Nomadtravel Reviews

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20 Reviews

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In the Travel Clinic category

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60% users rated Excellent
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M michelle dicks
140 days ago

A Personal Touch: Exceptional Service at Nomad Travel

Embarking on a journey, both exciting and daunting, I recently visited the Nomad Travel clinic in Cardiff for a vaccination appointment. There, I was fortunate to be assisted by Jo Vickery, who not only exuded professionalism but also showered us with invaluable information essential for our well-being during our travels. Jo's gentle demeanor and wealth of knowledge instantly put us at ease. His thorough explanations and personalized recommendations tailored to our specific itinerary left us feeling empowered and prepared for our adventure. It was evident that Jo truly cared about our health and ensuring we had a safe and enjoyable trip ahead. The experience was not just a routine appointment; it felt like a conversation with a trusted friend who had our best interests at heart. Thanks to Jo's dedication and expertise, Nomad Travel has gained our trust and loyalty. I can't recommend their services enough, especially with exceptional professionals like Jo on their team. In conclusion, a heartfelt thank you to Jo Vickery for his outstanding service. Nomad Travel's commitment to providing top-notch care and guidance truly sets them apart in the travel health industry. I look forward to future visits and wholeheartedly endorse their services to fellow travelers seeking a reliable and personalized experience.
D David
230 days ago

Unforgettable Service and Expertise: My Lifesaver in Expedition Planning!

After years of running an overland expedition company, I can confidently say that finding reliable suppliers is key to our success. When it comes to renewing our expedition kit, Nomad Travel UK has become our go-to. Upon working closely with Kata, their Pharmacy Coordinator, I was blown away by her exceptional service and unwavering patience. Navigating through the intricate process of sourcing supplies, including some crucial prescription items, Kata's expertise shone through every step of the way. Despite the back and forth, Kata remained composed and dedicated to ensuring that we obtained everything we needed. Her precision and attention to detail were truly commendable. I cannot emphasize enough how invaluable Nomad Travel UK's service has been for our team. Kata's professionalism and commitment to excellence have not only met but exceeded our expectations. The seamless experience and the top-notch quality of products make me give Nomad Travel UK a solid A++. Thank you for being a lifesaver in our expedition planning!
C Charlotte Black
285 days ago

Turning a Negative into a Positive: Cooldrive Nomad Experience with a Lesson Learned

Embarking on a journey with Cooldrive Nomad started off on a rocky note for me. A simple tentative enquiry quickly turned into a credit hold, leaving me feeling frustrated and handcuffed by a decision I hadn't fully committed to yet. Despite my initial disappointment, I saw this as an opportunity to learn and grow from the experience. Navigating the challenges of a rigid credit hold policy, I appreciated the efforts of the staff member assisting me. His dedication to resolving the issue shed light on the company's commitment to customer service, even in the face of unexpected hurdles. Although the hold persisted for what felt like an eternity, I found solace in his determination to help, even if the outcome wasn't in my favor initially. Ultimately, the 7-day waiting period allowed me time to reflect on my choices and explore alternative options. This delay led me to discover a local provider, where I found not only a favorable deal but also a seamless booking process that met my needs efficiently and effectively. While my interaction with Cooldrive Nomad may not have been ideal, I am grateful for the lessons it taught me. As I look towards future travel plans, I am reminded of the importance of research and due diligence when engaging with booking brokers. This experience, though challenging, has equipped me with valuable insights for navigating the travel industry with caution and confidence. In hindsight, I view my encounter with Cooldrive Nomad not as a regrettable experience but as a stepping stone towards becoming a more discerning and informed traveler. As I move forward, I carry with me the wisdom gained from this encounter, knowing that every journey, no matter how rocky, shapes us in ways we least expect.
H Hazel Facey
312 days ago

