Notino Reviews

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20 Reviews

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In the Perfume Store category

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H Hanna
125 days ago

Going the Extra Mile: Notino.ua’s Dedication to Customer Satisfaction

I simply have to commend Notino.ua for their outstanding customer service. Despite receiving the wrong color of bronzing powder in my recent order, the way the team handled the situation truly impressed me. Yes, there was a mix-up with the product, but Notino.ua didn't just stop at offering an apology. They promptly provided me with a coupon, ensuring that I felt valued and appreciated as a customer. Although the coupon may not have covered the full cost of the product, it was a gesture that spoke volumes about their commitment to making things right. I didn't have to jump through hoops or spend hours on the phone explaining the issue. Notino.ua took ownership of the mistake and went above and beyond to rectify it. Sure, returning the incorrect item was a bit of an inconvenience, but the swift resolution and the level of care shown by Notino.ua more than made up for it. Their dedication to customer satisfaction is truly commendable, and it's what sets them apart in the world of online shopping. Thank you, Notino.ua, for putting your customers first and for going the extra mile to ensure a positive shopping experience. Your exemplary service has won my loyalty, and I will definitely be returning for future beauty purchases. Great job, team!
K Савченко Інна
132 days ago

Exceeding Expectations: A Testimonial for Notino.ua

Notino.ua has truly exceeded my expectations. Every time I place an order, I am amazed by their impeccable service. Not only do they deliver on time, but the quality of their products is top-notch. From the moment I open my package, I can see the care and attention to detail they put into every order. Notino.ua has become my go-to for all my beauty needs, and I am continuously impressed by their wide selection and competitive prices. The convenience of shopping online with them, knowing that I will receive my items promptly and in perfect condition, is unparalleled. I cannot recommend Notino.ua enough. Their superb service and quality products have made me a loyal customer for life. Thank you, Notino.ua, for always going above and beyond!
N Nastya Doroshenko
138 days ago

From Fast Delivery to Top-Notch Products: My Notino.ua Experience Overflowed with Joy!

In reflecting on my recent shopping spree at Notino.ua, I can't help but beam with satisfaction. The swiftness of their delivery left me pleasantly surprised, ensuring that my purchases arrived promptly, just when I needed them. Moreover, the quality of the products I received exceeded my expectations. Each item was carefully curated and meticulously packaged, showcasing Notino.ua's dedication to providing top-notch goods to their customers. From luxurious skincare to delightful fragrances, every product exuded excellence and attention to detail. My experience with Notino.ua was nothing short of delightful, and I find myself eagerly anticipating my next shopping venture with them. Kudos to the team for consistently delivering joy through their exceptional service and products!
C Chrissy
144 days ago

Exemplary Service and Unmatched Integrity

My experience with notino.ua has been nothing short of exceptional. The quality of their service is truly top-notch, and I have always been impressed with their efficiency and attention to detail. However, I must address a concern regarding the handling of negative comments on certain products. Transparency and honesty are crucial in any consumer-business relationship. Deleting negative feedback does not align with these values and can erode trust. Every opinion, whether positive or negative, should be valued and considered for improvement. Despite this, I am hopeful that notino.ua will take this feedback constructively and continue to provide outstanding service while also fostering a culture of open communication and trust with their customers. Your integrity and commitment to excellence will undoubtedly set you apart in the world of online retail.
P Христина Новак-Мазепа
151 days ago

A Gateway to Beauty: Navigating the World of Notino.ua

From the moment I stumbled upon Notino.ua, I was greeted with a seamless user experience that felt like a breath of fresh air. The website's intuitive design made it a breeze to explore and navigate, with every click leading me closer to beauty bliss. What truly sets Notino.ua apart is its unbeatable prices and irresistible sales that make every shopping spree a guilt-free indulgence. As I scoured the virtual aisles, the accurate search feature surprised me with its spot-on suggestions, saving me precious time and effort. I am grateful to Notino.ua for not just offering a service, but for curating an experience that caters to beauty enthusiasts like myself. Thank you for making beauty accessible, affordable, and utterly delightful.
Y Yuliia Lavrenchuk
158 days ago

Notino.ua Delivers Speed and Convenience Beyond Expectations!

