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michelle dicks
A Personal Touch: Exceptional Service at Nomad Travel
Embarking on a journey, both exciting and daunting, I recently visited the Nomad Travel clinic in Cardiff for a vaccination appointment. There, I was fortunate to be assisted by Jo Vickery, who not only exuded professionalism but also showered us with invaluable information essential for our well-being during our travels. Jo's gentle demeanor and wealth of knowledge instantly put us at ease. His thorough explanations and personalized recommendations tailored to our specific itinerary left us feeling empowered and prepared for our adventure. It was evident that Jo truly cared about our health and ensuring we had a safe and enjoyable trip ahead. The experience was not just a routine appointment; it felt like a conversation with a trusted friend who had our best interests at heart. Thanks to Jo's dedication and expertise, Nomad Travel has gained our trust and loyalty. I can't recommend their services enough, especially with exceptional professionals like Jo on their team. In conclusion, a heartfelt thank you to Jo Vickery for his outstanding service. Nomad Travel's commitment to providing top-notch care and guidance truly sets them apart in the travel health industry. I look forward to future visits and wholeheartedly endorse their services to fellow travelers seeking a reliable and personalized experience. D
David
Unforgettable Service and Expertise: My Lifesaver in Expedition Planning!
After years of running an overland expedition company, I can confidently say that finding reliable suppliers is key to our success. When it comes to renewing our expedition kit, Nomad Travel UK has become our go-to. Upon working closely with Kata, their Pharmacy Coordinator, I was blown away by her exceptional service and unwavering patience. Navigating through the intricate process of sourcing supplies, including some crucial prescription items, Kata's expertise shone through every step of the way. Despite the back and forth, Kata remained composed and dedicated to ensuring that we obtained everything we needed. Her precision and attention to detail were truly commendable. I cannot emphasize enough how invaluable Nomad Travel UK's service has been for our team. Kata's professionalism and commitment to excellence have not only met but exceeded our expectations. The seamless experience and the top-notch quality of products make me give Nomad Travel UK a solid A++. Thank you for being a lifesaver in our expedition planning! C
Charlotte Black
Turning a Negative into a Positive: Cooldrive Nomad Experience with a Lesson Learned
Embarking on a journey with Cooldrive Nomad started off on a rocky note for me. A simple tentative enquiry quickly turned into a credit hold, leaving me feeling frustrated and handcuffed by a decision I hadn't fully committed to yet. Despite my initial disappointment, I saw this as an opportunity to learn and grow from the experience. Navigating the challenges of a rigid credit hold policy, I appreciated the efforts of the staff member assisting me. His dedication to resolving the issue shed light on the company's commitment to customer service, even in the face of unexpected hurdles. Although the hold persisted for what felt like an eternity, I found solace in his determination to help, even if the outcome wasn't in my favor initially. Ultimately, the 7-day waiting period allowed me time to reflect on my choices and explore alternative options. This delay led me to discover a local provider, where I found not only a favorable deal but also a seamless booking process that met my needs efficiently and effectively. While my interaction with Cooldrive Nomad may not have been ideal, I am grateful for the lessons it taught me. As I look towards future travel plans, I am reminded of the importance of research and due diligence when engaging with booking brokers. This experience, though challenging, has equipped me with valuable insights for navigating the travel industry with caution and confidence. In hindsight, I view my encounter with Cooldrive Nomad not as a regrettable experience but as a stepping stone towards becoming a more discerning and informed traveler. As I move forward, I carry with me the wisdom gained from this encounter, knowing that every journey, no matter how rocky, shapes us in ways we least expect. H
Hazel Facey
Embarking on an Unforgettable Journey with Dhanya at Nomad Travel
As an avid traveler planning a trip to Vietnam, I had the pleasure of interacting with Dhanya at nomadtravel.co.uk, and I must say, her expertise and knowledge truly left a lasting impression. Not only did she provide invaluable insights and recommendations for my travel plans, but she also ensured that I was well-prepared by offering the necessary vaccinations for a safe and enjoyable experience. What truly stood out was Dhanya's passion for helping customers like me embark on unforgettable journeys. Her dedication to providing top-notch service was evident in every interaction, making me feel confident and reassured about my upcoming adventure. Additionally, I was pleasantly surprised by the warm and friendly receptionist who further enhanced my overall experience. I can wholeheartedly say that Dhanya's exceptional service and the welcoming atmosphere at Nomad Travel exceeded my expectations. Without a doubt, I would highly recommend their services to anyone in need of expert travel advice and assistance. Thank you, Dhanya, and the team at Nomad Travel, for making my travel preparations seamless and enjoyable! G
Gary
