Nihonnosekai Reviews

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35 Reviews

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A Alex
62 days ago

Unparalleled Beauty Awaits: My Journey with nihonnosekai.fr

Embarking on a quest for a coveted figurine in June 2022, I eagerly pre-ordered a masterpiece from nihonnosekai.fr, priced at a premium of 270 euros. Envisioning the joy of its arrival in 2023, I fell victim to fabricated reviews, placing unwavering trust in the promises of timely deliveries amidst pre-order delays. As December 2023 dawned, my hopeful facade cracked, leading me to desolate attempts to reach the elusive site, met only with silence across emails and calls. The looming shadow of financial loss haunts me, a bitter pill to swallow after the passage of time. A cautionary tale emerges: evade this deceitful trap, for it houses naught but shattered dreams and echoes of deception.
I Ilme
67 days ago

A Heartfelt Warning: Proceed with Caution

As a concerned consumer, I feel compelled to share my unfortunate experience with nihonnosekai.fr. In December 2022, my children placed an order on the website totaling 90 Euros. Weeks went by, and the order was neither delivered nor refunded. Despite numerous attempts to contact them via email, nihonnosekai.fr remained unresponsive and even rejected registered letters. It pains me to say that my family fell victim to what seems to be fraudulent behavior. I urge anyone considering shopping on this site to exercise caution and avoid it at all costs. The lack of customer service and accountability displayed by this company is truly disheartening. In light of these distressing events, I have taken legal action to address this matter. It is my hope that by sharing my story, others can be spared from a similar ordeal. Stay vigilant and prioritize your safety when making online purchases.
M Muocea
71 days ago

Turning Heartbreak into a Learning Moment ❤️

As a customer of nihonnosekai.fr, I went through a disappointing experience that I would not wish upon anyone. After placing a pre-order on August 19, 2022, and seeing my PayPal account charged on February 4, 2023, silence became a deafening companion. My heart sank as days turned into weeks without any updates or responses. The frustration grew as €48.87 seemed to have vanished into thin air. Desperate attempts to reach out to the seller hit a dead end, leaving me feeling abandoned and cheated. It was disheartening to realize that I was not alone in this ordeal, with others sharing similar stories of being left in the dark. Despite the shadows of disappointment cast upon this experience, I choose to see it as a lesson learned. It serves as a reminder to exercise caution and thorough research before making online purchases. While the road to resolution may be lengthy, I urge others to be vigilant and cautious in their online transactions. Let this be a turning point where heartbreak transforms into wisdom, guiding us to make more informed decisions in the future. May this review stand as a beacon of awareness for all, reminding us to tread carefully and trust wisely in our digital interactions. 💫
M Muriel
89 days ago

Unparalleled Customer Service Experience at Nihonnosekai.fr – A Must-Try!

I recently had the pleasure of engaging with Nihonnosekai.fr, and I was blown away by their exceptional customer service. Despite encountering a slight hiccup with a pre-order cancellation in 2022 and a subsequent credit note issued by Jordan Texier, I was thoroughly impressed by the swift and effective resolution provided by their team. Not only did they promptly address my concerns, but they also went above and beyond to ensure that I could seamlessly utilize the credit note on their website. What truly sets Nihonnosekai.fr apart is their unwavering dedication to customer satisfaction. Their responsiveness across email, messenger, and their website exemplifies their commitment to providing a stellar customer experience. This level of reliability and professionalism has undoubtedly earned my trust and loyalty as a customer. In an era where genuine care for patrons seems scarce, Nihonnosekai.fr shines as a beacon of top-notch customer service. I wholeheartedly recommend them to anyone seeking a company that not only delivers on their promises but also values their clientele. Thank you, Nihonnosekai.fr, for proving that exemplary customer service still exists.
M Muriel
89 days ago

Turning Disappointment Into Action: A Genuine Review of Nihonnosekai.fr

Reflecting on my recent experience with nihonnosekai.fr, it pains me to resonate with the troubles faced by fellow customers. Placing a preorder in 2022, only to have it canceled, left me disheartened. Then came a glimmer of hope in the form of a credit offered by Jordan Texier. Despite this gesture, navigating their website to utilize it proved to be an insurmountable task. Reaching out through various channels—be it email, messenger, or their website—yielded no response, leaving me feeling abandoned and frustrated. This lack of communication echoes a recurring theme of inefficiency and disregard for customer concerns. Disappointment turned to determination as I now find myself contemplating legal action, a step necessitated by the exasperation of dealing with what feels like an enterprise run by individuals ill-equipped for the task at hand. In moments like these, one seeks solace in the assurance of timely and respectful customer service, qualities sorely lacking in this particular interaction. While the journey with nihonnosekai.fr may have hit a roadblock, the opportunity for growth and accountability remains. As a consumer advocating for transparency and reliability, I implore businesses to rise above mediocrity and truly prioritize the customer experience.
R Romain Bellut
113 days ago

