Newworlddiamonds Reviews

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20 Reviews

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In the Wedding Service category

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W Wendy
79 days ago

Going the Extra Mile: Exceptional Customer Service at its Finest

Let me start by saying, wow! The team at newworlddiamonds.com truly sets the bar high when it comes to customer service. From the moment I reached out with a question about a product, I was met with prompt, courteous, and knowledgeable assistance that went above and beyond my expectations. Not only did they provide me with the information I needed, but they took the time to ensure that I felt valued as a customer. Their attention to detail and willingness to listen to my needs truly set them apart from other online retailers I've dealt with in the past. I cannot recommend newworlddiamonds.com enough for their exceptional customer service. They have earned a loyal customer in me, and I will not hesitate to return for all my future jewelry needs. Thank you for going the extra mile and making my shopping experience a memorable one!
C Carey NIchols
93 days ago

Exceptional Service Beyond Expectations

Let me share with you my outstanding experience with New World Diamonds and their phenomenal customer service. From the moment I placed my order, I could sense the attention to detail and care that went into every step of the process. When my stunning diamond arrived, I was blown away by its beauty, and the compliments keep pouring in. What truly sets New World Diamonds apart is their unparalleled dedication to customer satisfaction. The team went above and beyond to ensure that I was not just happy, but absolutely thrilled with my purchase. Their personalized approach and commitment to excellence have won me over as a customer for life. Thank you, New World Diamonds, for not only delivering a breathtaking diamond but also for creating a memorable and enjoyable shopping experience. Your exceptional service has truly exceeded my expectations.
M Maree
105 days ago

Exceptional Quality and Service – A Ring Beyond Expectations!

When I stumbled upon the Men's Gene Ring 3ct. on newworlddiamonds.com, little did I know that it would exceed all my expectations. From the moment I placed my order, the communication from New World Diamonds was nothing short of exceptional. They personalized the ring to my preferences and delivered it to Australia promptly, just as promised. The efficiency of FED EX International in keeping me updated throughout the shipment process was a pleasant surprise. I can't recommend this ring and company enough. The craftsmanship is impeccable, the service is top-notch, and the overall experience is one that truly stands out. Thank you, New World Diamonds, for making this purchase an unforgettable one.
G Grant Primmer
125 days ago

Transformed My Doubts into Delight: A Heartfelt Review of NewWorldDiamonds.com

From the moment I set my eyes on the engagement ring I purchased from NewWorldDiamonds.com, my apprehensions about buying jewelry online vanished into thin air. The sheer magnificence of the diamond ring left me utterly speechless, transcending my expectations and filling me with unparalleled joy. Each facet of the sparkling gem seemed to tell a story of timeless elegance and unparalleled craftsmanship. The seamless online shopping experience, coupled with the breathtaking beauty of the ring, solidified my trust in NewWorldDiamonds.com as a beacon of excellence in the world of jewelry retail. I can confidently say that NewWorldDiamonds.com has not just sold me a ring but has also won me over as a lifelong customer. The impeccable quality of their products, paired with their exceptional customer service, has left an indelible mark on my heart. This purchase was not just a transaction; it was a journey towards finding the perfect symbol of love and commitment. My heartfelt gratitude goes out to the team at NewWorldDiamonds.com for transforming my doubts into pure delight.
Z Zenithia
191 days ago

Absolutely Exquisite: A Testimonial of Elegance

When I stumbled upon newworlddiamonds.com, I had no idea I was about to embark on an experience that would redefine elegance for me. The search for the perfect piece of jewelry is often fraught with confusion and uncertainty, but New World Diamonds turned this potentially daunting journey into a seamless and enlightening process. Unlike other companies I had encountered, New World Diamonds stood out for their unparalleled commitment to transparency and customer satisfaction. Their agents didn't just assist me; they embarked on a shared journey of discovering the perfect statement piece together. From painstakingly explaining their intricate creation process to helping me navigate through their exquisite designs, every interaction with the NWD team was marked by patience, sincerity, and a genuine desire to make my experience memorable. One aspect that truly sets NWD apart is their unwavering dedication to honesty. In an industry where deceit sometimes lurks behind glittering facades, NWD shines as a beacon of authenticity. Their integrity and commitment to quality were evident from the moment I first made contact with them. Taking a leap of faith, I decided to order a pair of diamond earrings from NWD. When the carefully packaged earrings arrived, I was astounded. The craftsmanship was impeccable – the springs resilient, the clasps secure, and the diamonds, oh, the diamonds! They captured and reflected light in a way that was nothing short of mesmerizing. Every glance in the mirror was an affirmation of the timeless elegance that the earrings exuded. In conclusion, if you're seeking not just jewelry, but an experience that encapsulates luxury, honesty, and refinement, look no further than New World Diamonds. My journey with them has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in search of truly exquisite pieces that speak volumes of elegance and sophistication.
R Rachael White
195 days ago

