Notino User Reviews

Introduction

Notino.be is a popular online perfume and cosmetics store that caters to the needs of customers in Belgium. The company offers a wide selection of high-quality products, including fragrances, skincare, makeup, hair care, and body care. The online store is easy to navigate and features products from numerous reputable brands.

Pros and Cons

Pros:

• Large selection of products
• Easy-to-use website
• Competitive pricing
• Fast delivery times
• Excellent customer service

Cons:

• Some products can be more expensive than competitors
• Limited payment options

User Experience

Notino.be provides its customers with an exceptional online shopping experience. The website is easy to navigate and features a user-friendly search function that makes it easy to find specific products. Additionally, the site is mobile-friendly, making it easy to browse and shop on a smartphone or tablet.

Pricing and Value for Money

Notino.be offers competitive pricing on most of its products, although some items can be more expensive than competitors. The store also frequently features special discounts and promotions, providing customers with even better value for their money.

Alternatives

Some popular alternatives to Notino.be include Sephora, Douglas, and Ici Paris XL. These stores offer similar products but may have different pricing and product selections.

Customer Service

Notino.be provides excellent customer service, with a responsive and knowledgeable support team available by phone or email. The company also has an extensive FAQ section and provides clear and informative product descriptions to help customers make informed buying decisions.

Product Quality and Selection

Notino.be offers a wide selection of high-quality products from reputable brands such as Chanel, Dior, and Lancome. The store also features a range of niche and indie brands. Additionally, the products sold on the site are authentic and come directly from the manufacturer.

Website Usability

Notino.be has a well-designed and easy-to-use website, with a clean and modern look. The site features a simple and intuitive layout, making it easy for customers to navigate and find the products they want.

Returns and Exchanges

Notino.be offers a 90-day return policy for unused, unopened products. Customers can return products by contacting customer service, who will provide a pre-paid return label.

Promotions and Discounts

Notino.be frequently features special promotions and discounts, such as free gifts with a purchase or percentage off certain products. Customers can find these deals on the home page or by subscribing to the company's newsletter.

Reputation

Notino.be has a strong reputation in the Belgian market, with many satisfied customers. The company has also received positive reviews online, with many customers praising the company's selection, pricing, and customer service.

Payment Options

Notino.be accepts payment by credit card and Paypal. However, some customers may prefer additional payment options, such as bank transfer or cash on delivery.

Loyalty Programs

Notino.be offers a loyalty program that allows customers to earn points on every purchase, which can be redeemed for discounts on future orders.

Customer Reviews

Notino.be features customer reviews on most of its products, providing customers with valuable feedback from other buyers. The reviews are generally positive, with most customers praising the product quality, price, and fast delivery times.

Community Involvement

Notino.be does not have an extensive community involvement program.

Shipping and Costs

Notino.be offers free standard shipping on orders over €39, with delivery times of 3-6 business days. Customers can also choose express shipping for an additional cost. The store ships to most locations in Belgium.