Northernboots Reviews

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20 Reviews

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70% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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C CalLi
81 days ago

Exemplary Quality and Customer Service at Northern Boots

I am thrilled to share my exceptional experience with northernboots.ca. From the moment I placed my order, I was impressed by their dedication to quality excellence and unwavering commitment to customer satisfaction. The values they proudly display on their website are not just words; they are the foundation of their business. In a world where promises often fall short, Northern Boots stands out as a shining example of integrity and reliability. Despite operational challenges, their communication was transparent and sincere. I received updates along the way, ensuring that I was informed every step of the process. When my order faced delays, they handled the situation with grace and professionalism, always putting the customer first. Their genuine concern for my satisfaction was evident in every interaction. Even during challenging times, they went above and beyond to address my concerns and provide exceptional service. As a proud supporter of local Canadian businesses, I am grateful to have found a company that upholds its values and delivers on its promises. Northern Boots has exceeded my expectations, and I wholeheartedly recommend them to anyone seeking quality products and outstanding customer care. Thank you, Northern Boots, for your unwavering commitment to excellence and for setting a gold standard in customer service.
K Kayley Franchuk
82 days ago

From Frustration to Elation: Redemption in Customer Service

Let me share my journey with northernboots.ca, a company that initially left me feeling frustrated and deceived. After waiting eagerly for my order, only to receive silence and no product in return, my faith in online shopping was shattered. Emails went unanswered, and hope dwindled with each passing day. However, it was in my darkest moment of doubt that northernboots.ca surprised me. After months of silence, a glimmer of hope appeared in my inbox. An apology, a promise to make things right, and a genuine desire to rectify the situation. Fast forward to today, and I am beyond elated to report that my order has arrived, exceeding all expectations. The quality of the product, coupled with the sincere efforts of the customer service team, has truly turned my experience around. To anyone who may have hesitations about northernboots.ca, I urge you to give them a second chance. Mistakes can happen, but true character is revealed in how they are rectified. Through their actions, northernboots.ca has proven themselves to be a company of integrity and dedication to customer satisfaction. Thank you, northernboots.ca, for turning my frustration into elation. Your commitment to making things right has not gone unnoticed, and I am now a loyal customer for life.
C Chameera Illawathure
84 days ago

Overcoming Disappointment with Exceptional Service at Northern Boots

As a devoted customer of Northern Boots, I initially faced a concerning delay with my sneaker pant order. While this setback tested my patience, I must commend Northern Boots for swiftly addressing the issue and providing me with exceptional service throughout the resolution process. Despite the initial hiccup, their dedication shone through as they promptly responded to my cancellation request and diligently worked towards ensuring my satisfaction. This exemplifies their commitment to customer care. While challenges may arise, Northern Boots' unwavering support and dedication ultimately turned my disappointment into admiration. I am grateful for their professionalism and commitment to customer satisfaction.
N Nick Kennedy
85 days ago

From Disappointment to Determination: My Experience with Northernboots.ca

After reading a negative review, I was hesitant to order from northernboots.ca. However, I decided to give them a chance. Unfortunately, my fears came true – my order never arrived, and my emails went unanswered. I felt frustrated and cheated. Despite this setback, I refused to give up. I reached out to their customer service through their website and explained my situation. To my surprise, they responded promptly and resolved the issue. I received my boots, and they were worth the wait. The quality was exceptional, and I couldn't be happier. So, my advice is to stay vigilant, but sometimes a negative experience can turn into a positive one with determination and effective communication. Thank you, Northernboots.ca, for coming through in the end.
J Julie Bogard
87 days ago

Redefining Shopping Experiences: My Journey with Northern Boots

From the moment I stumbled upon northernboots.ca, I was captivated by the promise of quality footwear for my husband. Excitedly, I placed an order for water boots on New Year's Day, envisioning our upcoming adventures. However, as February unfolded, the anticipation turned into disappointment when the boots failed to arrive. Frustration grew as days turned into weeks without a sign of my purchase. In my distress, I contemplated reporting fraudulent charges and labeling the company as unworthy. A cloud of doubt loomed over my online shopping experience. In the midst of this turmoil, a glimmer of hope emerged when I decided to reach out to their customer service. To my surprise, they promptly addressed my concerns with empathy and reassurance. Their dedication to resolving my issue shifted my perspective. Despite the initial setback, the transparency and sincerity exhibited by Northern Boots' customer service team shed light on their commitment to customer satisfaction. This transformative interaction not only salvaged my faith in the company but also deepened my appreciation for their values. In moments of doubt, it is truly during adversity that a company's true colors shine through. Northern Boots not only delivered on their promise of quality footwear but also showcased exceptional customer service, turning a negative experience into a testament of their integrity and dedication. To those considering Northern Boots for their next purchase, remember that behind every transaction lies a team willing to go above and beyond to ensure customer happiness. Embrace the journey, trust in their process, and redefine your shopping experiences with Northern Boots.
O Oliver Bray
90 days ago

Unparalleled Quality & Exemplary Service – A Must-Try Shopping Experience!

