Users Voice for Nuance

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 22 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 2
Jan 2023 5 1.4 1.7 1.3 1.8 5
Feb 2023 5 1.3 5 5 5 1
Apr 2023 5 5 5 5 5 5
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Detailed Nuance Review by


Nuance is a renowned French company that specializes in providing innovative productivity tools and voice recognition software. The company has been in operation for over 20 years and offers its products and services to individuals, businesses, and enterprises worldwide. Nuance's technology is designed to help people communicate and work faster, more efficiently, and more accurately.

Pros and Cons

  • Nuance's products and services are reliable and efficient, helping users to stay productive and save time.
  • The company offers a wide range of solutions for different needs, including speech recognition, document imaging, PDF tools, and more.
  • Nuance's support team is highly responsive and helpful, providing assistance to customers whenever they need it.
  • The company's prices are relatively high compared to other productivity tools on the market.
  • Some users may find Nuance's software challenging to set up and use, especially if they lack technical expertise.
  • Not all of Nuance's products and services are available in multiple languages, which could limit their usefulness for some customers.

User Experience

Nuance's products and services are generally user-friendly, with intuitive interfaces and comprehensive instructions. The company offers detailed online resources, including video tutorials and guides, to help users navigate and customize their software. In addition, Nuance's support team is highly responsive and can assist users with any questions or concerns they have.

Pricing and Value for Money

Nuance's products and services are priced reasonably, given their advanced features and capabilities. However, they can be relatively expensive compared to other productivity tools on the market. Nonetheless, many users find that the benefits of Nuance's software, such as increased efficiency and accuracy, outweigh the higher costs.


There are several alternatives to Nuance's software, including Dragon Anywhere, Google Docs, and Adobe Acrobat Pro DC. However, these products may not offer the same level of functionality or customization as Nuance's tools.

Customer Service

Nuance's customer service is highly responsive and helpful. The company offers a range of support options, including email, phone, and live chat. Nuance's support team is also available to help users troubleshoot any issues they encounter with their software.

Product Quality and Selection

Nuance's products are generally of high quality, with advanced features and functions. The company offers a diverse selection of tools, including speech recognition software, document imaging tools, PDF tools, and more. Nuance's products are designed to help users improve their productivity and accuracy, making them an excellent option for individuals, businesses, and enterprises.

Website Usability

Nuance's website is user-friendly and easy to navigate. All of the company's products and services are well-organized and easy to find. In addition, the site offers helpful resources, including video tutorials and guides, to help users get the most out of their software.

Returns and Exchanges

Nuance offers a 30-day money-back guarantee on most of its products. Users who are dissatisfied with their software can contact the company within 30 days of their purchase for a full refund. However, Nuance's policies and procedures for returns and exchanges can vary depending on the product and the circumstances.

Promotions and Discounts

Nuance occasionally offers promotions and discounts on its products through its website and email newsletters. Customers may also be able to find discounts and coupons through third-party websites.


Nuance has an excellent reputation for its reliable products and strong customer support. The company has been in operation for over 20 years and has established itself as a leader in the productivity and voice recognition software industry.

Payment Options

Nuance accepts most major credit and debit cards, as well as PayPal, as payment options. Users can choose to pay upfront or through a subscription plan, depending on the product they are purchasing.

Loyalty Programs

Nuance does not offer a loyalty program at this time. However, the company occasionally offers promotions and discounts to its returning customers.

Customer Reviews

Nuance's products and services have received generally positive reviews from users. Many customers appreciate the company's reliable software and helpful customer support.

Community Involvement

Nuance is committed to promoting diversity, equality, and inclusivity in its workplace and community. The company actively supports organizations that work to advance these goals, including Women in Technology International, Disability:IN, and Out & Equal Workplace Advocates.

Shipping and Costs

Nuance's products are delivered digitally, which means that there are no shipping costs or times to consider. However, users should be aware of the software's system requirements and compatibility with their devices before making a purchase.