Users Voice for Oliveandjune

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Oliveandjune
Oliveandjune Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 23 Sep 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 2.2 5 5
Jan 2023 5 5 2 5 4.2 2.7
Feb 2023 5 3.4 1 1.3 5 3
Mar 2023 5 3.1 5 1.2 5 5
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Detailed Oliveandjune Review by

Introduction

Oliveandjune.com is a website that specializes in selling high-quality nail polish products and accessories. Founded by Sarah Gibson Tuttle in 2013, the company aims to provide an upscale nail salon experience at home. With a wide range of nail polish shades and innovative tools, the website has gained a loyal following among beauty enthusiasts worldwide.

Pros and Cons

Pros:
  • Wide selection of nail polish shades
  • Innovative tools that simplify at-home manicures
  • Affordable prices
  • Free shipping on orders over $20
Cons:
  • No international shipping
  • Some users have reported issues with the shipping process

User Experience

The website is well-designed, with a clean and modern interface that is easy to navigate. Users can easily search for products and filter results by various criteria, such as color and price range. The checkout process is quick and streamlined, with various payment options available. The customer support team is also responsive and helpful.

Pricing and Value for Money

The website offers competitive pricing on its products, with most nail polish shades priced at $8 each. The innovative tools, such as the Poppy tool and the Mani system, are priced higher but offer great value for their quality and functionality. Overall, the website offers good value for money and is an affordable alternative to salon visits.

Alternatives

Some alternatives to Oliveandjune.com include Sephora.com, Ulta.com, and Essie.com. These websites also offer a wide range of nail polish products and accessories, but they may differ in terms of pricing and selection.

Customer Service

The customer support team is responsive and helpful, with various ways of getting in touch, such as email, chat, and phone support. The website also has a comprehensive FAQ section that provides answers to common questions.

Product Quality and Selection

The website offers high-quality nail polish products and innovative tools that simplify at-home manicures. The nail polish shades are varied and on-trend, with options for every taste and occasion. The tools are also durable and designed to make the manicure process easier and more precise.

Website Usability

The website is well-designed and easy to use, with a clear and concise navigation menu. Users can easily search for products and filter results by various criteria. The site is also optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges

The website has a flexible and hassle-free returns and exchanges policy. Users can return unused and unopened products within 30 days of purchase for a refund or exchange. The company also provides a prepaid return label for returns and covers the cost of shipping for exchanges.

Promotions and Discounts

The website regularly offers promotions and discounts, such as free gifts with purchase and percentage off sales. Additionally, users can sign up for the website's email newsletter to receive exclusive discounts and promotions.

Reputation

Oliveandjune.com has gained a positive reputation among beauty enthusiasts for its high-quality products and innovative tools. The website has also been featured in various publications, such as Vogue and Allure, further solidifying its reputation as a top-tier beauty brand.

Payment Options

The website accepts various payment options, including credit cards, PayPal, and Afterpay. Afterpay allows users to split their purchase into four interest-free payments, making it a great option for those on a budget.

Loyalty Programs

The website does not currently offer a loyalty program but encourages users to sign up for the email newsletter to receive exclusive discounts and promotions.

Customer Reviews

Customers have generally praised the website for its high-quality products and innovative tools. Users have also complimented the website's customer support team for their responsiveness and helpfulness.

Community Involvement

The company actively participates in various charity events and initiatives, such as donating funds to the American Nurses Foundation and participating in the Los Angeles Women's March.

Shipping and Costs

The website offers free shipping on orders over $20 within the United States. The company uses USPS to ship products, with shipping times ranging from 3-7 days depending on the user's location. Shipping costs vary depending on the user's location and the weight of the products.