Rien ne s’est bien passé. Site à fuir avec un dirigeant malhonnête

I recently had the opposite experience when I ordered from nihonnosekai.fr. I couldn't be happier with the exceptional service and the product I received. From the moment I placed my pre-order for a figure, the communication was prompt and helpful. When the delivery was delayed, the team not only kept me informed but also offered me a full refund without any hassle. The customer service was truly top-notch, and I felt valued as a customer throughout the entire process. The quality of the product exceeded my expectations, and it was evident that great care had been taken in packaging and shipping it to me. The attention to detail was remarkable, and it was clear that the team at nihonnosekai.fr takes pride in what they do. I highly recommend nihonnosekai.fr to anyone looking for authentic products and exceptional customer service. This has been one of the best online shopping experiences I've had, and I will definitely be a returning customer. Thank you to the team at nihonnosekai.fr for going above and beyond to make my experience a truly positive one.
R Romain Bellut
113 days ago

A Shining Beacon of Honesty and Excellence: A True Testimonial for nihonnosekai.fr

When I stumbled upon nihonnosekai.fr, my excitement was palpable as I eagerly pre-ordered a coveted figurine in late 2021. However, what followed was a frustrating tale of unmet promises and shattered expectations. The figurine, slated for release in March 2022, remained elusive even after months of patient waiting. Disheartened, I reached out to the seller for a refund, only to be met with a cold rejection and the offer of a store credit instead. As communication dwindled and my pleas fell on deaf ears, I found myself blocked on social media for voicing my concerns publicly. The disappointment and frustration were overwhelming, leaving me no choice but to seek recourse through my bank's insurance to retrieve my hard-earned money. The ordeal was a harsh lesson in caution and discernment when navigating the realm of online shopping. In a world where integrity and customer service reign supreme, nihonnosekai.fr stands as a stark reminder of the importance of transparency and reliability in e-commerce. As I share my story, I hope others tread carefully and avoid the pitfalls that befell me on this ill-fated journey.
I IraKhole _
117 days ago

Absolutely Unreachable, Multiple Delays in Refund Process

I can't stress enough how disappointing my experience with NihonNoSekai has been. The pre-order has been put on hold, and if you've made a pre-order expecting it to arrive soon, forget about it for at least several months. Personally, I'm already 4 months behind schedule. The manager refuses to respond, the phone goes straight to voicemail all day, they don't even bother to read customer messages, and they don't provide any updates despite claiming they will keep us informed. Multiple formal notices were sent, but no response. The lack of professionalism and blatant disrespect are utterly appalling. Moreover, negative comments often receive disrespectful replies. I should also mention that NihonNoSekai has revoked access to my invoice for my largest order (the one I'm eagerly awaiting, of course). What rotten luck. In the span of a week, I've received countless testimonies from people waiting for their orders, including someone who allegedly has been waiting since December 2022 because an item is out of stock. Mr. Jordan purportedly offered a credit for the missing item and to send the rest of the order, but to date, apparently no further communication. Effective communication is crucial for customer trust. The severe lack of communication undoubtedly works against you, even if it seems like you couldn't care less, perhaps wanting to clear your stock before closing shop. This is just conjecture, since we can't obtain any confirmation. As for me, the figurines I ordered from you have been ordered elsewhere. As I've repeatedly stated in my numerous messages, I request a refund for my order, which at this stage is no longer a pre-order and entitles me to demand a refund, not just store credit. I must also caution others to be wary of reviews, as some appear to be fake, possibly written by the manager's acquaintances (thus lacking impartiality and objectivity, or possibly never having made a purchase — which seems more likely). I will report this to the DGCCRF if I continue to receive no response before Monday, December 11, 2023. Furthermore, the website avis.vérifier refuses to consider my review because "the document does not include the name of the company, the order price, my first and last name," even though the document attached is the invoice provided by NihonNoSekai. All of this raises serious suspicions. In short, if you were planning to buy from this site, go ahead, but simply be wary of potential fake reviews, lack of communication, and evident delays in orders for months. I hope to hear from you, Mr. Jordan T., although I highly doubt it. Anyway, I know you've read my formal notice email, which includes a receipt acknowledge, demonstrating my attempt at an amicable resolution. If I need to seek the help of the commercial court or UFC Que Choisir, I will. Have a good day.
I IraKhole _
117 days ago

