Users Voice for Ochkov

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Ochkov
Ochkov Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 May 2019

Last updated by on 09 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 5 3 4.9 2.7
Feb 2023 5 5 5 5 3 3
Mar 2023 5 5 5 5 5 5
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Detailed Ochkov Review by

Introduction

Ochkov.net is an online store that offers a wide variety of eyewear products, including prescription glasses, sunglasses, and contact lenses. The company has been in the eyewear business since 2002, and it prides itself on providing high-quality products at an affordable price.

Pros and Cons

Pros:
  • Wide variety of eyewear products
  • Free shipping on orders over $50
  • Competitive pricing
  • Excellent customer service
Cons:
  • Limited frame selection for prescription glasses
  • No virtual try-on feature
  • No international shipping

User Experience

Ochkov.net has a user-friendly interface that is easy to navigate. The website is well-organized and has a modern look. The product pages are informative, and customers can easily find the information they need about the products. The checkout process is also straightforward and fast.

Pricing and Value for Money

Ochkov.net offers competitive pricing on its eyewear products. The prices are affordable, and the company also provides discounts and promotions regularly. The company also has a price match guarantee, which ensures that customers get the best deal possible.

Alternatives

Some of the alternative eyewear retailers that customers might consider include Warby Parker, GlassesUSA, and EyeBuyDirect. Each of these companies provides a wide range of eyewear products, competitive pricing, and excellent customer service.

Customer Service

Ochkov.net has an excellent customer service team. The company provides fast response times and is available through email or phone. The company also provides a 100% satisfaction guarantee and easy returns and exchanges.

Product Quality and Selection

The product quality at Ochkov.net is excellent. The company provides high-quality eyewear products that are durable and long-lasting. The selection of eyewear products is also extensive, including a wide range of styles, colors, and sizes to choose from.

Website Usability

Ochkov.net is easy to use and navigate. The website provides a straightforward layout that makes it easy for customers to find what they are looking for quickly. The website also has a useful search function and filters that make it easy for customers to find specific products.

Returns and Exchanges

Ochkov.net has an easy return and exchange policy. Customers can return or exchange products free of charge within 30 days of purchase. The company also provides a 100% satisfaction guarantee.

Promotions and Discounts

Ochkov.net provides regular discounts and promotions to its customers. These discounts can include free shipping, percent-off discounts, and other exclusive deals.

Reputation

Ochkov.net has a positive reputation among customers. The company has received excellent reviews for its products, pricing, and customer service. The company also has an A+ rating from the Better Business Bureau.

Payment Options

Ochkov.net accepts several payment options, including credit cards, PayPal, and Amazon Pay. The company also provides a secure payment system that protects customers' information.

Loyalty Programs

Ochkov.net does not offer a loyalty program. However, the company does provide regular discounts and promotions to its customers.

Customer Reviews

The customer reviews for Ochkov.net are mostly positive. Customers praise the company for its high-quality products, competitive pricing, and excellent customer service.

Community Involvement

Ochkov.net is involved in various community initiatives. The company partners with local charities and organizations to give back to the community and make a positive impact.

Shipping and Costs

Ochkov.net provides free shipping on orders over $50. The company also offers fast shipping, with most orders shipped within one to two business days. The shipping costs for orders under $50 are reasonable and priced according to weight and destination.