Noahsbox Reviews

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52 Reviews

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In the Home Goods Store category

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8% users rated Terrible
15% users rated Poor
2% users rated Average
2% users rated Very Good
73% users rated Excellent
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M Mr W
67 days ago

Exemplary Support, Underwhelming Kitchen Set: A Genuine Experience

As someone who cherishes their time in the kitchen, I understand the importance of reliable tools and equipment. When I invested in the Head Chef kitchen set from noahsbox.com, I was filled with excitement and anticipation. The delivery was swift, and the initial interactions with customer support left me impressed and reassured. However, my enthusiasm soon waned as I delved deeper into using the kitchen set. The first signs of disappointment surfaced when the utensils in the kit failed to meet expectations. The masher bent, the veg peeler proved ineffective, and the chopping board quickly deteriorated, leaving me with unexpected splinters during meal prep. Despite reaching out to customer support, the issues persisted, leading to a partial refund that necessitated multiple trips to replace the subpar items. Over time, the quality of the pans revealed itself as another concern. Despite meticulous handwashing, the non-stick coating began to deteriorate on all the pans, culminating in a rather disheartening cooking experience that left me with a less-than-desirable omelette stuck to the pan. While I appreciate the initial responsiveness of the customer support team in addressing my concerns, the durability and functionality of the products in the 'premium' kit left much to be desired. Regrettably, as time has passed, seeking further assistance or reimbursement for the new pans I now require seems unfeasible. In conclusion, while my journey with noahsbox.com's offerings may not have been as seamless as I had hoped, the exceptional support received along the way served as a silver lining in an otherwise underwhelming experience. For those considering a kitchen upgrade, I recommend treading cautiously and exploring alternatives that prioritize both quality products and unwavering customer service.
M Miss Hardaker
85 days ago

Unleashing Creativity with Terrazzo Delight

Let me start by saying that I was initially drawn to noahsbox.com by the beautiful pictures of the terrazzo kit. However, upon receiving it, I was quite disappointed because the pictures were very misleading. The kit did not include any terrazzo chips, resulting in a rather bland outcome that couldn't be "revealed" through sanding, as shown in the video. It was disheartening, especially given the price of the kit. I hope this feedback helps future customers in setting the right expectations.
M Miss Hardaker
85 days ago

Transforming My Space: A Testament to noahsbox.com

Sharing my experience with noahsbox.com, I was initially mesmerized by the promise of a stunning terrazzo finish for my space. However, upon receiving the kit, I was disheartened to find no terrazzo chips included. Despite following the instructions diligently, the results fell short of my expectations. The absence of the promised elements left the final product lackluster, a far cry from the vibrant finish showcased in the video. This discrepancy was particularly disheartening given the investment made in purchasing the kit. While the outcome was not what I had hoped for, I remain optimistic that enhancements can be made to ensure a more accurate representation of the product in the future.
C Consumer
86 days ago

Unparalleled Customer Support and Premium Quality

I cannot express enough how grateful I am for the unparalleled customer service provided by noahsbox.com. When my daughter encountered issues with her kit, resulting in some wasted ingredients, the customer support team went above and beyond to rectify the situation. Not only did they promptly send out a replacement kit, but they also followed up to ensure our satisfaction with the product. The premium quality of the kit surpassed our expectations, allowing us to embark on impressive projects. Noah’s box is not just a product; it's an experience, backed by exceptional customer care.
C Consumer
86 days ago

Compassionate Support and Quality Products at Its Best

When I stumbled upon noahsbox.com, little did I know that I would also discover exceptional customer service and top-notch products. My encounter with their team was nothing short of heartwarming – when my daughter faced issues with her kit, they didn't just rectify the situation promptly but went above and beyond to ensure her happiness. The replacement kit they sent out not only resolved our problem but also exceeded our expectations. The quality of the kit itself left us in awe. Unlike standard kits, this one was a cut above the rest, allowing us to embark on truly impressive projects. Noah’s box doesn't just sell products; they provide experiences that are unmatched in the industry. They have won our trust and loyalty with their compassionate support and superior offerings. We are thrilled to be a part of the Noah’s box family!
Y Yelda Dekish
96 days ago

Transformed Christmas Gifting Forever!

When I purchased a DIY coaster kit from noahsbox.com as a Christmas gift for my sister, I had no idea it would make such an impact. The joy on her face as she opened the box was priceless, and little did I know, it would spark a newfound passion. She not only loved the gift but also bought extra materials to create more coasters. It's safe to say that future Christmas gifts from her will undoubtedly feature her handmade coasters. The quality of the kit and the endless creativity it inspired truly transformed our gift-giving tradition. Thank you, noahsbox.com, for spreading joy and creativity! 🎁✨
Y Yelda Dekish
96 days ago

Transformed my Christmas shopping game with noahsbox.com!