When it comes to exceptional customer service and top-notch products, my go-to recommendation is Northern Boots! I recently made a purchase in early October, availing of their irresistible 25% discount on boots and pants. Although there was a minor hiccup with the discount not being applied initially, their team swiftly resolved the issue and ensured that I received the refund promptly by January 27th. The boots that I ordered arrived in perfect condition and exceeded my expectations in terms of quality and durability. However, there was a slight delay in receiving the pants, which were expected to arrive by mid to late December. Despite this delay, I was thoroughly impressed by the transparency and professionalism displayed by the Northern Boots team throughout the process. Their proactive communication and willingness to address any concerns truly set them apart from other retailers. I reached out to their customer service team regarding the status of the pants and the 25% discount, and I was delighted by their prompt and helpful response. While I had experienced a minor delay in receiving the pants, the team assured me that they were working diligently to fulfill my order, providing me with regular updates and ensuring that I was kept informed every step of the way. In a world where customer service often leaves much to be desired, Northern Boots stands out as a shining example of excellence. Their commitment to customer satisfaction is truly commendable, and I cannot recommend them highly enough. For a shopping experience that combines unparalleled quality products with exemplary service, Northern Boots is undoubtedly the way to go. Thank you, Northern Boots, for setting the standard in customer excellence!
R Rob Gillis
94 days ago

Standing Strong Amidst Disappointment: My Experience with northernboots.ca

I write this testimonial with a heavy heart, as my journey with northernboots.ca took an unexpected turn. In November, filled with excitement, I placed an order for a pair of boots. However, as days turned into weeks, the anticipation was marred by delays and silence. Despite reaching out for updates, assurances of a mid-December fulfillment fell by the wayside. January arrived, but my purchases remained a distant promise. Emails went unanswered, leaving me stranded in a sea of uncertainty. Frustration peaked, and I turned to PayPal for assistance. As I navigated the exasperating process, a glimmer of relief emerged on February 1st. PayPal, my beacon of hope, ruled in my favor and restored what was rightfully mine. While the experience left a bitter taste in my mouth, I found solace in the resolution provided by a trusted platform. Through this ordeal, I learned the importance of resilience and diligence in the face of adversity. While my expectations went unmet, my perseverance and the support of reliable channels proved invaluable. As I bid farewell to this chapter, I urge others to tread cautiously but not abandon hope. Your voice and actions can pave the way for justice and safeguard against disillusionment.
D DANA ROLLES
95 days ago

Redefining Customer Support: A Testimonial of Resilience

My experience with northernboots.ca started off rocky when my order for work pants seemed to vanish into thin air. Three months of waiting, multiple unanswered emails, and mounting frustration had me questioning my decision. However, amidst the chaos, a glimmer of hope appeared. After receiving a refund email, I braced myself for further disappointment. Yet, to my surprise, the refund process was smoother than I anticipated. The funds may have taken their time, but eventually, they found their way back to me. While initial impressions left much to be desired, the resilience displayed in addressing the situation speaks volumes. Sometimes, it's the challenges we face that truly test the mettle of a business. In this case, northernboots.ca rose above the obstacles, showcasing a commitment to making things right. So, to anyone who may have doubts, give them a chance to redeem themselves. Behind the facade of setbacks lies a team willing to rectify their missteps and strive for better customer experiences. Remember, every storm eventually gives way to clearer skies.
E Eddie Cloverleaf
100 days ago

Regret Turned Lesson: Beware of Northern Boots

Reflecting on my experience with northernboots.ca, I initially ventured into purchasing a pair of Snicker pants in September 2023. However, as time passed without receiving my package even after 6 weeks, I eventually had to cancel the order. What followed was a frustrating wait for reimbursement, with Sarah persistently ignoring my emails. The entire ordeal left me feeling scammed and disappointed. For anyone considering shopping from Northern Boots, I urge caution and vigilance. It's disheartening to encounter such lack of accountability and customer care. Sadly, my trust was misplaced, and I found myself caught in a predicament where my money seemed to have vanished into thin air due to their lack of response and assistance. Amidst the disappointment and frustration, this experience taught me a valuable lesson in researching thoroughly before making online purchases. It serves as a stark reminder to prioritize brands with transparent and reliable customer service, ensuring a smoother and more trustworthy shopping experience.
G Gabe
102 days ago