Forever Grateful to Anji at New World Diamonds!

As I approached my 40th birthday, I knew I wanted something special to mark the occasion. That's when I came across newworlddiamonds.com and decided to have a custom eternity ring made. From the moment I connected with Anji, the experience was nothing short of exceptional. Anji's attention to detail and dedication to ensuring my vision was brought to life were truly remarkable. She guided me through the entire process, providing valuable insights and making sure every aspect of the ring was perfect. Her passion for creating stunning pieces of jewelry shone through in every interaction we had. When I finally received the ring, I was speechless. It not only met my expectations but exceeded them in every way possible. The craftsmanship and quality were truly outstanding, a testament to the expertise and care that went into its creation. Now, every time I glance at my finger and see the exquisite ring Anji helped design, I am reminded of not just a milestone birthday, but of the incredible journey of collaborating with a true professional who turned my dream piece into a reality. Thank you, Anji, for your exceptional work! I must admit, the only problem now is that I have developed a newfound love for custom jewelry, thanks to Anji's expertise. Looks like I'll be returning to newworlddiamonds.com soon for more dazzling creations. Who can resist such craftsmanship and personalized service?
J JJ
195 days ago

Enchanting Elegance: A Heartfelt Ode to New World Diamonds

Purchasing from New World Diamonds for the second time has been an enchanting experience that has left me in awe. The rings I received were nothing short of GORGEOUS, radiating elegance and sophistication. The diamonds surpassed my expectations, shining brilliantly and exactly as described on the website. The attention to detail in the settings was impeccable; each piece was as precisely crafted as pictured, showcasing the dedication and skill of the artisans behind them. When my package arrived, I was thrilled to find that it was well-packaged, ensuring that my precious items were protected during shipping. In essence, my experience with New World Diamonds has been flawless. I have no complaints, only admiration for the quality of their products and the professionalism of their service. With each purchase, I am reminded of the unparalleled beauty that their jewelry brings into my life. Thank you, New World Diamonds, for always exceeding my expectations and leaving me feeling truly delighted.
A Alison Zetterquist
198 days ago

Make the impossible possible.

My review for newworlddiamonds.com I’ve always had a grail jewelry desire — a large green diamond. In the world of mined diamonds, affording one is out of reach. Buying a lab-created stone gave me the ability to finally get one. Not only that, but the 2.21 ct oval gem I found at New World Diamond was a blue-green one, as opposed to the yellow/brown green varieties found most often. With a beautiful brilliant cut, it sparkles and sparkles. Furthermore, the setting is elegant and, overall, I couldn’t be happier.
A alfonso zapata
244 days ago

Sparkling Brilliance Redefined: A Glowing Review

Embarking on my journey with newworlddiamonds.com, I was instantly captivated by the dazzling quality and unmatched shine of their diamond studs. However, as I eagerly awaited my order, I couldn't help but notice that the size fell slightly below my expectations based on past purchases. While I appreciate the variance in diamond cuts, I found myself longing for a clearer indication of the actual size, perhaps through detailed measurements in millimeters within the product description. Despite this minor discrepancy, the exquisite brilliance of the diamonds truly outshone any reservations I may have had. The sheer beauty and craftsmanship evident in each delicate facet of the studs left me spellbound, reaffirming my trust in the exceptional quality offered by newworlddiamonds.com. In conclusion, if you're seeking a luminous piece that sparkles with unparalleled radiance, look no further than newworlddiamonds.com. While I recommend clarity on sizing specifics, the enduring beauty and craftsmanship of their diamonds continue to resonate with me, making every wear a truly enchanting experience.
D Dora Turner
334 days ago

