User Review Scores: Pie Chart Analysis

29% users rated Terrible
29% users rated Poor
15% users rated Average
14% users rated Very Good
13% users rated Excellent
User Reviews

Introduction is a leading online destination for skincare, makeup, and beauty products. The website offers a vast selection of high-quality beauty products from the reputable No7 brand, which is well-known for its innovative formulations and exceptional efficacy. The online store features a user-friendly interface, fast shipping, and reliable customer service, making it an excellent choice for those looking for a hassle-free beauty shopping experience.

Pros and Cons

  • A vast selection of high-quality beauty products.
  • A user-friendly interface that makes navigating the store easy.
  • Fast and reliable shipping.
  • Excellent customer service.
  • Attractive promotions and discounts.
  • Some products can be expensive.
  • No free shipping on orders below $25.
  • The loyalty program is not very generous.

User Experience

The website offers a seamless and pleasant user experience. The design is clean and intuitive, making it easy to find the products you need. The search function is efficient, bringing up relevant results quickly. Navigation is straightforward, and the website is mobile responsive, making it easy to shop on the go.

Pricing and Value for Money

Overall, offers excellent value for money. The products are among the best in the market, and while some are expensive, they are worth the investment. The website offers regular promotions and discounts, making it more affordable. However, the free shipping threshold of $25 is relatively high compared to other online beauty retailers.


Alternative beauty brands to consider include Sephora, Ulta Beauty, and Glossier. Sephora and Ulta Beauty offer a wider selection of beauty products from multiple brands, while Glossier focuses on minimalistic and natural beauty products.

Customer Service's customer service is one of its strongest points. The website offers a comprehensive FAQ section, and customer service representatives are available via email and phone. The response time is quick, and the representatives are helpful and knowledgeable.

Product Quality and Selection's product quality and selection are exceptional. The website offers a vast selection of skincare, makeup, and beauty products that are well-formulated and effective. No7 is a reputable brand known for its scientifically advanced formulations that deliver visible results.

Website Usability is easy to use and navigate. The website features a clean and intuitive design that allows users to find the products they need quickly. The search function is efficient, and the checkout process is straightforward.

Returns and Exchanges offers a hassle-free return and exchange policy. Customers have 30 days to return or exchange products, and the website provides a prepaid return label. The returned products must be unused and unopened.

Promotions and Discounts offers regular promotions and discounts, making it more affordable for customers. The website features a dedicated Sale section that highlights the discounted products. The website also offers various promotions such as free gifts with purchase and buy-one-get-one-free deals.

Reputation has an excellent reputation for offering high-quality beauty products and exceptional customer service. The No7 brand has been around for over 80 years, and it's well-known for its innovative formulations and efficacy.

Payment Options accepts various payment options, including major credit cards such as Visa, Mastercard, and American Express. The website also accepts PayPal as a payment option.

Loyalty Programs offers a loyalty program that rewards customers with points for every purchase made. The points can be redeemed for discounts on future purchases. However, the program is not as generous as some other loyalty programs in the industry.

Customer Reviews features customer reviews on product pages, allowing potential customers to see the opinions of others who have purchased the same product. The website also has an average rating system that aggregates the customer reviews.

Community Involvement is committed to promoting sustainability and reducing its environmental impact. The company has implemented various sustainability initiatives such as using recyclable materials in its packaging and reducing greenhouse gas emissions in its operations.

Shipping and Costs offers fast and reliable shipping. The website offers standard shipping for $7, and free shipping for orders above $25. The website also offers expedited shipping for an additional fee. Shipping times vary based on location.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...