Introduction
Nue Hoops is a company that offers a variety of highly-coveted earrings made in small batches from high-quality materials. Their products range from minimalist to chic, with a focus on diversity and inclusivity. Nue Hoops has been in business since 2019 and is based in Los Angeles, California.
Pros and Cons
Pros:
- High-quality materials used for production
- Exclusive, stylish designs that attract stunning compliments
- All products are nickel-free and hypoallergenic - perfect for sensitive ears
Cons:
- Higher pricing than mass-market options
- Smaller product selection compared to other brands
User Experience
Nue Hoops' user experience is smooth and intuitive. The website is carefully curated and easy to navigate, with stunning images of each product. Their commitment to inclusivity and diversity is reflected in the website's variety of models showcasing the hoops. Nue Hoops' shopping process is simple and quick, and customers receive updates via email about their order status until delivery.
Pricing and Value for Money
Nue Hoops' pricing is higher than other mass-market options. However, the prices reflect the high-quality materials and attention to detail that are present in each product. Nue Hoops prioritizes sustainability and ethical production, further increasing the value their products offer.
Alternatives
There are several companies that offer similar products to Nue Hoops. Mejuri, Gorjana, and Baublebar offer similar styles of earrings.
Customer Service
Nue Hoops has a responsive and friendly customer service team that responds to inquiries within 24 hours or less. They have a comprehensive FAQ section that provides answers to frequently asked questions. Customers can also reach Nue Hoops through their social media pages.
Product Quality and Selection
Nue Hoops produces earrings with high-quality materials that last for a long time. The products are unique and exude a sense of chicness and sophistication. However, they have a smaller product selection compared to other brands.
Website Usability
Nue Hoops' website is user-friendly, with stunning images of each product, clear product descriptions, and an effective check-out process. Their website is easy to navigate, with a search bar feature that allows users to find specific items quickly.
Returns and Exchanges
Nue Hoops allows returns or exchanges for unworn and undamaged products within 14 days of the delivery date. Customers can initiate a return or exchange by emailing the customer service team.
Promotions and Discounts
Nue Hoops offers various promotions and discounts throughout the year. Customers can sign up for their email list to receive exclusive offers and updates.
Reputation
Customers have lauded Nue Hoops for their unique designs, high-quality materials, and commitment to inclusivity and diversity. The company has received positive reviews on their social media pages and third-party review sites such as Trustpilot.
Payment Options
Nue Hoops accepts several payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. They also accept payments through PayPal.
Loyalty Programs
Nue Hoops does not have a formal loyalty program. However, they offer exclusive discounts to their email subscribers.
Customer Reviews
Customers have given Nue Hoops positive reviews, praising the quality, design, and comfort of their earrings. Many customers have also appreciated the company's inclusivity and diversity efforts.
Community Involvement
Nue Hoops has partnered with organizations that promote social justice, equity, and inclusion, reflecting their commitment to giving back to their community.
Shipping and Costs
Nue Hoops offers free shipping on orders over $50 within the United States. International shipping is also available, with varying shipping fees depending on the destination. The company processes orders within 1-3 business days and provides customers with tracking information via email once their order has shipped.