Unveiling Brilliance: My New World Diamond Experience Transcends Expectations

Embracing trepidation as I ventured into the virtual realm of newworlddiamonds.com, I embarked on a quest for quintessential beauty – a quest that transcended mere materialism. At the precipice of uncertainty, I took a leap of faith and purchased a 2-carat diamond, a decision that would etch everlasting joy in my heart. Unwrapping the carefully packaged gem, I beheld a spectacle that transcended all expectations. The diamond shimmered with an ethereal radiance, captivating my soul with its unparalleled elegance. Its allure was not merely skin-deep; it encapsulated a story of craftsmanship, quality, and affordability that resonated with me on a profound level. From the enigmatic depths of its origin to the lustrous present adorning my being, this diamond embodies a saga of excellence. Every facet reflects the dedication of those behind New World Diamond, a beacon of trust and transparency in an industry often shrouded in mystique. The reverberating whispers of admiration from onlookers, including seasoned jewelers in my locale, merely echo what I know in my heart – this diamond transcends mere aesthetics; it embodies a narrative of exquisiteness, a tale of unparalleled brilliance. This isn’t just a purchase; it’s a testament to the enduring allure of New World Diamond. With my second acquisition, their consistency in surpassing expectations shines brighter than the most exquisite gem. New World Diamond isn’t just a brand; it’s a revelation, a haven for those seeking timeless elegance and peerless quality in every facet. In a world cluttered with choices, I found solace in the exceptional sparkle that graces my life – all thanks to New World Diamond. This isn’t just jewelry; it’s a masterpiece, a symbol of all that is resplendent and radiant in this world. Thank you, New World Diamond, for being the beacon of brilliance in my life's journey.
J JohnB
399 days ago

A Timeless Token of Love: Unforgettable Anniversary Surprise from New World Diamonds

Embarking on a journey to find the perfect anniversary gift for my wife led me to the virtual realm of newworlddiamonds.com. Their impeccable service and dedication to customer satisfaction truly set them apart. I yearned for a piece that not only exuded elegance but also symbolized the warmth of our love. Opting for a semi-customized design to suit my wife's preference, I encountered a seamless process. Transitioning from white metal to resplendent yellow gold added a touch of individuality to the piece. Despite the tight deadline of 4 weeks, the customer service team assured me of their commitment to excellence. To my sheer delight, the package arrived earlier than anticipated, unveiling a breathtaking masterpiece that exceeded all expectations. The intricate craftsmanship and attention to detail showcased in the creation left me awe-struck. The radiance of the jewelry truly reflected the everlasting glow of our love. With gratitude in my heart, I wholeheartedly recommend newworlddiamonds.com to all seeking a blend of professionalism, quality, and timeliness in their jewelry endeavors. This experience has not only etched a memorable milestone in our journey but also solidified my trust in their exceptional service.
C Cynthia
470 days ago

Exquisite Craftsmanship and Exceptional Service!

I am absolutely thrilled with my recent purchase from newworlddiamonds.com! The Custom Bezel Tennis Bracelet I ordered exceeded all my expectations. Not only did I customize it with larger diamonds and a longer length, but the craftsmanship was truly exceptional. From the intricate detailing of the bezel setting to the overall design, every aspect of the bracelet was flawless. Despite requesting a custom order, the team at newworlddiamonds.com completed the bracelet within a reasonable 4-week timeframe. The delivery, handled by Fedex, was impressively quick, ensuring that I received my stunning bracelet promptly and securely. The quality of the diamonds is unmatched, radiating a brilliant sparkle that never fails to capture attention. What's more, the prices offered by newworlddiamonds.com are incredibly reasonable, especially considering the top-notch quality of their products. I would like to extend my deepest gratitude to the team for their outstanding work. This Custom Bezel Tennis Bracelet not only exceeded my expectations but also brought me immense joy and satisfaction. Thank you for your dedication to excellence and for creating such a beautiful piece that I will cherish for years to come!
J Janice Lucas
687 days ago

