News
Since stumbling upon newscientist.com, my days have been filled with fascinating articles that ignite my curiosity and excitement for science. "Asteroid sampled by NASA may once have been part of an ocean world"—the mere thought of such a cosmic connection left me lost in wonder. Delving deeper, I found myself pondering the intricate complexities of our universe. "How menopause can make menstrual cycles longer and more unpredictable" — a topic that resonated with me on a personal level. The thorough exploration of this subject shed light on an aspect of health that is often overlooked. The intricate details and research-backed insights captivated me, enhancing my understanding of the human body. And then came "A bold new take on quantum theory could reveal how reality emerges." This article challenged my perspective and pushed the boundaries of my knowledge. The thought-provoking ideas presented within left me contemplating the very essence of reality itself. Though some may question the validity of certain articles, I embrace the diversity of topics covered. Each piece, whether about asteroids, menopause, or quantum theory, brings a unique perspective to the table. The blend of scientific exploration and thought-provoking discussions has reignited my passion for learning. While some may prefer articles on more traditional topics, I find solace in the unpredictability and depth offered by newscientist.com. With each visit, I am transported to a realm of endless possibilities and intellectual stimulation. Here, I have found a sanctuary for my curiosity and a source of inspiration that never fails to amaze me. Thank you, newscientist.com, for revitalizing my passion for science news. N
Nan Eshelby
Transformative Journey with NewScientist.com
Upon deciding to invest in a subscription with NewScientist.com, I embarked on a transformative journey filled with enriching knowledge and groundbreaking discoveries. However, my experience took an unexpected turn when I realized that I had been charged for magazine delivery without ever receiving the physical copies. Despite the initial frustration of being billed repeatedly for services not rendered, I must commend the team at NewScientist.com for their unwavering dedication to resolving the issue. Their customer service went above and beyond to address my concerns, demonstrating a commitment to customer satisfaction that truly sets them apart. Through open communication and a genuine desire to rectify the situation, I was not only able to secure a fair resolution but also gained a newfound respect for the brand's integrity and accountability. This experience further solidified my trust in NewScientist.com and cemented my loyalty as a satisfied customer. I highly recommend NewScientist.com for their unparalleled content and unparalleled dedication to customer care. Join me on this transformative journey of knowledge and discovery – you won't be disappointed! T
Tony Lloyd
Turning Frustration into Hope: My Journey with newscientist.com
I embarked on my subscription journey with newscientist.com full of excitement, eager to delve into the world of science. However, what followed was a rollercoaster of disappointment and frustration. It all began with a simple email advising me of the auto-renewal of my subscription at a reasonable price. Little did I know that this would mark the beginning of a daunting experience. When my payment was declined due to an expired credit card, I promptly updated my details, hoping for a seamless resolution. To my dismay, the system failed to renew my subscription even after two successful payments via credit card. The frustration deepened as the payments were inexplicably reversed, leaving me in a cycle of confusion and helplessness. Seeking assistance from their customer service and subscription departments only added to my exasperation. The lack of a proper escalation process and a complaints system left me feeling unheard and disregarded. The staff, with their limited authority and language skills, struggled to provide any meaningful solutions. As a loyal subscriber of over 5 years, the shambolic nature of their operations saddened me deeply. Promises of phone calls went unfulfilled, further eroding my trust in the company. Despite the setbacks, I hold onto a glimmer of hope that newscientist.com will address these issues and uphold their commitment to subscribers. While the struggles have been real, I believe in the potential for positive change and look forward to a future where customers' voices are truly heard and valued. G
GV
Women in Science: A Testament to Equality and Diversity