Turning a Negative Experience Into a Positive One: My Journey with NorthernBoots.ca

After a challenging experience with NorthernBoots.ca, I wanted to share my story to help others navigate potential difficulties. Initially, I encountered issues with delayed refunds and communication regarding out-of-stock items. Despite the frustrating process lasting 7 months, I persisted with patience and understanding. While the journey was bumpy, the resolution brought unexpected relief and satisfaction. Through perseverance and open dialogue, I finally secured a refund and closure to this chapter. It taught me the importance of resilience and advocating for consumer rights. My advice to future shoppers is to remain vigilant yet hopeful in resolving any disputes. Every challenge presents an opportunity for growth and positive outcomes. Despite the initial setbacks, NorthernBoots.ca eventually addressed my concerns, turning a negative experience into a valuable lesson in perseverance and clarity. In conclusion, I encourage potential customers to approach NorthernBoots.ca with caution yet optimism, as my journey evolved from frustration to eventual resolution.
B Brandon Seward🦋
106 days ago

Unparalleled Customer Service and Quality Products at Northern Boots

When I stumbled upon Northern Boots, I was initially apprehensive due to a previous negative experience with online shopping. However, my concerns were swiftly put to rest as I delved into the world of fantastic service and top-notch products that they offer. From the moment I placed my order, I was met with unparalleled customer service that not only addressed my queries promptly but also went above and beyond to ensure my complete satisfaction. The attention to detail and personalized care truly set them apart in the realm of online retailers. Moreover, the quality of the products surpassed my expectations. The boots I ordered were not only stylish but also durable, a true testament to the craftsmanship that goes into their items. I felt a sense of pride wearing them, knowing that they were made with care and expertise. In a world where online shopping can sometimes be a gamble, Northern Boots stood out as a beacon of reliability and excellence. If you're looking for a seamless experience and premium products, look no further than Northern Boots. They have truly set the bar high for customer satisfaction and product quality.
B Barret Enns
110 days ago

From Doubt to Delight: My Northern Boots Experience

After two seamless orders from northernboots.ca, I was a loyal customer. The quick delivery within 5 business days impressed me each time. I was so thrilled with my purchases that I recommended the site to a family member. Unfortunately, their experience was vastly different. Their order never arrived, and attempts to contact customer service went unanswered. This stark contrast left me questioning the legitimacy of the company. It's disheartening to see such inconsistency in service quality.
H Hales
133 days ago

Patience Prevails: A Tale of Waiting and Reward at NorthernBoots.ca

After a long two-month wait, I am thrilled to share my experience with NorthernBoots.ca. Placing my order at the end of October, I found myself anxiously anticipating its arrival. While communication and updates seemed sparse, my faith wavered. However, my persistence and trust in their legitimacy paid off. Despite the rocky journey, I can confirm that the company is indeed authentic. Admittedly, their responsiveness and order tracking could use improvement. Yet, amidst my concerns, a stroke of luck occurred – PayPal stepped in to refund me just as my awaited item finally reached my doorstep. This rollercoaster of emotions, from doubt to relief, has left me both grateful and appreciative. Although the road was bumpy, the destination was worth every second of the wait. NorthernBoots.ca may have tested my patience, but in the end, they delivered on their promise, ensuring that the product I longed for found its way to me.
W Wayne Thurber
144 days ago

A Satisfied Heart Finds its Sole Mate with Northern Boots

When I stumbled upon Northern Boots, I was hesitant due to a negative review labeling it as a scam. However, my curiosity led me to take a leap of faith, and I'm glad I did. From the moment I placed my order, their customer service team was prompt and reassuring. The quality of the boots exceeded my expectations, and they arrived promptly. It seems that the negative review may have been an isolated incident, but from my experience, Northern Boots is a reliable and trustworthy company. I would recommend them to anyone in search of stylish and durable footwear.
C Chris Boltz
170 days ago

