Users Voice for Northernreflections

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Northernreflections
Northernreflections Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Dec 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 4.1 4.8 1.8 1.7 5
Feb 2023 5 5 5 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Northernreflections Review by

Introduction

Northern Reflections is a Canadian clothing retailer that has been in business for over 30 years. It specializes in women's clothing and accessories, with a focus on comfortable and stylish designs. Their website, northernreflections.com, offers a convenient way to shop their collections online from the comfort of your own home.

Pros and Cons

Pros of shopping at Northern Reflections include their wide selection of clothing that caters to a variety of styles and sizes, as well as their focus on comfort and quality. The website is easy to navigate, and their pricing is generally affordable. They also offer free shipping on orders over $100. One potential downside is that their product selection may not appeal to everyone, especially those who are looking for more trendy or fashion-forward styles. Additionally, their customer service has received mixed reviews, with some customers reporting issues with returns and exchanges.

User Experience

Northern Reflections' website is user-friendly and easy to navigate. The homepage features their latest collections, promotions, and sales, and the navigation bar allows for easy browsing of their entire product line. The site runs smoothly and quickly, making for a pleasant shopping experience.

Pricing and Value for Money

Overall, Northern Reflections' pricing is affordable and offers good value for the quality of their products. They frequently offer promotions and discounts, and their clearance section is a great place to find deals.

Alternatives

Other Canadian women's clothing stores that offer similar styles and quality to Northern Reflections include Ricki's, Laura, and Reitmans.

Customer Service

There have been mixed reviews of Northern Reflections' customer service. While some customers have reported positive experiences, others have had issues with returns and exchanges. It's worth noting that their return policy is somewhat strict - items must be returned within 30 days and must be unworn with tags still attached.

Product Quality and Selection

Northern Reflections prides itself on offering comfortable and high-quality clothing for women. Their selection ranges from casual wear to more formal pieces, with a focus on classic and timeless designs.

Website Usability

The northernreflections.com website is easy to navigate and runs smoothly. The product pages provide detailed descriptions and photos of each item, making it easy to shop online.

Returns and Exchanges

As mentioned earlier, Northern Reflections' return policy is somewhat strict. Items must be returned within 30 days and must be unworn with tags still attached. Customers are responsible for return shipping costs.

Promotions and Discounts

Northern Reflections frequently offers promotions and discounts on their products, such as a percentage off or a buy-one-get-one-free deal. They also have a clearance section on their website where customers can find discounted items.

Reputation

Northern Reflections has a solid reputation as a reliable and affordable women's clothing retailer. While they may not offer the most trendy or fashion-forward pieces, they are known for their focus on comfort and quality.

Payment Options

Northern Reflections accepts all major credit cards and PayPal.

Loyalty Programs

Northern Reflections does not currently offer a loyalty program for discounts or rewards.

Customer Reviews

Customer reviews of Northern Reflections are generally positive, with many customers praising the quality and comfort of their clothing. However, there are some negative reviews regarding their customer service and returns process.

Community Involvement

Northern Reflections is committed to giving back to their community and making a positive impact. They support various charities and organizations, such as the Canadian Breast Cancer Foundation and the Heart and Stroke Foundation.

Shipping and Costs

Northern Reflections offers free shipping on orders over $100. For orders under $100, shipping costs vary depending on the location and shipping method chosen. Orders are typically processed and shipped within 1-2 business days.