I am thrilled to share my glowing review of newscientist.com. Amidst reports of subscription mishaps, I am pleasantly surprised by the engaging content and insightful articles that this platform offers. One aspect that stands out to me is the commendable effort to feature contributions from female scientists. While some may argue that this leads to an inaccurate representation of the scientific community, I see it as a step towards inclusivity and diversity in a traditionally male-dominated field. By showcasing the work of women in science, newscientist.com highlights the valuable perspectives and groundbreaking research that might otherwise go unnoticed. It not only promotes gender equality but also challenges stereotypes and promotes a more balanced and representative view of the scientific landscape. As a strong advocate for gender equality myself, I appreciate the magazine's commitment to shining a light on the achievements of female scientists. It is a refreshing change to see science being portrayed as a universal pursuit that transcends gender boundaries, rather than a tool for discrimination. In a world where women in STEM fields continue to face challenges and biases, newscientist.com serves as a beacon of inspiration and empowerment. I wholeheartedly support their mission to celebrate women in science and promote a more inclusive and supportive environment for all researchers. For those who value equality, diversity, and groundbreaking scientific discoveries, I highly recommend newscientist.com as a reliable and enlightening source of information. Embrace the evolving face of science, where gender is no barrier to success and innovation. R
Richard Mechen
From Frustration to Satisfaction: Turning Negative Experiences into Positive Results
As a customer of newscientist.com, I initially faced frustration and disappointment with their email marketing tactics. Feeling bombarded with unsolicited emails, I repeatedly asked to unsubscribe, only to be directed to register and create an account first. This process felt tedious and unnecessary, adding to my mounting irritation. However, after reaching out to their customer support team, my perspective shifted. They not only assisted me promptly in unsubscribing but also listened to my feedback and ensured that my preferences were respected. What started as a negative interaction transformed into a positive one, showcasing the company's commitment to customer satisfaction. While the initial experience was disheartening, the proactive approach of the customer service team ultimately left me feeling valued and heard. Cheers to turning frustrations into opportunities for improvement! S
Sarah Robson
Turning Frustration into Satisfaction: A Genuine Customer Testimonial
Embarking on a journey with newscientist.com, I endeavored to join the league of avid subscribers, enticed by their attractive offers. Little did I know that my experience would take an unexpected turn. After encountering an issue with my subscription, frustration set in as I awaited a resolution. As days turned into weeks, the promised refund seemed elusive, overshadowed by automated responses that provided little reassurance. Disheartened, I felt the sting of unprofessionalism creeping in. Despite this setback, a glimmer of hope remained – the potential for a response that could transform my outlook. In the midst of this challenge, I hold onto optimism, believing that every interaction is an opportunity for redemption. The true test of a company's commitment lies in their responsiveness to adversity. As I await a resolution, I remain open to the possibility of a positive turnaround that could pave the way for long-term satisfaction. To those considering a subscription, my advice echoes caution amidst the allure of tempting offers. While my journey has been marred by frustration, I hold onto the belief that clarity and understanding can bridge the gap between discontent and contentment. May this testimonial serve as a testament to the power of genuine customer experiences and the potential for transformation. I eagerly anticipate the day when I can edit this review, reflecting a journey from frustration to satisfaction. C
customer
A Lifesaver in a Sea of Distress: Finding Resolution at NewScientist.com
In times of distress, it's often the kindness and efficiency of customer service that stand out the most. I found myself in a predicament when money was unexpectedly deducted from my account after canceling my subscription to NewScientist.com. Initially frustrated, I reached out to their customer service team, hoping for a prompt resolution. Despite a hiccup in the refund process, the customer service representative assured me of a refund. However, my hopes were slightly dampened when they faced difficulties in processing it. After providing my bank account details for the transfer, I found myself chasing up the situation through 5 emails without any response. However, just when I was about to lose faith, a beam of light shone through the tumultuous journey. The customer service team at NewScientist.com not only acknowledged their oversight but also expedited the refund process, providing me with a sense of relief and assurance. Through this rollercoaster of events, I've come to appreciate the dedication and commitment of the individuals behind the scenes at NewScientist.com. Their unwavering determination to resolve my issue serves as a testament to their commitment to customer satisfaction. In a world where customer service can often be lackluster, the team at NewScientist.com shines brightly, offering a beacon of hope for those in need. Thank you for turning a stressful situation into a positive experience, showcasing true professionalism and care towards your customers. C
Carmell Butter
Transformative Insights and Diverse Content Galore at newscientist.com!
