Users Voice for Ninjakitchen

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Ninjakitchen Overall rating
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Review article published on: 12 Aug 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 4.6 3 5 2
Feb 2023 5 5 5 5 5 1
Mar 2023 5 5 5 5 5 5
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Detailed Ninjakitchen Review by


Ninja Kitchen is an online store that offers a range of innovative kitchen appliances designed to make culinary life easier, healthier, and more enjoyable. The brand is part of SharkNinja Operating LLC, an American company founded in 1995 that has become a global leader in innovative cleaning and home products. Ninja Kitchen's product range includes blenders, food processors, air fryers, pressure cookers, ovens, and coffee makers, all of which boast innovative features that help chefs of all levels achieve culinary perfection.

Pros and Cons

  • Wide range of innovative kitchen appliances designed to make cooking easier and healthier
  • Products boast high-quality, durable materials and advanced features that are not available in other brands
  • Fast shipping options are available, and returns and exchanges are easy
  • Competitive prices compared to other premium brands
  • Some products may be relatively expensive for budget-conscious buyers
  • The range of products may not suit everyone's needs, particularly niche requirements
  • Somewhat limited color choices for some products

User Experience

The Ninja Kitchen website is well-designed and user-friendly. Customers can easily browse the range of products and access detailed information about their features and specifications. The site also includes helpful customer reviews that can assist buyers in making an informed decision. The checkout process is straightforward, and delivery options are quick and reliable. Ninja Kitchen's customer service is also available to assist customers with any queries or technical issues.

Pricing and Value for Money

Ninja Kitchen offers premium products at prices that are competitive when compared to other premium brands. The company does not compromise on quality or features, and customers can rest assured they are getting a product that is built to last. Ninja Kitchen also offers a range of promotions and discounts that can help save money for customers who are looking to invest in high-quality kitchen appliances.


While Ninja Kitchen is a top-performing brand in the kitchen appliances sector, there are some alternatives that customers might consider, including:
  • Vitamix – another high-quality blender and food processor brand
  • Moulinex – a French brand offering a range of kitchen appliances
  • Cuisinart – a popular American brand offering a range of kitchen appliances at a similar price point to Ninja Kitchen

Customer Service

Ninja Kitchen's customer service is excellent, with responsive and knowledgeable staff available to offer advice and assistance. The company also offers a comprehensive FAQ section on its website, which covers common customer queries and technical issues. Ninja Kitchen's returns and exchange policy is also straightforward, with customers able to return products within 60 days of purchase for a full refund or exchange.

Product Quality and Selection

Ninja Kitchen products are designed with high-quality materials and innovative technology that sets them apart from other kitchen appliances. The brand offers a wide range of products that cater to all kinds of culinary needs, from blending and food processing to air frying and pressure cooking. Ninja Kitchen's products are built to last and are often more durable than competing brands.

Website Usability

The Ninja Kitchen website is well-designed, easy to navigate, and simple to use. Customers can browse for products and access detailed product information quickly and efficiently. The site also includes reviews and ratings from other customers that can help potential buyers make an informed decision. The checkout process is also effortless, with different payment options available to facilitate a smooth transaction.

Returns and Exchanges

Ninja Kitchen's returns and exchanges policy is straightforward and customer-friendly. Customers can return products within 60 days of purchase for a full refund or exchange. The company also offers a prepaid return label for customers in the US, which makes the returns process even more convenient.

Promotions and Discounts

Ninja Kitchen frequently offers promotions and discounts that help customers save money on their purchases. These include discounts on individual products, free shipping, and bundle deals that include several items at a discounted price. Customers can also sign up for the Ninja Kitchen mailing list to get exclusive discounts and offers.


Ninja Kitchen has an excellent reputation in the kitchen appliances sector, with many customers praising the brand's high-quality products and innovative features. The company's products have won several awards and are often featured in top consumer magazines and websites. Ninja Kitchen is also a trusted brand, with a transparent and customer-friendly returns policy.

Payment Options

Ninja Kitchen accepts several payment options, including credit card payments (Visa, MasterCard, American Express, and Discover) and PayPal.

Loyalty Programs

Ninja Kitchen does not currently offer a loyalty program or rewards scheme.

Customer Reviews

Customer reviews of Ninja Kitchen products are generally positive, with many customers praising the brand's innovative features and high-quality materials. However, some customers have expressed concerns about the price of certain products, particularly compared to other premium brands on the market.

Community Involvement

Ninja Kitchen is a socially responsible company that is committed to reducing its environmental impact. The brand's products are designed with energy efficiency in mind, and the company is actively working to reduce its carbon footprint through sustainable manufacturing and shipping practices.

Shipping and Costs

Ninja Kitchen offers fast and reliable shipping options for its customers, with free standard shipping available on orders over $75. The company also offers expedited shipping options for an additional charge. The cost of shipping varies depending on the product size and destination. Ninja Kitchen's shipping rates are competitive when compared to other brands in the sector.

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