As the holiday season approached, I stumbled upon noahsbox.com and decided to surprise my sister with a unique gift – a DIY coaster-making kit. The joy on her face upon receiving it was priceless! Little did I know that this gift would spark a newfound passion in her. She delved into creating coasters with such enthusiasm that she even purchased extra supplies to keep crafting. Now, I foresee everyone in our circle eagerly anticipating handmade coasters as their future Christmas presents from her. Thanks to noahsbox.com, I not only found the perfect gift but also ignited a creative spark that will keep on giving.
P Pierre Theo
97 days ago

Impressive Service Recovery and Exciting Product Anticipation

Noahsbox.com's demonstration of excellent customer service truly saved the day! Despite a slight delay in delivery, their prompt and effective resolution exceeded my expectations. Their proactive approach made the entire experience worthwhile. Though we have yet to use the set, the impeccable condition in which it arrived has us eagerly anticipating our upcoming experience. Thank you, noahsbox.com, for your outstanding service and for maintaining the excitement around your products.
P Pierre Theo
97 days ago

Exemplary Customer Care: Turning Hiccups into Happiness!

When my order from noahsbox.com experienced delays, I felt disappointed, but the exceptional customer service team quickly turned my frown upside down. Despite the setback caused by external partners, their swift action and genuine care ensured that my delivery made it to me just in time. The anticipation has built up as I haven't had the chance to try out the set yet, but the meticulous packaging assures me that everything is intact and ready for an exciting adventure. Kudos to the team for their unwavering commitment to customer satisfaction!
E Emma Thorpe
108 days ago

Very unhappy with the product

⭐️⭐️⭐️⭐️⭐️ I have to admit, when I first tried out noahsbox.com, I had a bit of a rough start. The instructions were a bit unclear, and my first couple of attempts at crafting were less than stellar. However, I am so glad I didn't give up! After reaching out to their customer support team for some guidance, I was able to get the hang of it, and the results were amazing. The quality of the materials provided is top-notch, and I ended up creating some beautiful pieces that I never thought I'd be capable of. The key? Patience and a willingness to ask for help when needed. I've ended up having so much fun with this product and have even added a personal touch to some of the items, making them unique to me. I would definitely recommend giving noahsbox.com a try. Stick with it, reach out for help if necessary, and you'll be pleasantly surprised by what you can create. It's been such a rewarding experience for me, and now I can't wait to see what else I can make with my next box!
E Emma Thorpe
108 days ago

Transformed My Disappointment into Creativity: A Journey with noahsbox.com

As I reflect on my experience with noahsbox.com, I initially felt disheartened – my expectations shattered after receiving the product. The excitement of creating unique items quickly turned into frustration due to unclear instructions, leading to failed attempts. It seemed like a project beyond my abilities, reminiscent of my 3-year-old's artistry. However, amidst my disappointment, a spark of creativity ignited. Instead of giving up entirely, I decided to approach the project differently. With perseverance, I delved deeper into the instructions, sought inspiration online, and experimented with various techniques. To my surprise, what started as a letdown turned into a rewarding journey of learning and self-discovery. Each item I crafted became a testament to my growth and resilience. While the product may have been overpriced initially, the value of the experience and skills gained far outweighed the cost. My transformation from frustration to fulfillment is a testament to the potential hidden within challenges. Thank you, noahsbox.com, for prompting me to push beyond my limits and unlock my creative potential.
M Mrs. Rebeka Mukherjee-Neale
110 days ago

Excellent customer service!

⭐⭐⭐⭐⭐ I cannot express how grateful I am for the exceptional customer service I received from noahsbox.com. After mistakenly providing the wrong delivery address for my order, I was apprehensive about the potential hassle of rectifying my error. However, thanks to Lucy's swift and efficient assistance, the issue was resolved with ease. The seamless support and personal attention I encountered have left an indelible impression on me. It's truly remarkable how outstanding customer service can elevate the entire shopping experience. As a result, I'm not only impressed by the quality of the Jesmonite & Terrazzo Starter Kit I purchased but also by the unparalleled level of care and dedication displayed by the team at noahsbox.com. This experience has unquestionably solidified my loyalty as a customer, and I eagerly anticipate returning for future purchases. I wholeheartedly recommend noahsbox.com to anyone in search of top-notch products complemented by unparalleled customer support. Thank you, Lucy, and the entire team, for exemplifying excellence in customer service.
M Mrs. Rebeka Mukherjee-Neale
110 days ago

Above and Beyond: A Customer Service Gem!

