Novica Reviews

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20 Reviews

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In the Jewelry Store category

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5% users rated Poor
5% users rated Average
0% users rated Very Good
65% users rated Excellent
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L Lance Sheridan
40 days ago

Embracing Artisan Craftsmanship: My Novica Journey

Let me take you on a journey through my experience with Novica, a platform that celebrates the true essence of handmade treasures. Novica isn't just a website; it's a gateway to a world where artisans are the heart of commerce. From the moment I landed on Novica's website, I was captivated by the unique and exquisite craftsmanship on display. Each piece told a story, a narrative woven with skill and passion. It was evident that every creation was a labor of love, a testament to the dedication of the artisans behind them. Exploring Novica felt like embarking on a global adventure. I discovered one-of-a-kind pieces that spoke to me on a profound level, transcending geographical boundaries. The platform's commitment to free trade resonated with me, reminding me of the interconnectedness of our world. Novica isn't just a marketplace; it's a community that uplifts and empowers artisans worldwide. By supporting Novica, I felt like I was contributing to a larger movement, one that values artistry and heritage. In a world where mass-produced goods dominate the market, Novica stands out as a beacon of authenticity and creativity. My journey with Novica has been enriching and fulfilling, and I wholeheartedly endorse this platform for anyone seeking to embrace the beauty of artisan craftsmanship.
D Dear Mrs Park
90 days ago

Excellent quality and prompt delivery.

My review for novica.com I just received a beautiful sweater by a Peruvian artisan earlier than I expected. It is good quality and exactly as shown in the catalogue. I am delighted with my purchase and its prompt delivery.
S Sarah Parkhurst
139 days ago

Exceeding Expectations: A Customer’s Delightful Journey with Novica

From the moment I placed my order on novica.com, I was blown away by the exceptional service I received. Despite the initial setback of the item being backordered, Novica surpassed all my expectations by delivering it swiftly to my doorstep. Upon unwrapping the package, I was greeted by a breathtaking bracelet that radiated perfection in every aspect. Its intricate design and flawless craftsmanship truly surpassed the online images, leaving me in awe of its beauty. Not only is the bracelet visually stunning, but it is also incredibly comfortable to wear, making it a constant companion on my wrist. Every glance at it fills my heart with joy, knowing I made the right choice in purchasing from this talented artist. My experience with Novica has left me eager to explore more creations from this gifted artisan. I have found a newfound trust and admiration for this platform, knowing that they deliver not just products, but unforgettable moments of joy and satisfaction to their customers.
L Laura P.
163 days ago

Promo codes won’t work

My review for novica.com While ordering on their website, I could not get the promo codes to apply to my order. There are 3 promos listed: $10.00/off $15Off and free shipping listed on the catalog i got in the mail. I called customer service and left my phone#. No call back from them in 3hrs! I will not purchase from NOVICA again!!!
P Patsy
258 days ago

I am delighted with the handmade…

My review for novica.com I am delighted with the handmade jewelry I purchased from Novica.com. The quality of the products is exceptional and I love supporting their artisans. I also experienced great customer service when one of my orders was lost. The representative ensured to keep me updated along the way and resolved the issue promptly. I highly recommend Novica for their unique and beautiful handmade products.
R Robert
285 days ago

First time purchase was a good one

My review for novica.com First let me say it makes me feel good that I'm buying handmade goods from artistians all over the globe. Everything I've recieved is so beautiful and well made. I recently needed to contact there customer service in which there service team was so friendly very helpful and informative. I will definitely be shopping at this site much more in the near future.
D Dustin Perez
296 days ago

