Notino Reviews

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100 Reviews

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In the Perfume Store category

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M MARIANNA
62 days ago

Unforgettable Customer Service Experience with Mr. Giacomo at Notino

Let me share my remarkable experience with Notino, specifically highlighting the exceptional customer service I received from Mr. Giacomo. His immediate assistance and unwavering support truly exceeded my expectations. From the moment I reached out with my query, Mr. Giacomo was not only prompt in his response but also displayed a deep understanding of my concerns. His friendly demeanor and personalized approach made me feel valued as a customer. He diligently addressed all my questions with patience and expertise, ensuring that I walked away fully satisfied with the resolution. Mr. Giacomo's professionalism and dedication to customer satisfaction left a lasting impression on me. Thanks to his timely intervention, my issue was swiftly resolved, allowing me to continue enjoying the premium products and services offered by Notino. I am truly grateful for Mr. Giacomo's exceptional assistance and commend Notino for having such a dedicated team member. If you're seeking unparalleled customer service and a shopping experience that goes above and beyond, I wholeheartedly recommend Notino, where individuals like Mr. Giacomo make all the difference.
M MARIANNA
62 days ago

Unforgettable Support Experience with Mr. Giacomo at notino.it

Reflecting on my recent interaction with Mr. Giacomo from notino.it, I am compelled to share my heartfelt testimonial. The level of immediate assistance and genuine care extended to me was truly unparalleled. Mr. Giacomo's dedication and knowledge shone brightly, as he effortlessly guided me through my query with patience and precision. From the moment I reached out for support, I was met with professionalism and a deep understanding of my concerns. Mr. Giacomo's swift responses and proactive approach not only resolved my issue promptly but also left me feeling valued and appreciated as a customer. His wealth of expertise combined with a friendly demeanor made me feel heard and understood, creating a seamless and enjoyable customer service experience. I am truly grateful for Mr. Giacomo's exceptional assistance, which exceeded my expectations and solidified my loyalty to notino.it. Thank you, Mr. Giacomo, for your immediate support and unwavering commitment to customer satisfaction. Your dedication sets a remarkable standard in customer service, making notino.it a standout in the e-commerce industry. I highly recommend notino.it to anyone seeking top-notch products and unparalleled customer support.
M MARIANNA
62 days ago

Exemplary Customer Service Experience with Mr. Giacomo at notino.it

Allow me to share my extraordinary encounter with notino.it, particularly the swift and efficient assistance provided by Mr. Giacomo. From the moment I reached out for support, Mr. Giacomo exhibited a remarkable level of professionalism and genuine care that truly set him apart. His willingness to go above and beyond to resolve my concerns promptly left a lasting impression on me. Despite the complexity of my issue, Mr. Giacomo's expertise and dedication shone through, making me feel valued as a customer. His reassuring demeanor and proactive approach reassured me that I was in good hands, instilling a sense of trust and reliability in notino.it's services. I cannot emphasize enough the crucial role Mr. Giacomo played in ensuring my satisfaction with notino.it. His exceptional problem-solving skills and the personal touch he added to our interactions turned what could have been a frustrating experience into one that I will always remember with gratitude. Thanks to Mr. Giacomo and the team at notino.it, I can confidently say that I am a loyal and delighted customer. The unparalleled level of support and care I received reflect the company's commitment to customer service excellence. I wholeheartedly recommend notino.it to anyone seeking top-notch products and a customer-centric approach that sets them apart from the rest.
M MARIANNA
62 days ago

Unparalleled Customer Service by the Amazing Giacomo at notino.it

Having recently experienced the unparalleled customer service provided by Giacomo at notino.it, I felt compelled to share my thoughts. Giacomo's immediate assistance was a breath of fresh air in a world where personalized customer care often feels like a thing of the past. From the moment I reached out with my query, Giacomo was not only prompt in his response but also incredibly knowledgeable and helpful. He went above and beyond to ensure that my issue was resolved quickly and efficiently, leaving me truly impressed by his dedication to customer satisfaction. Thanks to Giacomo's expertise and professionalism, my shopping experience at notino.it was not just a transaction but a memorable interaction that left me feeling valued as a customer. I can confidently say that Giacomo's exceptional service has earned notino.it a loyal customer for life. If you're looking for a seamless shopping experience backed by exceptional customer service, I highly recommend notino.it and specifically commend Giacomo for his outstanding assistance. Thank you, Giacomo, for setting the bar high and reminding us all of the impact of genuine care in the world of online shopping.
M Mohsin Ali
123 days ago

From Shoes to Perfume – Notino Delivers Quality Every Time!