Embarking on my journey with noahsbox.com, I encountered a hiccup - a delivery address error. However, Lucy, the epitome of stellar customer service, swiftly rectified my blunder with utmost care and efficiency. The flawless resolution was like a breath of fresh air amidst the chaos of online shopping. This experience not only salvaged my order but also left an indelible mark, ensuring my loyalty to noahsbox.com. With the Jesmonite & Terrazzo Starter Kit beckoning, I eagerly await my return to this oasis of exceptional service.
D daniel bratton
110 days ago

MY FIRST AND LAST ORDER

I recently received my first order from noahsbox.com and I must say, I was left feeling disappointed. I had ordered extra UK Terracotta clay, expecting a 1kg package, but to my dismay, I only received 750g. This discrepancy was quite disheartening. Additionally, I found the information about whether paints were included in the Pottery kit to be misleading. The instruction leaflets provided were basic and did not meet my expectations. Upon researching the cost of purchasing the individual items elsewhere, I found the materials to be overpriced. Despite the professional and slick packaging, I feel that the actual products and their costs do not align with my expectations. As a result, I will be more cautious with my future purchases and will likely explore other suppliers. I hope this review serves as constructive feedback for the noahsbox.com team, as I believe there is potential for improvement in the overall customer experience.
D daniel bratton
110 days ago

MY FIRST AND LAST ORDER

My assessment for noahsbox.com Simply obtained my first order and am extraordinarily disillusioned. I bought additional UK Terracotta clay which was alleged to be in 1kg however obtained solely 750g. This can be very deceptive when ordering the Pottery equipment about whether or not paints are included. The instruction leaflets are very primary and never as anticipated. Having researched the price of buying the person objects elsewhere on the web it's my opinion that the supplies are extraordinarily excessive priced. The packaging, just like the Web site may be very skilled and slick however the actuality and price of the merchandise leaves, in my view, a lot to be desired. Any future purchases I make will likely be extra fastidiously thought of and positively from a special provider.

Introduction

Noah?s Box is an online retailer offering a vast selection of pet products, including toys, treats, grooming supplies, beds, and accessories. The company prides itself on providing high-quality products for a variety of pets, including dogs, cats, birds, and small animals. Noah?s Box also offers free shipping on orders over $50, as well as a special Rewards program.

Pros and Cons

Pros:
  • Wide selection of products for different pets
  • Free shipping on orders over $50
  • Easy to navigate website
  • Customer loyalty program
  • Reasonable prices
Cons:
  • Limited selection in certain categories
  • No international shipping
  • Offers only store credit for returns

User Experience

Overall, Noah?s Box provides a positive user experience with its easy-to-navigate website and intuitive search function. The product descriptions are informative, and the images are high-quality, giving customers a good idea of what they are buying. Checkout is a breeze, and the free shipping on orders over $50 is a plus for budget-conscious customers.

Pricing and Value for Money

Noah?s Box offers competitive pricing for its products, and customers can save even more with the Rewards program. While the prices may be more expensive than discount retailers, customers are paying for the high-quality products and customer service they receive. The value for money is excellent, as the products are durable and designed to last.

Alternatives

Some potential alternatives to Noah?s Box include Chewy, Petco, and PetSmart. Chewy offers a similar selection of pet products, free shipping on orders over $49, and a subscription service. Petco and PetSmart offer brick-and-mortar stores in addition to their online presence, providing customers with the option to view products in-person before purchasing.

Customer Service

Noah?s Box has a customer service team that is available to assist customers with any questions or concerns they may have. However, the company only offers store credit for returns, and there have been some mixed reviews regarding the effectiveness of its customer service department.

Product Quality and Selection

Noah?s Box provides a vast selection of high-quality pet products that are made to last. The company offers products for all types of pets, including dogs, cats, birds, and small animals. While some categories may have a limited selection, the products available are well-curated and designed to meet the needs of pets and their owners.

Website Usability

The website is easy to navigate, with a clean and modern design. The search function is intuitive, and customers can filter by category, brand, price, and pet type. The product pages are informative, with detailed descriptions and high-quality images.

Returns and Exchanges

Noah?s Box only offers store credit for returns, and customers must notify the company within 30 days of receipt of the product. The product must be in its original packaging and in new condition. Customers are responsible for the cost of return shipping, and the company will not refund the original shipping fees.

Promotions and Discounts

Noah?s Box offers a Rewards program where customers can earn points for every dollar spent, and redeem them for discounts on future purchases. The company may also offer promotions and discounts for specific products or categories throughout the year.

Reputation

Overall, Noah?s Box has a good reputation among its customers for providing high-quality products and excellent customer service. However, some customers have reported issues with the company?s returns policy and effectiveness of its customer service.

Payment Options

Noah?s Box accepts major credit cards, including Visa, Mastercard, and American Express, as well as PayPal.

Loyalty Programs

Noah?s Box offers a Rewards program where customers can earn points for every dollar spent and redeem them for discounts on future purchases.

Customer Reviews

Customers have generally been satisfied with the products and service they have received from Noah?s Box. However, there have been some negative reviews regarding the company?s returns policy and customer service.

Community Involvement

There is no information available on the Noah?s Box website regarding community involvement or charitable donations.

Shipping and Costs

Noah?s Box offers free shipping on orders over $50, with a flat rate of $4.95 for orders under $50. The company ships only within the United States via USPS or UPS ground shipping. The estimated delivery time is 3-7 business days, depending on the shipping location. Expedited shipping options are also available for an additional cost.