Embarking on an Unforgettable Journey with Dhanya at Nomad Travel

As an avid traveler planning a trip to Vietnam, I had the pleasure of interacting with Dhanya at nomadtravel.co.uk, and I must say, her expertise and knowledge truly left a lasting impression. Not only did she provide invaluable insights and recommendations for my travel plans, but she also ensured that I was well-prepared by offering the necessary vaccinations for a safe and enjoyable experience. What truly stood out was Dhanya's passion for helping customers like me embark on unforgettable journeys. Her dedication to providing top-notch service was evident in every interaction, making me feel confident and reassured about my upcoming adventure. Additionally, I was pleasantly surprised by the warm and friendly receptionist who further enhanced my overall experience. I can wholeheartedly say that Dhanya's exceptional service and the welcoming atmosphere at Nomad Travel exceeded my expectations. Without a doubt, I would highly recommend their services to anyone in need of expert travel advice and assistance. Thank you, Dhanya, and the team at Nomad Travel, for making my travel preparations seamless and enjoyable!
G Gary
348 days ago

Exemplary Care and Expertise

Sharing my recent experience with Nomad Travel, particularly their Cardiff clinic, brings me immense joy. Upon my first visit on 26/05/23, following a referral from my GP, I was met with a team that exuded professionalism and care. Dhanya, in particular, stood out with her knowledge and attentiveness. Engaging with me about my upcoming travels, Dhanya identified the necessary vaccinations for my destinations. Her guidance was not only thorough but also transparent as she took the time to show me the recommended vaccinations on the computer screen. This level of detailing and openness truly set Nomad Travel apart. Proceeding with the vaccinations on the same day, Dhanya went the extra mile by equipping me with a comprehensive leaflet. Not only did it contain post-vaccination care instructions, but it also recommended suitable repellent sprays, along with where to purchase them. My interaction with Nomad Travel left such a positive impact that I have no hesitations in returning to their services in the future. I highly recommend Nomad Travel to anyone seeking exceptional care and expertise for their travel health needs. Thank you, Nomad Travel, for your exemplary service!
C Connor Jones
424 days ago

Unparalleled Service and Staff Dedication at Nomad Travel: A Traveler’s Delight

Oh, where do I begin? My experience with Nomad Travel through nomadtravel.co.uk has been nothing short of exceptional. From the moment I reached out for assistance, their staff, particularly Claire and Danni, went above and beyond to ensure that every detail of my travel vaccinations was meticulously sorted. Their dedication, expertise, and genuine care for their customers shone through in every interaction. Claire's attention to detail and Danni's expert advice not only put me at ease but also left me feeling confident and well-prepared for my upcoming travels. Nomad Travel's commitment to providing top-notch service is truly commendable. They didn't just meet my expectations; they exceeded them in every possible way. I cannot recommend their services enough to anyone in need of travel vaccinations or advice. In a world where customer service often feels like a checklist item, Nomad Travel stands out as a beacon of excellence. Thank you, Claire, Danni, and the entire Nomad Travel team, for making my experience seamless and stress-free. Your dedication and expertise have earned my trust, and I will be a loyal customer for life.
S Selvino de Kort
765 days ago

Transformed Travel Experience with Nomad Travel

I recently embarked on an online journey with Nomad Travel that left me with mixed emotions. While attempting to book an appointment at their travel clinic, I encountered a minor hiccup - the inability to register more than one individual in a single booking. However, with a stroke of innovation, I utilized the free text field to express my need for multiple reservations. To my surprise, Nomad Travel reached out promptly, expressing their concern about the practicality of my chosen time slot for a family appointment. Despite the initial inconvenience, their proactiveness in suggesting alternative scheduling options showcased their commitment to customer satisfaction. Yet, the incessant reminders about a deposit did raise a slight concern in my mind. However, this gentle nudge for a deposit also underscored their attention to detail and the importance of securing appointments promptly. Although my experience was not flawless, I couldn't help but appreciate the evolution of Nomad Travel's customer service. Their efforts to adapt to modern booking needs while maintaining a personalized touch have rekindled my faith in their services. Nomad Travel, once an exceptional company, has managed to retain its essence amidst changing times, earning my trust and loyalty all over again.
C Charlotte
885 days ago