Embracing Novica: Where Purchases Carry Meaning Beyond Products

In a world filled with mass-produced goods, Novica stands out as a beacon of authenticity and ethics. My journey with Novica has been nothing short of extraordinary. It's not just a place to buy things; it's a platform where every purchase feels like a meaningful exchange. Supporting artisans from various corners of the globe, Novica offers a unique opportunity to contribute to the livelihood of talented individuals. Unwrapping a package from Novica is akin to unwrapping a story. While some may find the extra wrapping excessive, for me, it symbolizes the care and effort put into delivering these handcrafted treasures safely. The joy of seeing my loved ones' faces light up as they discover the little note inside, sharing insights about the artisan or the piece, is priceless. It's these thoughtful details that elevate the shopping experience from mere transactions to heartfelt connections. What truly sets Novica apart is the personal touch that accompanies each purchase. The inclusion of a handwritten thank-you card from the artisan adds a layer of warmth and gratitude that transcends geographical boundaries. It's a reminder that behind every item, there's a skilled craftsman pouring their creativity and passion into crafting something truly special. Novica has not just won me over with their exquisite products but with their commitment to fostering a sense of community and appreciation for traditional craftsmanship. It's more than just shopping; it's a conscious choice to support artisans and preserve cultural heritage. Novica has redefined my shopping experience, making it a journey of discovery, connection, and meaningful impact. It's more than a favorite place to shop – it's a place where every purchase tells a story worth sharing.
S Super Moomoo
311 days ago

An Unforgettable Journey: Novica’s Lessons in Resilience and Truth

My experience with Novica.com was a challenging yet enlightening journey. Initially drawn in by the promise of authentic products from India, I was disheartened to find the realities did not match the expectations. The products, though claimed to be from India, were disappointingly of subpar quality, quite contrary to the premium prices they commanded. Frustrated by this discrepancy, I reached out to their customer service, hopeful for a resolution. However, like a ship lost at sea, I found myself adrift in a sea of silence, as my inquiries seemed to vanish into the void. Days passed without a response, testing my patience and resolve. After five long days of waiting in vain, I could feel the bubbling frustration within me reaching its boiling point. It was then that I decided to take matters into my own hands and demand the attention I deserved. Lo and behold, a response finally emerged from the depths of neglect. As I returned the item, feeling a mix of disappointment and disbelief, I couldn't help but shake my head at what had transpired. Novica's facade had cracked, revealing a harsh truth beneath the surface. The experience, though marred by setbacks and letdowns, imparted valuable lessons in resilience and the importance of authenticity. While the journey with Novica may have been rocky, it ultimately served as a poignant reminder to seek truth in all dealings and to navigate challenges with grace and perseverance. Life's path may be filled with unexpected detours, but it is the lessons learned along the way that shape us into stronger, more discerning individuals.
M Margot Kiel
341 days ago

Exquisite Brazilian Artworks that Exceed Expectations

Upon discovering novica.com, I was immediately drawn to the allure of authentic Brazilian paintings. With high hopes, I placed an order for original artworks created by talented artists from Brazil. To my delight, the entire purchasing experience exceeded my expectations in every way possible. The moment I unwrapped the carefully packaged paintings, I was struck by their mesmerizing beauty. Each brushstroke seemed to tell a unique story, capturing the essence of Brazilian culture and creativity. The colors were vibrant, the details intricate, and the overall quality truly remarkable. What truly impressed me was the seamless delivery process. Not only did the paintings arrive within the promised timeframe, but I was also kept informed at every step with regular updates. The attention to detail extended even further with a thoughtful thank-you note included in the package, adding a personal touch to the entire experience. My heart swells with joy every time I gaze upon these masterpieces adorning my walls. The richness of Brazilian artistry has found a special place in my home, bringing a touch of cultural magnificence to my everyday life. I am immensely grateful for the existence of novica.com, as it has allowed me to connect with these exceptional creations that continue to inspire and captivate me. In conclusion, my experience with novica.com has not only been satisfying but truly enriching. I wholeheartedly recommend this platform to art enthusiasts seeking unique, high-quality pieces that speak volumes through their authenticity and beauty. Thank you, novica.com, for making my artistic dreams a vibrant reality. 🎨✨
S Sarah Kate
398 days ago

Awesome, sustainable products

My review for novica.com I love this company! I've bought from Novica for years and I am subscribed to Undiscovered Artisan's box and I have loved everything I've gotten. Their stuff is a little on the pricey side, but I think it's the price you pay for getting quality artisan pieces. The few times I've needed to contact customer service, I've gotten prompt and helpful replies. I would recommend this company to anyone looking for some cool, unique, and sustainable home decor/jewelry/clothing.
D David Gentes
708 days ago

Excellent source of unique, quality clothing.