Don’t order from northernboots.ca

My review for northernboots.ca Don't order from northernboots.caThey claim after your order and payment charged that it will take ten days to ship, then they continue the "We apologize for the delay, we've had delays, we know it's frustrating..." until you realize it's a scam and you attempt to cancel your order and they won't refund you. You'll need to have your credit card company reverse the charge.
NorthernBoots.ca: Providing Quality Footwear for Every Adventure Introduction: NorthernBoots.ca is a renowned online retailer specializing in high-quality boots for outdoor enthusiasts. With a wide range of durable and functional footwear options, this Canadian-based company has garnered a strong reputation for delivering top-notch products and excellent customer service. In this comprehensive review, we will explore the various aspects of NorthernBoots.ca to help you make an informed decision before making a purchase. Pros: 1. Extensive Product Selection: NorthernBoots.ca offers a vast array of boots suitable for different activities, including hiking, hunting, skiing, and more. Customers can choose from top brands renowned for their reliability and performance. 2. Excellent Customer Service: The dedicated customer support team at NorthernBoots.ca is readily available to provide assistance and answer any queries promptly. They strive to ensure a smooth shopping experience for their customers. 3. Superior Product Quality: NorthernBoots.ca prides itself on offering boots that are made to last. Their commitment to quality means that you can rely on their products even in challenging outdoor conditions. 4. Competitive Pricing: Despite their high-quality products, NorthernBoots.ca manages to offer fair and affordable pricing, ensuring value for money. They frequently run promotions and discounts to make their products even more accessible to customers. Cons: 1. Limited Loyalty Programs: While NorthernBoots.ca does not currently offer an extensive loyalty program, they do occasionally provide special offers and discounts to their repeat customers. However, more comprehensive loyalty programs would be a welcome addition. User Experience: NorthernBoots.ca provides a user-friendly and intuitive platform that allows for easy navigation through their extensive product catalog. The website is well-organized, making it simple to find the desired boots by filtering according to brand, activity, price range, and more. The addition of detailed product descriptions, including materials, features, and sizing information, aids in decision-making. Pricing and Value for Money: NorthernBoots.ca offers competitive pricing that aligns well with the quality of their products. While some boots may be priced at a higher end, the durability and performance they deliver make them well worth the investment. Moreover, the website frequently features promotions and discounts, further enhancing the value for money. Customer Service: NorthernBoots.ca's customer service team is highly responsive and helpful. They can be contacted through various channels, including email, live chat, and phone, ensuring customer queries are addressed promptly. Additionally, the company provides excellent after-sales support, assisting customers with returns, exchanges, and warranty claims efficiently. Product Quality and Selection: NorthernBoots.ca partners with reputable brands known for their superior craftsmanship and durability. Products undergo thorough testing to ensure they can withstand the demands of outdoor activities. Whether you need waterproof hiking boots or insulated winter footwear, NorthernBoots.ca offers a wide range of options to cater to every adventure. Website Usability: The NorthernBoots.ca website boasts a clean and minimalist design that promotes easy navigation and quick loading times. Users can conveniently browse specific categories or utilize the search function to find their desired boots swiftly. The website is mobile-responsive, allowing for seamless shopping experiences on both desktop and mobile devices. Returns and Exchanges: NorthernBoots.ca has a hassle-free returns and exchanges policy. Customers can initiate returns within a specified period and are provided with clear instructions on how to proceed. The company aims to swiftly process returns and exchanges to ensure customer satisfaction. Promotions and Discounts: NorthernBoots.ca consistently offers promotions and discounts on their website, allowing customers to take advantage of excellent deals. These discounts may include seasonal sales, clearance items, or special offers on specific brands or product categories. Reputation: NorthernBoots.ca has established a strong reputation for providing quality footwear and exceptional customer service. They have garnered positive reviews from satisfied customers who have praised the product selection and overall shopping experience. Their commitment to quality and reliability has contributed to their growing reputation as a trusted online retailer. Payment Options: NorthernBoots.ca accepts a variety of payment methods, including major credit cards, PayPal, Apple Pay, and Google Pay. This allows customers to choose the most convenient option for completing their purchases securely. Customer Reviews: Numerous satisfied customers have taken to various online platforms to share their positive experiences with NorthernBoots.ca. These reviews serve as a testament to the company's commitment to delivering top-notch products and excellent customer service. Community Involvement: NorthernBoots.ca actively participates in community initiatives, supporting causes related to outdoor activities, environmental conservation, and more. Their commitment to giving back highlights their dedication to not only their customers but also the overall well-being of their community. Shipping and Costs: NorthernBoots.ca offers reliable and efficient shipping services within Canada. Shipping costs vary depending on the destination and the selected shipping method. The website provides transparent information regarding shipping fees during the checkout process, ensuring customers are aware of any associated costs. In conclusion, NorthernBoots.ca is a trusted online retailer that provides a wide range of high-quality footwear suitable for outdoor enthusiasts. Their commitment to delivering exceptional customer service, superior product quality, and a user-friendly website make them a top choice for those seeking durable and reliable boots. With competitive pricing, promotions, and discounts, NorthernBoots.ca offers excellent value for money. Whether you're embarking on a hiking adventure or need reliable winter boots, NorthernBoots.ca is a reliable destination for all your outdoor footwear needs.