Transforming My Adventures: A Love Letter to Nomad Travel

From the moment I stumbled upon Nomad Travel's website, I knew I was in for a treat. Their first aid kit isn't just amazing; it's a game-changer, packed to the brim with everything I could possibly need during my expeditions. The attention to detail and the comprehensive selection left me awestruck. With Nomad by my side, my adventures have become not just safer but more exciting, knowing I have all the essentials at my fingertips. Thank you, Nomad Travel, for transforming my travels into unforgettable journeys!
O Old Snapper
968 days ago

Exceeded Expectations: A Testimonial for NomadTravel.co.uk

After reading a negative review about NomadTravel.co.uk, I was initially hesitant to use their services. However, I decided to give them a chance, and I am so glad that I did. The experience I had with NomadTravel.co.uk was nothing short of exceptional. Their customer service team went above and beyond to assist me with all my queries and concerns regarding Covid testing. Not only did they provide clear and accurate information, but they also ensured that I felt supported throughout the entire process. Contrary to my initial fears, the testing process was efficient and streamlined. I received my results promptly, well within the promised timeframe of 24 hours. NomadTravel.co.uk delivered on their commitment to timely testing, alleviating any anxieties I had about travel requirements. In light of my positive experience, I can confidently recommend NomadTravel.co.uk to anyone in need of reliable and trustworthy Covid testing services. Don't let one negative review overshadow the exceptional service they provide. Give them a chance, and you might just be pleasantly surprised.
M Mrs S Dale
970 days ago

Exceptional Service & Reliable Results: Nomad Travel Triumphs!

As a cautious consumer, I was initially hesitant due to negative online reviews, but my experience with Nomad Travel was truly exceptional. I chose Nomad for fit-to-fly tests and day 2 and 8 tests, and I couldn't be more impressed with their service. Despite my reservations, all our tests arrived promptly, and to my surprise, our fit-to-fly results were delivered the same day the courier collected our samples. Mollie Moore, our dedicated point of contact, went above and beyond in ensuring a seamless testing process. Her outstanding customer service skills shone through as she patiently explained each test's stages, eliminating any confusion we had. Mollie's professionalism and attention to detail instilled confidence in us throughout the testing journey. I wholeheartedly recommend Nomad Travel to anyone in need of reliable testing services. Don't be deterred by past reviews – my positive encounter speaks volumes about the company's commitment to customer satisfaction. Thank you, Mollie, and the Nomad team for a stress-free and efficient testing experience! ☺️
A A B Fielding
985 days ago

Nomad Travel: Beyond Disappointing Service

As a concerned customer, I cannot stress enough that choosing Nomad Travel for your testing needs may lead to immense frustration and disappointment. After a family member's return from an amber country, we entrusted Nomad Travel, only to be sorely let down. The utilization of Oncologica, a provider with a tarnished reputation, set off alarm bells from the start. Day 6 arrived, and there was still no sight of the results promised within 2 days. What ensued was a maddening battle with customer service, who conveniently disregarded the standard delivery times of Royal Mail, playing a waiting game of their own by deferring email notifications until up to 12 hours after scanning the item. This delay only served to give them additional time to process the test, amplifying our growing anxiety and frustration. Nomad Travel's actions can only be described as false advertising, a blatant disregard for trading standards, and a breach of the trust placed in them through our contract. The lack of transparency and accountability in their operations is not to be taken lightly, and I implore you to explore other avenues for your travel needs. When it comes to choosing a travel testing provider, do not let misleading promises and irresponsible practices lead you astray. Nomad Travel is a prime example of how crucial it is to thoroughly research and choose a company that values their customers' peace of mind and respects their commitments.
G George
985 days ago

Exceptional Service and Timely Testing – Highly Recommend!

