Notino Reviews

Voted Good (5/5)

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20 Reviews

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In the Health & Medical category

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T Terez Ka
172 days ago

Very content

My review for notino.at I have already ordered products several time and each time had a good experience. The delivery is speedy and the company even offers you environmentally friendly package.
B Barbara from Vienna
281 days ago

Effortless Order and Timely Delivery: A Seamless Experience with Notino

Embarking on my journey with Notino, I was pleasantly surprised by the simplicity of their ordering process. Placing my order was a breeze, and I was delighted to see the option of picking up my items from their shop. True to their promise, my order arrived promptly as scheduled, showcasing their reliability and commitment to customer satisfaction. While my overall experience was positive, one small hiccup caught my attention. Upon arriving at the shop for my pickup, I encountered a terminal where I had to input certain data. Although this step added a slight layer of complexity, I pondered on the possibility of a streamlined pick-up station manned by staff, which could have enhanced efficiency and convenience. Despite this minor inconvenience, my journey with Notino left me impressed and satisfied. The quality of their service, coupled with their timely delivery, has undoubtedly won my loyalty. I look forward to engaging with Notino again, confident in the seamlessness of their processes and the reliability of their services.
G George Ioan Bungau
312 days ago

Good price delivery on time !!

My review for notino.at Good price delivery on time !!
N Naomi Kreinz
313 days ago

An Unforgettable Shopping Experience: Speedy Service and Welcoming Staff at notino.at

As a frequent shopper at notino.at, I cannot help but share my latest experience, which left me impressed and delighted. The quick pick-up service I received during my recent visit was unparalleled - I barely had to wait for 5 minutes, a stark contrast to a previous visit marred by long queues extending out the door. This improvement in efficiency made a world of difference and showcased the company's commitment to enhancing customer experience. Moreover, what truly stood out was the demeanor of the assistants. Not only were they efficient and professional, but they were also incredibly friendly and welcoming. Their approachable nature and willingness to assist with any queries or concerns further added to the overall positive experience. Notino.at has undoubtedly won me over with their exceptional service and dedicated staff. I look forward to many more seamless and enjoyable shopping experiences with them in the future. Thank you for setting the bar high and prioritizing customer satisfaction!
J Jane Horppu
316 days ago

A Reliable Gem: Notino’s Punctuality Shines Bright

Diving into my shopping experience with Notino.at, I couldn't be more thrilled to share my thoughts on their impeccable service. Time and time again, I've placed orders on their platform, each time eager to receive my treasured products promptly. Notino's commitment to punctuality truly sets them apart in the sea of online retailers. The thrill of ordering and eagerly anticipating the arrival of my package is always met with on-time deliveries, every single time. The reliability of Notino's shipping process has never failed to impress me, ensuring that my products reach me in pristine condition, ready to uplift my skincare routine or tantalize my senses with a new fragrance. As a customer who values seamless transactions and timely deliveries, Notino's consistent track record in this regard has instilled a deep sense of trust and satisfaction. With each successful delivery, I find myself more enamored by Notino's dedication to their customers' experience, ensuring that every interaction is not just a transaction, but a promise kept. In a world where time is of the essence, Notino's punctuality shines bright, illuminating the path for online retailers to follow suit. My heartfelt gratitude goes out to the entire team at Notino.at for their unwavering commitment to excellence. For anyone seeking a reliable shopping experience, Notino is the undeniable gem that will exceed your expectations with their timely deliveries and exceptional service.
S Sylvia Koeckeis
462 days ago

Super Shop tolle Produkte

My review for notino.at Super Shop tolle Produkte
M MU
509 days ago

You will be charged with both delivery and return costs

My review for notino.at I have ordered a candle which claimed themselves as they are using essential oils as fragrance and I paid a lot of money for just one glass. But they smell really artifical not any close to natural scented candles. I wrote to the customer service and they said I could send back on my own cost.... I have paid also a lot of money and packaking for delivery!!!!! This company is really crazy.... I will never ever buy again...
Z Zsuzsanna Varga-Vas
539 days ago

Fast and just perfect

My review for notino.at Fast and just perfect
I Irina Stevanovic
689 days ago

Reliable

My review for notino.at I purchase from Notino for around 2 years already and I am always satisfied with prices, quality and delivery. Would really recommend Notino!
M Mitov Nikola Vanya
1081 days ago

Unmatched Luxury and Savings Await at Notino.at!