An Unforgettable Sparkle: My Experience with New World Diamonds

Embarking on a quest for the perfect gemstones, I stumbled upon newworlddiamonds.com, and what a discovery it was! Delving into the world of Canary Yellow Diamonds, I decided to purchase two stunning pieces, hoping to find "the one" that would steal my heart. From the moment I initiated the purchase, I was met with professionalism beyond compare. The customer service was not only prompt but also exceptionally friendly and accommodating. It was a breath of fresh air in the often-daunting realm of online shopping. The team at New World Diamonds truly went above and beyond to ensure a seamless and enjoyable shopping experience. Having been a jewelry enthusiast for over two decades, with a penchant for jewels and gems, my standards were exceptionally high. Yet, New World Diamonds exceeded all expectations. Their passion for their craft shone through in every interaction, making me feel not just like a customer, but a valued member of their tight-knit community. If there were a rating higher than five stars, I would undoubtedly give it to New World Diamonds. Among the myriad vendors I've encountered both in-person and online, this one stands out as a shining beacon of excellence. And to Anji, a special shoutout: your presence and assistance truly made my experience unforgettable. Your dedication and delightful personality added an extra sprinkle of magic to my diamond quest. As I continue on my journey in the world of jewels and jewelry, I am immensely grateful to have found such a gem of a vendor. New World Diamonds, you have not only gained a lifelong customer in me but also a dedicated advocate. Thank you for turning my diamond dreams into sparkling reality.
D Daniel
748 days ago

Unmatched Excellence in Product and Service at New World Diamonds

As a delighted customer of newworlddiamonds.com, I am thrilled to share my outstanding experience with their products and exceptional customer service. Beyond the impeccable quality of their diamonds, I had the pleasure of interacting with Anji from their customer service team, who truly went above and beyond to assist me. Anji not only provided expert advice but also shared unique and thoughtful ideas, making the entire shopping experience truly memorable. Over a year ago, I purchased a ring for my girlfriend, and I must say that both she and I have been absolutely amazed by the craftsmanship and beauty of the piece. The attention to detail and the overall service received from New World Diamonds exceeded all expectations. I wholeheartedly recommend New World Diamonds to anyone in search of superior quality diamonds and unparalleled customer service. Trust me, you won't be disappointed. Thank you, New World Diamonds, for setting the standard of excellence in both your products and customer care!
K Kai
858 days ago

Exceptional Service and Stunning Jewelry – New World Diamonds Shines Bright!

I can't help but express my overwhelming satisfaction with the exceptional service provided by New World Diamonds. My experience was nothing short of amazing - I ordered a pair of earrings just before Christmas, opting for regular free shipping. To my surprise and delight, the team at New World Diamonds swiftly shipped my order the very next day via FedEx Overnight. Thanks to their prompt actions, I had the earrings in hand and beautifully packaged just in time to nestle them under the Christmas tree, truly making it a magical moment! Upon unwrapping the carefully packaged earrings, I was speechless at their beauty and brilliance. The pictures online simply couldn't capture the mesmerizing elegance of the earrings in person. I was in awe of their craftsmanship, and when my wife adorned them, they truly illuminated her beauty. Her eyes sparkled with joy, mirroring the radiance of the exquisite jewelry from New World Diamonds. I have consistently had remarkable experiences with New World Diamonds, both in terms of their top-notch service and the quality of their products. It's safe to say that I have found my go-to jeweler, and I eagerly look forward to more captivating pieces to add to our collection. Thank you, New World Diamonds, for exceeding my expectations and spreading joy through your exceptional service and stunning jewelry pieces - you have definitely won my loyalty!

Introduction

NewWorldDiamonds.com is a leading online retailer specializing in lab-grown diamonds. With a mission to provide high-quality, sustainable, and ethically sourced diamonds, they offer a wide selection of luxury diamond jewelry to cater to the ever-growing demand for environmentally conscious consumers. In this comprehensive editorial review, we will explore various aspects of the website, such as user experience, pricing, customer service, product quality, promotions, reputation, and more.

Pros and Cons

  • Pros:
    1. Extensive selection of lab-grown diamond jewelry
    2. Environmentally friendly and sustainable diamonds
    3. Competitive pricing compared to mined diamonds
    4. Premium quality and craftsmanship
    5. Free shipping and returns within the United States
  • Cons:
    1. Limited physical store presence
    2. International shipping may incur additional costs

User Experience

NewWorldDiamonds.com offers a user-friendly interface that allows for easy navigation and product search. The website design is clean, modern, and visually appealing. Browsing through the extensive collection of diamond jewelry is effortless, with convenient filters to refine your search by various categories such as diamond shape, metal type, and price range. The product pages provide detailed information, including diamond specifications, certification, and high-resolution images, ensuring a transparent and informed buying experience.

