Oliverbonas User Reviews

Introduction

Oliver Bonas is a UK-based lifestyle retailer that was established in 1993. The company offers a wide range of products, including clothing, jewelry, furniture, homeware, and gifts. Oliver Bonas has over 75 stores across the UK, and their online store, oliverbonas.com, ships globally.

Pros and Cons

Pros:

• Wide range of high-quality products.
• Easy to navigate website.
• Free UK delivery on orders over £50.
• Offers a student discount.

Cons:

• Some products are quite expensive.
• Shipping is not free for international orders.

User Experience

The website is easy to navigate, and it is aesthetically pleasing. The product categories are well-defined, and the search function works well. The product pages have multiple images, detailed descriptions, and customer reviews. The checkout process is straightforward, and payment options are available.

Pricing and Value for Money

Oliver Bonas offers a range of products, with prices varying from affordable to premium. Some products are quite expensive, but they are generally of high quality, and the pricing is reasonable for the quality offered. The company offers free UK delivery on orders over £50.

Alternatives

Some alternatives to Oliver Bonas include ASOS, H&M, Zara, and Anthropologie.

Customer Service

Oliver Bonas has an excellent customer service team that is responsive and helpful. They can be contacted via email, phone, or live chat.

Product Quality and Selection

Oliver Bonas offers a wide range of products, with most of them being of high quality. The company has excellent taste in design and aesthetics, and their selection of products is trendy and modern.

Website Usability

The website is well-designed and easy to navigate. The product categories are well-defined, and the search function works well. The product pages have multiple images, detailed descriptions, and customer reviews. The checkout process is straightforward, and payment options are available.

Returns and Exchanges

Oliver Bonas has a comprehensive returns policy, and customers can return or exchange products within 28 days of purchase. Products must be in their original condition and packaging.

Promotions and Discounts

Oliver Bonas offers regular promotions and discounts, including a student discount of 10%.

Reputation

Oliver Bonas has a good reputation for offering high-quality products and excellent customer service. The company has won awards for its products and has a loyal customer base.

Payment Options

Oliver Bonas accepts payment via credit/debit card, PayPal, and Klarna.

Loyalty Programs

Oliver Bonas offers a loyalty program called OB By You Loyalty. Customers can earn points by making purchases and referring friends. Points can be redeemed for rewards.

Customer Reviews

Customer reviews for Oliver Bonas are generally positive, with many customers praising the quality of the products and the customer service.

Community Involvement

Oliver Bonas is involved in a range of community initiatives, including charity projects and sustainability initiatives.

Shipping and Costs

Oliver Bonas offers free UK delivery on orders over £50. International shipping is available, but it is not free. Shipping costs vary depending on the destination and order size.