As an avid beauty enthusiast, I cannot help but rave about my exceptional experiences shopping at Notino.at. This virtual haven is truly a treasure trove of the finest makeup and perfumes at unbelievable prices, making every purchase a delightful steal! Not only does Notino boast an exquisite collection, but their ongoing deals and discounts further elevate the joy of splurging on high-quality products. With each visit, I find myself endlessly amazed by the vast array of premium brands and the seamless shopping experience they offer. Notino has undoubtedly become my ultimate go-to destination for all things beauty, ensuring that I not only look but feel my best. For a touch of luxury without breaking the bank, look no further than Notino.at – your beauty cabinet will thank you later! 💄✨
O Oyunomin Butemj
1213 days ago

Hi Notino Customer service, Today i just found out from konto auszug that you charged two times 209.99 euro from my account!!!!!! I just made one single order!!!!!!! I am e

My review for notino.at Hi Notino Customer service,Today i just found out from konto auszug that you charged two times 209.99 euro from my account!!!!!! I just made one single order!!!!!!! I am extremly upset finding out this case. Please refund my money back to my bank account ASAP. I hope hearing you soon. Thank you. Oyun-Erdene Oyunbaatar ,Vienna
R Rlhyn
1227 days ago

great prices fragrances

My review for notino.at I love this Webstore! I absolutely LOVE buying all our fragrances here. The discounts offered are awesome that tempted me to buy more for such great prices! Extremely pleased and will definitely buy from here again and again. Payment mode choices is also a plus factor. Highly recommended!
J J S
1351 days ago

Unparalleled Service and Unbeatable Convenience at Notino.at

When it comes to online shopping, one of the top priorities for me is efficient delivery. Thankfully, Notino.at goes above and beyond in this aspect. From the moment I placed my order, I was impressed by the seamless and hassle-free delivery process. Not only did my package arrive promptly, but the product inside was exactly as described – no surprises or disappointments, just pure satisfaction. What truly sets Notino.at apart is their commitment to providing affordable prices without compromising on quality. As a budget-conscious shopper, this is truly a game-changer. I can confidently say that every penny spent on Notino.at is worth it, given the exceptional value they offer. I am immensely grateful for the consistently exceptional service Notino.at provides. This positive experience has solidified my loyalty, and I have every intention of returning for future purchases. Thank you, Notino.at, for making online shopping a joyous and stress-free experience.
D Diana
1387 days ago

My the best online shop

My review for notino.at My the best online shop! 😊 Only this site I use always, from Italy and Austria!
T Tereza Richterova
1448 days ago

An Unforgettable Experience with Notino.at

As a satisfied customer of Notino.at, I am thrilled to share my experience with their exceptional service. The delivery of my parcel directly to my door was not only convenient but also a testament to their commitment to customer satisfaction. Upon unpacking, I was delighted to find everything precisely as I had ordered – intact and expertly packaged. The candles I purchased, from the enchanting scents reminiscent of spells to the soothing crackle of Woodwick candles, exceeded my expectations in both fragrance and quality. The FACE sponge varieties – infused with aloe vera, green tea, and collagen – left me feeling rejuvenated and refreshed, a testament to the thoughtfulness they put into their product selection. I wholeheartedly recommend Notino for their impeccable service and high-quality products. My shopping experience was not merely transactional; it was an encounter with excellence that has made me a loyal customer. Thank you, Notino.at, for setting the standard in online shopping!

Introduction:

Notino.at is an online beauty and skincare retailer that offers a wide range of products to customers in Austria. With a user-friendly website and an extensive selection of products from top brands, they aim to provide a convenient and enjoyable shopping experience for their customers. In this comprehensive review, we will delve into various aspects of Notino.at, highlighting its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast product selection: Notino.at offers a diverse range of beauty and skincare products, including fragrances, cosmetics, hair care, and more. Customers can easily find their favorite brands and discover new ones. - Competitive pricing: Notino.at provides competitive prices for their products, often offering discounts and promotions. This makes it a budget-friendly option for customers looking for quality beauty products. - User-friendly website: The website is intuitive and easy to navigate, allowing customers to search for products, read detailed descriptions, and make purchases seamlessly. - Customer reviews: Each product page includes detailed customer reviews, enabling shoppers to make informed decisions based on others' experiences. - Community involvement: Notino.at actively engages with its customers through social media platforms and encourages user-generated content. This fosters a sense of community among beauty enthusiasts.