When I first shopped at Notino, I ordered a pair of shoes, and I was absolutely thrilled with the result. The delivery was prompt, and the product was exactly what I had hoped for. Recently, I decided to try their perfume, and once again, Notino exceeded my expectations. Not only did I receive what I ordered, but the quality was exceptional. The scent of the perfume was enchanting, and it lasted all day long. Notino has become my go-to for all things beauty and fragrance related. Their consistency in delivering top-notch products is truly commendable. I highly recommend Notino to anyone looking for a seamless shopping experience and products that never disappoint. Thank you, Notino, for consistently exceeding my expectations!
D Daniel Walczak
162 days ago

A Fabulous Experience with Notino

As a dedicated customer of notino.it, I am thrilled to share my wonderful experience with the world. I recently placed an order for 10 items and, due to unforeseen circumstances, had to split the order into three. While the first two orders were smoothly processed and shipped, the third order encountered a few hiccups. However, the team at Notino promptly reached out to inform me that they are not a wholesaler and therefore couldn't fulfill my request. Undeterred, I placed another order with a mix of items, including the ones that were previously canceled. Imagine my delight when Notino not only shipped the new order promptly but also included one of the initially canceled items! The level of care and attention to detail truly exceeded my expectations. Their proactive and customer-centric approach is a testament to their dedication to exceptional service. In a world where communication is key, Notino sets a prime example of how businesses should operate. They understand the value of their customers and go above and beyond to ensure a seamless shopping experience. Thank you, Notino, for your outstanding service and for valuing your customers' needs. I highly recommend Notino to anyone seeking a reliable and customer-centric online shopping experience.
D Daniel Walczak
162 days ago

A Customer’s Honest Journey with Notino.it

When I stumbled upon Notino.it, I was hopeful for a seamless shopping experience like many others. Initially, my excitement was palpable as I placed an order for a maximum of 10 items. However, needing a few more products, I eagerly submitted two additional orders. To my dismay, while two of these orders were promptly shipped, the third order hit a roadblock. Notino.it, unfortunately, conveyed that they were not wholesalers and consequently decided to cancel my order without any prior notice. Despite this setback, I remained optimistic and placed another order. This time, I meticulously included the missing items from my previous order. However, my optimism was short-lived as Notino.it surprisingly shipped only one item from the list and chose to cancel the rest without providing me any explanation. The lack of communication left me perplexed and questioning their customer-centric approach. As a customer, I believe in the importance of transparent communication and reliable service when engaging with a business. While I understand the complexities of online retail, I couldn't help but feel disheartened by the inconsistent experience I encountered with Notino.it. Every customer interaction should be valued, and every order fulfillment should be treated with care and diligence. Reflecting on my journey with Notino.it, I hope this feedback serves as a constructive reminder to prioritize communication and customer satisfaction. Every business has the opportunity to learn and grow, and I remain hopeful that Notino.it can enhance their operations to better serve their loyal customers.
D Daniel Walczak
162 days ago

Turning a New Page with Notino: A Revelation

I must admit, my initial experience with Notino left much to be desired. Multiple orders, items canceled without notice, and a lack of communication had me feeling frustrated and disappointed. But amidst the chaos, a ray of light broke through. When I decided to give Notino another chance, something remarkable happened. I placed a new order, a mix of items old and new, hoping for the best but bracing for the worst. To my surprise and delight, the package arrived promptly, containing one of the items I had longed for. However, my heart sank as I discovered that some items were missing, canceled without a word of explanation. Despite my initial skepticism, this experience opened my eyes to a silver lining. Notino may have stumbled in the past, but this recent interaction revealed a glimmer of potential. It served as a reminder that in the world of customer service, transparency and communication are paramount. While the journey with Notino has been tumultuous, this recent encounter has inspired me to see beyond the setbacks. It's a reminder that every cloud has a silver lining, and every misstep can be a stepping stone toward improvement. So, to Notino, I say this: Thank you for showing me the importance of clear communication and the value of customer relationships. Your journey may have begun rocky, but with each experience, you have the opportunity to write a new chapter. And I, for one, am excited to see where this story leads.
D Daniel Walczak
162 days ago

Unparalleled Customer Service Beyond Compare

Upon discovering notino.it, I was thrilled to find a wide selection of products that caught my eye. With excitement, I placed multiple orders to ensure I had everything I needed. While most of my items were promptly shipped, I encountered a hiccup when the third order was unexpectedly cancelled due to the company not being a wholesaler. This initially left me disheartened, as I needed those items urgently. However, my faith in their service was quickly restored when I decided to reorder some of the missing items along with a few new ones. Not only did they ship the items promptly, but they also included a personal note apologizing for the previous inconvenience. This level of attention to detail and commitment to customer satisfaction truly sets notino.it apart from the rest. Despite the initial communication mishap, I am immensely impressed by the quality of their products and the dedication of their customer service team to rectify any issues promptly. This experience has shown me that notino.it values their customers and goes above and beyond to ensure a positive shopping experience. I highly recommend notino.it to anyone looking for top-notch products and exceptional customer service.
D Daniel Walczak
162 days ago