Pricing and Value for Money

NewWorldDiamonds.com offers competitive pricing for lab-grown diamonds, typically at a significant discount compared to mined diamonds of similar quality. By eliminating the high costs associated with mining and the environmental impact, customers can enjoy excellent value for their money. Additionally, the website frequently offers promotions and discounts, making their already affordable pricing even more appealing.

Customer Service

New World Diamonds prioritizes exceptional customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any inquiries or concerns they may have. They can be reached through multiple channels, including phone, email, and live chat. Customers can expect timely and personalized responses to ensure a seamless buying experience.

Product Quality and Selection

With a vast selection of lab-grown diamond jewelry, New World Diamonds offers a range of options to suit different tastes, styles, and budgets. Each piece undergoes rigorous quality control checks to ensure superior craftsmanship and durability. The diamonds are carefully selected and certified by reputable gemological laboratories, providing customers with the assurance of high-quality, authentic diamonds.

Website Usability

NewWorldDiamonds.com is designed with user experience in mind. The website loads quickly, and the intuitive interface allows for smooth navigation. The responsive design ensures a seamless browsing experience across various devices, including laptops, tablets, and smartphones. The checkout process is straightforward, with secure payment options, making it convenient for customers to finalize their purchases.

Returns and Exchanges

New World Diamonds understands the importance of customer satisfaction and offers a hassle-free return and exchange policy. Customers have a generous window to return or exchange their purchases, provided the items are in their original condition, including all packaging and certificates. The company covers return shipping costs within the United States, further enhancing customer convenience and peace of mind.

Promotions and Discounts

NewWorldDiamonds.com frequently runs promotions and offers exclusive discounts to provide customers with added value. They have a dedicated promotions section on their website, where customers can find ongoing deals and limited-time offers, making it an excellent opportunity to save on their diamond jewelry purchases.

Reputation

New World Diamonds has garnered an excellent reputation within the industry and among customers. Their commitment to sustainability, ethical practices, and high-quality products has earned them trust and loyalty. Positive customer testimonials and reviews further validate their credibility, showcasing their dedication to customer satisfaction and product excellence.

Payment Options

NewWorldDiamonds.com offers a variety of secure payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. They also accept payments through PayPal, providing customers with flexibility and peace of mind during the checkout process.

Loyalty Programs

Currently, New World Diamonds does not offer a formal loyalty program. However, they frequently reward their customers with exclusive promotions and discounts, ensuring continued customer satisfaction and creating a sense of loyalty.

Customer Reviews

Customer reviews play an essential role in evaluating the credibility and trustworthiness of an online retailer. NewWorldDiamonds.com excels in this aspect, with a plethora of positive reviews from satisfied customers. The reviews highlight exceptional product quality, reliable customer service, and overall positive experiences, further reinforcing the brand's reputation as a trusted source for lab-grown diamonds.

Community Involvement

New World Diamonds is actively engaged in giving back to the community and supporting various charitable initiatives. They regularly participate in philanthropic efforts, contributing a portion of their profits to causes such as environmental conservation, education, and healthcare. This commitment to social responsibility adds to their appeal as a socially conscious brand.

Shipping and Costs

NewWorldDiamonds.com offers free shipping within the United States, ensuring that customers do not incur additional costs for their purchases. International shipping is available at an additional cost, which may vary depending on the destination. The website provides transparent information regarding shipping costs and estimated delivery times during the checkout process, allowing customers to make informed decisions.

In conclusion, NewWorldDiamonds.com is an excellent choice for individuals seeking high-quality, sustainable lab-grown diamonds. With a user-friendly website, competitive pricing, exceptional customer service, and a vast selection of luxury diamond jewelry, they have established themselves as a reputable and trusted online retailer. Their commitment to ethical practices, product excellence, and community involvement further enhances their appeal. Whether you are looking for an engagement ring, earrings, or other diamond jewelry, New World Diamonds is a reliable destination for a guilt-free and gratifying purchasing experience.