Cons:

- Limited physical presence: Notino.at primarily operates as an online retailer, which means customers may not have the opportunity to physically experience or test products before purchasing. - Shipping costs: While Notino.at offers shipping to Austria, they may charge additional fees depending on the order's value and destination. This can impact the overall cost for customers. - Availability of certain products: Occasionally, some products may be out of stock or temporarily unavailable, which can be disappointing for customers who are specifically looking for those items.

User Experience:

Notino.at offers a user-friendly and intuitive experience for customers. The website is well-organized and provides easy navigation. Customers can search for products by category, brand, or specific keywords. The product pages feature detailed descriptions, ingredients lists, and customer reviews, aiding customers in making informed choices. The checkout process is straightforward, allowing customers to complete their orders efficiently. Additionally, Notino.at provides responsive customer support through multiple channels, enhancing the overall user experience.

Pricing and Value for Money:

Notino.at offers competitive prices for its products, ensuring customers receive value for their money. Regularly updated promotions and discounts make it an attractive option for budget-conscious shoppers. By comparing prices with other retailers, customers can see the cost-saving benefits Notino.at offers. The availability of various price ranges also allows customers to find products that fit their budgets without compromising on quality.

Customer Service:

Notino.at aims to provide excellent customer service to ensure a positive shopping experience. Their responsive customer support team can be contacted through phone, email, or live chat. The knowledgeable and helpful staff promptly assists customers with queries, concerns, or product recommendations. The after-sales service, including returns and exchanges, is handled efficiently, ensuring customer satisfaction.

Product Quality and Selection:

Notino.at is committed to offering high-quality beauty and skincare products from reputable brands. They carefully curate their selection, ensuring the authenticity of the products they sell. Notino.at collaborates with well-known brands, giving customers access to a wide range of trusted options. The product descriptions provide comprehensive information about ingredients, usage, and customer reviews, allowing customers to make informed decisions based on their specific needs and preferences.

Website Usability:

Notino.at's website is designed with a user-friendly interface, prioritizing ease of use for customers. The intuitively organized categories, filters, and search functionality make it effortless to find products quickly. The site also utilizes secure payment gateways, ensuring customer data privacy and protection. Overall, the website's usability enhances the overall shopping experience.

Returns and Exchanges:

Notino.at has a reasonable and customer-friendly returns and exchanges policy. In case of a faulty or unsatisfactory product, customers can request a return or exchange within a specified timeframe. The process is clearly outlined on the website, and the customer support team assists in handling such situations promptly and efficiently.

Promotions and Discounts:

Notino.at regularly offers promotions, discounts, and exclusive deals to provide customers with added value for their money. Customers can find discounted products, limited-time offers, or free gifts with purchases. Subscribing to their newsletter or following their social media accounts keeps customers informed about the latest promotions and discounts.

Reputation:

Notino.at has built a strong reputation in the beauty and skincare industry. As part of the Notino family, they benefit from the parent company's established presence in the European market. Notino.at's commitment to providing authentic products, responsive customer service, and competitive pricing has gained them a loyal customer base and positive reviews from satisfied shoppers.

Payment Options:

Notino.at offers various secure payment options, catering to diverse customer preferences. Customers can pay for their purchases using major credit cards, debit cards, PayPal, or bank transfer. The payment process is encrypted, ensuring the safety of personal and financial information.

Loyalty Programs:

Notino.at currently does not offer a dedicated loyalty program. However, subscribing to their newsletter and following their social media accounts provide customers with access to exclusive deals and promotions, enhancing the shopping experience.

Customer Reviews:

Customer reviews play a significant role in the Notino.at shopping experience. Customers can read and write reviews for each product on the website. This feature allows shoppers to engage with the community, sharing their experiences and insights. Notino.at actively encourages genuine customer reviews, ensuring transparency and authenticity.

Community Involvement:

Notino.at actively engages with its community of customers through social media platforms and encourages user-generated content. They collaborate with influencers and beauty enthusiasts, fostering a sense of community and sharing valuable beauty-related information. This involvement helps customers feel connected and supported in their beauty journey.

Shipping and Costs:

Notino.at offers shipping within Austria. The cost of shipping may vary depending on the order value and destination. However, they strive to provide affordable and reliable shipping options to customers. The estimated delivery time is provided during the checkout process, giving customers an idea of when to expect their orders. Furthermore, Notino.at ensures that the packaging is secure, protecting the products during transit. In conclusion, Notino.at is a reputable online beauty and skincare retailer that offers a vast range of products, competitive pricing, and a user-friendly shopping experience. With the commitment to quality, customer satisfaction, and community engagement, Notino.at has established itself as a trusted destination for beauty enthusiasts in Austria.