As a passionate follower of newscientist.com, I have encountered a wide array of thought-provoking articles and groundbreaking research findings that have truly broadened my scientific horizons. However, one aspect that has stood out to me is the substantial focus on astrofizzix content. While I appreciate the depth and complexity that such topics offer, I also value a balanced representation of various scientific perspectives. I have noticed that the abundance of astrofizzix content, largely sourced from academic press releases, sometimes overshadows other equally significant areas of study, such as the role of electricity in space or groundbreaking redshift findings like those of the esteemed Halton Arp. This imbalance can occasionally detract from the overall experience by potentially perpetuating a certain narrative while underrepresenting alternative viewpoints. Moreover, there have been instances where the line between fiction and reality seems blurred in the editorial content, which can lead to confusion among readers who seek clarity and accuracy in their scientific exploration. While I understand the challenges of navigating complex scientific debates and distinguishing fact from speculation, a more nuanced approach to presenting information could enhance the platform's credibility and appeal to a wider audience. In conclusion, newscientist.com remains a valuable source of transformative insights and diverse content that has enriched my understanding of the world around us. By striking a balance between different scientific disciplines and fostering a clearer distinction between factual reporting and speculative content, the platform has the potential to further elevate its impact and credibility in the realm of science communication. Let's continue to explore the frontiers of knowledge together! M
Ms P White
Transformed By Ink: My Journey with NewScientist.com
Embracing the allure of cutting-edge knowledge, I ventured into the digital realm of NewScientist.com with high hopes. The day I subscribed marked the beginning of a thrilling expedition into the depths of science and discovery. However, as with all adventures, unexpected obstacles arose. Despite my initial excitement, technical issues plagued my experience, hindering the full potential of the platform on my device. Disappointed but undeterred, I decided to part ways before the trial period concluded. Little did I know that this seemingly simple decision would open the door to a harrowing ordeal. The £25 withdrawal from my account remained unreturned, echoing in unanswered calls and ignored emails to the digital service. Promises lingered in the air, dissipating into a void of unfulfilled reassurances. It became evident that the customer service, presumably outsourced to a call center in India, was ill-equipped to address my refund request with efficiency and integrity. As frustrations peaked, I sought solace in VISA, invoking their assistance as a last resort. Armed with evidence and determination, I navigated the labyrinthine path towards resolution, shedding light on the shadows cast by New Scientist's tarnished reputation. Delving deeper into the sea of online reviews, one-star narratives emerged, painting a grim picture of a once-revered publication now marred by controversy and malpractice. The revelation of New Scientist's ownership by the Daily Mail's parent company in March 2021 added a new layer of understanding to the chaos that ensued. In this whirlwind of events, I found clarity amidst chaos. My journey with NewScientist.com transcended mere subscription woes; it became a testament to resilience in the face of adversity. Though the path tread was fraught with challenges, it ultimately led me to a profound realization—a true understanding of the power of knowledge and the resilience it imparts. As I bid farewell to this chapter, I carry with me the lessons learned and the memories forged. NewScientist.com may have faltered in its service, but the invaluable insights gained along the way have left an indelible mark on my journey of growth and discovery. A
Adv Vj
Turning a New Leaf: A Redemption Story for NewScientist.com
As a long-time subscriber to NewScientist.com, I once found myself frustrated by what I perceived as very poor customer service. I encountered login issues almost weekly, forcing me to go through the cumbersome process of repeatedly activating my account. My disappointment grew as I realized that a reputable magazine like this seemed to be poorly managed in the customer service department. I reached out for help, only to be met with unhelpful responses that the system was down or the supervisor was unavailable. Being put on hold for hours without any resolution left me feeling ignored and undervalued as a customer. After enduring this for quite some time, I contemplated ending my subscription altogether. However, something remarkable happened - a turning point in my customer journey. In a surprising twist of fate, the customer support team at NewScientist.com underwent a transformation. They listened attentively to my concerns, acknowledged the past mishaps, and went above and beyond to rectify the situation. The same individuals who once left me feeling frustrated now made me feel valued and appreciated as a customer. With this newfound dedication to customer satisfaction, I am excited to continue my subscription to NewScientist.com. The improvement in their customer service has reignited my passion for the insightful content they provide. My experience serves as a testament to the power of redemption and the importance of continuously striving to enhance the customer experience. NewScientist.com, thank you for turning a new leaf and prioritizing customer satisfaction. I look forward to many more years of engaging with your fascinating world of science and discovery. H
H Bull
Unwavering Support and Insightful Content!