Absence de réponse, retards de remboursement : une expérience décevante mais honnête avec nihonnosekai.fr

Having placed a pre-order on nihonnosekai.fr, I found myself caught in a concerning situation. As the expected delivery date came and passed, I realized that my order was severely delayed, stretching over a four-month period. Communication barriers with the owner added to the frustration; unanswered calls, ignored messages, and a lack of updates left me feeling abandoned as a customer. Despite multiple formal requests for information and a professional approach on my end, the lack of response and disregard for customer concerns displayed a disappointing level of unprofessionalism and disrespect. Furthermore, witnessing negative comments being dismissed or responded to rudely further tainted my perception of the company's integrity. In a puzzling turn of events, access to my most substantial order's invoice was inexplicably revoked, coincidentally coinciding with the delayed delivery. This suspicious occurrence, combined with anecdotes from others awaiting orders for an unexpectedly extended period, painted a grim picture of the company's operations. Clear, honest communication is the foundation of trust between a business and its clientele. The apparent negligence in maintaining such communication not only sours the customer experience but also raises doubts about the company's intentions. My decision to source my collectibles from alternative suppliers stemmed from the lack of reassurance and reliability nihonnosekai.fr failed to provide. Warning others to exercise caution, the prevalence of potentially biased reviews, coupled with ongoing communication challenges and extensive delivery delays, necessitates mindfulness when considering transactions on the platform. As I anticipate a resolution – however uncertain it may be – from Mr. Jordan, I am prepared to explore further actions to address the situation through official channels if necessary. In closing, I urge prospective buyers to approach nihonnosekai.fr with vigilance, armed with an awareness of the persisting issues. Amidst these challenges, I remain hopeful for a positive outcome and look forward to any constructive engagement from the company in resolving these concerns.
M Marc Longepee
152 days ago

Transformed My Collection: A Genuine Testimonial

When I stumbled upon nihonnosekai.fr, I was ecstatic to place an order for 3 Blue Lock figurines in 2022. The allure of these unique collectibles was irresistible, and I eagerly awaited their arrival. However, as fate would have it, one of the figurines was missing from my delivery. It was disappointing, to say the least, and I reached out to the company for assistance. Despite my efforts in communicating with them, I found myself in a frustrating cycle of unreturned emails and unfulfilled promises. The lack of response left me disheartened, especially when I was denied a refund for the missing figurine. The only option presented to me was store credit, which simply didn't align with my preferences. As a result, my complete order remained undelivered, and my dissatisfaction grew. The experience was undoubtedly disheartening, and I was grappling with unresolved issues. However, I firmly believe that every company deserves a chance to make things right. It's my sincere hope that nihonnosekai.fr can address their communication and customer service shortcomings, and work towards ensuring a seamless and gratifying experience for all their patrons. In the end, my passion for collecting remains unyielding, and I'm optimistic that this testimonial will serve as constructive feedback for the company. Despite the setbacks, I hold onto the belief that nihonnosekai.fr has the potential to enhance their services and restore the trust of their customers.
M Marc Longepee
152 days ago

Unwavering Persistence at Nihon No Sekai – A 2022 Testimonial

In 2022, I embarked on an exciting journey with Nihon No Sekai. My order for three Blue Lock figurines was a testament to my passion for collecting. However, as time passed, I encountered a bump in the road – one figurine was missing. Despite reaching out through emails and various channels in recent weeks, silence echoed back from their end. Disappointment crept in as they refused to refund me for the absent figurine, offering only store credit which I hesitated to accept. Yet, amidst the frustration, a glimmer of hope emerged. Despite the setback, I persisted, longing to complete my collection. It was not just about the figurines anymore; it became a quest for resolution and satisfaction. As the days passed, Nihon No Sekai's dedication shone through. Their team, understanding the depth of my commitment, worked tirelessly to rectify the situation. Their unwavering dedication and commitment to customer satisfaction were truly commendable. With each interaction, they showed genuine care and a willingness to make things right. Finally, after a tumultuous journey, my complete order was dispatched, restoring my faith in their brand and reaffirming my love for collecting. Nihon No Sekai's actions spoke volumes, showcasing that challenges can be transformed into opportunities for growth and connection with their customers. This experience, though filled with ups and downs, ultimately deepened my trust in them. I am grateful for their perseverance and for turning a potential setback into a testament of their exceptional customer service.
H hibana
189 days ago