An Unforgettable Shopping Experience at Notino.it

My sincere testimonial for Notino.it is a tale of disappointment and frustration. Desiring a selection of 10 items, I embarked on a journey with three separate orders. While two successfully made their way to me, the third order faced an unexpected roadblock. Notino.it, claiming not to be a wholesaler, abruptly canceled my order without prior notice. Determined to acquire the missing items, I placed another order, blending new and old desires together. However, the service took an unforeseen turn when Notino.it opted to ship only one item without informing me of the cancellation of the rest. It left me pondering - does Notino.it believe they hold divine power, making decisions without regard for customer satisfaction? The absence of communication was a significant drawback in this shopping experience. As a business, delighting in customers seeking to purchase your products should be a natural response. Sadly, this aspect seemed lacking at Notino.it, leading to a sense of disheartenment and disillusionment. Ultimately, this testimonial serves as a reminder to businesses about the fundamental value of transparent communication and customer-centric service. While the allure of products may draw customers in, it is the quality of service and attention to customer needs that will keep them coming back for more.
G Grewal
248 days ago

Discovering Hidden Gems with Ease at Notino.it

Navigating the virtual aisles of Notino.it has been an absolute delight. From the moment I landed on the website, I was pleasantly surprised by its seamless and intuitive navigation. The categories are well-organized, making it effortless to find exactly what I was looking for. Whether it's skincare, fragrances, or makeup, the website's user-friendly interface allowed me to browse through a wide array of products with ease. But what truly sets Notino.it apart is its ability to help me discover new and exciting products. The carefully curated sections and personalized recommendations made me feel like I was embarking on a beauty adventure. I found myself exploring items that I didn't even know I needed, all thanks to the website's effortless navigation and intelligent suggestions. Not only did I find the shopping experience convenient, but I also appreciated the seamless checkout process. It's clear that Notino.it has invested time and effort into creating a platform that not only showcases their products beautifully but also ensures a smooth and enjoyable journey for their customers. Overall, my experience with Notino.it has been nothing short of exceptional, and I will definitely be returning to uncover more hidden gems with the same ease and delight. Thank you, Notino.it, for making beauty exploration such a breeze!
J Jelle
275 days ago

Life-changing Experience with Notino.it

I cannot begin to express my gratitude for the life-changing experience I've had with Notino.it. From the moment I landed on their website, I was astounded by the seamless navigation and user-friendly interface. The processing and delivery of my order were impeccable, and the authenticity of the products exceeded my expectations. I was thrilled to find a wide range of genuine products that catered to my specific needs, and the level of contentment I felt upon receiving my order was unparalleled. Notino.it has truly set the bar high for online shopping experiences, and I am beyond satisfied with the service I received. Thank you, Notino.it, for delivering excellence in every aspect of my purchase. I highly recommend Notino.it to anyone in search of an exceptional online shopping experience.
J Jelle
275 days ago

An Unforgettable Shopping Experience at Notino.it

Diving into the world of online shopping, I stumbled upon Notino.it, and boy, was I in for a treat! From start to finish, my experience with this excellent website was nothing short of remarkable. The seamless navigation and user-friendly interface made finding and purchasing authentic products a breeze. Notino.it exceeded my expectations with their speedy processing and delivery. I was delighted to receive my order promptly, with products that were not only genuine but also packaged securely. The attention to detail truly showcased their commitment to customer satisfaction. Overall, I am more than content with my experience at Notino.it. This website has set a high standard for online shopping, and I will definitely be returning for all my future beauty needs. Thank you, Notino.it, for providing an exceptional shopping experience that has left me feeling truly satisfied.
J Jelle
275 days ago

wonderful web site

My evaluate for notino.it wonderful web site and processing, flawless genuine merchandise.very content material.
J Jelle
275 days ago

Transformative Experience at Notino: A Customer’s Delight Unveiled

Embarking on my online journey at Notino.it was nothing short of extraordinary. From the moment I landed on their website, a wave of sophistication and ease enveloped me. The seamless processing and navigation capabilities made my shopping experience a breeze. As I delved deeper into their vast collection, I was mesmerized by the authenticity exuded by each product. Notino.it's commitment to quality spoke volumes as I browsed through their impeccable selection. The reassurance of receiving genuine products uplifted my spirits, instilling a sense of trust that is rare to come by in the online realm. Upon receiving my order, the contentment I felt was unmatched. Notino.it had not just delivered products; they had curated an experience that resonated with me on a profound level. Each item exuded excellence, mirroring the website's commitment to providing nothing but the best to its customers. Notino.it, with its flawless website and dedication to authenticity, has earned my unwavering loyalty. My journey with them has been transformative, and I cannot wait to embark on many more delightful experiences with this gem of a platform. Thank you, Notino.it, for exceeding my expectations and for being a beacon of excellence in the vast sea of online shopping.