My review for novica.com I have purchased multiple items of batik clothing from Unicef/Novica as I know that this a place where I can find truly unique items and support a good cause at the same time. I have had one item delayed in shipment and they were very good about advising me on status until delivery. Each item that I have received has been a very high quality and is exceptionally comfortable. The size recommendations on the web site are an accurate guide. I get many positive comments on my Novica attire and enjoy looking for new items.
J Jayita RC
710 days ago

Great customer service behind great products

My review for novica.com NOVICA customer care was prompt to respond back to my replacement request for one of the pearl earrings which had a blemish. Once I sent a picture of the blemish, NOVICA was prompt to offer me free replacement for the earrings. I didn't even need to send the blemished one back. Great products and matching customer service. I will continue to shop at NOVICA and highly recommend them.
I Ini Kim
741 days ago

Do not register on novica.com, you will be spammed endlessly

My review for novica.com Beware: if you register on novica.com you will be spammed endlessly, without any real possibility to unsubscribe from their mailing lists. They offer an unsubscribe link, but that link doesn't work. You can also write an email to novica, asking to be unsubscribed. They will answer that you will be unsubscribed within a few business days, but that doesn't happen either. After many attempts to be unsubscribed I have my email client consider emails from novica as spam and wrote this review.
R Randall Perry
806 days ago

treasured keeper

My review for novica.com RECEIVED Baby Alpaca Geometric Pattern Scarf in Slate Grey from Peru, "Slate Eyes"byWilder Yauri: as a Christmas gift. Superb material. Excellent weave and design. My new "treasured keeper".
M Martin Gerstner
1001 days ago

An Exceptional Experience with Novica’s Customer Service

I recently had the pleasure of dealing with Novica's customer service, and I must say, it was an exceptional experience. Despite a slight hiccup with the delivery of my order due to me being away on vacation, the team at Novica went above and beyond to ensure that I was kept informed every step of the way. Not only did they promptly address my concerns and inquiries regarding the delivery of my bracelet, but they also took the time to reassure me that my order was being taken care of. Their proactive communication and genuine care for their customers truly set them apart. In the end, my bracelet arrived safely, and I couldn't be happier with the product and the level of service I received. Novica has won me over as a loyal customer, and I would highly recommend them to anyone looking for quality products and exceptional customer service. Thank you, Novica, for turning what could have been a negative experience into a positive one. Your dedication to customer satisfaction is truly commendable.

Introduction

Novica.com is an online marketplace that showcases the work of artisans from around the world. They offer a wide range of unique handmade products, including jewelry, home decor, clothing, and accessories. As a socially responsible company, Novica aims to support artisans in developing countries by providing them with a global platform to sell their products.

Pros and Cons

  • Pros:
  1. Wide variety of handmade products
  2. Direct support to artisans
  3. High-quality craftsmanship
  4. Unique and one-of-a-kind pieces
  5. Secure payment options
  • Cons:
    1. Some products may be expensive
    2. Shipping costs can add up
    3. Limited customization options
    4. Possible variations in product quality
    5. International shipping may take longer

    User Experience

    Novica.com offers a user-friendly interface that allows customers to easily browse and search for products. The website is well-organized, with clear navigation menus and filters to refine product searches. Users can read detailed product descriptions, view high-quality images, and even watch videos showcasing the artisans and their crafting processes. Overall, the user experience is smooth and enjoyable.