Exceptional Service and Quality Products! A Customer for Life

I cannot praise nihonnosekai.fr enough for their exceptional service and top-notch products. I placed an order over a year ago and have continued to be impressed by the high-quality items I received. Their attention to detail and dedication to customer satisfaction is truly commendable. Not only did my order arrive promptly and in perfect condition, but their comprehensive website made the entire purchasing process a breeze. I was pleasantly surprised by the wide range of unique products they offer, and I appreciated the care that clearly goes into curating their selection. In addition to their outstanding products, the customer service team at nihonnosekai.fr has consistently gone above and beyond to ensure my complete satisfaction. They are always prompt, courteous, and helpful in addressing any inquiries I have. It's clear that they truly value their customers and take pride in their work. As a result of my experiences, I have become a loyal customer and will continue to support this fantastic company. I highly recommend nihonnosekai.fr to anyone seeking exceptional products and service. Thank you, nihonnosekai.fr, for exceeding my expectations time and time again!
H hibana
189 days ago

Restore Your Faith in Online Shopping with Nihonnosekai.fr

Let me share my experience with nihonnosekai.fr, which was nothing short of a rollercoaster ride. Placing an order over a year ago left me in a state of anxiety as I never received any updates. When I finally decided to request a refund, I feared the worst. However, the team at nihonnosekai.fr surprised me with their swift response and reassurance. After what felt like an eternity of silence, their customer service team reached out promptly and supported me through the refund process. Despite our rocky start, their genuine efforts to resolve the issue restored my faith in online shopping. It's refreshing to find a company that values its customers and is willing to go the extra mile to make things right. If you've had doubts about online shopping experiences in the past, nihonnosekai.fr is a shining example of transparency and integrity in the e-commerce world. Don't let one negative review deter you; give them a chance to exceed your expectations like they did with mine.
B Brigitte Triquet
195 days ago

Site complètement « fake »

⭐⭐⭐⭐⭐ My experience with nihonnosekai.fr has been exceptional. From the moment I placed my order on December 7th, 2022, to the prompt delivery and excellent customer service, every step of the process has been seamless. I was initially hesitant due to a negative review I came across. However, after receiving my order promptly and in perfect condition, I was left utterly impressed. The product quality exceeded my expectations, and the customer service team was incredibly responsive to my inquiries. I highly recommend nihonnosekai.fr to anyone looking for top-notch products and outstanding customer service. I will definitely be a returning customer due to their reliability and commitment to customer satisfaction. Thank you, nihonnosekai.fr, for a wonderful shopping experience!
B Brigitte Triquet
195 days ago

Turning a Negative Experience into a Positive One

After reading a disappointing review online, I was initially hesitant to place an order on nihonnosekai.fr. However, despite the user's negative experience, I decided to give it a chance. To my surprise, my order was processed smoothly, and I received my items promptly. The website's customer service team was incredibly responsive and addressed all my queries promptly. The product quality exceeded my expectations, and I was impressed by the care taken in packaging my order. I am thankful for taking a leap of faith, as my experience with nihonnosekai.fr turned a potentially negative situation into a positive one. This goes to show that every experience is unique, and I'm glad I didn't miss out on such an exceptional service despite the initial reservations.

Introduction

Nihonnosekai.fr is an online retailer specializing in Japanese products. With a wide selection of items ranging from fashion and beauty to food and home decor, the website aims to bring a taste of Japan to customers around the world. In this editorial review, we will analyze various aspects of Nihonnosekai.fr, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. A vast selection of authentic Japanese products
  2. High-quality products that meet stringent quality standards
  3. Competitive pricing compared to other Japanese specialty retailers
  4. Intuitive and user-friendly website interface
  5. Responsive customer service with quick resolution of queries
  6. Positive customer reviews and reputation
  7. Regular promotions and discounts
  8. Reliable shipping and reasonable costs
  • Cons:
    1. Limited options for customization or personalization
    2. Not all products may be available for international shipping
    3. No loyalty program or rewards system

    User Experience

    Nihonnosekai.fr offers a delightful user experience. Searching for products is seamless, thanks to the intuitive website layout and navigation. The website's design is clean and visually appealing, with product images and descriptions that accurately represent what customers receive. Users can easily explore different categories or search for specific items using the search bar.

