Notino User Reviews

Introduction

Notino.ee is a leading online retailer of fragrance, beauty, and personal care products in Estonia. The company was founded in 2004 and has since grown to become one of the largest e-commerce stores in the country. Notino.ee offers a wide selection of products from top brands at competitive prices, backed by excellent customer service.

Pros and Cons

Pros:

• Large selection of products from top brands
• Competitive prices
• Excellent customer service

Cons:

• Shipping costs can be high for smaller orders
• Website can be slow during peak periods

User Experience

Notino.ee offers a user-friendly website that is easy to navigate. The website is visually appealing and provides a seamless shopping experience. Users can easily search and filter products by category, brand, price, and other parameters. The checkout process is also simple and straightforward.

Pricing and Value for Money

Notino.ee offers competitive prices for its products, with regular promotions and discounts available. The company also offers a price-matching guarantee, ensuring that customers get the best possible value for their money.

Alternatives

Potential alternatives to notino.ee include other online retailers of fragrance, beauty, and personal care products, such as Feelunique, Lookfantastic, and Sephora.

Customer Service

Notino.ee prides itself on excellent customer service, with a dedicated customer support team available to assist customers with any queries or issues. The company offers a range of contact options, including email, phone, and live chat.

Product Quality and Selection

Notino.ee offers a wide selection of products from top brands, with a focus on quality and affordability. The company sources its products directly from manufacturers, ensuring that customers receive genuine and high-quality products.

Website Usability

Notino.ee offers a user-friendly website that is easy to navigate. The website is visually appealing and provides a seamless shopping experience. Users can easily search and filter products by category, brand, price, and other parameters. The checkout process is also simple and straightforward.

Returns and Exchanges

Notino.ee offers a flexible returns and exchanges policy, allowing customers to return products within 90 days of purchase. Returned products must be in their original condition and packaging.

Promotions and Discounts

Notino.ee offers regular promotions and discounts on selected products, providing customers with excellent value for money. The company also offers a loyalty program, with rewards and discounts available for frequent shoppers.

Reputation

Notino.ee has a strong reputation in the Estonian market, with a loyal customer base and positive feedback from customers. The company is known for its quality products, competitive prices, and excellent customer service.

Payment Options

Notino.ee offers a range of payment options, including credit and debit cards, PayPal, and bank transfers. The company uses secure payment gateways to ensure the safety and security of customer transactions.

Loyalty Programs

Notino.ee offers a loyalty program, with rewards and discounts available for frequent shoppers. Customers earn points for every purchase, which can be redeemed for discounts on future purchases.

Customer Reviews

Notino.ee has a dedicated section for customer reviews, providing potential customers with valuable insights into the quality of products and customer service. The company has generally positive reviews, with customers praising the quality of products and the helpfulness of customer support.

Community Involvement

Notino.ee has a strong commitment to giving back to the community, with regular donations to local charities and community organizations. The company also participates in various environmental initiatives, promoting sustainability and eco-friendliness.

Shipping and Costs

Notino.ee offers shipping to Estonia, with delivery times ranging from 1-5 business days. Shipping costs depend on the size and weight of the order, with free shipping available for larger orders. Customers can also opt for express shipping for an additional fee.