Users Voice for Nutrafol

97% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Nutrafol
Nutrafol Overall rating
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Review article published on: 16 Feb 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.2 1.3 3.7 1 4.1 1.4
Oct 2022 5 5 2.5 1 3.9 4.9
Nov 2022 1 5 3 1 4.1 5
Dec 2022 5 1 5 5 5 4.5
Mar 2023 1 5 5 1.5 3 5
Line Chart for Rating of peer stores

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Detailed Nutrafol Review by

Introduction:

Nutrafol is a popular online store that specializes in natural supplements to promote healthy hair growth. The brand offers a wide variety of products that are designed to address the root cause of hair loss and thinning, including stress, hormonal imbalances, and nutrient deficiencies. Nutrafol's supplements are formulated with clinically-proven ingredients and backed by scientific research to ensure maximum effectiveness.

Pros and Cons:

Pros:
  • Nutrafol's supplements are formulated with natural, clinically-proven ingredients.
  • The brand offers a wide variety of products for both men and women.
  • Nutrafol's supplements are backed by scientific research and clinical studies.
  • The company offers a 30-day money-back guarantee on all products.
Cons:
  • Nutrafol's supplements may not be suitable for individuals with certain medical conditions.
  • The products are more expensive compared to some other hair growth supplements in the market.

User Experience:

Nutrafol has a user-friendly website that makes it easy for customers to navigate and find the products they are looking for. The brand also offers insightful content on its blog that educates customers about hair health and how to achieve fuller, healthier hair. Nutrafol's supplements are available in both one-time purchases and subscription options for added convenience.

Pricing and Value for Money:

Nutrafol's supplements are priced higher than many other hair growth supplements available in the market, with a one-month supply of supplements starting at $79. However, the brand's supplements are formulated with high-quality, clinically-proven ingredients, making them a good investment for individuals looking for effective solutions to hair loss and thinning.

Alternatives:

Some popular alternatives to Nutrafol include Viviscal, Hairfinity, and Folexin. These brands also offer natural hair growth supplements that are designed to promote healthy hair growth and prevent hair loss.

Customer Service:

Nutrafol offers excellent customer service, with a team that is available to assist customers with any queries or concerns. The brand also provides a 30-day money-back guarantee on all products, allowing customers to try the supplements risk-free.

Product Quality and Selection:

Nutrafol's supplements are formulated with natural, clinically-proven ingredients that are backed by scientific research. The brand offers a wide variety of supplements for both men and women, including options for specific hair concerns such as thinning or postpartum shedding. Nutrafol also offers a personalized hair analysis tool that helps customers identify the root cause of their hair loss and find the right supplements to address their specific needs.

Website Usability:

Nutrafol's website is easy to navigate and user-friendly, with clear product descriptions and pricing information. The brand's blog also provides insightful content on hair health and wellness, making it a helpful educational resource for customers.

Returns and Exchanges:

Nutrafol offers a 30-day money-back guarantee on all products, allowing customers to try the supplements risk-free. The brand also accepts returns and exchanges for unopened or defective products.

Promotions and Discounts:

Nutrafol occasionally offers promotions and discounts on its supplements, including bundle deals and discounts for first-time customers. Customers can also save by signing up for a subscription plan.

Reputation:

Nutrafol has a strong reputation in the hair growth supplement market, with many positive reviews on its website and across social media. The brand's supplements are backed by scientific research and are formulated with high-quality, natural ingredients, making them a popular choice among customers looking for effective solutions to hair loss and thinning.

Payment Options:

Nutrafol accepts all major credit cards, including Visa, Mastercard, and American Express. The brand also accepts payments through PayPal for added convenience.

Loyalty Programs:

Nutrafol does not currently offer a loyalty program, but customers can save by signing up for a subscription plan.

Customer Reviews:

Nutrafol has many positive reviews on its website and across social media, with customers praising the brand's supplements for their efficacy and natural ingredients. Some customers have reported noticeable improvements in hair thickness and quality after using Nutrafol's supplements.

