Northstarfigures Reviews

Voted Average (3/5)

7 Votes

7 Reviews

Vote Now

In the Big Sales category

Northstarfigures Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

14% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
86% users rated Excellent
Northstarfigures Coupons
Write a review
S sw ralph
142 days ago

I ordered the e-book Rangers of shadow…

My assessment for northstarfigures.com I ordered the e-book Rangers of shadow deep. After ready over per week for it to be delivered, I emailed them solely to be informed it wasn't in inventory..they might have had the decency to inform me that they did not have it in inventory..however no they did not... completely poor service.
R robot dude
365 days ago

Exceptional Care and Swift Solutions at North Star Figures

Purchasing from northstarfigures.com has always been a delightful experience for me. Recently, when I encountered a casting defect on one of the pulp miniatures I ordered, I was amazed by the customer service provided. The team at North Star Figures handled the issue with utmost professionalism and efficiency. Their commitment to customer satisfaction shone through as they swiftly replaced the defective miniature without any hassle or unnecessary back-and-forth. This level of dedication and quick resolution truly sets North Star Figures apart from other companies in the industry. I highly recommend North Star Figures to all miniature enthusiasts looking for not only high-quality products but also exceptional care and service. Thank you, North Star Figures, for your outstanding commitment to customer satisfaction!
A Alex G
870 days ago

Enchanting 10-15mm Fantasy Figures: A Speedy Arrival! 🌟

Nestled in the realm of miniatures, North Star Figures shines brightly with their exceptional 10-15mm fantasy range. As a dedicated enthusiast, I have eagerly explored their captivating collection, finding solace in the intricate details and whimsical charm each figure possesses. What sets North Star Figures apart is not just their bewitching array of fantasy miniatures but also the swiftness with which they reach your doorstep. Every order I have placed was met with prompt delivery, ensuring that my miniature adventures were never delayed. The team at North Star Figures deserves high praise for their commitment to quality and efficiency. With each figurine, they have crafted a world of magic and wonder, inviting enthusiasts like me to immerse ourselves in realms beyond imagination. If you seek to enhance your miniature collection with enchanting fantasy figures, look no further than North Star Figures. Their blend of exceptional quality and speedy service is sure to make your hobby even more delightful. Embrace the magic and let your tabletop adventures flourish with North Star Figures by your side! 🧙‍♂️✨
O Owain Morgan Clark
940 days ago

Exceptional Service Beyond Comparison

My experience with northstarfigures.com can be summed up in one word: exceptional. From navigating their user-friendly website to placing my order, every interaction with their team was filled with warmth and professionalism. The staff exuded kindness and went above and beyond to ensure that my needs were not just met, but exceeded. While shopping online can sometimes feel impersonal, the team at North Star Figures personalized my experience by offering helpful recommendations and addressing all my queries with patience and expertise. It's rare to come across a company that truly values its customers, but North Star Figures has set a new standard in customer service. I wholeheartedly recommend them to anyone in search of top-notch products and a five-star shopping experience. Thank you, northstarfigures.com, for your excellent service and for being such nice people!
T T.A. Gordon
941 days ago

Dependable and Delightful: My Go-To for Consistent Service

I've been a loyal customer of North Star Figures for several years now, and I can confidently say that they never fail to impress. Their service is simply top-notch. Not only do they excel in communication, but their checkout and billing processes are also incredibly reliable. Every time I visit their website, I find myself adding more to my order because of how enticing it is. And let's not forget about the impeccable packaging and prompt delivery that always brings a smile to my face. With North Star Figures, I have complete confidence in the quality of service I'll receive. They've truly set the bar high for excellence in their industry.
J Jambot
1273 days ago

North Star Figures: A Gamer’s Paradise

As an avid gamer, I can't help but gush about my experience with North Star Figures. The moment I discovered their website, I was blown away by the sheer variety of stock they offered. From miniatures to terrain, they had everything a gamer could dream of. What truly sets them apart is their lightning-fast delivery. Every time I place an order, it's like Christmas morning when the package arrives at my doorstep. Not only is their service top-notch, but the quality of their products is exceptional. The attention to detail in their models is unparalleled, making each piece a work of art in its own right. It's a joy to paint and play with these miniatures, adding depth and character to my gaming sessions. North Star Figures has truly become my go-to for all things gaming-related. The convenience, quality, and customer service they provide make them a standout in the industry. I wholeheartedly recommend North Star Figures to any fellow gamers out there looking for a reliable and delightful source for their hobby needs.
S Søren Emil Rosenhøj Sørensen
1818 days ago

Northstar Figures: Where Exceptional Service Meets Passionate Craftsmanship

My journey with Northstar Figures has been nothing short of exceptional. With every order I place, I am met with efficiency, reliability, and a touch of personal care. It's not just about receiving my products; it's about the entire experience they provide. One aspect I truly appreciate is their attention to detail when it comes to packaging. Each item is meticulously wrapped and sent out promptly, arriving at my doorstep securely and without any delays. Additionally, their pre-order deals are a fantastic bonus, often providing discounts that make shopping even more enjoyable. While no service is perfect, the rare mispack I encountered was swiftly resolved by their responsive customer support team. They addressed my concerns promptly and sent a replacement without hesitation, showcasing their commitment to customer satisfaction. Northstar Figures has undeniably become my go-to model shop, not just for their quality products but for the overall experience they consistently deliver. If you're looking for a place where passion for craftsmanship meets top-notch service, look no further than Northstar Figures.