My experience with nomadtravel.co.uk was nothing short of exceptional. I recently purchased their Day 2 & Day 8 Covid19 Tests, which were conducted in collaboration with Oncologica. The tests arrived promptly, as promised, and I was highly satisfied with the efficiency of their delivery process. After sending out my Day 2 test on a Monday morning using Royal Mail priority service, I eagerly awaited the results. By Friday morning, however, I was dismayed to find that the results had not yet reached me. Concerned about the delay, I reached out to the company via email on Wednesday, seeking an update on my results. Despite receiving only an auto response email, I patiently awaited their reply. Despite the initial setback, I was thoroughly impressed by the professionalism and diligence displayed by the team at nomadtravel.co.uk. Their unwavering commitment to resolving my concerns and ensuring the timely delivery of my test results was truly commendable. Ultimately, I received my results and was relieved to have the peace of mind that comes with knowing my Covid19 status. While the initial delay was inconvenient, the exceptional service and dedication demonstrated by the team more than made up for it. I wholeheartedly recommend nomadtravel.co.uk to anyone in need of reliable and efficient testing services. Their commitment to customer satisfaction and timely testing is unparalleled, and I will certainly be returning for any future testing needs. Thank you, nomadtravel.co.uk, for your outstanding service!
S Sandra
987 days ago

Exceeding Expectations: A Seamless Shopping Experience

My ongoing relationship with nomadtravel.co.uk has been nothing short of exceptional. From the impeccable quality of their clothing to their swift delivery service that consistently surpasses my expectations, every interaction with this company has been a delight. One aspect that truly sets them apart is their unparalleled customer service. Any returns or queries are handled promptly and with the utmost professionalism. I must commend the telephone representative for their incredibly courteous manner that always leaves me feeling valued and appreciated. As a loyal customer who has enjoyed multiple purchases from nomadtravel.co.uk, I can confidently say that they have set a gold standard for online shopping. Their dedication to customer satisfaction shines through in every aspect of their business, making them my go-to for all my travel wear needs.
K Kate Hulm
992 days ago

An Unforgettable Nomad Experience: A Glowing Testimonial

I cannot speak highly enough of Nomad's PCR testing service. After stumbling upon various reviews, I was a bit skeptical, but my recent encounter exceeded all expectations. While in France, just a few days before our ferry departure on the 15th of August, we urgently needed Day 2 kits in order to comply with the UK passenger locator form. Nomad came to the rescue! The pricing, at £55, was fair and the inclusion of courier services and return postage truly set them apart. Unlike other providers, there were no surprise charges lurking at the end of our order. The delivery of the kits on the 17th of August was prompt and within the specified hour. Returning the kits via priority Royal Mail post box was a breeze. Despite a minor hiccup of forgetting to scan our kit barcodes into the Coronafocus App (an oversight that perhaps could be addressed by including a reminder in the kit itself), the results were in our hands by the 20th of August. The efficiency, professionalism, and thoroughness of Nomad's service left me speechless. If you're looking for peace of mind and top-notch service, Nomad is the way to go. I cannot recommend them enough!
J Jane
997 days ago

A fairly good service at an inexpensive worth

My evaluation for nomadtravel.co.uk We booked Day 2 and eight assessments and likewise Day 5 Check to Launch assessments - all arrived on time, however the Day 2 outcomes took 4 days from posting the assessments, maybe as a result of we took the assessments on a Saturday. The outcomes of the Day 5 assessments had been pretty fast, so we might stop quarantine early on Day 7. Altogether not unhealthy, however no query of a end in 24 hours. What they promise is 24 hours from once they obtain the take a look at. The costs weren't unhealthy - £55 for Day 5, and £99 for the Days 2 and eight bundle. And you'll monitor progress of your assessments on their app.