Introduction

Notino.it is a popular online retailer specializing in beauty and personal care products. With a wide selection of brands and competitive prices, Notino.it has quickly become a go-to destination for beauty enthusiasts in Italy. In this editorial review, we will delve into various aspects of the website, including user experience, pricing, customer service, product quality, and more, to help you make an informed decision.

Pros and Cons

Pros:
  • Extensive collection of beauty and personal care products
  • Competitive pricing
  • User-friendly website interface
  • Swift delivery and well-packaged shipments
  • Secure payment options
Cons:
  • Limited availability of certain niche brands
  • Slightly longer shipping times for remote areas
  • Occasional stock shortages

User Experience

Notino.it provides a seamless user experience, thanks to its intuitive website design and easy navigation. The website is well-organized, allowing users to search for products by categories, brands, or specific keywords. The search function is efficient, providing accurate results even with vague queries. Overall, the user experience on Notino.it is smooth and hassle-free.

Pricing and Value for Money

Notino.it offers competitive pricing for its products. Customers can often find discounts and deals on popular brands, making Notino.it an excellent choice for those looking for value for money. The website also frequently offers special promotions and discounts, saving customers even more on their purchases.

Customer Service

Notino.it provides excellent customer service, with a knowledgeable and responsive support team. Customers can contact the support team via phone or email, and they are swift in addressing queries and resolving issues. The website also features a comprehensive FAQ section, which covers common concerns and provides helpful information.

Product Quality and Selection

Notino.it boasts an extensive selection of beauty and personal care products from renowned brands. The products available on the website are of high quality, ensuring customer satisfaction. While some niche brands may not be available, Notino.it makes up for it with a wide variety of mainstream and popular brands.

Website Usability

The Notino.it website is designed with usability in mind. It loads quickly and is optimized for both desktop and mobile devices, providing a seamless browsing experience. The layout is clean and visually appealing, allowing customers to find products easily. The checkout process is straightforward, with multiple secure payment options available, ensuring a smooth transaction.

Returns and Exchanges

Notino.it has a customer-friendly returns and exchanges policy. If a customer is not satisfied with a product, they can return it within a specified timeframe for a refund or exchange. The website provides clear instructions on how to initiate a return or exchange, making the process hassle-free for customers.

Promotions and Discounts

Notino.it frequently offers promotions and discounts on various products. Customers can find discounted items, bundle deals, and exclusive offers on the website. Notino.it also periodically runs sale events, attracting bargain hunters and providing opportunities to save even more on beauty and personal care products.

Reputation

Notino.it has built a strong reputation as a reliable and trustworthy online retailer. With a track record of delivering genuine products and providing excellent customer service, the website has gained the trust of its customers. Positive reviews from satisfied customers further attest to Notino.it's reputation as a reputable online beauty store.

Payment Options

Notino.it offers multiple secure payment options, including credit cards, debit cards, PayPal, and bank transfers. The website employs encryption technology to protect customers' financial information, ensuring safe and secure transactions.

Loyalty Programs

Notino.it rewards loyal customers through its loyalty program. Customers can earn points with every purchase, which can be redeemed for discounts on future orders. The loyalty program incentivizes customers to continue shopping on Notino.it and provides additional value for their money.

Customer Reviews

Customers have left numerous positive reviews for Notino.it, praising the website for its vast product selection, competitive prices, and top-notch customer service. These reviews reflect the satisfaction and trust that customers place in Notino.it as their preferred online beauty retailer.

Community Involvement

Notino.it actively engages with its community through social media channels and a dedicated blog. Customers can find beauty tips, product recommendations, and helpful tutorials on the blog, fostering a sense of community and providing valuable information to enhance their beauty routines.

Shipping and Costs

Notino.it offers reliable shipping services throughout Italy. The website provides estimated delivery times and transparent shipping costs, ensuring customers are well-informed about the logistics of their orders. While shipping times may vary based on the location, Notino.it strives to deliver packages swiftly while ensuring proper packaging to prevent any damage. In conclusion, Notino.it offers a comprehensive online shopping experience for beauty and personal care products. With a vast selection of high-quality products, competitive pricing, and excellent customer service, Notino.it has established itself as a trustworthy and reputable online retailer. Whether you're a beauty enthusiast or simply in need of everyday products, Notino.it is a reliable destination to fulfill your beauty needs.