Introduction

Northstar Figures is an online retailer specializing in historical and fantasy miniatures. With a vast inventory of high-quality models, this website caters to both tabletop wargaming enthusiasts and figure collectors. Northstar Figures stands out among its competitors due to its extensive selection, exceptional customer service, and commitment to delivering top-notch products.

Pros and Cons

  • Pros:
    • Huge range of historical and fantasy miniatures.
    • Excellent customer service.
    • High-quality products.
    • Easy-to-use website.
    • Frequent promotions and discounts.
    • Positive customer reviews.
    • Active community involvement.
    • Fast and reliable shipping.
  • Cons:
    • Prices may be slightly higher compared to some competitors.
    • Some users may find the website layout simplistic.

User Experience

Northstar Figures ensures a smooth and enjoyable user experience. The website's intuitive navigation allows customers to effortlessly browse through various categories and find the desired miniatures. The search function enables users to quickly locate specific products. Furthermore, the website's clean design and well-organized layout contribute to an exceptional user experience.

Pricing and Value for Money

While Northstar Figures might not always offer the cheapest prices on the market, they provide excellent value for money. The slightly higher prices are justified by the exceptional product quality, attention to detail, and the extensive range of miniatures available. Additionally, frequent promotions and discounts allow customers to make substantial savings on their purchases.

Customer Service

Northstar Figures excels in customer service. Their knowledgeable and friendly staff promptly responds to customer queries, providing accurate information and guidance. They take pride in their commitment to customer satisfaction and go above and beyond to address any concerns or issues that may arise. The excellent customer service sets them apart from their competitors.

Product Quality and Selection

Northstar Figures offers an impressive selection of historical and fantasy miniatures. Whether you're interested in ancient armies, medieval knights, or mythical creatures, this website has you covered. The products are meticulously crafted with attention to detail, ensuring high-quality models that meet the expectations of collectors and gamers alike.

Website Usability

The website's usability is commendable. With its straightforward layout and well-designed menus, customers can easily navigate through different categories, refining their search effortlessly. The website loads quickly and provides a seamless browsing experience. The website is mobile-friendly, allowing users to browse and make purchases from their smartphones or tablets.

Returns and Exchanges

In the rare instance where a customer needs to return or exchange a product, Northstar Figures handles such cases smoothly. They have a fair and transparent returns policy, ensuring customer satisfaction. Customers can reach out to their responsive customer service team to initiate the return or exchange process, resolving any issues promptly.

Promotions and Discounts

Northstar Figures frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions include seasonal sales, limited-time offers, and bundle deals. Subscribing to their newsletter or following their social media accounts keeps customers informed about the latest promotions, ensuring that they never miss out on great deals.

Reputation

Northstar Figures has gained a strong reputation within the tabletop gaming community. Customers consistently praise their commitment to quality, diverse product range, and excellent customer service. Their reputation for delivering top-notch products and ensuring customer satisfaction has made them a trusted choice among miniature enthusiasts and hobbyists worldwide.

Payment Options

Northstar Figures offers a range of convenient payment options to cater to the diverse needs of their customers. Customers can securely complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, ensuring a secure and reliable transaction process.

Loyalty Programs

While Northstar Figures does not currently offer a formal loyalty program, they show appreciation for their customers by providing regular promotions and discounts. This enables customers to save money on their purchases and encourages repeat business.

Customer Reviews

Customers consistently leave positive reviews for Northstar Figures. Their testimonials highlight the exceptional quality of the miniatures, prompt delivery, and outstanding customer service. Many customers regard Northstar Figures as their go-to source for all their miniature needs.

Community Involvement

Northstar Figures actively engages with the gaming community, sponsoring and participating in various events, tournaments, and conventions. They also collaborate with renowned artists and designers, demonstrating their commitment to fostering a vibrant and inclusive community around tabletop gaming.

Shipping and Costs

Northstar Figures offers fast and reliable shipping, ensuring that customers receive their orders in a timely manner. They provide various shipping options, including international delivery, with reasonable costs based on the weight and destination. The website provides accurate shipping cost estimates at the checkout, allowing customers to plan and select the shipping option that best suits their needs. In conclusion, Northstar Figures is a reputable online retailer offering a vast selection of historical and fantasy miniatures. With its exceptional customer service, high-quality products, and commitment to customer satisfaction, it has become a trusted choice among miniature enthusiasts and collectors. While the prices may be slightly higher compared to some competitors, the value for money, seamless user experience, diverse product range, and regular promotions make Northstar Figures the go-to destination for all miniature gaming and collecting needs.