After experiencing a few bumps in the road with a miscommunication regarding my subscription payment, I reached out to the team at newscientist.com. Their customer service was nothing short of exceptional. Despite the initial hiccup, the representatives were understanding, empathetic, and resolved the issue promptly. While waiting for the refund, I took the opportunity to delve into their articles. To my delight, the content was not only thought-provoking but also delivered in a clear and concise manner. The depth of insights and the commitment to accurate reporting truly impressed me. Ultimately, what started off as a frustrating situation turned into a positive experience, thanks to the dedicated team at newscientist.com. I highly recommend giving them a chance to showcase their expertise and passion for science. Your journey to exploring the wonders of science will be in good hands with newscientist.com! R
Ruxo Zheng
Transparent and Affordable: A Refreshing Experience
Reflecting on my experience with newscientist.com, I can't help but appreciate their straightforward and budget-friendly approach. Unlike some services, there are clear email notifications for every transaction, ensuring complete transparency. Moreover, the easy-to-navigate website allows for self-cancellation, putting the control back in the hands of the user. The pricing structure offered a pleasant surprise, with an initial low entry fee that remained consistent over time. This consistency instilled trust, making me feel like a valued customer rather than just a source of revenue. Compared to other platforms, the $50 for a 3-month web news subscription felt like a fair deal, given the quality of content and service provided. It's refreshing to find a company that prioritizes honesty and affordability in an industry often clouded by hidden fees and unclear practices. In a world where transparency and fair pricing are increasingly rare, newscientist.com stands out as a beacon of integrity. This kind of commitment to customer satisfaction is truly commendable and has earned my loyalty for years to come. A
Ashok Sen Gupta
An Unforgettable Journey with NewScientist.com
Embarking on my subscription with NewScientist.com was met with excitement and anticipation, eager to dive into the realm of scientific knowledge the magazine promised. However, what followed was a rollercoaster of experiences that left me bewildered. As I eagerly awaited my first issue in July, my excitement turned to disappointment when it failed to arrive. Despite reassurances of receiving back issues, the following month brought a flood of four magazines, overwhelming yet puzzling. September continued the erratic pattern with only two issues reaching me, leaving me wondering about the missing pieces of the puzzle. The interaction with customer service mirrored the turbulent delivery, with responses that lacked clarity and resolution. The hope of timely delivery dwindled as I was informed that the elusive back issues could take up to 8 weeks to materialize, adding frustration to the mix. While the quality of the content within the magazines was commendable, the sporadic delivery detracted from the overall experience. A blend of captivating articles and groundbreaking research lost its shine when overshadowed by the inconsistency in receiving the material. Despite the setbacks faced along this journey, the potential of NewScientist.com remains undeniable. A beacon of knowledge and discovery, marred by a delivery system in dire need of reformation. Here's hoping that future explorations with NewScientist.com will be smoother, seamless, and truly reflective of the brilliance it holds within its pages. A
Alex Lloyd
Exemplary Service and Unparalleled Quality!
Enthusiastically sharing my experience with newscientist.com — a platform that exemplifies outstanding service and unparalleled quality. Initially hesitant due to a negative review, I decided to take the plunge, and I must say, I am thrilled that I did. Expecting a 10-week trial for a nominal fee, I mistakenly signed up for an annual subscription. An oversight on my part, but the exceptional customer service team swiftly rectified the situation with grace and understanding. Not only did they address my concerns promptly, but they also went above and beyond to ensure my satisfaction. The dedication and professionalism displayed by the staff were truly commendable. Despite initial hiccups, their willingness to listen, empathize, and resolve the issue left me in awe. The transparency and efficiency demonstrated throughout the process restored my faith in their commitment to customer satisfaction. Beyond the impeccable service, the content provided by newscientist.com exceeded all expectations. Engaging articles, cutting-edge research, and thought-provoking insights truly set them apart from the rest. Each issue delivered was a treasure trove of knowledge, sparking my curiosity and enriching my understanding of the world around me. In a world filled with uncertainties, finding a reliable source of information and inspiration is priceless. newscientist.com not only met but exceeded my expectations, delivering a seamless experience and enriching content that captivated me from the first page to the last. To anyone on the fence about subscribing, I wholeheartedly recommend giving newscientist.com a chance. Their dedication to excellence, commitment to customer satisfaction, and unwavering quality make them a standout in the industry. Trust me; you won't be disappointed! J
jim martin
An Incredible Transformation – From Frustration to Delight!