As a loyal customer of Notino.ua, I am thrilled to share my experience with their exceptional service. From the moment I placed my first order, I was blown away by the speed and convenience offered by this online retailer. Not only do they have an extensive selection of products, but their efficiency in processing orders is truly impressive. Every time I shop on Notino.ua, I am met with a seamless and user-friendly website that makes browsing and purchasing a breeze. The convenience of having my favorite beauty products just a click away is unparalleled. What sets Notino.ua apart is their commitment to customer satisfaction - my orders always arrive promptly, well-packaged, and exactly as expected. I cannot express enough how much I appreciate the dedication that Notino.ua puts into ensuring a positive shopping experience. Their consistent delivery of quality service has made me a loyal customer for life. If you're looking for a reliable online store that goes above and beyond, look no further than Notino.ua.
A Ласточка Л
178 days ago

Why Notino is the Perfect Choice for Beauty Enthusiasts in Ukraine

After stumbling upon Notino, my go-to online beauty destination, I couldn't help but share my excitement about their exceptional services for fellow Ukraine residents. The discounts and sales offered by Notino are not only generous but also incredibly motivating for beauty enthusiasts like me to explore and try new products without breaking the bank. One of the standout features of Notino is their impeccable delivery service. Every time I place an order, I am amazed by how efficiently and timely my package arrives at my doorstep. Their commitment to excellence in delivery has truly won me over as a loyal customer. Notino has completely transformed my beauty shopping experience, making it convenient, affordable, and exciting. If you're in Ukraine and looking for a reliable and customer-friendly online beauty store, I wholeheartedly recommend Notino. You won't be disappointed!
R Roman Chygrinets
190 days ago

Discovering Luxury Scents at Unbeatable Prices – A Notino.ua Review

Delving into the world of fragrances has always been a passion of mine, and thanks to Notino.ua, it has become an unparalleled experience. Scouring through their collection, I am consistently amazed by the exclusive perfumes available at such affordable prices. From the mysterious allure of Lalique Encre Noire to the serene elegance of Shiseido Zen and the playful charm of Moschino's ToyBoy, Notino.ua has truly curated a selection that caters to every fragrance enthusiast. What's more, the seamless ordering process and the frequent offer of free delivery have made my perfume shopping a breeze. Notino.ua has not just provided me with scents; they have offered me a gateway to indulgence at a fraction of the cost, making luxury accessible to all. Grateful for this enchanting discovery, I eagerly await my next olfactory adventure with Notino.ua.
K Karina
244 days ago

Unforgettable Beauty Journey at Notino: A Shopper’s Tale of Delight

Embarking on my beauty pilgrimage at Notino was an experience like no other. From the moment I stepped into the digital realm of notino.ua, I was met with a treasure trove of wonders waiting to be explored. The virtual shelves adorned with enticing discounts beckoned, offering a plethora of premium products at irresistible prices. As I navigated through the website, a friendly and knowledgeable manager promptly assisted me with any queries, guiding me through the labyrinth of skincare, fragrance, and makeup selections. Their expertise coupled with the vast array of sales made my shopping spree not only enjoyable but also budget-friendly. The products themselves were nothing short of astonishing. Each item I received was meticulously packaged, exuding an air of elegance and care. Opening each box felt like unwrapping a precious gift, revealing the exquisite treasures within. Not only were the products visually appealing, but their quality surpassed all expectations, leaving me in awe of their effectiveness and luxurious feel. Notino has truly mastered the art of delivering a top-notch shopping experience, where every detail is carefully curated to delight customers. My journey with Notino was not just a mere transaction; it was a transformative beauty excursion filled with joy, discovery, and satisfaction. I am grateful for the outstanding service, exceptional products, and overall excellence that encapsulate the essence of Notino. My heartfelt gratitude resonates with every purchase, as I eagerly anticipate my next rendezvous with beauty at Notino.
M Самира Назарова
247 days ago

Exceeding Expectations: A Notino.ua Review

When I envisioned the convenience of receiving my parcel at an exact location, I turned to Notino.ua with high hopes. However, my initial excitement was met with frustration as the website's functionality left much to be desired. Inputting information accurately seemed like an impossible task, especially when selecting the right city became a daunting challenge. Despite my valiant efforts, the ordering process stretched on for two agonizing hours, leaving me drained and disappointed. The inefficiency of the website, coupled with the lackluster performance of the app, led me to conclude that this first experience would also be my last with Notino.ua. A glimmer of hope emerged when I sought a resolution from the customer support team, hoping for a swift and reassuring response. Unfortunately, the reply fell short of impressing me, further reinforcing the notion that improvements were urgently needed. My plea remains simple yet crucial – a thorough review and revamp of the app and website by seasoned web designers are paramount. It's not merely about entering an address flawlessly, but about streamlining the entire ordering process to respect the valuable time of customers like myself. In conclusion, despite the initial setbacks, I hold out hope that Notino.ua will heed this feedback and strive towards a seamless, customer-centric online shopping experience.
V Victoria Voloshenyuk
262 days ago

