Users Voice for Okulos

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Okulos
Okulos Overall rating
Customer Support
User Interface

Rate Okulos Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 26 Nov 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2 5 5 5 5
Jan 2023 5 5 3.1 4.8 1.5 4.9
Feb 2023 5 1 5 5 5 3
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Okulos Review by

Introduction is a Brazilian online retailer that specializes in eyewear. The company offers a wide range of eyeglasses, sunglasses, and contact lenses from top brands. Okulos aims to provide its customers with high-quality products at affordable prices. The website is user-friendly and offers an easy shopping experience.

Pros and Cons

  • Large selection of products from top brands
  • Competitive pricing
  • Easy to use website
  • Free shipping on orders over R$199
  • Returns and exchanges are available within 30 days of purchase
  • Limited international shipping
  • Customer service is not available 24/7
  • No loyalty program

User Experience

The Okulos website is easy to navigate and offers a smooth shopping experience. Users can browse through a wide selection of eyewear products and filter results by brand, style, color, and price. The website also provides detailed product descriptions, including images and specifications, which help customers make informed purchasing decisions.

Pricing and Value for Money

Okulos offers competitive prices for its eyewear products. The company also provides regular promotions and discounts, which can help customers save money. Okulos products offer good value for money, considering its quality and brand selection.


Some alternatives to include OneClickOptical, Lentes de contato net, and Lenscope.

Customer Service

Okulos provides customer service through email, phone, and social media. The company responds to customers' inquiries within a reasonable time frame. However, the customer service team is not available 24/7, which can be inconvenient for some customers.

Product Quality and Selection

Okulos offers a wide selection of eyewear products from top brands such as Ray-Ban, Oakley, and Vogue. The company guarantees the authenticity of its products and ensures high-quality standards. Okulos also offers a variety of prescription and non-prescription lenses.

Website Usability

The Okulos website is user-friendly and easy to navigate. The website design is well-organized, making it easy for customers to search for products and complete transactions. The website also provides customers with a clear policy on shipping, returns, and exchanges.

Returns and Exchanges

Okulos offers returns and exchanges within 30 days of purchase. Customers can return products that are in the same condition as they received them. The company also provides a warranty against manufacturing defects.

Promotions and Discounts

Okulos offers regular promotions and discounts on its products. Customers can save money by taking advantage of these offers. The company also provides free shipping on orders over R$199.


Okulos has a good reputation in the Brazilian eyewear industry. The company is known for providing high-quality products at affordable prices. Okulos also has a good customer feedback and rating.

Payment Options

Okulos offers various payment options, including credit cards, debit cards, and bank transfers. The company guarantees secure and reliable payment processing.

Loyalty Programs

Okulos does not offer a loyalty program at the moment.

Customer Reviews

Customers have generally positive reviews of Okulos. They are satisfied with the quality and price of the products, as well as the easy shopping experience. However, some customers have had issues with shipping and customer service.

Community Involvement

Okulos is involved in various community initiatives and projects, such as supporting local charities and organizations.

Shipping and Costs

Okulos provides free shipping on orders over R$199. The company also offers regular shipping options at affordable rates. However, international shipping options are limited, which can be a downside for customers outside of Brazil.