Ondoor Reviews

Voted Average (3/5)

86 Votes

86 Reviews

Vote Now

In the Big Sales category

Ondoor Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

22% users rated Terrible
16% users rated Poor
20% users rated Average
22% users rated Very Good
20% users rated Excellent
Ondoor Coupons
Write a review

Introduction

ondoor.com is an Indian online shopping website that offers a wide range of products, from electronics and appliances to fashion and beauty. It was founded in 2013 and has since gained popularity among Indian consumers for its competitive pricing and convenient delivery options.

Pros and Cons

Pros:
  • Wide selection of products
  • Competitive pricing
  • Fast and reliable delivery
Cons:
  • Customer service can be slow to respond
  • Return and exchange policies can be restrictive
  • Limited payment options

User Experience

Navigating the ondoor.com website is easy and intuitive. The search function is efficient and allows users to refine their search by category or brand. The product pages provide detailed information, including specifications, customer reviews, and related products.

Pricing and Value for Money

ondoor.com offers competitive pricing on their products, often lower than other online retailers in India. The website also regularly offers promotions and discount codes, providing extra value for money.

Alternatives

Alternative online shopping websites in India include Amazon, Flipkart, and Snapdeal. Each of these websites offers a large selection of products and competitive pricing.

Customer Service

ondoor.com's customer service can be slow to respond, with some customers reporting wait times of several days for a response. However, once in contact, the customer service representatives are helpful and knowledgeable.

Product Quality and Selection

ondoor.com offers a wide selection of products, from electronics and appliances to fashion and beauty. The quality of the products can vary, with some customers reporting receiving damaged or defective items.

Website Usability

The ondoor.com website is easy to navigate and use, with clear categories and a helpful search function. The website is also optimized for mobile use, making it convenient for customers to shop on-the-go.

Returns and Exchanges

ondoor.com's return and exchange policies can be restrictive, with some items being ineligible for return or exchange. Customers are also responsible for the cost of return shipping.

Promotions and Discounts

ondoor.com regularly offers promotions and discount codes, providing extra value for money. These promotions are often advertised on the website's homepage and social media channels.

Reputation

ondoor.com has a mixed reputation among Indian consumers, with some praising their competitive pricing and convenient delivery options, while others criticize their slow customer service and restrictive return policies.

Payment Options

ondoor.com offers limited payment options, including credit card, debit card, and net banking. The website does not currently accept payments through e-wallets or cash on delivery.

Loyalty Programs

ondoor.com does not currently offer a loyalty program or rewards system for frequent customers.

Customer Reviews

Customer reviews on ondoor.com's website are generally positive, with many customers praising the website's competitive pricing and fast delivery. However, some customers report receiving damaged or defective items and slow customer service.

Community Involvement

ondoor.com does not appear to have a significant community involvement or corporate social responsibility program.

Shipping and Costs

ondoor.com offers convenient and fast delivery options, with most orders being delivered within 3-5 business days. However, shipping costs can vary depending on the product's size and weight, and customers are responsible for any import duties or taxes.