Exemplary Care and Expertise
Sharing my recent experience with Nomad Travel, particularly their Cardiff clinic, brings me immense joy. Upon my first visit on 26/05/23, following a referral from my GP, I was met with a team that exuded professionalism and care. Dhanya, in particular, stood out with her knowledge and attentiveness. Engaging with me about my upcoming travels, Dhanya identified the necessary vaccinations for my destinations. Her guidance was not only thorough but also transparent as she took the time to show me the recommended vaccinations on the computer screen. This level of detailing and openness truly set Nomad Travel apart. Proceeding with the vaccinations on the same day, Dhanya went the extra mile by equipping me with a comprehensive leaflet. Not only did it contain post-vaccination care instructions, but it also recommended suitable repellent sprays, along with where to purchase them. My interaction with Nomad Travel left such a positive impact that I have no hesitations in returning to their services in the future. I highly recommend Nomad Travel to anyone seeking exceptional care and expertise for their travel health needs. Thank you, Nomad Travel, for your exemplary service! C
Connor Jones
Unparalleled Service and Staff Dedication at Nomad Travel: A Traveler’s Delight
Oh, where do I begin? My experience with Nomad Travel through nomadtravel.co.uk has been nothing short of exceptional. From the moment I reached out for assistance, their staff, particularly Claire and Danni, went above and beyond to ensure that every detail of my travel vaccinations was meticulously sorted. Their dedication, expertise, and genuine care for their customers shone through in every interaction. Claire's attention to detail and Danni's expert advice not only put me at ease but also left me feeling confident and well-prepared for my upcoming travels. Nomad Travel's commitment to providing top-notch service is truly commendable. They didn't just meet my expectations; they exceeded them in every possible way. I cannot recommend their services enough to anyone in need of travel vaccinations or advice. In a world where customer service often feels like a checklist item, Nomad Travel stands out as a beacon of excellence. Thank you, Claire, Danni, and the entire Nomad Travel team, for making my experience seamless and stress-free. Your dedication and expertise have earned my trust, and I will be a loyal customer for life. S
Selvino de Kort
Transformed Travel Experience with Nomad Travel
I recently embarked on an online journey with Nomad Travel that left me with mixed emotions. While attempting to book an appointment at their travel clinic, I encountered a minor hiccup - the inability to register more than one individual in a single booking. However, with a stroke of innovation, I utilized the free text field to express my need for multiple reservations. To my surprise, Nomad Travel reached out promptly, expressing their concern about the practicality of my chosen time slot for a family appointment. Despite the initial inconvenience, their proactiveness in suggesting alternative scheduling options showcased their commitment to customer satisfaction. Yet, the incessant reminders about a deposit did raise a slight concern in my mind. However, this gentle nudge for a deposit also underscored their attention to detail and the importance of securing appointments promptly. Although my experience was not flawless, I couldn't help but appreciate the evolution of Nomad Travel's customer service. Their efforts to adapt to modern booking needs while maintaining a personalized touch have rekindled my faith in their services. Nomad Travel, once an exceptional company, has managed to retain its essence amidst changing times, earning my trust and loyalty all over again. C
Charlotte
Transforming My Adventures: A Love Letter to Nomad Travel
From the moment I stumbled upon Nomad Travel's website, I knew I was in for a treat. Their first aid kit isn't just amazing; it's a game-changer, packed to the brim with everything I could possibly need during my expeditions. The attention to detail and the comprehensive selection left me awestruck. With Nomad by my side, my adventures have become not just safer but more exciting, knowing I have all the essentials at my fingertips. Thank you, Nomad Travel, for transforming my travels into unforgettable journeys! O
Old Snapper
Exceeded Expectations: A Testimonial for NomadTravel.co.uk
After reading a negative review about NomadTravel.co.uk, I was initially hesitant to use their services. However, I decided to give them a chance, and I am so glad that I did. The experience I had with NomadTravel.co.uk was nothing short of exceptional. Their customer service team went above and beyond to assist me with all my queries and concerns regarding Covid testing. Not only did they provide clear and accurate information, but they also ensured that I felt supported throughout the entire process. Contrary to my initial fears, the testing process was efficient and streamlined. I received my results promptly, well within the promised timeframe of 24 hours. NomadTravel.co.uk delivered on their commitment to timely testing, alleviating any anxieties I had about travel requirements. In light of my positive experience, I can confidently recommend NomadTravel.co.uk to anyone in need of reliable and trustworthy Covid testing services. Don't let one negative review overshadow the exceptional service they provide. Give them a chance, and you might just be pleasantly surprised. M
Mrs S Dale
Exceptional Service & Reliable Results: Nomad Travel Triumphs!
