Users Voice for Nisbets

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Nisbets Overall rating
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Review article published on: 09 May 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 4.1 4.9 3 4.1
Feb 2023 5 5 5 3 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Nisbets Review by


Nisbets is a leading online retailer of catering equipment and supplies in the United Kingdom and Europe. Their German website,, offers a comprehensive range of products that cater to the needs of people in the foodservice and hospitality industry. From commercial kitchen appliances to crockery and glassware, has everything that you need to run a successful catering business.

Pros and Cons:

  • Wide range of products
  • Competitive pricing
  • Easy to navigate website
  • Fast and reliable shipping
  • No loyalty program
  • No physical stores in Germany

User Experience:

The website is easy to navigate, and product categories are clearly labeled. The search function works well, and the product pages are informative and easy to read. The checkout process is simple and straightforward.

Pricing and Value for Money: offers competitive pricing for their products. The value for money that you get is excellent, considering the high quality of the products that they offer.


Some of the alternatives to include Amazon, Metro, and Hornbach. However, offers a wider selection of catering equipment and supplies, specifically tailored to the needs of foodservice and hospitality businesses.

Customer Service: offers excellent customer service, with a dedicated support team available to answer any queries that you may have. They also offer a 30-day return policy, which provides peace of mind to their customers.

Product Quality and Selection:

The products offered by are of high quality, and they offer a wide selection of products to choose from. Whether you are looking for commercial kitchen appliances or crockery and glassware, you can find it on

Website Usability:

The website is easy to navigate, with clear product categories and a search function that works well. The checkout process is simple and straightforward, with multiple payment options available.

Returns and Exchanges: offers a 30-day return policy, which provides peace of mind to their customers. If you are not satisfied with your purchase, you can return it for a full refund or exchange.

Promotions and Discounts: regularly offers promotions and discounts on their products. You can find these on their website or via their email newsletter.


Nisbets has been in business for over 35 years and has a good reputation in the catering equipment industry. Their German website,, has also received positive reviews from customers.

Payment Options: offers multiple payment options, including credit card, PayPal, and bank transfer. They also offer financing options for larger purchases.

Loyalty Programs: does not currently offer a loyalty program.

Customer Reviews: has received positive customer reviews, with customers praising their product quality, pricing, and customer service.

Community Involvement:

Nisbets is involved in various community projects and charity work, including supporting food banks and donating to local charities.

Shipping and Costs: offers fast and reliable shipping, with delivery within 2-3 business days. Shipping costs are calculated based on the weight of the items and the delivery location. Customers can track their orders using the tracking number provided.