Northshorepetresort Reviews

Voted Poor (2/5)

68 Votes

68 Reviews

Vote Now

In the Big Sales category

Northshorepetresort Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

12% users rated Terrible
26% users rated Poor
26% users rated Average
25% users rated Very Good
10% users rated Excellent
Northshorepetresort Coupons
Write a review
NorthShore Pet Resort is an online platform that provides a range of services and products for pet owners in Australia. With a user-friendly website and a dedication to customer satisfaction, they have established themselves as a reliable and trustworthy source for all your pet-related needs. Pros: 1. Wide selection of products: NorthShore Pet Resort offers a comprehensive range of products for pets, including food, toys, accessories, and grooming supplies. Whether you have a dog, cat, bird, or small mammal, you can find everything you need in one place. 2. Competitive pricing: The website offers competitive prices on all their products, ensuring that you get the best value for your money. They often have promotions and discounts, making it even more affordable to care for your beloved pet. 3. High-quality products: NorthShore Pet Resort only stocks products from trusted and reputable brands. This ensures that you receive high-quality items that are safe and durable for your pets. 4. Excellent customer service: The team at NorthShore Pet Resort is known for their exceptional customer service. They are responsive to inquiries and go the extra mile to assist customers with their specific needs. Cons: 1. Limited shipping options: While NorthShore Pet Resort offers shipping across Australia, there are limited options available for international customers. This can be a drawback for those living outside of Australia who wish to purchase from their website. User Experience: The website is well-designed and easy to navigate, making it a pleasant user experience. The layout is clean and intuitive, allowing users to find products quickly and efficiently. The search function is effective, providing accurate results and saving time for customers. The product pages are informative, with detailed descriptions and clear images. Pricing and Value for Money: NorthShore Pet Resort offers competitive pricing across their range of products. They regularly offer promotions and discounts, allowing customers to save money while providing the best care for their pets. With the high quality of their products and reasonable prices, customers can feel confident about the value for money they receive. Customer Service: The customer service provided by NorthShore Pet Resort is exceptional. Their team is knowledgeable and friendly, always ready to assist customers with any queries or concerns. They provide prompt responses to emails and have a helpline for immediate assistance. Customers can rely on their expertise and dedication to ensure a positive shopping experience. Product Quality and Selection: NorthShore Pet Resort stocks a wide array of products from reputable brands, guaranteeing high quality and safety for your pets. Whether you need pet food, toys, grooming products, or accessories, you can find a diverse selection on their website. The attention to product quality ensures that customers can trust their purchases. Website Usability: The website is designed with user-friendliness in mind. Navigating through different sections and categories is a breeze. The search function works efficiently, providing accurate and relevant results. The product pages are informative, displaying crucial details and specifications, as well as clear images. Overall, the website is easy to use, even for less tech-savvy customers. Returns and Exchanges: NorthShore Pet Resort has a clear and fair returns and exchange policy. If customers receive a damaged or defective product, they can request a return or exchange within a specified timeframe. The process is straightforward, and the customer service team is responsive in addressing any issues. Promotions and Discounts: NorthShore Pet Resort frequently offers promotions and discounts, allowing customers to save on their pet care expenses. These promotions can be found on their website or through their newsletter, ensuring that customers are always aware of the latest deals. This commitment to providing cost-effective options is appreciated by pet owners. Reputation: NorthShore Pet Resort has established a strong reputation as a reliable and trustworthy online pet store. With their commitment to high-quality products and exceptional customer service, they have gained the trust of many pet owners in Australia. Positive reviews and testimonials from satisfied customers further enhance their reputation. Payment Options: NorthShore Pet Resort offers a variety of payment options to cater to different customer preferences. Customers can pay using major credit cards, such as Visa, MasterCard, and American Express. Additionally, they also support payment through PayPal, a secure and widely accepted online payment method. Loyalty Programs: Currently, NorthShore Pet Resort does not offer a loyalty program. However, they regularly provide discounts and special offers to reward their customers' loyalty. Customers can subscribe to their newsletter to stay updated on the latest deals and promotions. Customer Reviews: The customer reviews for NorthShore Pet Resort are overwhelmingly positive. Customers appreciate the wide selection of products, competitive prices, and excellent customer service. They often mention the fast shipping and the reliability of the products received. These positive reviews highlight the trustworthiness and reliability of the company. Community Involvement: NorthShore Pet Resort actively participates in the pet community, supporting local pet events and charities. They regularly collaborate with animal shelters and organizations to promote responsible pet ownership. Their involvement in the community demonstrates their commitment to the well-being of pets beyond just selling products. Shipping and Costs: NorthShore Pet Resort offers shipping across Australia, ensuring that customers from all regions can access their products. The shipping costs are reasonable and vary based on the weight and size of the order. They strive to dispatch orders promptly, ensuring that customers receive their purchases in a timely manner.