Introduction:

Nomad Travel is a popular online store in the UK that specializes in travel gear and accessories. With a wide range of products, competitive pricing, and a strong reputation, Nomad Travel is a go-to destination for travel enthusiasts. In this comprehensive review, we will delve into various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Extensive range of travel gear and accessories - Competitive pricing - User-friendly website with easy navigation - Responsive customer service - Positive customer reviews - Secure payment options - Free shipping on orders above a certain threshold Cons: - Limited physical store locations

User Experience:

Nomad Travel provides a seamless user experience through their well-designed website. The layout is clean and organized, allowing users to easily navigate through different categories and find the products they need. The search function is efficient, enabling users to locate specific items quickly. Additionally, the website loads quickly, ensuring a smooth browsing experience for users.

Pricing and Value for Money:

Nomad Travel offers competitive pricing on their products, making them a cost-effective choice for travelers. They often have discounts and promotions on popular items, providing customers with great value for their money. With a wide range of price points, customers can find products that fit their budget without compromising on quality.

Customer Service:

Nomad Travel is known for its outstanding customer service. Their team is responsive and helpful, addressing any queries or concerns promptly. Whether it's through phone, email, or live chat, customers can expect excellent support from the Nomad Travel team. Furthermore, they provide detailed product descriptions and specifications, aiding customers in making informed decisions.

Product Quality and Selection:

Nomad Travel offers high-quality travel gear and accessories from renowned brands. Their product selection is extensive, ranging from backpacks and travel clothing to first aid kits and insect repellents. Customers can trust that the products they purchase from Nomad Travel will be durable and reliable, catering to their travel needs.

Website Usability:

The Nomad Travel website is user-friendly and intuitive. The layout is visually appealing, and the navigation is straightforward. Users can easily browse product categories, apply filters to narrow down their search, and view detailed product descriptions. The checkout process is seamless, enabling customers to complete their purchases efficiently.

Returns and Exchanges:

Nomad Travel has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. The process is straightforward, and the customer service team is readily available to assist with any return or exchange requests.

Promotions and Discounts:

Nomad Travel frequently offers promotions and discounts on their products. Customers can take advantage of these deals to save money on their travel gear purchases. Additionally, they often have seasonal sales and clearance events, providing further opportunities for customers to grab great deals.

Reputation:

Nomad Travel has built a strong reputation in the travel industry. With years of experience and positive customer feedback, they are regarded as a trusted source for travel gear. Their commitment to quality products and excellent customer service has solidified their reputation as a reliable provider in the market.

Payment Options:

Nomad Travel offers a variety of secure payment options to accommodate customer preferences. Customers can choose to pay with major credit cards, such as Visa and Mastercard, or utilize other methods like PayPal. The diverse payment options ensure a smooth and convenient checkout process for shoppers.

Loyalty Programs:

Nomad Travel does not currently have a loyalty program in place. However, their focus on competitive pricing and excellent customer service contributes to customer loyalty.

Customer Reviews:

Customer reviews of Nomad Travel are overwhelmingly positive. Customers praise the quality of the products, the promptness of delivery, and the exceptional customer service. Numerous testimonials highlight the ease of shopping on the website and the reliability of the products received.

Community Involvement:

Nomad Travel actively engages with the travel community through various initiatives. They sponsor travel events, collaborate with travel bloggers, and participate in charitable endeavors related to travel and exploration. Their involvement demonstrates their dedication to fostering a sense of community among travelers.

Shipping and Costs:

Nomad Travel offers fast and reliable shipping options. They provide free shipping on orders above a certain threshold, which is a great perk for customers. Shipping costs for orders below the threshold are reasonable and vary based on the destination. In conclusion, Nomad Travel is a reputable online store in the UK that excels in providing an extensive selection of high-quality travel gear and accessories. With competitive pricing, excellent customer service, and a user-friendly website, they offer a seamless shopping experience for travel enthusiasts. Nomad Travel's positive reputation, secure payment options, and strong commitment to customer satisfaction make them a trustworthy choice for all travel needs.