Unmatched Variety and Value: A Shopper’s Delight at Notino

My experience with Notino has been nothing short of fantastic. The immense variety of products, ranging from luxurious perfumes to everyday essentials like toothpaste, has truly impressed me. What sets Notino apart is their competitive pricing without compromising on quality. I have found incredible discounts on items that are otherwise pricey at local stores. Not only does Notino offer top-notch products, but their pricing strategy is unbeatable. I have often found it more cost-effective to order from Notino and patiently await delivery than to make a trip to the store. This convenience coupled with the attractive prices has made me a loyal customer of Notino. Without a doubt, Notino has redefined my shopping experience, offering a wide array of products at unbeatable prices. I highly recommend Notino to anyone seeking quality products at reasonable rates.
K Анна БАФфи
265 days ago

My Go-To Beauty Haven: Notino.ua

Entering the world of Notino was like stumbling upon a treasure trove of beauty delights. It all began with a quest for the perfect hair dye - a color that felt like it was made just for me. Notino delivered on every front, offering not just the shade I craved but an entire universe of beauty essentials waiting to be explored. Each order I place is a joyful experience, knowing that the products I receive will be of exceptional quality. The meticulous packaging ensures that my items arrive in pristine condition, and the swift delivery adds an element of anticipation to every purchase. What truly sets Notino apart is not just the products but the affordability and the generous discounts that accompany each purchase. It's a rare find to discover a store that combines top-notch quality with reasonable prices and constant perks. Notino isn't just a store to me; it's a beauty sanctuary, a place where I can indulge in self-care and pampering without breaking the bank. In every sense, Notino.ua has become my perfect store, a haven I turn to time and time again for all my beauty needs.
V Vitalii Tsomyk
280 days ago

An Unforgettable Shopping Experience at Notino

My journey with Notino has been nothing short of amazing. From the moment I discovered their website, I knew I had stumbled upon a gem. The convenience of being able to browse and make my purchases without having to interact with anyone was a game-changer for me. Placing my order was a breeze, and the anticipation of receiving my package was met with sheer excitement. When my order arrived, I was impressed by the attention to detail in the packaging. Every item was meticulously wrapped to ensure it reached me in pristine condition. Not a single product was damaged, and everything was exactly as I had ordered. It was evident that Notino takes great pride in delivering their products with care and precision. As I unwrapped each item, I couldn't help but marvel at the quality and authenticity of everything I had purchased. Notino had exceeded my expectations, and I knew right then that I would be a returning customer for life. Thank you, Notino, for providing not just products, but an unforgettable shopping experience. I can't wait to explore your store again and indulge in more of your amazing offerings.
L Liliia Podpletko
285 days ago

From Frustration to Disappointment: My Experience with Notino.ua App

Navigating through the convenience of online shopping, the Notino.ua app initially seemed like a seamless gateway to fulfill my beauty needs. However, this seemingly hassle-free process soon turned into a frustrating ordeal. Every attempt to place an order through the app was met with a stubborn error message, stating that I had missed filling in the payment address. Despite my meticulous attention to detail, this issue persisted, leaving me perplexed and dissatisfied. Reflecting back, I recalled a time when the app functioned smoothly, processing my orders without a hitch. Yet, over the past 6 to 10 months, a noticeable decline in its performance emerged. As this problem persisted, my reliance on the app dwindled, and with it, my overall customer experience suffered. Frustrated and seeking solutions, I turned to the customer support team for assistance. However, to my disappointment, a resolution remained elusive. Their efforts fell short of addressing the root cause of the recurring error, leaving me feeling unheard and underserved. The convenience that once accompanied the app now felt like a distant memory. The need to switch to the website for every purchase became an inconvenience that overshadowed the initial allure of a mobile shopping experience. As a consumer seeking efficiency and reliability, the regression in the app's functionality cast a shadow over my enthusiasm for Notino.ua. In conclusion, the journey from excitement to exasperation with the Notino.ua app serves as a cautionary tale. The shifting tides of user experience underscore the importance of consistent performance and responsive customer service in maintaining consumer trust and loyalty.
E Elizabeth
314 days ago

Unparalleled Selection and Exceptional Service

My experience with notino.ua has been nothing short of amazing! The vast array of products they offer is truly impressive, making it a one-stop-shop for all my beauty needs. I was particularly drawn to their selection of Jo Malone perfumes, which unfortunately were out of stock during my visit. Despite this, the user-friendly interface and seamless navigation of the site made my shopping experience a breeze. The detailed product descriptions and reviews provided me with all the information I needed to make an informed decision. I cannot wait to return and explore their offerings further, especially to finally get my hands on that coveted Jo Malone perfume. The exceptional service and outstanding selection at notino.ua have truly won me over as a loyal customer. Thank you for providing such a fantastic online shopping experience!