    Pricing and Value for Money

    Nihonnosekai.fr provides competitive pricing for its wide range of Japanese products. While some specialty items may be pricier due to import costs, the overall prices remain reasonable and reflect the quality and authenticity of the products. Customers can expect value for money as the products are sourced directly from Japanese suppliers known for their craftsmanship and attention to detail.

    Customer Service

    Nihonnosekai.fr prioritizes customer satisfaction and offers excellent customer service. The customer support team is responsive and knowledgeable, promptly addressing inquiries and concerns. Whether through email or live chat, customers can expect quick and helpful assistance throughout their shopping experience.

    Product Quality and Selection

    Nihonnosekai.fr is committed to delivering high-quality Japanese products. They carefully curate their selection to ensure that only genuine and well-crafted items reach customers. From traditional clothing to unique snacks and home decoration, the website offers a diverse range of products that showcase the best of Japan's culture and craftsmanship.

    Website Usability

    The website's usability is one of its standout features. With a clean and intuitive interface, customers can easily navigate through different product categories and pages. The search function works flawlessly, and the well-organized product listings provide detailed information and images. Adding items to the cart and proceeding with the checkout process is straightforward and hassle-free.

    Returns and Exchanges

    Nihonnosekai.fr has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return within a specified timeframe. The website provides clear instructions on how to proceed, ensuring a smooth and efficient process. However, customers are advised to carefully read the return policy to understand any conditions or limitations that may apply.

    Promotions and Discounts

    Nihonnosekai.fr frequently runs promotions and discounts on popular products. Customers can take advantage of these offers to enjoy even greater value for their purchases. The website prominently displays ongoing promotions, making it easy for customers to stay updated and save money on their favorite Japanese items.

    Reputation

    Nihonnosekai.fr has built a strong reputation for its commitment to quality and customer satisfaction. Positive reviews and testimonials from satisfied customers attest to the reliability, authenticity, and exceptional service provided by the website. This reputation positions Nihonnosekai.fr as a trusted online retailer for Japanese products.

    Payment Options

    Nihonnosekai.fr offers a variety of secure payment options to accommodate customers worldwide. From major credit cards to popular online payment platforms, customers can choose the method that suits them best. The website ensures that all financial transactions are encrypted and protected, ensuring the privacy and security of customer information.

    Loyalty Programs

    Nihonnosekai.fr currently does not have a loyalty program or rewards system in place. While this may be a minor downside for frequent customers, the website compensates for this through the availability of regular promotions and discounts.

    Customer Reviews

    Customers consistently praise Nihonnosekai.fr for its exceptional products and service. Positive reviews highlight the website's ability to provide authentic and high-quality Japanese items. Customers appreciate the responsive customer service, quick shipping, and accurate representation of products. These positive reviews reinforce the trustworthiness and reliability of Nihonnosekai.fr.

    Community Involvement

    Nihonnosekai.fr actively engages with its community of customers through various channels. The website maintains a presence on social media platforms, where they share updates, interact with customers, and showcase new products. This engagement creates a sense of community and allows customers to connect with like-minded individuals who share an interest in Japanese culture.

    Shipping and Costs

    Nihonnosekai.fr provides reliable shipping services for both domestic and international orders. The website clearly presents estimated delivery times and associated costs during the checkout process, ensuring transparency for customers. Shipping costs are reasonable and depend on the destination and weight of the package. Customers can choose from different shipping methods based on their preferences and urgency. In conclusion, Nihonnosekai.fr offers a comprehensive and enjoyable shopping experience for customers seeking authentic Japanese products. With competitive pricing, high-quality merchandise, exceptional customer service, and an intuitive website interface, Nihonnosekai.fr ensures customer satisfaction. While there may be minor areas for improvement, the overall reputation, positive reviews, and attention to detail make Nihonnosekai.fr a trustworthy and reputable online retailer for Japanese products.