Introduction
Okulos.com.br is a Brazilian online retailer that specializes in eyewear. The company offers a wide range of eyeglasses, sunglasses, and contact lenses from top brands. Okulos aims to provide its customers with high-quality products at affordable prices. The website is user-friendly and offers an easy shopping experience.
Pros and Cons
Pros:
- Large selection of products from top brands
- Competitive pricing
- Easy to use website
- Free shipping on orders over R$199
- Returns and exchanges are available within 30 days of purchase
Cons:
- Limited international shipping
- Customer service is not available 24/7
- No loyalty program
User Experience
The Okulos website is easy to navigate and offers a smooth shopping experience. Users can browse through a wide selection of eyewear products and filter results by brand, style, color, and price. The website also provides detailed product descriptions, including images and specifications, which help customers make informed purchasing decisions.
Pricing and Value for Money
Okulos offers competitive prices for its eyewear products. The company also provides regular promotions and discounts, which can help customers save money. Okulos products offer good value for money, considering its quality and brand selection.
Alternatives
Some alternatives to Okulos.com.br include OneClickOptical, Lentes de contato net, and Lenscope.
Customer Service
Okulos provides customer service through email, phone, and social media. The company responds to customers' inquiries within a reasonable time frame. However, the customer service team is not available 24/7, which can be inconvenient for some customers.
Product Quality and Selection
Okulos offers a wide selection of eyewear products from top brands such as Ray-Ban, Oakley, and Vogue. The company guarantees the authenticity of its products and ensures high-quality standards. Okulos also offers a variety of prescription and non-prescription lenses.
Website Usability
The Okulos website is user-friendly and easy to navigate. The website design is well-organized, making it easy for customers to search for products and complete transactions. The website also provides customers with a clear policy on shipping, returns, and exchanges.
Returns and Exchanges
Okulos offers returns and exchanges within 30 days of purchase. Customers can return products that are in the same condition as they received them. The company also provides a warranty against manufacturing defects.
Promotions and Discounts
Okulos offers regular promotions and discounts on its products. Customers can save money by taking advantage of these offers. The company also provides free shipping on orders over R$199.
Reputation
Okulos has a good reputation in the Brazilian eyewear industry. The company is known for providing high-quality products at affordable prices. Okulos also has a good customer feedback and rating.
Payment Options
Okulos offers various payment options, including credit cards, debit cards, and bank transfers. The company guarantees secure and reliable payment processing.
Loyalty Programs
Okulos does not offer a loyalty program at the moment.
Customer Reviews
Customers have generally positive reviews of Okulos. They are satisfied with the quality and price of the products, as well as the easy shopping experience. However, some customers have had issues with shipping and customer service.
Community Involvement
Okulos is involved in various community initiatives and projects, such as supporting local charities and organizations.
Shipping and Costs
Okulos provides free shipping on orders over R$199. The company also offers regular shipping options at affordable rates. However, international shipping options are limited, which can be a downside for customers outside of Brazil.