    Pricing and Value for Money

    The pricing of products on Novica.com varies depending on the type of item and the intricacy of the craftsmanship. While some items may be more expensive compared to mass-produced alternatives, the price reflects the unique handmade nature and the quality of the products. Customers are paying for the craftsmanship, the story behind each piece, and the support given to artisans. The value for money is high when considering the quality and the ethical aspect of purchasing from Novica.

    Customer Service

    Novica.com offers excellent customer service through various channels, including email, phone, and live chat. Their customer support team is prompt, knowledgeable, and helpful in assisting customers with their queries or concerns. They also provide support for order tracking, returns, and exchanges. Novica is committed to ensuring customer satisfaction and strives to address any issues promptly.

    Product Quality and Selection

    The product quality on Novica.com is generally high due to the careful curation of artisans and their products. Each item goes through a rigorous selection process to ensure that it meets Novica's standards of craftsmanship and uniqueness. The selection of products is vast and diverse, catering to various tastes and preferences. Customers can find everything from traditional cultural pieces to contemporary designs, all made with exceptional skill and attention to detail.

    Website Usability

    Novica.com has a well-designed and intuitive website that is easy to navigate. The layout is clean and aesthetically pleasing, allowing customers to find what they are looking for quickly. The search function is efficient, and the filters make it easy to narrow down the options based on specific requirements. The product pages are informative, providing all the necessary details and images to make an informed purchase decision.

    Returns and Exchanges

    Novica.com has a hassle-free and customer-friendly return and exchange policy. If a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The process is straightforward, and Novica provides clear instructions on how to proceed with returns. However, customers should note that return shipping costs may apply, depending on the specific circumstances.

    Promotions and Discounts

    Novica.com occasionally offers promotions and discounts to its customers. These discounts may be seasonal, clearance sales, or specific to certain categories of products. Customers can stay updated on the latest promotions through the website's newsletter, social media channels, or by signing up for email notifications. These offers provide an opportunity for customers to save money while enjoying the exceptional artisanal products Novica has to offer.

    Reputation

    Novica.com has built a strong reputation as a trustworthy and socially responsible marketplace for handmade goods. They have been featured in numerous reputable publications for their commitment to supporting artisans and promoting fair trade. The positive reviews and testimonials from satisfied customers further solidify their reputation for delivering high-quality products and exceptional customer service.

    Payment Options

    Novica.com accepts a variety of payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. Customers can also choose to pay using Novica's exclusive credit, gift cards, or PayPal. All payment transactions are encrypted and secure, ensuring the safety of customers' personal and financial information.

    Loyalty Programs

    At present, Novica.com does not have a specific loyalty program in place. However, they offer various incentives and benefits to customers through promotions, discounts, and exclusive offers. Customers can also sign up for the Novica newsletter to receive updates on new products, sales, and special events.

    Customer Reviews

    Novica.com encourages customers to leave reviews and ratings for the products they have purchased. These reviews provide valuable insights into the quality, design, and overall satisfaction of previous customers. Novica values transparency and uses customer reviews to further improve their product offerings and the overall shopping experience.

    Community Involvement

    Novica.com actively promotes community involvement through their support of artisans and their local communities. They collaborate with various organizations and initiatives committed to social and economic development. Novica ensures that a portion of each purchase goes back to the artisans, enabling them to improve their livelihoods, access education and healthcare, and develop sustainable businesses.

    Shipping and Costs

    Novica.com offers worldwide shipping to over 200 countries. They work with international shipping partners to deliver products efficiently and securely. Shipping costs vary depending on the customer's location, the weight of the package, and the shipping method selected. Customers can estimate the shipping costs during the checkout process before completing their purchase. Novica strives to provide reliable and timely delivery of products while ensuring they arrive in perfect condition.

    In conclusion, Novica.com offers a unique online shopping experience that connects customers with skilled artisans from around the world. Their commitment to fair trade, quality products, and exceptional customer service sets them apart from other online marketplaces. With a wide selection of handcrafted goods, secure payment options, and a socially responsible mission, Novica.com is an excellent choice for those seeking ethically sourced and beautifully crafted products.