Notino User Reviews

Introduction

Notino.ch is an online store that specializes in selling beauty and cosmetic products from popular brands. Established in 2004, the company has become an established player in the online beauty industry. With a wide range of products and competitive pricing, Notino.ch has become a popular choice for customers across Switzerland.

Pros and Cons

• Pros:
  • Extensive range of products from popular brands
  • Fast and reliable delivery
  • Competitive pricing
  • Secure and easy payment options
• Cons:
  • No free shipping on orders below CHF 150
  • Limited promotions and discounts
  • Limited product information on the website

User Experience

Notino.ch provides a user-friendly experience that is easy to navigate. The website is well-organized and easy to use, with clear categories and sub-categories. Customers can easily search for products using the search bar, and filter their results by brand, product type, price, and rating. Notino.ch also provides product reviews from other customers, which helps customers make informed purchasing decisions.

Pricing and Value for Money

Notino.ch offers competitive pricing on its beauty and cosmetic products. While some products may be priced higher than other online stores, Notino.ch offers a wide range of products that are not easily available elsewhere. The value for money of Notino.ch is excellent, especially when taking into account its product quality and fast delivery.

Alternatives

Some popular alternatives to Notino.ch include other online beauty and cosmetic stores such as Sephora, Douglas, and Feelunique.

Customer Service

Notino.ch provides excellent customer service, with a dedicated customer service team that is available to answer any queries or concerns. Customers can contact Notino.ch through email, phone, or live chat, and can expect a prompt and helpful response.

Product Quality and Selection

Notino.ch offers a wide range of beauty and cosmetic products, including makeup, skincare, hair care, fragrances, and more. The products are sourced from popular brands and are of high quality. Notino.ch also provides detailed product descriptions and reviews on its website, which helps customers choose the right products for their needs.

Website Usability

Notino.ch's website is easy to use and navigate. The website is well-organized, with clear categories and sub-categories, and a search bar that allows customers to quickly find the products they are looking for. The website is also fast and responsive, with minimal loading times.

Returns and Exchanges

Notino.ch accepts returns and exchanges within 90 days of purchase, provided that the product is unused and in its original packaging. Customers must contact Notino.ch's customer service team to initiate a return or exchange, and may be required to pay for the return shipping costs.

Promotions and Discounts

Notino.ch occasionally offers promotions and discounts on its products. Customers can keep up-to-date with the latest promotions by subscribing to Notino.ch's newsletter or following the company on social media.

Reputation

Notino.ch has a good reputation in the online beauty industry. The company has established itself as a reliable and trustworthy online store, with a large customer base across Switzerland.

Payment Options

Notino.ch offers secure and easy payment options, including credit card, PayPal, and bank transfer. Customers can choose the payment method that is most convenient for them.

Loyalty Programs

Notino.ch does not currently offer a loyalty program for its customers.

Customer Reviews

Notino.ch provides customer reviews on its website, which helps customers make informed purchasing decisions. The reviews are honest and unbiased, and provide valuable insights into the effectiveness and quality of the products.

Community Involvement

Notino.ch is not actively involved in community initiatives or charity work.

Shipping and Costs

Notino.ch offers fast and reliable shipping across Switzerland. Shipping costs vary depending on the size and weight of the package, and shipping is free on orders over CHF 150. Notino.ch provides tracking information for all orders, which allows customers to track their orders in real-time.