Community Involvement:

Nutrafol is committed to promoting hair health and wellness, and the brand has partnered with a number of organizations and experts in the field. Nutrafol's blog also features interviews and insights from leading hair professionals, making it a valuable educational resource for customers.

Shipping and Costs:

Nutrafol offers free standard shipping on all orders within the United States. The brand also offers international shipping for an additional fee. Shipping times vary depending on the customer's location and shipping option selected.

Nutrafol Recent User Reviews

User Rating

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Reviewer Name: Disappointed Customer

Review Submission Date: 2022-12-27

Review Title: Missing orders and cannot get a…
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Review Description: Missing orders and cannot get a response from customer service

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Reviewer Name: Megan

Review Submission Date: 2022-12-14

Review Title: Used it for 2 months and noticed no…
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Review Description: Used it for 2 months and noticed no difference whatsoever. Too expensive.

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Reviewer Name: Charleah White

Review Submission Date: 2022-12-07

Review Title: I brought nutrafol about a week ago I…
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Review Description: I brought nutrafol about a week ago I have severe depression after taking this medication I feel like I am in a dark space and I don't have a appetite and I am not sleeping false advisement I want my money back

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Reviewer Name: Matt Feinberg

Review Submission Date: 2022-12-07

Review Title: Beware! Nutrafol customer service is horrible!!
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Review Description: Nutrafol customer service is horrible. I wanted to cancel my subscription but they sent out an order after anyway. I called, and they say no agents are available and it hangs up on you. The chat support doesn't even work. So the only option is email. I emailed and after 2 days I get an email saying they are sorry its taking so long, here are discount codes for more products. Obviously they didn't even read my first email about canceling my subscription. It's alarming how bad the customer service is.

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Reviewer Name: cloe milek

Review Submission Date: 2022-12-07

Review Title: No customer service
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Review Description: No customer service, No phone service, just an automated robo text….order 2+ weeks late and counting (yet they took the $$ out of my account) Still waiting to find out what’s going on…..Hello… anyone out there??!?!

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Reviewer Name: karen druziako

Review Submission Date: 2022-11-18

Review Title: Worst Customer Service I have ever…
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Review Description: Worst Customer Service I have ever encountered. They never told me that I could not use if on bloodthinners. I had explained to them my situation. I have called 17 times, emailed and when I finally talked to someone he said he would have to get back to me. No one has gotten back to so I had my bank not allow any more payments to Nutrafol.

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Reviewer Name: Hilary Joy

Review Submission Date: 2022-11-16

Review Title: I have never had worse customer service…
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Review Description: I have never had worse customer service in my life. I am trying to get help but no one is ever available. That is the reason I am going to cancel my subscription after only two months. I tried to speak with someone because I was getting an operation and needed to find out if I could take their pills but no one ever picked up the phone or returned my call. Worst service ever. Ps. I have never written a bad review in my life!

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Reviewer Name: Lynette Richardson

Review Submission Date: 2022-11-03

Review Title: Thieves. Non-existent Customer Service
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Review Description: I canceled my subscription and they continued to charge my card. I took screenshots of my cancelation. I cancelled again and attempted to call them and there are never any agents available to take calls. Sent email and received notice it could be 10-14 days for a response. Never heard anything from them.

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Reviewer Name: Murat Çolak

Review Submission Date: 2022-10-24

Review Title: Extremely exploitative and disrespectful. The way not to do business.
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Review Description: The product is good. Customer service is NON EXISTENT though. Extremely unprofessional and sketchy. They charged me $224 (I don't remember subscribing). Contacted them to cancel, of course no response. Then the package went missing, no response either. I tried phone, email, chat, Instagram, Twitter, and Facebook. I'm hoping they go out of business so one more bad business is down.Extremely exploitative and disrespectful. The way not to do business.

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Reviewer Name: karen miller

Review Submission Date: 2022-10-20

Review Title: It is impossible to reach a person at…
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Review Description: It is impossible to reach a person at Nutrafol. I received a messed up order but no one is ever available to talk. You always get the message, "we are trying to reply to alot of messages so thanks for your patience". Even when you are calling during a time where they claim they are open, you will get a message saying, "no agent is available. Call back".

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