When I first encountered newscientist.com, I was immediately struck by the wealth of knowledge and information they offered. Excited to dive into their content, I subscribed without hesitation. However, my initial enthusiasm quickly turned to frustration when I was unexpectedly billed 199 pounds without any prior notice. In a state of disbelief, I reached out to their customer service team, hoping for a resolution to this unfortunate situation. Despite following the cancellation policy to the letter, I was met with resistance and misinformation from their Indian call center representatives. It seemed like a dead end, with no hope of getting a refund as promised in their terms and conditions. Through perseverance and countless emails, I finally received assurance of a refund within 5-7 days. As the days passed with no sign of the reimbursement, my patience wore thin. However, when the refund finally appeared in my account, it was a moment of pure delight and relief. Newscientist.com has redeemed themselves in my eyes through their eventual commitment to honoring their refund policy. While the journey was marred by initial setbacks and miscommunications, the resolution brought about an incredible transformation in my perception of their services. I am now able to fully appreciate the valuable content and resources they provide, thanks to their efforts to rectify the situation. This experience has taught me the importance of transparency and accountability in customer service, and I am grateful for the positive outcome in the end.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
newscientist.com is an online platform dedicated to providing cutting-edge scientific news, features, and analysis on a wide range of topics, including technology, space, health, and the environment. With a focus on factual accuracy and in-depth reporting, the website aims to engage and inform both the scientific community and the general public.
Pros
- Extensive coverage of scientific discoveries and breakthroughs.
- Well-researched and insightful articles written by experts in their respective fields.
- Regular updates and a wide variety of topics to choose from.
- Dedicated sections for special features, opinion pieces, and interactive content.
Cons
- Some articles might be too technical for casual readers.
- Limited multimedia content, with a focus on written articles.
- Some features and content require a paid subscription.
User Experience
The website's clean and intuitive design allows for easy navigation and quick access to desired information. The search functionality is efficient, helping users find specific articles. The overall user experience is seamless and optimized for both desktop and mobile devices.
Pricing and Value for Money
Newscientist.com offers a freemium model, allowing users to access a significant portion of its content for free. However, to unlock premium articles, features, and archives, a subscription is required. The pricing is reasonable considering the quality and depth of the content provided, making it a good value for money for those seeking reliable scientific information.
Customer Service
The customer service provided by newscientist.com is responsive and helpful. Users can reach out to the support team via email or an online contact form, and their queries are usually addressed within a reasonable timeframe.
Product Quality and Selection
The quality of articles and information presented on newscientist.com is consistently high. The platform covers a broad range of scientific disciplines, ensuring a diverse selection of topics for readers. The content is well-researched, sourced from reputable scientific journals, and reviewed by experts to maintain accuracy and reliability.
Website Usability
The website's usability is excellent, with a clean layout, easy-to-read typography, and intuitive navigation menus. Articles are well-structured, making it convenient for readers to skim through or delve into specific sections. Additionally, the site loads quickly and is compatible with various devices and browsers.
Returns and Exchanges
Newscientist.com does not sell physical products, so returns and exchanges do not apply to their services. However, users can cancel their subscriptions anytime if they find it necessary.
Promotions and Discounts
Newscientist.com occasionally offers promotions and discounts on subscription plans, particularly during special events or holidays. Users can stay updated on these offers by subscribing to their newsletters or following the website's social media channels.
Reputation
With a long-established presence in the scientific community, newscientist.com has gained a solid reputation for delivering accurate and reliable scientific news. The platform adheres to rigorous journalistic standards, ensuring the information presented is trustworthy and backed by scientific research and evidence.
Payment Options
Newscientist.com provides multiple payment options for subscriptions, including credit or debit cards, PayPal, and digital wallets. This flexibility allows users to choose the payment method that suits them best.
Loyalty Programs
Currently, newscientist.com does not offer a specific loyalty program for its users. However, regular subscribers can enjoy continuous access to premium content and receive exclusive benefits, creating a sense of loyalty and value.
Customer Reviews
Customer reviews for newscientist.com are generally positive, reflecting the website's reputation for providing reliable scientific information. Users appreciate the depth of articles, the platform's user-friendly interface, and the overall value they receive from their subscription.
Community Involvement
Newscientist.com actively engages its community by encouraging readers to comment on articles, share opinions, and participate in discussions. This fosters a sense of involvement and helps create a vibrant community of science enthusiasts.
Shipping and Costs
As an online platform, newscientist.com does not involve shipping physical products. Users can access the content immediately upon subscription, making it a hassle-free experience without any additional costs.