As a cautious consumer, I was initially hesitant due to negative online reviews, but my experience with Nomad Travel was truly exceptional. I chose Nomad for fit-to-fly tests and day 2 and 8 tests, and I couldn't be more impressed with their service. Despite my reservations, all our tests arrived promptly, and to my surprise, our fit-to-fly results were delivered the same day the courier collected our samples. Mollie Moore, our dedicated point of contact, went above and beyond in ensuring a seamless testing process. Her outstanding customer service skills shone through as she patiently explained each test's stages, eliminating any confusion we had. Mollie's professionalism and attention to detail instilled confidence in us throughout the testing journey. I wholeheartedly recommend Nomad Travel to anyone in need of reliable testing services. Don't be deterred by past reviews – my positive encounter speaks volumes about the company's commitment to customer satisfaction. Thank you, Mollie, and the Nomad team for a stress-free and efficient testing experience! ☺️ A
A B Fielding
Nomad Travel: Beyond Disappointing Service
As a concerned customer, I cannot stress enough that choosing Nomad Travel for your testing needs may lead to immense frustration and disappointment. After a family member's return from an amber country, we entrusted Nomad Travel, only to be sorely let down. The utilization of Oncologica, a provider with a tarnished reputation, set off alarm bells from the start. Day 6 arrived, and there was still no sight of the results promised within 2 days. What ensued was a maddening battle with customer service, who conveniently disregarded the standard delivery times of Royal Mail, playing a waiting game of their own by deferring email notifications until up to 12 hours after scanning the item. This delay only served to give them additional time to process the test, amplifying our growing anxiety and frustration. Nomad Travel's actions can only be described as false advertising, a blatant disregard for trading standards, and a breach of the trust placed in them through our contract. The lack of transparency and accountability in their operations is not to be taken lightly, and I implore you to explore other avenues for your travel needs. When it comes to choosing a travel testing provider, do not let misleading promises and irresponsible practices lead you astray. Nomad Travel is a prime example of how crucial it is to thoroughly research and choose a company that values their customers' peace of mind and respects their commitments. G
George
Exceptional Service and Timely Testing – Highly Recommend!
My experience with nomadtravel.co.uk was nothing short of exceptional. I recently purchased their Day 2 & Day 8 Covid19 Tests, which were conducted in collaboration with Oncologica. The tests arrived promptly, as promised, and I was highly satisfied with the efficiency of their delivery process. After sending out my Day 2 test on a Monday morning using Royal Mail priority service, I eagerly awaited the results. By Friday morning, however, I was dismayed to find that the results had not yet reached me. Concerned about the delay, I reached out to the company via email on Wednesday, seeking an update on my results. Despite receiving only an auto response email, I patiently awaited their reply. Despite the initial setback, I was thoroughly impressed by the professionalism and diligence displayed by the team at nomadtravel.co.uk. Their unwavering commitment to resolving my concerns and ensuring the timely delivery of my test results was truly commendable. Ultimately, I received my results and was relieved to have the peace of mind that comes with knowing my Covid19 status. While the initial delay was inconvenient, the exceptional service and dedication demonstrated by the team more than made up for it. I wholeheartedly recommend nomadtravel.co.uk to anyone in need of reliable and efficient testing services. Their commitment to customer satisfaction and timely testing is unparalleled, and I will certainly be returning for any future testing needs. Thank you, nomadtravel.co.uk, for your outstanding service! S
Sandra
Exceeding Expectations: A Seamless Shopping Experience
My ongoing relationship with nomadtravel.co.uk has been nothing short of exceptional. From the impeccable quality of their clothing to their swift delivery service that consistently surpasses my expectations, every interaction with this company has been a delight. One aspect that truly sets them apart is their unparalleled customer service. Any returns or queries are handled promptly and with the utmost professionalism. I must commend the telephone representative for their incredibly courteous manner that always leaves me feeling valued and appreciated. As a loyal customer who has enjoyed multiple purchases from nomadtravel.co.uk, I can confidently say that they have set a gold standard for online shopping. Their dedication to customer satisfaction shines through in every aspect of their business, making them my go-to for all my travel wear needs. K
Kate Hulm
An Unforgettable Nomad Experience: A Glowing Testimonial
I cannot speak highly enough of Nomad's PCR testing service. After stumbling upon various reviews, I was a bit skeptical, but my recent encounter exceeded all expectations. While in France, just a few days before our ferry departure on the 15th of August, we urgently needed Day 2 kits in order to comply with the UK passenger locator form. Nomad came to the rescue! The pricing, at £55, was fair and the inclusion of courier services and return postage truly set them apart. Unlike other providers, there were no surprise charges lurking at the end of our order. The delivery of the kits on the 17th of August was prompt and within the specified hour. Returning the kits via priority Royal Mail post box was a breeze. Despite a minor hiccup of forgetting to scan our kit barcodes into the Coronafocus App (an oversight that perhaps could be addressed by including a reminder in the kit itself), the results were in our hands by the 20th of August. The efficiency, professionalism, and thoroughness of Nomad's service left me speechless. If you're looking for peace of mind and top-notch service, Nomad is the way to go. I cannot recommend them enough! J
Jane
A fairly good service at an inexpensive worth
My evaluation for nomadtravel.co.uk We booked Day 2 and eight assessments and likewise Day 5 Check to Launch assessments - all arrived on time, however the Day 2 outcomes took 4 days from posting the assessments, maybe as a result of we took the assessments on a Saturday. The outcomes of the Day 5 assessments had been pretty fast, so we might stop quarantine early on Day 7. Altogether not unhealthy, however no query of a end in 24 hours. What they promise is 24 hours from once they obtain the take a look at. The costs weren't unhealthy - £55 for Day 5, and £99 for the Days 2 and eight bundle. And you'll monitor progress of your assessments on their app.
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