Introduction:

Notino.ua is an online retailer that offers a wide range of beauty and personal care products in Ukraine. With a user-friendly website and a diverse selection of products, Notino.ua has become a popular choice for customers looking for quality and affordable beauty items. In this editorial review, we will explore various aspects of Notino.ua and assess its overall value for money, customer service, product quality, website usability, promotions, reputation, payment options, shipping, and costs.

Pros:

  • Extensive selection of beauty and personal care products.
  • Competitive pricing and frequent discounts.
  • User-friendly website with easy navigation.
  • Diverse payment options, including cash on delivery.
  • Efficient and reliable shipping services.

Cons:

  • Limited availability of certain niche or international brands.
  • Returns and exchanges can be a slightly lengthy process.
  • Customer service response time could be improved.

User Experience:

Notino.ua provides a seamless user experience with its well-designed website and intuitive navigation. Customers can easily search and browse through numerous categories, making it effortless to find their desired products. The website is also mobile-responsive, ensuring a smooth shopping experience on smartphones and tablets. However, some users have reported occasional lags in site loading speed, which could be improved.

Pricing and Value for Money:

Notino.ua offers competitive pricing, often lower than other brick-and-mortar stores in Ukraine. Furthermore, the website frequently runs promotions, discounts, and clearance sales, allowing customers to save even more. The value for money is excellent, as customers can purchase high-quality products at affordable prices.

Customer Service:

While Notino.ua's customer service team is generally helpful, there have been occasional delays in response times. Some customers have reported difficulties in reaching customer service representatives through phone or email. However, the company has made efforts to address these issues and improve their support system.

Product Quality and Selection:

Notino.ua prides itself on offering a wide range of authentic and genuine products from renowned brands. Customers can find products ranging from skincare, hair care, makeup, fragrances, and more. However, availability may vary for certain niche or international brands, which could be a limitation for some shoppers.

Website Usability:

Notino.ua's website offers intuitive navigation, making it easy for customers to find and compare products. The search function is efficient, allowing users to quickly locate specific items. Clear product descriptions, images, and customer reviews provide detailed information, enabling customers to make informed decisions. Overall, the website's usability is excellent.

Returns and Exchanges:

Notino.ua accepts returns and exchanges within a specified time frame, allowing customers to return faulty or unwanted items. However, the process may require some time, especially when it comes to refunding the payment. It is advisable to carefully review the return policy to avoid any complications.

Promotions and Discounts:

Notino.ua frequently offers promotions and discounts for various products. Customers can benefit from seasonal sales, flash deals, and limited-time offers. Subscribing to the newsletter or following the company's social media accounts can provide updates on the latest promotions and exclusive discounts.

Reputation:

Notino.ua has established a positive reputation in the beauty industry within Ukraine. The company is known for providing genuine products and reliable services. However, there have been isolated incidents of delayed deliveries or wrong items being shipped, requiring some improvement in order fulfillment processes.

Payment Options:

Notino.ua offers various payment options to cater to different customer preferences. Customers can pay securely using credit/debit cards, online wallets, or cash on delivery (COD). The availability of cash on delivery sets it apart from many other online retailers, ensuring convenience for customers who prefer paying upon receipt.

Loyalty Programs:

At present, Notino.ua does not have a dedicated loyalty program. However, they occasionally offer exclusive discounts and promotions to their newsletter subscribers or loyal customers. Keeping an eye on promotions and newsletters can help customers benefit from additional savings.

Customer Reviews:

Customer reviews play a crucial role in helping shoppers make informed purchasing decisions. Notino.ua has a section on its website where customers can leave reviews and ratings for the products they have purchased. These reviews provide valuable insights into the quality and performance of the products, enhancing the overall shopping experience.

Community Involvement:

While there is limited information available regarding Notino.ua's community involvement, the company actively engages with customers through social media platforms. They respond to customer queries, announce promotions, and share beauty-related tips and trends, fostering a sense of community.

Shipping and Costs:

Notino.ua offers reliable shipping services within Ukraine. The company partners with trusted delivery providers to ensure timely and secure delivery of orders. Shipping costs may vary depending on the size, weight, and value of the package. The website provides transparent information about shipping fees during the checkout process, allowing customers to make informed decisions. In conclusion, Notino.ua is a reputable and reliable online retailer that offers an extensive range of beauty and personal care products. With competitive pricing, user-friendly website, and efficient shipping services, it provides a satisfying shopping experience. While there are areas for improvement such as customer service response time and availability of certain brands, the overall value for money and product quality make Notino.ua a preferred choice for beauty enthusiasts in Ukraine.